[
AirDroi... Reviews
](https://www.g2.com/products/airdroid-business/reviews)

[
AirDroi... Reviews
](https://www.g2.com/products/airdroid-business/reviews)

# AirDroid Business Features

##### 
## Operating System (5)

Multi-Systems Support

Supports differing operating systems and mobile devices

Apple Support

Supports Apple devices

Android Support

Support Android devices

Multiple Mobile Operating System Support

Supports differing operating systems and mobile devices

Android Support

Support Android devices

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##### 
## Management (39)

Applicatons Management

Centrally manages, configures, and oversees applications on employees' mobile devices

Whitelist

Implements whitelist policy to easily and securely deploy recommended or required applications

Blacklist

Implements blacklist policy to block unwanted or suspicious applications

Usage Information

Offers visibility into employee mobile device activity

Mobile Device Management

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Lockdown Management

Restrict the kiosk's functionality to a single or set of pre-approved applications with limited user access to specific features

Endpoint Management

Track status, assign actions, and control access to systems for devices within the organization

User Session Management

Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Patch Management

Install software updates and bug fixes remotely

Task Management

Create, manage and track all task activities and progression

Mobile Content Management

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Security Management

Manage and control the security aspects of an organization's digital assets, resources, and operations

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Remote Monitoring & Management

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Data Management

Ability to handle large datasets

Policy Management

Create, manage, and track policies and procedures within an organization

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Configuration Management

Identify component attributes like servers, hardware, software, and manage relationships across all services

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Inventory Management

Track and manage inventory levels to maintain proper supply

Software Management

Allows businesses to manage the software installed on their devices.

Deployment Management

Manage the processes involved when making the application ready for use

Applicatons Management

Centrally manages, configures, and oversees applications on employees' mobile devices

Whitelist

Implements whitelist policy to easily and securely deploy recommended or required applications

Blacklist

Implements blacklist policy to block unwanted or suspicious applications

Usage Information

Offers visibility into employee mobile device activity

Policy Management

Create, manage, and track policies and procedures within an organization

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Device Enrollment

Registers employee-owned or company-distributed devices for IT access.

Device Configuration

Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc.

Device Compliance

Ensures that employee devices are compliant with business regulations and requirements.

Usage Information

Offers visibility into employee device activity.

Data Separation

Separates personal data on devices from business-specific data.

Fence Drawing

Designate specific geofences, such as store locations, airports, or residential areas.

Compliance

Maintain compliance (e.g., GDPR) regarding location data management.

Analytics

Generate analytics dashboards and reports based on location data.

International Usability

Expand geofencing capabilities to multiple countries with up-to-date geographic data.

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##### 
## Security (15)

Remote Wipe

Enable the remote locking down and encryption of employee mobile devices

Security

Protects employee, company, and data from potential vulnerabilities or malware

Device Management

Unifies endpoint management of employee devices

Custom Alerts

Creates custom reports and alerts about existing or upcoming software licenses and security updates

Security

Protects employee, company, and data from potential vulnerabilities or malware

Security Management

Manage and control the security aspects of an organization's digital assets, resources, and operations

Mobile Content Management

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Password Management

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Document Management

Store, manage, and track all electronic documents in a centralized location

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Reporting and Alerts

Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more.

Endpoint Protection

Protects employee, company, and data from potential vulnerabilities or malware.

Remote Wiping

Remotely clears all data from compromised devices.

Data Encryption

Implements encryption standards to secure data both in transit and at rest.

Compliance

Provides compliance to multiple industry standards like HIPAA and GDPR.

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##### 
## Platform - Mobile Device Management (MDM) (1)

Regulation Compliant

Ensures that employees mobile devices are compliant with business regulations and requirements

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##### 
## Platform (3)

Regulation Compliant

Ensures that employees mobile devices are compliant with business regulations and requirements

Device Enrollment

Registers employee-owned or company-distributed mobile devices for IT access

Device Configuration

Configures mobile devices to seamlessly work with business-required applications, WiFi, VPN, etc.

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##### 
## Scope (2)

Endpoint Inclusiveness

Manages numerous endpoint types, including mobile, desktop, IoT, and wearable.

Multi-OS Support

Supports diverse operating systems across several endpoint types.

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##### 
## Functionality (3)

Location Tracking

Identify a user's physical location.

Location Triggers

Generate notifications, alerts, or in-app events upon reaching a geofenced location(s).

Location Determination

Differentiate between behavioral and proximital locations for users.

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##### 
## Administration (6)

Screen Sharing

Provides screen sharing options to allow access to view or control real-time activities.

File Sharing

Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.

Session Recording

Provides the ability to record remote access and support sessions.

Unattended Remote Access

Provides remote access to computers at any time, without an end-user present.

Multi - Session Handling

Provides multiple technician support simultaneously.

Multi-Monitor Support

Allows users to switch between multiple end users‚Äô monitors with a single click.

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##### 
## Maintenance (1)

Remote Reboot

Remotely wake, restart, and install applications on sleeping devices.

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##### 
## Communication (1)

VoIP

Provides voice over IP calling solutions.

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##### 
## Device Support (3)

Mobile Device Access

Allows mobile device access to provide support or connect to your computer from anywhere.

Cross-Platform

Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.

Video Support

Supports various video file formats

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##### 
## Performance (1)

Reporting

Provides robust reporting capbilities like session details, technician performance information, and end users‚Äô survey summaries.

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##### 
## Agentic AI - Mobile Device Management (MDM) (10)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Third-Party Integration

Addition of necessary external data, applications, tools, or features

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Active Directory Integration

Integrates with Active Directory

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##### 
## Agentic AI - Enterprise Mobility Management (8)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### 
## Agentic AI - Unified Endpoint Management (UEM) (7)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### 
## Agentic AI - Mobile Application Management (7)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Show More

##### 
## Additional Functionality (130)

Mobile Access

Access software remotely via mobile devices

Usage Tracking/Analytics

Track and interpret metrics on the usage of company resources

Automatic Reset

Onsite Printing

Print tickets, receipts, and other information on location

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Remote Access/Control

Access work applications remotely, for when working away from the office and/or traveling

For Android Devices

For devices running on Android.

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Digital Signage

Digital displays use technologies such as LCD, LED, projection and e-paper

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Touch Screen

Interactivity between software and users by touching areas on the screen of display devices

Point of Sale (POS)

Accept and process customer payments for products or services using hardware and software

Timeout

Multi-app mode

Allows to lock a device into a specific set of apps

Offline Access

Ability of websites, web applications, or mobile applications to function without an active internet connection

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

QR Codes

Matrix barcode that stores information

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Location Tracking

Identify the physical location of an individual, asset, device, etc.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Browsing Restrictions

Provides user and content restrictions during web browsing

Customizable User Interface

Design, modify, and organize how content is displayed on a system interface

Self Check-In/Check-Out

Check-in and out via a mobile device or kiosk

Secure Browsing

Allow or block access to specific domains and individual pages

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Branding

Add customized logos and colors to align with company branding

Video Looping

Self Ordering

For iPad Devices

Operate/access software on iPad Devices

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Single-app mode

Allows to lock a device into a specific app

Templates

Sample files or documents that could be customized as needed or used as is

Check-in/Check-out

Track the status of assets and whether they're checked in or out

Ticketing

Customize, sell, and distribute tickets

Order Entry

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Broadcast Messaging

Notify large groups of people simultaneously about important updates.

Visitor Tracking

Track visitors and purpose of visits

Secure Data Storage

Securely stores data to prevent data loss or breaches

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Wireless Internet Access Control

Control and manage access to wireless networks

Single Sign On

Allow users to access multiple services after entering their login credentials once

Enrollments/Onboarding

Manage the enrollment and onboarding of all new members and accepted applications

Automatic User/Device Recognition

The system can automatically recognize a user and/or device

API

Application programming interface that allows for integration with other systems/databases

Kiosk Mode

Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons

Remote Update/Installation

Deploy updates or install new software remotely

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Synchronization Scheduling

Create a schedule when files and folders are synchronized

IT Asset Tracking

Monitor the movement of one or more IT assets throughout the organization

Two-Factor Authentication

Extra layer of security that requires not only a password and username but also something specific to that user

Wireless Troubleshooting

Take actions to resolve performance issues for devices wirelessly

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Offline Access

Ability of websites, web applications, or mobile applications to function without an active internet connection

Push Notifications

Trigger clickable pop-up messages

GPS

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Authentication

Verify the identity of users/devices to enable secure access

Usage Tracking/Analytics

Track and interpret metrics on the usage of company resources

Backup and Recovery

Create backups and provide methods to recover deleted/lost data

Mobile App

Access the system via a mobile application

Performance Monitoring

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Remote Access/Control

Access work applications remotely, for when working away from the office and/or traveling

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Wireless Internet Access Control

Control and manage access to wireless networks

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Wireless Troubleshooting

Take actions to resolve performance issues for devices wirelessly

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Remote Device Locking

Lock devices to prevent their misuse if they get lost or stolen.

Document Storage

Store and organize documents in a centralized system

Mobile Access

Access software remotely via mobile devices

Automatic User/Device Recognition

The system can automatically recognize a user and/or device

Remote Monitoring & Management

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

SSL Security

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

File Transfer

Move files across different systems or networks

Two-Factor Authentication

Extra layer of security that requires not only a password and username but also something specific to that user

Single Sign On

Allow users to access multiple services after entering their login credentials once

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Summary Reports

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Chat/Messaging

Communicate using direct chat or messages within the system

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Session Transfer

Transfer a support session to another team member

Remote Update/Installation

Deploy updates or install new software remotely

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Customizable Branding

Add customized logos and colors to align with company branding

Server Monitoring

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Real-Time Updates

Receive system updates as soon as any changes are made

Troubleshooting

Take actions to troubleshoot issues for networks, devices, etc.

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Workflow Management

Create, design and manage workflows for repetitive tasks

Multiple User Accounts

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Activity Tracking

Track and document all activities across devices, networks, and other systems

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

API

Application programming interface that allows for integration with other systems/databases

Support Ticket Management

Allow customers/users to submit support queries and service requests

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Remote Access/Control

Access work applications remotely, for when working away from the office and/or traveling

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Customizable Reports

Alter the layout and content of reports

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Video Conferencing

Connect with meeting participants remotely over video

Diagnostic Tools

Access client's system information, including hardware and software configuration, to perform diagnostics

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Mobile Content Management

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Remote Access & Monitoring

Control system behavior and appearance, and access and report on system status/health from a distant location

Deployment Management

Manage the processes involved when making the application ready for use

Policy Management

Create, manage, and track policies and procedures within an organization

Patch Management

Install software updates and bug fixes remotely

Encryption

Convert data into a code for security

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Configuration Management

Identify component attributes like servers, hardware, software, and manage relationships across all services

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Support Ticket Management

Allow customers/users to submit support queries and service requests

BYOD Management

Manage and secure access to business data and applications on personal devices.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Mobile Device Management

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Endpoint Management

Track status, assign actions, and control access to systems for devices within the organization

App Management

Download applications that can be internally saved

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Workflow Automation

Streamlining repetitive tasks and activities through automated and predefined workflows

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##### Categories on G2

[Remote Support](https://www.g2.com/categories/remote-support)[Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)[Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem)

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