--- title: Aircall Reviews meta\_title: 'Aircall Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1641 reviews by the users' company size, role or industry to find out how Aircall works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1641 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aircall Reviews & Product Details Visit Website Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks—while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts. * * * Product Website Aircall Seller [Aircall](https://www.g2.com/sellers/aircall) Discussions [Aircall Community](https://www.g2.com/products/aircall/discuss) Languages Supported German, English, French, Italian, Norwegian, Spanish Solution Type All-in-One Overview by Ben Holden Show More ## Pricing Pricing provided by Aircall. ### Essentials $30 User/Month (Billed Annually - 3 User Minimum) [ View More Pricing Information ](https://www.g2.com/products/aircall/pricing) ## Aircall Integrations (41) What do users say about integrations? Verified by Aircall [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 4Seller ](https://www.g2.com/products/4seller/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bee ](https://www.g2.com/products/bee-2025-04-28/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Crisp ](https://www.g2.com/products/crisp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fin ](https://www.g2.com/products/fin/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fivetran ](https://www.g2.com/products/fivetran/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshservice ](https://www.g2.com/products/freshservice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Front ](https://www.g2.com/products/front/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gong ](https://www.g2.com/products/gong/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gorgias ](https://www.g2.com/products/gorgias/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Breeze ](https://www.g2.com/products/hubspot-breeze/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Content Hub ](https://www.g2.com/products/hubspot-content-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jiminny ](https://www.g2.com/products/jiminny/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kustomer ](https://www.g2.com/products/kustomer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") monday AI Work Platform ](https://www.g2.com/products/monday-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MovingPro ](https://www.g2.com/products/movingpro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Outreach ](https://www.g2.com/products/outreach/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") parcelLab ](https://www.g2.com/products/parcellab/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pipedrive ](https://www.g2.com/products/pipedrive/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Revenue Hub ](https://www.g2.com/products/revenue-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Richpanel ](https://www.g2.com/products/richpanel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Marketing Cloud Account Engagement ](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify Plus ](https://www.g2.com/products/shopify-plus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Snapsheet ](https://www.g2.com/products/snapsheet-snapsheet/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SugarCRM ](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WooCommerce ](https://www.g2.com/products/woocommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk Contact Center ](https://www.g2.com/products/zendesk-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Dave A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave A.") DA Dave A. Small-Business (50 or fewer emp.) 4/30/2026 "Crystal Clear Calls and Global Connectivity with Aircall" 4.5/5 What do you like best about Aircall? I really like how Aircall provides very clear calls with no disturbance, making it easy to connect calls. The call quality is great, and I've experienced no call drops in the nine or ten months I've been using it. I feel the software is great and would highly recommend it, especially for international calls. I also appreciate how easy it was to set up, taking only forty to sixty seconds to download and get login credentials. Another thing I like is their after-sales and customer service, where they keep sending feedback emails and updates, which help improve our work processes. Review collected by and hosted on G2.com. What do you dislike about Aircall? Nothing to be honest at the moment Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall handles our constant back-and-forth, inbound and outbound calls effortlessly. The call quality is great, with no drops and clear voice clarity. It's perfect for international calls, which we rely on heavily at work. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12721282/official_response/edit) Hi Dave, Thank you for taking the time to leave a review! It's so great to hear that Aircall is handling your inbound/outbound call volume effortlessly and streamlining your workflows. We really appreciate your feedback. If you ever have questions or need a hand, we’re always here to help. Thanks again! Best, Aircall Marketing Team Validated ReviewerSource: Organic ![Sowmiya R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sowmiya R.") SR Sowmiya R. Client support specialist Small-Business (50 or fewer emp.) 1/22/2026 "Aircall Is Very Helpful" 5/5 What do you like best about Aircall? What I like best about Aircall is its ease of use and seamless integration with other tools. The call quality is reliable, and features like call logging, recordings, and analytics make it easy to track conversations and manage workflows efficiently. It also helps teams collaborate better by keeping all call-related data in one place. Review collected by and hosted on G2.com. What do you dislike about Aircall? One downside of Aircall is that some features and settings can feel limited or less flexible, especially when it comes to advanced customization and reporting. There can also be occasional call quality or latency issues depending on network conditions, and the pricing can feel a bit high as teams scale. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall is solving the challenge of managing phone communications in a distributed or digital-first environment by providing a cloud-based calling system that integrates seamlessly with CRM and support tools. It centralizes call data, makes it easy to assign numbers for multiple locations or teams, and provides visibility into call analytics and performance. This benefits us by improving team collaboration, reducing manual tracking, ensuring better customer follow-ups, and giving us real-time insights into call activity — all of which help streamline our support and sales workflows. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12247832/official_response/edit) Hi Sowmiya, Thank you so much for your review! We’re happy to hear that Aircall is helping your team solve challenges and collaborate more effectively by streamlining workflows. We truly appreciate your genuine feedback, as it enables us to make adjustments and improvements as a company. Regarding occasional call quality or latency issues, our Support team is here to help troubleshoot and find solutions. If you have any additional questions or need anything else, don’t hesitate to reach out. We’re always happy to help. Thanks again! Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: G2 invite ![Robert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert H.") RH Robert H. Technical Support Tech Small-Business (50 or fewer emp.) 4/29/2026 "Solid Call Features but minor Bugs" 3/5 What do you like best about Aircall? I really like the recording of calls feature and the mobile phone app integration in Aircall. The ability to record calls helps us revisit what was said during conversations with customers, which is incredibly useful. The mobile app integration is a big help, especially for techs taking calls out in the field. Review collected by and hosted on G2.com. What do you dislike about Aircall? It's a bit buggy with integrations. We have it integrated with Front, and regularly it will show a call is ringing when it is not. Even if you go to close it, it will often continue the ringtone after the call is ended. The initial setup was kinda tough, and their tech support is not great. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? I use Aircall for daily business phones, handling IT support calls, and after-hours queues. It helps techs take calls in the field, and recording calls aids in revisiting conversations with customers. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12714037/official_response/edit) Hi Robert, Thank you for the thoughtful review! It's great to hear that Aircall's call recording and the mobile app are helping your team (especially your field techs) stay effective and aligned. However, we're sorry to hear about the integration hiccups, the lingering ringtone with the Front integration specifically, and the tough setup experience. If you're up for it, please reach out to our Support team with specific examples of these issues at support@aircall.io or via the Help Center here [https://support.aircall.io/en-gb] so they can troubleshoot and help find a solution. If you need further assistance or have any other questions, please don't hesitate to reach out. Thank you again for your feedback! Best, Aircall Marketing Team Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Oscar L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oscar L.") OL Oscar L. Supervisor de operaciones Small-Business (50 or fewer emp.) 7/14/2026 "Intuitive Interface and Quick Setup, Ideal for Small Teams" 5/5 What do you like best about Aircall? I like the Aircall interface and its ease of use. It is very easy to make calls, unlike other systems that require opening endless option menus. I also appreciated that the initial setup of Aircall had no issues and was very quick. Review collected by and hosted on G2.com. What do you dislike about Aircall? I think they could improve the callback function so that you immediately know which user called previously. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? I find it easy to make phone calls with Aircall due to its simple interface, unlike other complex systems. We improve customer contact by choosing Aircall. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13105989/official_response/edit) Hi Oscar, Thank you so much for the kind review! We're glad to hear that Aircall has been easy to use and working well for you. We also appreciate your note on transcription delays. If the issue persists, please reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific call examples so our support team can identify and investigate the issue. Thanks again! Best, Aircall Marketing Team 7/30/2026 Validated ReviewerIncentivizedSource: Seller inviteAI Translated AB Alfie B. 6/22/2026 "Effortless Integration, Occasionally Glitchy" 4.5/5 What do you like best about Aircall? I like Aircall's quick, responsive, and easy to navigate interface. I appreciate the good partner support which works well. I especially enjoy the integration with our first-party product as it makes everything seamless and allows us to work to the best of our ability. Review collected by and hosted on G2.com. What do you dislike about Aircall? Sometimes there are connectivity issues with Aircall, which are few and far between. Occasionally, calls will drop, but there's no distinctive pattern to when it happens. It may be connected to how many people are using the service. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall enhances partner support with quick and easy navigation, works seamlessly with our product, and allows us to do our job to the best of our ability. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12994014/official_response/edit) Hi Alfie, Thank you so much for the kind review! We're happy to hear that Aircall's interface and partner support have been working well for you, and that the integration with your first-party product has made things seamless. We also appreciate your note on the occasional connectivity issues and call drops. If the issue persists, please don't hesitate to reach out to us via our Help Center here [https://support.aircall.io/en-gb]. Thanks again! Best, Aircall Marketing Team Validated ReviewerIncentivizedSource: Seller invite ![prasanna k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "prasanna k.") PK prasanna k. Senior SEO Analyst Mid-Market (51-1000 emp.) 7/28/2026 "Effortless CRM Call & Recording Sync with Aircall" 4/5 What do you like best about Aircall? I like Aircall for Calls and recordings are automatically synced to the contact’s profile in your CRM, eliminating manual data entry. Review collected by and hosted on G2.com. What do you dislike about Aircall? Most common complaints is that Aircall requires a minimum of three users for any plan. This makes it a very expensive option Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Automatically converts calls into text and generates a summary, Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12344148/official_response/edit) Hi Prasanna, Thank you so much for the kind review! We're glad to hear that the automatic CRM sync and call transcription features have been saving you time and simplifying your workflow. We also really appreciate your feedback on the 3-user minimum. If you ever have questions or need help getting the most out of your current plan, please don't hesitate to reach out to us via our Help Center here [https://support.aircall.io/en-gb]. Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 6/22/2026 "Superb tool" 5/5 What do you like best about Aircall? I really like the ergonomics of Aircall and the fact that I am much more productive. Its integration with Salesforce is very appreciable, it allows me to call my numbers directly from my CRM using Google Chrome. The initial installation of Aircall was very easy, it took me a few minutes and I was able to call directly. Review collected by and hosted on G2.com. What do you dislike about Aircall? I would like to be able to integrate Battle cards directly into Aircall to see ways to respond to objections, making it easy to navigate and more intuitive. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall allows me to make my calls without dialing each number, which increases my productivity. I appreciate its ergonomics and the integration with Salesforce that facilitates my calls from the CRM. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12991902/official_response/edit) Hi there, Thank you so much for the kind review! We're thrilled to hear that Aircall has been boosting your productivity and making a difference in your day-to-day workflow. We also appreciate your suggestion about integrating Battle Cards. We'll make sure to pass this along to the team. Thanks again! Best, Aircall Marketing Team 6/24/2026 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![M. C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "M. C.") MC M. C. Immigration Attorney Small-Business (50 or fewer emp.) 3/26/2026 "Poor Connectivity, No cancellation process, Overpromised, and Unresponsive Support" 0.5/5 What do you like best about Aircall? Nothing Review collected by and hosted on G2.com. What do you dislike about Aircall? Aircall's connectivity was bad, no matter what audio device or wireless network or a 5G network, including in different cities. Call quality was poor, and callers could not hear us. Warning: two-factor authentication texts from six-digit phone numbers don’t reach Aircall, preventing me from logging into government websites. Customer service was slow to confirm this problem and unresponsive when I tried to cancel my account. I had to involve the legal department because my account was not canceled, and I couldn't remove my payment card. Instructions provided for cancellation are inconsistent. I first requested cancellation over 4 months ago and am unable to cancel myself through my owner account, billing me for 3 more months. Aircall overpromised on its capabilities and partnership with Monday.com integration. The Aircall setup process over promised and under delivered, even with customer service assistance. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall has failed to solve any of my problems. I await cancellation. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12547569/official_response/edit) Hi M.C., Thank you for sharing your experience. We're sorry to hear that Aircall did not meet your expectations, and we understand your frustration. Your feedback has been shared with the appropriate internal teams, and we will ensure it is handled promptly. If you need anything else from us, please don't hesitate to reach out to us directly. We appreciate you taking the time to leave a review. Thanks again. Validated ReviewerSource: Organic ![Patriciane G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patriciane G.") PG Patriciane G. Comercial Mid-Market (51-1000 emp.) 5/13/2025 "Effective Call Centralization with Excellent Quality Control" 5/5 What do you like best about Aircall? I like that Aircall centralizes all the company's calls in a single system, which greatly facilitates management. Additionally, the feature that allows recording and monitoring of calls is very useful for resolving conflicts and doubts, and it also gives me quality control. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Aircall? The call quality may fluctuate if the internet connection is unstable. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall centralizes all company calls in a single system and allows for recording and monitoring of calls, helping to resolve conflicts and doubts and giving me quality control. Review collected by and hosted on G2.com. Show More Response from Francis Ramos of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-11159221/official_response/edit) Thank you for sharing your feedback on Aircall, Patriciane! We're thrilled to hear that you appreciate the intuitive interface, integration capabilities, call quality, and real-time metrics tracking. We understand that system instabilities and slow integrations can be frustrating, and we're continuously working to improve our platform's performance. We also recognize the challenge of internet dependence and are exploring ways to enhance connectivity reliability. If you encounter any additional issues or have further feedback, please don't hesitate to reach out. Thank you for choosing Aircall! 4/28/2026 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Pokemon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pokemon C.") PC Pokemon C. Credit Underwriter Small-Business (50 or fewer emp.) 5/21/2026 "Seamless Experience with Key Integration" 5/5 What do you like best about Aircall? I like Aircall for its simplicity and the user experience. It's great how it seamlessly links the mobile phone app to the desktop app, which ensures I don't have to do double the work. It also integrates well with our CRM, HubSpot, which is really good. Review collected by and hosted on G2.com. What do you dislike about Aircall? One really annoying thing is that when you put a customer on hold and then you try and transfer to a colleague and they don't answer, it automatically hangs them up, then it automatically resumes the call. So you're no longer on hold. And, you know, you could say something really bad to the customer. You don't realize that you've taken them off hold. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall helps us answer phone calls on time, actively and better. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12853567/official_response/edit) Hi there, Thank you so much for your review! We're glad to hear that the mobile-to-desktop sync and HubSpot integration are making your day-to-day work easier. We also appreciate your feedback about the hold and transfer behavior. That is an extremely useful observation. We will flag with with the team, but please feel free to reach out to our Support team at support@aircall.io or via the Help Center here [https://support.aircall.io/en-gb] with any additional questions, or if you'd like them to troubleshoot anything. Thanks again! Best, Aircall Marketing Team Validated ReviewerIncentivizedSource: Seller invite ## Questions about Aircall? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Aircall ](https://www.g2.com/products/aircall/discussions/new) ![Daniel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel K.") DK Daniel Kwon • Last activity over 6 years ago do you have a true integration with hubspot? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) GU Guest User • Last activity 6 months ago Unstable calls and connectivity issues reduce my confidence when speaking with customers 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/unstable-calls-and-connectivity-issues-reduce-my-confidence-when-speaking-with-customers) [ View all Discussions ](https://www.g2.com/products/aircall/discuss) ## Pricing Options Pricing provided by Aircall. ### Essentials $30 User/Month (Billed Annually - 3 User Minimum) ### Professional $50 User/Month (Billed Annually - 3 User Minimum) ### Custom Contact for Details [ View More Pricing Information ](https://www.g2.com/products/aircall/pricing) Aircall Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") Dialpad Connect 4.4/5(4,201) [ Compare Now ](https://www.g2.com/compare/aircall-vs-dialpad-connect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a787194b190f530da1bb58924ec8044/cloudtalk.png "Product Avatar Image") CloudTalk 4.4/5(1,851) [ Compare Now ](https://www.g2.com/compare/aircall-vs-cloudtalk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png "Product Avatar Image") Talkdesk 4.4/5(2,582) [ Compare Now ](https://www.g2.com/compare/aircall-vs-talkdesk) ##### ##### Aircall Features Calling Record Calls Call Types Click-to-Call Channels Voice Functions Call Routing Session Queuing Concurrent Calling Administrative Session Summary Notes Administrator Access Reporting & Dashboards [ View More Features ](https://www.g2.com/products/aircall/features) ## Top-Rated Alternatives [ ![JustCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JustCall") JustCall 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Kixie PowerCall & SMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kixie PowerCall & SMS") Kixie PowerCall & SMS 4.8/5(866) ](https://www.g2.com/products/kixie-powercall-sms/reviews) [ View All Alternatives ](https://www.g2.com/products/aircall/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best platforms for automating merchandising strategies](https://www.g2.com/discussions/what-are-the-best-platforms-for-automating-merchandising-strategies)[What's the top ATS software for tech startups](https://www.g2.com/discussions/what-s-the-top-ats-software-for-tech-startups)[Which neural machine translation services are the best for a tech company doing product documentation that needs accurate technical language rather than generic consumer translation?](https://www.g2.com/discussions/which-neural-machine-translation-services-are-the-best-for-a-tech-company-doing-product-documentation-that-needs-accurate-technical-language-rather-than-generic-consumer-translation) [Is Datasite Diligence worth it for M&A software?](https://www.g2.com/discussions/is-datasite-diligence-actually-worth-it-for-m-a-software-teams-managing-large-enterprise-deployments)[Which solution supports real-time performance tracking for video ads?](https://www.g2.com/discussions/which-solution-supports-real-time-performance-tracking-for-video-ads)[Pros and Cons Details](https://www.g2.com/products/aircall/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)