--- title: Aircall Reviews meta\_title: 'Aircall Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1641 reviews by the users' company size, role or industry to find out how Aircall works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1641 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

# Aircall Reviews & Product Details

Visit Website

Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks—while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.

* * *

Product Website
Aircall
Seller
[Aircall](https://www.g2.com/sellers/aircall)
Discussions
[Aircall Community](https://www.g2.com/products/aircall/discuss)
Languages Supported

German, English, French, Italian, Norwegian, Spanish

Solution Type

All-in-One

Overview by
Ben Holden

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## Pricing

Pricing provided by Aircall.

### Essentials

$30

User/Month (Billed Annually - 3 User Minimum)

[
View More Pricing Information
](https://www.g2.com/products/aircall/pricing)

## Aircall Integrations
(41)

What do users say about integrations?

Verified by Aircall

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

4Seller

](https://www.g2.com/products/4seller/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Service (formerly Salesforce Service Cloud)

](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Apollo.io

](https://www.g2.com/products/apollo-io/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Bee

](https://www.g2.com/products/bee-2025-04-28/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Crisp

](https://www.g2.com/products/crisp/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Fin

](https://www.g2.com/products/fin/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Fivetran

](https://www.g2.com/products/fivetran/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Freshservice

](https://www.g2.com/products/freshservice/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Front

](https://www.g2.com/products/front/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Gong

](https://www.g2.com/products/gong/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Gorgias

](https://www.g2.com/products/gorgias/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Breeze

](https://www.g2.com/products/hubspot-breeze/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Content Hub

](https://www.g2.com/products/hubspot-content-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Service Hub

](https://www.g2.com/products/hubspot-service-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jiminny

](https://www.g2.com/products/jiminny/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Kustomer

](https://www.g2.com/products/kustomer/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

monday AI Work Platform

](https://www.g2.com/products/monday-com/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

MovingPro

](https://www.g2.com/products/movingpro/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Outreach

](https://www.g2.com/products/outreach/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

parcelLab

](https://www.g2.com/products/parcellab/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Pipedrive

](https://www.g2.com/products/pipedrive/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Revenue Hub

](https://www.g2.com/products/revenue-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Richpanel

](https://www.g2.com/products/richpanel/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Agentforce

](https://www.g2.com/products/salesforce-agentforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Marketing Cloud Account Engagement

](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Shopify Plus

](https://www.g2.com/products/shopify-plus/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Snapsheet

](https://www.g2.com/products/snapsheet-snapsheet/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SugarCRM

](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WhatsApp Business Platform

](https://www.g2.com/products/whatsapp-business-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WooCommerce

](https://www.g2.com/products/woocommerce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zendesk Contact Center

](https://www.g2.com/products/zendesk-contact-center/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zendesk for Customer Service

](https://www.g2.com/products/zendesk-for-customer-service/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoho CRM

](https://www.g2.com/products/zoho-crm/reviews)

Show More

 ![Brian C. M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian C. M.")
BM

Brian C. M.

Business Development Consultant

Small-Business (50 or fewer emp.)

4/9/2026

"Avoid this service at all costs! 4 months later still can't text!"

0/5

What do you like best about Aircall?

Nothing because they weren't able to deliver on a core function: texting never worked Review collected by and hosted on G2.com.

What do you dislike about Aircall?

Aircall couldn't deliver on their service promised.&nbsp; 4 months later I still can't text after going back and forth with their support team fixing the supposed issue.&nbsp; They kept blaming it on upstream provider and giving new reasons why I can't text, I would fix them wait forever only to be denied texting again.&nbsp; This went on for over 3 months with about 5 exchanges back and forth until I had enough and asked to cancel.&nbsp;&nbsp; When I go to cancel they basically said too bad, you signed a year long contract and have continued to charge me even though I ported all my phone numbers back to old service provider.&nbsp; I run a sales organization and lost a lot of business because my reps couldn't text customers.&nbsp; What a waste of time and energy and not to mention 5 months of charges (over $2,000). DO NOT GO WITH THIS PHONE PROVIDER!!! Review collected by and hosted on G2.com.

What problems is Aircall solving and how is that benefiting you?

They didn't solve nay of my problems Review collected by and hosted on G2.com.

Show More

Response from Oona Pecson of Aircall

[Editedit](https://www.g2.com/survey_responses/aircall-review-12607475/official_response/edit)

Hi Brian,

Thank you for sharing this feedback. We are truly sorry for the disruption and the frustration you experienced.

Our Number Operations team has been thoroughly communicative with you throughout the carrier slowdown. The carrier had a handful of rejections surrounding their privacy policy and opt-in process. This led to delays and an A2P rejection, resulting in SMS being unable to be active in this case.

Nonetheless, we understand the impact of this and appreciate you bringing it to our attention. This matter was raised with the team once again, who will be in touch with you.

Current UserValidated ReviewerSource: Organic

 ![Charbel De Jesus P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charbel De Jesus P.")
CP

Charbel De Jesus P.

Telemarketing

Small-Business (50 or fewer emp.)

7/14/2026

"Re-listen to calls and manage multiple lines: a great benefit"

4/5

What do you like best about Aircall?

Being able to listen to calls again is an incredible benefit. If I forget things or specific details, I have the possibility to listen to them again and clarify everything. Also, having different lines helps a lot to generate new calls more successfully. Review collected by and hosted on G2.com.

What do you dislike about Aircall?

There are times when the calls take a while to be saved, and that's why I can't find them when I search for them. Review collected by and hosted on G2.com.

What problems is Aircall solving and how is that benefiting you?

It helps me a lot to keep in touch with my prospects. Its interface is user-friendly and allows me not to get lost within the system. The AI also helps me a lot by summarizing the calls, so I don't have to read everything from start to finish. Review collected by and hosted on G2.com.

Show More

Response from Oona Pecson of Aircall

[Editedit](https://www.g2.com/survey_responses/aircall-review-13105079/official_response/edit)

Hi Charbel,

Thank you so much for the kind review! It's great to hear that Aircall has been making such a difference in how you manage your prospects.

We also appreciate your note on calls taking a while to save. If the issue persists, please reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details so our support team can troubleshoot and find a solution. Thanks again!

Best,

Aircall Marketing Team

Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Achille aimé F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Achille aimé F.")
AF

Achille aimé F.

Sales Development Representative

Professional Training & Coaching

Mid-Market (51-1000 emp.)

7/8/2026

"Perfect Integration, Time Savings Guaranteed"

5/5

What do you like best about Aircall?

I appreciate that Aircall allows us to save time thanks to its integration with a CRM, which helps to standardize the information. I also like being able to get a summary of the exchange from the transcription after finishing a call. The setup process for Aircall is incredibly simple; just enter an email address and create a password, it's really very easy. Review collected by and hosted on G2.com.

What do you dislike about Aircall?

I think that if it were possible to integrate more efficient mechanisms to automatically adapt to bandwidth variations, in order to maintain an acceptable call quality even when the network is less stable, it would be really great. Because sometimes, you know, the call quality is not really at its best. Review collected by and hosted on G2.com.

What problems is Aircall solving and how is that benefiting you?

I use Aircall to call prospects and for team communication. It saves us time and standardizes information through integration with our CRM. Review collected by and hosted on G2.com.

Show More

Response from Oona Pecson of Aircall

[Editedit](https://www.g2.com/survey_responses/aircall-review-13071005/official_response/edit)

Hi Achille,

Thank you so much for the kind review! We're thrilled to hear that Aircall has been saving you time and streamlining your workflow.

We also appreciate your feedback on call quality during periods of lower network stability. As a VoIP solution, call quality can be impacted by internet connectivity. If the issue persists, please don't hesitate to reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details so our support team can troubleshoot and find a solution. Thanks again!

Best,

Aircall Marketing Team

Validated ReviewerSource: OrganicAI Translated

 ![Jonathan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan J.")
JJ

Jonathan J.

Tier 3 SME

Mid-Market (51-1000 emp.)

6/16/2026

"Plug-and-Play Ease with Effortless Call Management"

5/5

What do you like best about Aircall?

I think Aircall is convenient and fast. It doesn't give you any bugs or other issues, making it just like a plug-and-play system. You just need to install it, run through it, and everything will be all good. I like the linking of my calls and the transcripts, as well as the list of the calls I've made. Aircall helps me by giving a full review on my calls, with the transcript. This allows me to analyze what solutions I can give to the customers. The setup was very easy, it's just plug and play. For the desktop, you need to install, log in, sign in, and that's it. Review collected by and hosted on G2.com.

What do you dislike about Aircall?

Just a better organization, a better user interface on the list of the calls, where the transcript is. A better customer user interface will be good. Review collected by and hosted on G2.com.

What problems is Aircall solving and how is that benefiting you?

Aircall gives me a full review of my calls and transcripts, helping me analyze and provide better solutions to customers. It also allows me to update them with all needed information. Review collected by and hosted on G2.com.

Show More

Response from Oona Pecson of Aircall

[Editedit](https://www.g2.com/survey_responses/aircall-review-12966159/official_response/edit)

Hi Jonathan,

Thank you so much for the kind review! We love hearing from our users and are thrilled that the plug-and-play setup, call transcripts, and call history have been making such a difference in how you support your customers.

We also appreciate your feedback on the call list interface and transcript organization. Please feel free to reach out to us with any other comments, thoughts, or suggestions! Thanks again.

Best,

Aircall Marketing Team

Validated ReviewerIncentivizedSource: Seller invite

 ![Nabeel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabeel S.")
NS

Nabeel S.

Managed Services Engineer

Enterprise (\> 1000 emp.)

11/26/2025

"Call Management with the Internet Service Provider of our Client."

5/5

What do you like best about Aircall?

I really like using the Aircall workspace, especially the feature that allows me to send messages and view the transcript dialogues, which includes all previous conversations. This functionality is immensely helpful for compiling call summary reports, as it lets me review the details of troubleshooting sessions and conversations with the called party. The call recording and transcript options are invaluable tools in maintaining comprehensive documentation and ensuring accuracy in my reports. Setting up Aircall was seamless for me, thanks to the Single Sign-On (SSO) login, which made the process simple and efficient. Overall, I'm very satisfied with Aircall and would gladly recommend it to others, as reflected by my high likelihood of giving it a perfect score of 10. Review collected by and hosted on G2.com.

What do you dislike about Aircall?

I experience occasional delays or lag when connecting calls with Aircall. Although it doesn't happen all the time, when it does, it disrupts the flow of communication. Additionally, the interface could be more intuitive, as I find it somewhat challenging to access call logs or switch between features seamlessly. Review collected by and hosted on G2.com.

What problems is Aircall solving and how is that benefiting you?

I use Aircall for ISP and client communication, benefiting from call recordings and transcripts for detailed call summary reports, which help in reviewing conversations and troubleshooting. Review collected by and hosted on G2.com.

Show More

Response from Oona Pecson of Aircall

[Editedit](https://www.g2.com/survey_responses/aircall-review-12016530/official_response/edit)

Hi Nabeel,

Thank you so much for your kind review! We love hearing from our users and truly appreciate your feedback on Aircall’s workspace, message threads, transcripts, and call recordings.

Sorry to hear about the occasional call delays and moments when the interface feels less intuitive. Your experience matters, and your input directly helps us prioritize improvements. If you have examples of when the lag happens, please send them our way and we'll notify the relevant team(s).

Thank you again for your review. Whenever you need assistance with anything, we’re all ears and happy to help.

Best,

Aircall Marketing Team

6/1/2026
Validated ReviewerIncentivizedSource: Seller invite

 ![Nikola T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikola T.")
NT

Nikola T.

Customer Service Representative

Small-Business (50 or fewer emp.)

7/20/2026

"Aircall Is Simple to Learn and Easy to Use"

5/5

What do you like best about Aircall?

The best part of Aircall is how simple and easy it is to use. You can start using it right away, and it only takes a few minutes to get the hang of everything. Review collected by and hosted on G2.com.

What do you dislike about Aircall?

Some features, such as the integration of the power dialer, are only available on desktop/Mac. It would be incredible if these could also be used on iOS and Android. Review collected by and hosted on G2.com.

What problems is Aircall solving and how is that benefiting you?

Being able to communicate effortlessly with customers no matter where they are, while also having international teammates work together smoothly, all through one platform. Review collected by and hosted on G2.com.

Show More

Response from Oona Pecson of Aircall

[Editedit](https://www.g2.com/survey_responses/aircall-review-13131464/official_response/edit)

Hi Nikola,

Thank you so much for the kind review! We're glad to hear that Aircall has been simple to learn and helping your international team communicate effortlessly.

We also appreciate your feedback on Power Dialer availability on iOS and Android. Your comments have been passed along to the team for consideration. Thanks again!

Best,

Aircall Marketing Team

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Abel N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abel N.")
AN

Abel N.

Sales Representative

Mid-Market (51-1000 emp.)

5/27/2026

"Great Online Calling and Power Dialer, With Room to Improve"

3/5

What do you like best about Aircall?

Aircall works entirely online, so teams can make and receive calls from anywhere without needing physical desk phones, the power dialer works great for outbound sales teams. It helps reps move through call lists faster and spend more time talking to prospects. Also, it automatically records calls for quality assurance, coaching, and training purposes. Review collected by and hosted on G2.com.

What do you dislike about Aircall?

There were a lot of bugs that would require me to restart the application I would say about 10-12 times per working day, the app would also get stuck every 7 out of 10 times when trying to paste a phone number from another application, eventually slowing me down as the app would take about 10 minutes to respond again. Review collected by and hosted on G2.com.

What problems is Aircall solving and how is that benefiting you?

Aircall was helping me go unnoticed when calling business owners from outside of my home country, giving me a US phone number and ease of use with text messages included to stay up to date with my leads also Review collected by and hosted on G2.com.

Show More

Response from Oona Pecson of Aircall

[Editedit](https://www.g2.com/survey_responses/aircall-review-12878813/official_response/edit)

Hi Abel,

Thank you for taking the time to share this review! We're glad to hear that the Power Dialer and call recording features have been valuable for your outbound sales work.

However, we're sorry to hear about the bugs and performance issues you experienced. If you're up for it, please reach out to our Support team with specific examples of these issues at support@aircall.io or via the Help Center here [https://support.aircall.io/en-gb] so they can troubleshoot this for you. Thanks again!

Best,

Aircall Marketing Team

Validated ReviewerIncentivizedSource: G2 invite

 ![Daniel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel M.")
DM

Daniel M.

Program Manager III Tooling, Global Operations

Mid-Market (51-1000 emp.)

3/10/2026

"Review 10.03"

3.5/5

What do you like best about Aircall?

Very easy it is to integrate into existing workflows. The setup is straightforward, and the integration with tools like CRM systems or comm tools (Front) platforms makes it much easier to keep communication centralized.

I also like the visibility it gives teams through shared call histories, tagging, and analytics, which helps with collaboration and follow-ups. From an operational perspective, it’s quite intuitive for teams to adopt quickly without heavy training. AI features too: call summary & topics Review collected by and hosted on G2.com.

What do you dislike about Aircall?

Reliability can sometimes be inconsistent, particularly when call quality drops or there are delays in connecting calls.

The structure on mapping/creating workflows is still quite manually Review collected by and hosted on G2.com.

What problems is Aircall solving and how is that benefiting you?

Connecting our call to the rest of the workflow, centralising communication in a cloud-based solution, which means call information, notes, and customer history are automatically synchronized to other systems

improved visibility and collaboration around customer communication. Overall, it helps streamline communication workflows and gives better insight into call activity and performance. Review collected by and hosted on G2.com.

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Response from Oona Pecson of Aircall

[Editedit](https://www.g2.com/survey_responses/aircall-review-11240173/official_response/edit)

Hi Daniel,

Thank you so much for your kind review! We’re happy to hear how seamlessly Aircall integrates into your workflows and tools, such as your CRM and Front.

However, we're sorry about the occasional reliability inconsistencies and the manual setup required for some workflows. The next time you encounter this issue, please contact our support team so they can assist you in troubleshooting and finding a solution.

If you have any additional questions, don't hesitate to reach out. We’re here to help. Thanks again for sharing your experience!

Best,

Aircall Marketing Team

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Noxy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noxy P.")
NP

Noxy P.

Operations Associate

Education Management

Mid-Market (51-1000 emp.)

3/30/2026

"Easy Setup, Seamless HubSpot & Salesforce Integrations, and Excellent Call Transcripts"

4.5/5

What do you like best about Aircall?

I appreciate the exceptional ease of use, rapid setup, and seamless CRM integrations (specifically HubSpot and Salesforce). It's easy to navigate and you. can save contact details, make a call with a touch of one button. the call transcripts are amazing in helping you see what was discussed on the call. Their customer is easily reachable and swift in assisting and their knowledge base has very useful information. Review collected by and hosted on G2.com.

What do you dislike about Aircall?

Sometimes missed calls just appear without the phone ringing but I later found that this is a routing issue after reaching out to their customer, they helped me with properly setting up routing and I did not have a missed call problem anymore Review collected by and hosted on G2.com.

What problems is Aircall solving and how is that benefiting you?

Aircall centralizes calls, contacts, and data into one platform with integrations (e.g. CRM tools) and it gives teams dedicated business numbers and centralized communication tracking. Review collected by and hosted on G2.com.

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Response from Oona Pecson of Aircall

[Editedit](https://www.g2.com/survey_responses/aircall-review-12562939/official_response/edit)

Hi Noxy,

Thank you so much for your kind review! It's great to hear that Aircall is speeding up your workflows, helping you quickly revisit what was discussed on calls, and working so well for you overall. We're also pleased that our support team was able to assist you and find a solution to your problem.

If you ever have questions or need help with anything else, we’re here and happy to help. Thanks again for choosing Aircall!

Best,

Aircall Marketing Team

Current UserValidated ReviewerSource: Organic

 ![Kuv T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kuv T.")
KT

Kuv T.

Virtual Assistant

Small-Business (50 or fewer emp.)

12/12/2025

"Unmatched Dependability, Seamless Voice Messaging"

5/5

What do you like best about Aircall?

I use Aircall for after-hours services for a Homecare Agency in the US, and it solves a lot of problems for me. It never fails to notify me of an incoming call, which is a common issue with most inbound call tools. I like Aircall because it is very accurate to the voice received and is very independent. I value the voice messaging system the most because it clearly picks up everything in the call and conveys it perfectly. The initial setup of Aircall was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Aircall?

Sometimes it's confusing as to which number is assigned to a specific time where it routes to Review collected by and hosted on G2.com.

What problems is Aircall solving and how is that benefiting you?

Aircall never fails to notify me of incoming calls and has a very clear and precise voice messaging system. Review collected by and hosted on G2.com.

Show More

Response from Oona Pecson of Aircall

[Editedit](https://www.g2.com/survey_responses/aircall-review-12082032/official_response/edit)

Hi Kuv,

Thank you so much for your kind review! We’re thrilled to hear Aircall feels accessible and efficient for your team. It means a lot that our commitment to transparency stands out, and it's great to know we’re supporting your daily client call-ins with a smooth, reliable experience.

If you ever have questions or want tips to get even more from Aircall, we’re always here to help. Thanks again!

Best,

Aircall Marketing Team

4/14/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Aircall? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Aircall
](https://www.g2.com/products/aircall/discussions/new)

 ![Daniel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel K.")
DK

Daniel Kwon
•
Last activity over 6 years ago

do you have a true integration with hubspot?

2 Upvotes

2

[
Join the conversation
](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot)

GU

Guest User
•
Last activity 6 months ago

Unstable calls and connectivity issues reduce my confidence when speaking with customers

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/unstable-calls-and-connectivity-issues-reduce-my-confidence-when-speaking-with-customers)

[
View all Discussions
](https://www.g2.com/products/aircall/discuss)

## Pricing Options

Pricing provided by Aircall.

### Essentials

$30

User/Month (Billed Annually - 3 User Minimum)

### Professional

$50

User/Month (Billed Annually - 3 User Minimum)

### Custom

Contact for Details

[
View More Pricing Information
](https://www.g2.com/products/aircall/pricing)

Aircall Comparisons

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4.4/5(4,201)

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4.4/5(1,851)

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4.4/5(2,583)

[
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##### 
##### Aircall Features

Calling

Record Calls

Call Types

Click-to-Call

Channels

Voice

Functions

Call Routing

Session Queuing

Concurrent Calling

Administrative

Session Summary Notes

Administrator Access

Reporting & Dashboards

[
View More Features
](https://www.g2.com/products/aircall/features)

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##### Categories on G2

[AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)

[AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)

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