--- title: Aircall Reviews meta\_title: 'Aircall Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1640 reviews by the users' company size, role or industry to find out how Aircall works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1640 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aircall Reviews & Product Details Visit Website Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks—while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts. * * * Product Website Aircall Seller [Aircall](https://www.g2.com/sellers/aircall) Discussions [Aircall Community](https://www.g2.com/products/aircall/discuss) Languages Supported German, English, French, Italian, Norwegian, Spanish Solution Type All-in-One Overview by Ben Holden Show More ## Pricing Pricing provided by Aircall. ### Essentials $30 User/Month (Billed Annually - 3 User Minimum) [ View More Pricing Information ](https://www.g2.com/products/aircall/pricing) ## Aircall Integrations (41) What do users say about integrations? 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"Product Avatar Image") WooCommerce ](https://www.g2.com/products/woocommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk Contact Center ](https://www.g2.com/products/zendesk-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More MK Marcin K. Customer Support Specialist Apparel & Fashion Small-Business (50 or fewer emp.) 7/20/2026 "Streamlined Call Management with Easy Setup" 4.5/5 What do you like best about Aircall? I find Aircall dependable, which means a lot when customers are on the line. I really appreciate how straightforward it is to see my calls at a glance: the ones I've taken, missed, and any voice messages. The call history is something I rely on daily because it lets me spot missed customers and call them back quickly. I like that I can assign calls and follow-ups to my colleagues. Setting up Aircall was also refreshingly simple, basically just download and go. Integrating it with tools like Monday work management or Asana feels smooth, ensuring customer queries rarely get lost after a call. Review collected by and hosted on G2.com. What do you dislike about Aircall? I find the interface does take a little acclimatizing. I think starting a call by clicking the green plus sign is not the most intuitive design choice, and I find wrapping up a call or task a touch fiddly at first. It all works well enough once the habit forms, but the first while asks for some patience. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall keeps my communication organized with voicemail, caller ID, and messaging. It lets me see call history, ensuring follow-ups are assigned correctly, so customer queries about orders and returns are rarely missed. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13130383/official_response/edit) Hi Marcin, Thank you so much for the kind review! We're glad to hear that Aircall has been dependable and helping you keep your customer queries organized. We also appreciate your feedback on the interface and the intuitiveness of starting and wrapping up calls. If you have any additional notes or feedback on this, please don't hesitate to reach out to us via our Help Center here [https://support.aircall.io/en-gb]. Thanks again! Best, Aircall Marketing Team Validated ReviewerIncentivizedSource: Seller invite ![Brian P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian P.") BP Brian P. Co-Founder and Head of Retention at Hello Retail Small-Business (50 or fewer emp.) 7/10/2026 "Aircall’s Pricing Feels Unjustified and Keeps Getting Worse" 1/5 What do you like best about Aircall? Honestly, I don't have much positive to say about Aircall. The one bright spot has probably been my dialogue with our Account Manager — who's fighting a losing battle, though, since Aircall is an expensive solution and simply isn't worth the money for us. Review collected by and hosted on G2.com. What do you dislike about Aircall? The pricing plan. It makes no sense at all for a company like ours. But since porting numbers can be a real hassle, we've stuck with them. Now they also want us to pay just to see who's missing our calls. It's completely fucked up. So the hunt is on to get away from them. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? What I get from Aircall - I can get with any other phone provider at a better price. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13089627/official_response/edit) Hi Brian, Thank you for taking the time to share this feedback. We're sorry to hear that Aircall hasn't been the right fit for your company, particularly around pricing. Your points have been raised with our team. Please feel free to reach out to us with any additional information or feedback to share. Current UserValidated ReviewerSource: Organic AN Ahmed N. Customer Service Coordinator Retail Mid-Market (51-1000 emp.) 7/18/2026 "Reliable Call Recording with Smooth Integration, Needs UI Improvement" 4.5/5 What do you like best about Aircall? I find Aircall incredibly helpful as it keeps every customer conversation on record, which I can easily retrieve. This is invaluable when dealing with delivery issues or disputed orders, as I can confirm exactly what was promised without relying on memory. The workspace, particularly the transcripts, is something I lean on daily. It holds the entire thread of earlier conversations in one view, which saves me from working off memory when putting together call summaries for accounts. The recordings help keep my notes accurate rather than approximate. Setting up Aircall was refreshingly painless, thanks to the single sign-on feature, which meant I was working within minutes instead of struggling with credentials. Aircall also integrates well with HubSpot, allowing each call to attach itself to the customer's account, providing a full history of orders or queries in one place. This integration is seamless and enhances my workflow. Review collected by and hosted on G2.com. What do you dislike about Aircall? It's not without the odd rough edge. Now and then a call lags as it connects, and while it is far from constant, it does break the rhythm of a conversation when it happens. The interface could also stand to be more intuitive, as reaching the call logs or moving between features is less immediate than I would like. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall keeps all customer conversations accessible, letting me confirm details without relying on memory, which supports accurate call summaries. The workspace, transcripts, and recordings ensure thorough documentation, and single sign-on saves time when logging in. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13125817/official_response/edit) Hi Ahmed, Thank you so much for this detailed and kind review! We're thrilled to hear Aircall has been making such a difference in how you manage your customer conversations. We also appreciate your feedback on occasional call lag and interface navigation. If the lag issue persists, please don't hesitate to reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details so our support team can troubleshoot and find a solution. Thanks again! Best, Aircall Marketing Team Validated ReviewerIncentivizedSource: Seller invite DW Dagmara W. Customer Service Coordinator Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/16/2026 "Enhances Call Management, Some Reporting Delays" 4.5/5 What do you like best about Aircall? I really appreciate that Aircall's interface asks nothing of me, which is invaluable when the phone is busy and I can't afford to hunt for a function. The integration with our CRM is fantastic because calls attach themselves to the customer record without me having to write anything down. The detail it captures is what I value most. Recordings help me confirm exactly what was agreed with a caller, and understanding why a call was missed, whether nobody was free or the reason was stated plainly, tells me something a simple tally never would. The live dashboard and reporting give me a view of how the day is actually running rather than how I imagine it is. Review collected by and hosted on G2.com. What do you dislike about Aircall? I find that reporting occasionally lags behind reality, so the dashboard does not always reflect the calls of the last few minutes. I experience delays with recordings sometimes taking longer to appear than I would like when I need to check something quickly, and searching back through older call history is slower than the rest of the product would lead me to expect. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? I find Aircall prevents enquiries from slipping through the cracks, ensuring continuity in our group bookings. Its CRM integration reduces my need for manual entry. Detailed call records and missed call reasons improve my decision-making and service quality. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13120076/official_response/edit) Hi Dagmara, Thank you so much for this detailed and kind review! We're thrilled to hear that the CRM integration, call recordings, missed call reasons, and live dashboard have all been making such a difference in how you manage your day. We also appreciate your feedback on reporting delays, recording load times, and older call history search speed. Please reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details so our support team can troubleshoot this. Thanks again! Best, Aircall Marketing Team Validated ReviewerIncentivizedSource: Seller invite ![Rachel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel A.") RA Rachel A. Mid-Market (51-1000 emp.) 7/15/2026 "Efficient Communication Tool with Room for Improvement" 5/5 What do you like best about Aircall? I use Aircall as my main form of communication between myself and my clients, and I really appreciate that it lets me connect my computer to my work phone calls. The call recap feature is super helpful for reviewing and making notes, and I love that it keeps me from being tied down by a landline by allowing me to make calls on my computer or phone without compromising my personal information. My favorite feature is the texting capability, as it knocks down the formality of emails and cold calling. I can quickly reach out to clients with updates in real time, and they can respond just as fast. The setup was super easy and very user-friendly. Review collected by and hosted on G2.com. What do you dislike about Aircall? The notifications on the mobile app could be improved - I don't always want every phone call to ring. I wish there was a way to filter by area code or team up with HubSpot to only receive calls from assigned clients. Even when I switch the mobile app to 'no notifications,' calls and texts still ring on my end. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall lets me connect my computer to work calls, providing call recaps for easy review. It frees me from landlines, protects personal info, and its texting feature ensures quick real-time client communication. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13112805/official_response/edit) Hi Rachel, Thank you so much for the kind review! We're happy to hear how Aircall been making such a difference in how you connect with your clients. We also appreciate your feedback on mobile app notification controls. Please reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details so our support team can troubleshoot and find a solution. Regarding filtering calls by area code or HubSpot-assigned clients, your comments have been passed along to our team. Thanks again! Best, Aircall Marketing Team Validated ReviewerIncentivizedSource: Seller invite ![Arthur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arthur R.") AR Arthur R. Specialist Small-Business (50 or fewer emp.) 7/8/2026 "Efficient Call Management, Needs Improved Reliability" 5/5 What do you like best about Aircall? I use Aircall for calling customers and making simple calls efficiently. The integration with tools like Shopify helps us retain customer information, which makes the system very efficient. I really find the call quality reliable, and I appreciate features like call recording, warm transfers, voicemail, and sharing inboxes with our fellow employees as they're important for our work. The ability to perform audits on calls and listen to previous calls directly within Aircall without needing other software is great for our quality assurance. The setup was very easy; just download, install, and run, with no problems at all. Review collected by and hosted on G2.com. What do you dislike about Aircall? I find the reliability during calls to be an issue with Aircall. There are instances where, if there's a problem with the connection, Aircall disconnects the customer or the support person. I'd like it to be more efficient and provide a bit of a lag similar to Facebook calls, so we don't disconnect customers with unstable connections. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? I use Aircall for efficient customer calls and integration with Shopify, which helps retain customer info. It enhances call quality and supports our team with call recording and auditing for quality assurance without needing another software. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13080093/official_response/edit) Hi Arthur, Thank you so much for the kind review! We're happy to hear that Aircall has been working well for your team. We also appreciate your feedback on connection stability during calls. As a VoIP solution, call quality can be impacted by internet connectivity. However, if this issue persists, please reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details, so our support team can troubleshoot for you. Thanks again! Best, Aircall Marketing Team Validated ReviewerSource: Organic ![Arthur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arthur R.") AR Arthur R. Small-Business (50 or fewer emp.) 7/8/2026 "Intuitive Interface with Seamless CRM Integration" 5/5 What do you like best about Aircall? I like Aircall's interface because it's easier to handle and use. It's seamless, and it integrates with our support tools and CRM tools like Shopify. It remembers customers' names when they call back, which makes it much easier for us to follow up with them. The calls are clean and smooth without dropped calls, and the user interface is friendly, making it easier to call customers. It's also very efficient because it allows me to retain customer information instantly, saving time. Setting up Aircall on a Windows computer was easy, with no installation problems. Review collected by and hosted on G2.com. What do you dislike about Aircall? I think Aircall has an opportunity to improve the connection stability. Sometimes, when there's a problem with the internet, it can cause disconnection. I'd recommend looking into how platforms like Facebook or Meta handle calls, where if I get disconnected for a second, the call doesn't drop completely. I just get reconnected again, and that's something Aircall should consider. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall resolves texting issues by keeping things organized, ensuring clean, smooth calls without drops. Its user-friendly interface makes customer calls easier. It saves time by remembering customer details, integrating well with tools like Shopify and Slack. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13080060/official_response/edit) Hi Arthur, Thank you so much for the kind review! We're glad to hear that Aircall's interface, Shopify integration, and customer information retention have been making your workflow smoother and more efficient. We also appreciate your feedback on connection stability. As a VoIP solution, call quality can be impacted by internet connectivity. If the issue persists, please don't hesitate to reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details so our support team can investigate and help find a solution. Thanks again! Best, Aircall Marketing Team Validated ReviewerIncentivizedSource: Seller invite ![Michael A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael A.") MA Michael A. outbound sales Enterprise (\> 1000 emp.) 7/7/2026 "Enhances Call Management but Needs Reliable Connectivity" 5/5 What do you like best about Aircall? I like that with Aircall, I can send text messages while dialing, which gives me multitasking capability. The AI notes feature is also a big plus as it provides summaries of the call, making it easier to review important points without listening to the entire recording again. The efficiency when taking notes and the convenience of accessing recordings when I need them really enhance my workflow. I appreciate being able to share recorded calls with my team, allowing us to discuss and get immediate feedback. Additionally, the initial setup of Aircall was very simple and easy to follow. Review collected by and hosted on G2.com. What do you dislike about Aircall? Sometimes I experience that Aircall has been disconnected from the internet even when I have strong bandwidth. Also, it takes longer to load, even with a strong internet connection. The consistency while using it needs to be improved to ensure a strong and reliable connection to avoid dropped calls. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall improves efficiency with note-taking and provides easy access to call recordings. I like sending text messages while dialing and AI notes summarizing calls, which allow my team to listen to recordings and get immediate feedback. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13076077/official_response/edit) Hi Michael, Thank you so much for the kind review! It's great to hear how Aircall has been enhancing your workflow and team collaboration. We also appreciate your note on occasional connectivity issues and loading times. As a VoIP solution, call quality can be impacted by internet connectivity. If the issue persists, please don't hesitate to reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details so our support team can troubleshoot and find a solution. Thanks again! Best, Aircall Marketing Team Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 4/20/2026 "Aircall: User-Friendly, Reliable Call Center Platform That Scales with Powerful Analytics" 5/5 What do you like best about Aircall? We’ve had a very positive experience with Aircall so far. It has become a key part of our call center operations, especially as we scale across multiple business units. It’s a very user-friendly tool, and it’s constantly being updated—especially within the AI tools. Call quality and platform stability have been solid. We manage a high volume of inbound and outbound calls, and Aircall has handled this reliably. By centralizing our communication and improving agent productivity, we’ve been able to optimize our team’s performance without needing to significantly increase headcount. The time savings and operational visibility alone justify the investment. Onboarding was smooth, and the support team has been responsive whenever needed. Additionally, the availability of resources and documentation has made it easy to explore more advanced features over time. One unexpected advantage has been the ability to leverage analytics and insights to improve not just operations, but also training and quality assurance. We’ve been able to identify patterns in calls and refine our processes in a more data-driven way. Review collected by and hosted on G2.com. What do you dislike about Aircall? One limitation we’ve encountered is around SMS capabilities. While Aircall supports one-to-one messaging effectively, it does not natively offer robust tools for running mass SMS marketing campaigns. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? The ability to leverage analytics and insights to improve not just operations, but also training and quality assurance. We’ve been able to identify patterns in calls and refine our processes in a more data-driven way. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12657223/official_response/edit) Hi there, Thank you so much for your thoughtful review! We’re happy to hear that Aircall is helping your team scale across business units, and that analytics are powering more data-driven training and QA. We also appreciate your note on SMS. We’ve shared your feedback with our product team as we continue to enhance messaging capabilities. For the time being, this feature may be of interest to you [https://aircall.io/products/advanced-messaging/]. If you have any questions or need further assistance, please don't hesitate to reach out! We're happy to help. Thanks again! Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 6/29/2026 "Easy-to-Use Salesforce Add-On with Smart Caller ID, SMS, and Call Transcripts" 5/5 What do you like best about Aircall? It's very easy to use - has a very good flow in using it as an add-on to Salesforce (which from my experience is way beyond other "providers"). I personally appreciate that it recognizes names when calling and receiving calls. It has the sms option - gives easy access to get to chats with contacts. I personally also appreciate the option of getting transcripts and accessing recordings. Review collected by and hosted on G2.com. What do you dislike about Aircall? In order to get post-call transcripts it requires listening again to the call - would be really beneficial to get full transcript accessible. Maybe even integrate AI to make call resume, key points from the call, actionable steps post-call. Ideally I would like to make the visual side more customizable - especially with the integration in Salesforce - it gets a bit annoying that it covers up some contact info in Salesforce - would be nice to have flexibility in setting it "movable" or different "window size" in Salesforce. I did experience issues with quality as customers could hear background noise from colleagues - can't confirm if this was due to Aircall or/and my headphones. Would be nice if background noise could be handled through Aircall - went through its settings, tried I think options available but having same issue. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Having a good flow of calls - helps me increase my productivity. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13044087/official_response/edit) Hi there, Thank you so much for the kind review! We're glad to hear that Aircall has been working well for you. We also appreciate your feedback on transcripts and AI call summaries. You may be interested to know that AI Assist already includes full post-call transcripts, call summaries, key topics, and action items, and logs these directly into Salesforce. You can learn more here [https://support.aircall.io/en-gb/articles/13480661185309]. Additionally, if you're experiencing ongoing issues with background noise, please reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details so our support team can help. Your notes on Salesforce have been passed onto the team as well. Thanks again! Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Aircall? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Aircall ](https://www.g2.com/products/aircall/discussions/new) GU Guest User • Last activity 6 months ago Unstable calls and connectivity issues reduce my confidence when speaking with customers 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/unstable-calls-and-connectivity-issues-reduce-my-confidence-when-speaking-with-customers) ![Daniel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel K.") DK Daniel Kwon • Last activity over 6 years ago do you have a true integration with hubspot? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) [ View all Discussions ](https://www.g2.com/products/aircall/discuss) ## Pricing Options Pricing provided by Aircall. ### Essentials $30 User/Month (Billed Annually - 3 User Minimum) ### Professional $50 User/Month (Billed Annually - 3 User Minimum) ### Custom Contact for Details [ View More Pricing Information ](https://www.g2.com/products/aircall/pricing) Aircall Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") Dialpad Connect 4.4/5(4,201) [ Compare Now ](https://www.g2.com/compare/aircall-vs-dialpad-connect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a787194b190f530da1bb58924ec8044/cloudtalk.png "Product Avatar Image") CloudTalk 4.4/5(1,851) [ Compare Now ](https://www.g2.com/compare/aircall-vs-cloudtalk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png "Product Avatar Image") Talkdesk 4.4/5(2,583) [ Compare Now ](https://www.g2.com/compare/aircall-vs-talkdesk) ##### ##### Aircall Features Calling Record Calls Call Types Click-to-Call Channels Voice Functions Call Routing Session Queuing Concurrent Calling Administrative Session Summary Notes Administrator Access Reporting & Dashboards [ View More Features ](https://www.g2.com/products/aircall/features) ## 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