--- title: Aircall Reviews meta\_title: 'Aircall Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1642 reviews by the users' company size, role or industry to find out how Aircall works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1642 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aircall Reviews & Product Details Visit Website Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks—while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts. * * * Product Website Aircall Seller [Aircall](https://www.g2.com/sellers/aircall) Discussions [Aircall Community](https://www.g2.com/products/aircall/discuss) Languages Supported German, English, French, Italian, Norwegian, Spanish Solution Type All-in-One Overview by Ben Holden Show More ## Pricing Pricing provided by Aircall. ### Essentials $30 User/Month (Billed Annually - 3 User Minimum) [ View More Pricing Information ](https://www.g2.com/products/aircall/pricing) ## Aircall Integrations (41) What do users say about integrations? 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"Product Avatar Image") WooCommerce ](https://www.g2.com/products/woocommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk Contact Center ](https://www.g2.com/products/zendesk-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Stefan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefan D.") SD Stefan D. Senior Sales Manager Mid-Market (51-1000 emp.) 4/21/2026 "Simple to Use Call Recording with Smooth CRM Sync" 4/5 What do you like best about Aircall? simple to use, records calls, syncs to CRM Review collected by and hosted on G2.com. What do you dislike about Aircall? Transcript isn’t brilliant, sometimes have to sign in separately to the desktop app and the Chrome extension, seem to change the urls for reviewing old calls that I have bookmarked Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Recording work calls, can use to refer back to for complaints, integrates with Jimminy as an AI transcribing and coaching tool, integrates with Hubspot to record activities Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12597557/official_response/edit) Hi Stefan, Thank you so much for the thoughtful review! We’re happy to hear that Aircall makes call recording effortless. We also appreciate you for flagging transcript accuracy, the separate sign-ins, and changing URLs for past calls. For the time being, our support team has explained that minor URL changes may happen naturally as the product evolves. Regarding transcript accuracy, they would appreciate it if you could share some examples of this issue with support@aircall.io. If you have any other questions or need further assistance, we’re here and happy to help. Thanks again! Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: G2 invite BS Bianca S. 1/14/2026 "Aircall's Customer Service Nightmare" 0/5 What do you like best about Aircall? Aircall records customer calls when it doesn't drop out. Review collected by and hosted on G2.com. What do you dislike about Aircall? Service is ok until you want to cancel the membership. There is no phone number to talk to anyone, and filling out forms to get in touch to ensure your cancellation is confirmed was met with an auto-response from their own form email setup saying their email address isn't being monitored, leading to no ability to talk to anyone. Fast forward a few weeks, and over $9K was deducted from our account. I had raised 3 tickets and emailed over 5 times, and still no response from anyone. I finally got in touch with someone from a different department who told me they would put me in touch with the correct department. They assured me they would look into it, but it's almost been a month now and still no response. I am now reporting them as a scam and to Fair Trading. Customer service, or at least someone who answers. A monitored email address, a hotline to call, abide by their own rules for contract cancellation. Integrations didn't work well. Not the easiest initial setup, and the extra monthly charges were not set out, we spent a lot more money than what we thought we were signing up for. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? I use Aircall for recording customer calls. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Elena S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elena S.") ES Elena S. Real Estate and Development Intern 6/1/2026 "Convenient Calling, Needs Transcript Feature Improvements" 4/5 What do you like best about Aircall? I enjoy that I am able to make as many calls as I wish and to connect with customers. This allows me to be productive with work without any limitations. When I received Aircall set up, it was easy to understand. Review collected by and hosted on G2.com. What do you dislike about Aircall? I wish that the transcript feature was free so that I could see what people are saying, as well as hear them. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall lets me make calls and receive messages conveniently, helping me stay productive and connect with customers without limits. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12902517/official_response/edit) Hi Elena, Thank you for taking the time to share this review! We're glad to hear that Aircall has helped you stay productive and connect with customers without limitations. We also really appreciate your feedback on the transcript feature. Please reach out to us via the Help Center here [https://support.aircall.io/en-gb] if you have any addtional notes or comments you'd like to share. If you ever have any questions or need anything else, please rech out to us at any time. Thanks again! Best, Aircall Marketing Team Validated ReviewerIncentivizedSource: Seller invite ![Tara F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tara F.") TF Tara F. Account Manager Small-Business (50 or fewer emp.) 2/25/2026 "Easy to Use and Feels Just Like a Phone" 4.5/5 What do you like best about Aircall? It’s very easy to use & set up, and acts just like a phone would. I also love the transcript feature so that I don’t have to fully listen to whole calls and can easily find the information I need. It also easily integrates with other tools. Review collected by and hosted on G2.com. What do you dislike about Aircall? Sometimes it feels like it can be laggy, but I’m not completely sure if it’s the app itself or my laptop, which can get slow from time to time. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? It records conversations and stores them in an easy place, also imports directly to Gong. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12406869/official_response/edit) Hi Tara, Thank you so much for your kind review! We’re happy to hear that Aircall feels intuitive, helps you find key moments fast, and keeps your calls and insights in one streamlined workflow. Thanks as well for flagging the occasional lag. Please feel free to reach out to our Support team, and they will be happy to troubleshoot this issue and find a solution. If you ever need anything or have any additional questions, we’re here to help! Thanks again. Best, Aircall Marketing Team Current UserValidated ReviewerSource: Organic ![Joao V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joao V.") JV Joao V. Business Development Manager Mid-Market (51-1000 emp.) 6/8/2026 "Super-Fast 1-Click Calling with Aircall" 5/5 What do you like best about Aircall? The speed at which it connects my call with 1 Click. Super Fast. Review collected by and hosted on G2.com. What do you dislike about Aircall? I don't think there's anything I dislike about Aircall. I like everything! Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall has saved me in communication situations with Latin American countries and my homeland Brazil. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12932450/official_response/edit) Hi Joao, Thank you so much for the kind review! We love hearing from our users and are happy to hear that the 1-click calling speed has made such a difference for you. That's exactly the kind of impact we aim to deliver. If you ever have any questions or need anything, don't hesitate to reach out to us. Thanks again! Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 7/15/2026 "User-Friendly Tags, Notes, and Assign Features" 5/5 What do you like best about Aircall? I appreciate the tags, notes, and "assign" features. It's very user friendly and intuitive to use. Review collected by and hosted on G2.com. What do you dislike about Aircall? I wish there was a way to delete tags after adding and saving one to a ticket. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? It's a great phone call CRM. I like that I can receive calls from all customers from my laptop without having to have a company phone. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13112945/official_response/edit) Hi there, Thank you so much for the kind review! We're thrilled to hear that Aircall has been making your workflow easier. We also appreciate your feedback on the ability to delete tags. Your comments have been passed along to our product team for consideration. Thanks again! Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Abegail F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abegail F.") AF Abegail F. Customer Representative Mid-Market (51-1000 emp.) 10/25/2025 "Effortless Setup, Superior Call Quality" 5/5 What do you like best about Aircall? I appreciate Aircall for its excellent call quality, making communication with our guests clear and easy to understand. The setup process was also simple and straightforward, which I found very convenient. Their customer service stands out as well, providing a positive experience that influenced my decision to start using Aircall. Overall, these features ensure that Aircall effectively assists with our communication needs, and the outstanding call quality is a compelling reason for me to consider purchasing it again. I am very satisfied with the product, to the extent that I don't see anything that needs changing. My positive experience with Aircall is reflected in my likelihood to recommend it, which I rate as a 10 out of 10. Review collected by and hosted on G2.com. What do you dislike about Aircall? At this moment the quality and features of Aircall is wonderful Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? I use Aircall to ensure clear communication with our guests, benefiting from its ease of use and excellent call quality. Review collected by and hosted on G2.com. Show More 10/27/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Enterprise (\> 1000 emp.) 3/2/2026 "Seamless CRM Integration with Efficient Dialer" 5/5 What do you like best about Aircall? I use Aircall to call customers from Zoho CRM for solar sales. It allows me to message and call from the same number and from the same dialer screen, which is awesome. The dialer is extremely useful and the tools for templates are easy to use. It's very easy, quick, and efficient to follow up and send sales and marketing SMS. Review collected by and hosted on G2.com. What do you dislike about Aircall? I wish it also automatically registered the name of the person from the CRM, not just the number for the person listed in the dialer. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall allows me to call and message customers from the same number and dialer screen. The dialer is extremely useful, and the tools for templates are easy to use, making it efficient to send sales and marketing SMS. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12429863/official_response/edit) Hi Matt, Thank you so much for your review! It's great to to hear how seamlessly Aircall fits into your workflow. We love hearing ideas like your suggestion to automatically register the name of someone from the CRM, and we truly appreciate you taking the time to share it. We’ve made sure your feedback is noted and shared with the team. If you have any other comments or questions, don’t hesitate to reach out. We’re always happy to help. Thanks again! Best, Aircall Marketing Team Validated ReviewerSource: Organic ![Diego B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego B.") DB Diego B. 1/5/2026 "Efficient, Reliable, and Easy to Setup" 4.5/5 What do you like best about Aircall? I use Aircall for speed dialing and to speak with my clients and look for new clients. It works really well. I like how the application saves all the information that gets to it. Also, the way you can use free lines is perfect, and it's really fast. It's a great tool for keeping in touch with my customers and clients in real time, with very few issues about connection. Setting it up was really easy, taking only about ten minutes, so I was already using it quickly. Review collected by and hosted on G2.com. What do you dislike about Aircall? Well, sometimes, due to connection issues, it could be glitchy. Or I could just get disconnected, but that is not on a normal basis. It just happens maybe because I just stump it with work. But for the most part, it works really well. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? I use Aircall for speed dialing and client communication. It lets me communicate with my clients very fast, solving the communication problem I had with other systems. It's also crucial for team communication. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12175524/official_response/edit) Hi Diego, Thank you so much for your kind review! We’re thrilled that Aircall’s quick setup, speed dialing, and reliable real-time calling are helping you stay close to clients and collaborate with your team. We’re continually improving performance, and if those rare connection hiccups pop up again, please feel free to reach out to our Support Team so we can find a solution. Thanks again! Best, Aircall Marketing Team Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") UL Verified User in Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 4/16/2026 "Fluid Integration, Efficient Automated Calls" 5/5 What do you like best about Aircall? I love the ease of connection between Aircall and Hubspot, as it allows making calls automatically by simply clicking on a contact's link, which directly opens Aircall and Hubspot. This integration allows me to make a call directly and record calls in a simple way. Review collected by and hosted on G2.com. What do you dislike about Aircall? In HubSpot, the window must always be open for Aircall to be available, which slightly reduces the visible space on the CRM. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall allows me to contact people around the world at a reasonable price and easily connects with HubSpot for automatic calls and their recording. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12641803/official_response/edit) Hi there, Thank you for your kind review. We’re thrilled to hear that your Aircall/ HubSpot workflow is streamlining your day and that Aircall helps you reach customers globally at a reasonable cost. We also really appreciate you for flagging the HubSpot window space. We’ve shared this note with our product team, but please don't hesitate to reach out to our support team at support@aircall.io or visit the Help Center here [https://support.aircall.io/en-gb] with any other questions. Thanks again for choosing Aircall! Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ## Questions about Aircall? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Aircall ](https://www.g2.com/products/aircall/discussions/new) GU Guest User • Last activity 6 months ago Unstable calls and connectivity issues reduce my confidence when speaking with customers 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/unstable-calls-and-connectivity-issues-reduce-my-confidence-when-speaking-with-customers) ![Daniel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel K.") DK Daniel Kwon • Last activity over 6 years ago do you have a true integration with hubspot? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) [ View all Discussions ](https://www.g2.com/products/aircall/discuss) ## Pricing Options Pricing provided by Aircall. ### Essentials $30 User/Month (Billed Annually - 3 User Minimum) ### Professional $50 User/Month (Billed Annually - 3 User Minimum) ### Custom Contact for Details [ View More Pricing Information ](https://www.g2.com/products/aircall/pricing) Aircall Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") Dialpad Connect 4.4/5(4,201) [ Compare Now ](https://www.g2.com/compare/aircall-vs-dialpad-connect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a787194b190f530da1bb58924ec8044/cloudtalk.png "Product Avatar Image") CloudTalk 4.4/5(1,851) [ Compare Now ](https://www.g2.com/compare/aircall-vs-cloudtalk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png "Product Avatar Image") Talkdesk 4.4/5(2,582) [ Compare Now ](https://www.g2.com/compare/aircall-vs-talkdesk) ##### ##### Aircall Features Calling Record Calls Call Types Click-to-Call Channels Voice Functions Call Routing Session Queuing Concurrent Calling Administrative Session Summary Notes Administrator Access Reporting & Dashboards [ View More Features ](https://www.g2.com/products/aircall/features) ## Top-Rated Alternatives [ ![JustCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JustCall") JustCall 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Kixie PowerCall & SMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kixie PowerCall & SMS") Kixie PowerCall & SMS 4.8/5(866) ](https://www.g2.com/products/kixie-powercall-sms/reviews) [ View All Alternatives ](https://www.g2.com/products/aircall/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which mobile crash reporting tools integrate with project tracking platforms for automated issue creation?](https://www.g2.com/discussions/which-mobile-crash-reporting-tools-integrate-with-project-tracking-platforms-for-automated-issue-creation)[What are the highest rated academic advising software platforms for reducing coordination errors in student placement workflows?](https://www.g2.com/discussions/what-are-the-highest-rated-academic-advising-software-platforms-for-reducing-coordination-errors-in-student-placement-workflows)[What are the top AR training simulation platforms for corporate compliance training?](https://www.g2.com/discussions/what-are-the-top-ar-training-simulation-platforms-for-corporate-compliance-training) [Bambuser vs Emplifi for shoppable livestreams on your own website: which is worth the platform cost?](https://www.g2.com/discussions/bambuser-vs-emplifi-for-shoppable-livestreams-on-your-own-website-which-is-worth-the-platform-cost)[Best job search sites you've actually used](https://www.g2.com/discussions/what-are-the-best-job-search-sites-you-ve-actually-had-success-with)[Pros and Cons Details](https://www.g2.com/products/aircall/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)