Karson S.
KS
Karson S.
Controller
Mid-Market (51-1000 emp.)
"Aimsio's Superior Support Team"
5/5
What do you like best about Aimsio | Field Service Management Software?

Aimsio's customer Support has been great to deal with. The system is easy to use and it has been a smooth implementation. We have had a great working relationship with Michael and Lisa and they have allowed us to streamline our internal processes and greatly improve our overall efficiency. Review collected by and hosted on G2.com.

What do you dislike about Aimsio | Field Service Management Software?

Aimsio does not have an inventory system or allow jobs to be created on their app. Both of these would be quite beneficial. We also have a number us US users who use android that struggle to connect at times. Review collected by and hosted on G2.com.

Response from Marc Reinhart of Aimsio | Field Service...

Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio.

EL
Evan L.
Fibre splice technician
Mid-Market (51-1000 emp.)
"Very nice setup, no rush."
5/5
What do you like best about Aimsio | Field Service Management Software?

I like the fact I can manage my own hours, and put my equipment time and everything else under it. It’s super convenient for me, and office people that would usually have to put in all this info in the system. Very nice system, nice modern way of doing hours for work! Review collected by and hosted on G2.com.

What do you dislike about Aimsio | Field Service Management Software?

How long it takes to sync. Sometimes 20 minutes if I don’t have wifi, and has laggy moments. But on wifi even it still takes 3 minutes which I find weird cause my brothers Samsung can load it in 10 seconds. I have iPhone. Review collected by and hosted on G2.com.

Response from Marc Reinhart of Aimsio | Field Service...

Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio.

BP
Breanna P.
Fiber optic splice tech
Mid-Market (51-1000 emp.)
"Aimso for timesheet & job assignment"
5/5
What do you like best about Aimsio | Field Service Management Software?

I like that we are able to clock in hours from anywhere, and we are able to look back and see the hours we have put in the app Review collected by and hosted on G2.com.

What do you dislike about Aimsio | Field Service Management Software?

The only downside I've seen is it not syncing so sometimes my managers aren't able to see my hours and I have to go back and manually sync. Review collected by and hosted on G2.com.

Response from Marc Reinhart of Aimsio | Field Service...

Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Pretty good"
5/5
What do you like best about Aimsio | Field Service Management Software?

Helps me quickly and easily enter my work day, and revise and resubmit quickly when needed. Review collected by and hosted on G2.com.

What do you dislike about Aimsio | Field Service Management Software?

App version crashes a lot. Doesn't synch often. Web version colon on the time entry is annoying to use Review collected by and hosted on G2.com.

Response from Marc Reinhart of Aimsio | Field Service...

Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio.

JM
Jay M.
Fiber Optic Splice Technician
Mid-Market (51-1000 emp.)
"Easy work hour tracker"
4.5/5
What do you like best about Aimsio | Field Service Management Software?

easy to use, jobs can be sent to me with the information I need included. I can run reports to see my current pay period hours. Areas to populate your days activities. Review collected by and hosted on G2.com.

What do you dislike about Aimsio | Field Service Management Software?

sometimes takes a while to sync. always asking to track your location Review collected by and hosted on G2.com.

Response from Marc Reinhart of Aimsio | Field Service...

Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio.

JK
Jason k.
Slinger operator
Mid-Market (51-1000 emp.)
"Using aimsio"
5/5
What do you like best about Aimsio | Field Service Management Software?

Drop down menus are easy to use, very easy to enter in hours Review collected by and hosted on G2.com.

What do you dislike about Aimsio | Field Service Management Software?

Once you complete a timecard it is locked and can't be reopened without an admin doing it Review collected by and hosted on G2.com.

Response from Marc Reinhart of Aimsio | Field Service...

Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio.

KK
Kilian K.
Tower Rigging Technician
Mid-Market (51-1000 emp.)
"Awesome software"
5/5
What do you like best about Aimsio | Field Service Management Software?

That I can use it on my desktop computer. Review collected by and hosted on G2.com.

What do you dislike about Aimsio | Field Service Management Software?

Sometimes it takes some time for syncronization. Review collected by and hosted on G2.com.

Response from Marc Reinhart of Aimsio | Field Service...

Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio.

Graham M.
GM
Graham M.
Head of Business Development
Mid-Market (51-1000 emp.)
"Exceptional Customer Service - Constantly Improving Product"
4.5/5
What do you like best about Aimsio | Field Service Management Software?

We recently transitioned from a paper-based system to almost entirely paperless, thanks to Aimsio. After evaluating many web-based and software solutions, we chose Aimsio for its clean interface and integrations. The customer service has been exceptional, both during the onboarding process and in the six months since we’ve been live. Our staff and customer base quickly adapted to the program. The support team continues to assist us as we grow into the system and optimize our workflow. We couldn’t be happier with our choice. Review collected by and hosted on G2.com.

What do you dislike about Aimsio | Field Service Management Software?

The system's limitations are similar to those of other web-based solutions. At times, we have made customization requests that require platform-wide updates or changes. As a result, we have had to modify some of our own processes to work within the system's limitations. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Used this program for clocking hours and viewing jobs while at work."
3.5/5
What do you like best about Aimsio | Field Service Management Software?

I like the simplicity. Easy to learn and navigate. Review collected by and hosted on G2.com.

What do you dislike about Aimsio | Field Service Management Software?

Cannot add photos and attachments to jobs.

The refresh on the mobile version is painfully slow. Review collected by and hosted on G2.com.

Response from Marc Reinhart of Aimsio | Field Service...

Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio.

Richard P.
RP
Richard P.
Controller
Mid-Market (51-1000 emp.)
"Great team, system and prospects. However execution needs work!"
3.5/5
What do you like best about Aimsio | Field Service Management Software?

Team is great. System is promising. Cloud platform. Review collected by and hosted on G2.com.

What do you dislike about Aimsio | Field Service Management Software?

System is so slow. Cannot scale up. Poor execution. Review collected by and hosted on G2.com.