Edit

AM

Verified User in Mechanical or Industrial Engineering

Enterprise (> 1000 emp.)

6/7/2022

"Great technical support and response times. Easy to use."

4/5

What do you like best about AIMSCO?

The Support team is always helpful and very fast to respond. A 24/7 helpful desk for emergencies is a big plus. The system is easy to use at least on the front end. Review collected by and hosted on G2.com.

What do you dislike about AIMSCO?

The DIY aspect of the system makes it very difficult to manage a standardized approach across multiple sites. Review collected by and hosted on G2.com.

Recommendations to others considering AIMSCO:

Perfect the application in one site before moving on to others. At least one successful month-end close. Standardize your reporting, do not allow reporting to be written local DIY, and centralize the efforts. Review collected by and hosted on G2.com.

What problems is AIMSCO solving and how is that benefiting you?

Although we are not using aimsco to its full potential we are benefiting from the improved granularity of data in tacking our losses. Review collected by and hosted on G2.com.

AM

Verified User in Maritime

Mid-Market (51-1000 emp.)

5/26/2022

"Great customer service and response times. A little difficult to use certain functions without help."

3.5/5

What do you like best about AIMSCO?

The feedback time is great. I like that AIMS respects the urgency of the projects that we are working on. I like that they help Nautique find the best solutions to our problems, and take the time to listen to our specific problems. Review collected by and hosted on G2.com.

What do you dislike about AIMSCO?

When certain functions don't work, or I have to go through admin to get something done because there isn't a way to do it on the front end. This causes a lack of confidence, I am less likely to try it on my own later. Review collected by and hosted on G2.com.

Recommendations to others considering AIMSCO:

Having a proper setup is essential. AIMSCO offers a wide variety of resources, but working with AIMSCO, setting these up properly, and knowing all of the options will be a great investment in the future. Review collected by and hosted on G2.com.

What problems is AIMSCO solving and how is that benefiting you?

AIMS helps us cut down on communication issues in production, and also helps us accurately record what problems we see on a daily basis. This communication helps us produce more units while spending less time reconciling different lists and numbers. Review collected by and hosted on G2.com.

Response from Masoud Monazah of AIMSCO

edit

Thanks so much for your comments. We value customer feedback, which is the primary driver to our product roadmap. With our monthly update cycles, we are committed to continuous improvement in collaboration with our customers. Please keep the feedback coming!

EM

Verified User in Mechanical or Industrial Engineering

Enterprise (> 1000 emp.)

6/1/2022

"Good product for where it is positioned"

4/5

What do you like best about AIMSCO?

Knowledgeable support team, rapid response to issues and questions, and 24x7 response and availability. Almost everything can be modified to specific business requirements and changes in processes. AIMSCO team is well-suited to make changes based on your business requirements and processes. Review collected by and hosted on G2.com.

What do you dislike about AIMSCO?

Everything is an extra cost, costs of support are high, the product is not documented, documentation and training are additional costs, unacceptable UI, colors are not useful for color-blind individuals, the interface is poorly designed and eCheckSheets need a complete revamp. Review collected by and hosted on G2.com.

Recommendations to others considering AIMSCO:

Plan for an in-depth review with your internal business analysts and financial teams. Review collected by and hosted on G2.com.

What problems is AIMSCO solving and how is that benefiting you?

AIMSCO is a partner that engages in the future needs or analysis and requirements of our organization. They are, however, more reactive to requests than seeking future opportunities for improvements and advanced methodology. Changes to workflow and processes are left to the user Review collected by and hosted on G2.com.

LT

Lauren T.

Project Manager

Small-Business (50 or fewer emp.)

5/23/2022

"Great to Work With!"

5/5

What do you like best about AIMSCO?

Working directly with the AIMSCO staff, especially Perry and Masoud, has been extremely helpful whenever I have questions or face road blocks. Review collected by and hosted on G2.com.

What do you dislike about AIMSCO?

The work we do with AIMSCO is very different than the rest of our company's core competencies, so sometimes the work is unfamiliar and time consuming. Review collected by and hosted on G2.com.

AP

Abigail P.

Process Engineer/Quality Systems Manager

Mid-Market (51-1000 emp.)

6/10/2022

"I am the sole ADMIN for AIMS at HCB Yachts"

3.5/5

What do you like best about AIMSCO?

AIMS does a great job with the repair process and its validation. The ability to update checks directly in the MLM instead of the Control Center was a game changer for HCB. Review collected by and hosted on G2.com.

What do you dislike about AIMSCO?

The Report Manager is tedious to use and it would be great to be able to generate our own versions of reports without so much of a hassle. Review collected by and hosted on G2.com.

AR

Verified User in Recreational Facilities and Services

Mid-Market (51-1000 emp.)

5/25/2022

"AIMSCO has lived up to their commitment"

5/5

What do you like best about AIMSCO?

Ease of use and planning and data collection for improvement within the facilty here Review collected by and hosted on G2.com.

What do you dislike about AIMSCO?

sometimes planning is overwhelming with multiple products Review collected by and hosted on G2.com.