--- title: AIMS Reviews meta\_title: 'AIMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how AIMS works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # AIMS Reviews & Product Details Build confidence in your IT Operations with AIMS, an automated monitoring solution powered by AI. Get early notifications with automated anomaly detection of the issues that can potentially bring down your business and understand which other systems could be impacted with automated service dependency discovery. AIMS auto-detects changes you deploy to applications and automatically includes them in your application monitoring scope. Gain agility, efficiency, and confidence to scale your IT Operations with AIMS in days, not months or years. * * * Seller [VENDX E-Sourcing Suite](https://www.g2.com/sellers/vendx-e-sourcing-suite) Discussions [AIMS Community](https://www.g2.com/products/aims-innovation-aims/discuss) Languages Supported English Overview by Ivar Sagemo (IT monitoring is broken. Changing the rules of the game using A.I. for sustainable IT Ops and insight.) Show More ## Pricing Pricing provided by AIMS. ### Community Edition Free Trial [ View More Pricing Information ](https://www.g2.com/products/aims-innovation-aims/pricing) ## Top-Rated Alternatives [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![Splunk Enterprise](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Splunk Enterprise") Splunk Enterprise 4.3/5(434) ](https://www.g2.com/products/splunk-enterprise/reviews) [ View All Alternatives ](https://www.g2.com/products/aims-innovation-aims/competitors/alternatives) ## User Insights Average based on 17 real user reviews. [Log in to unlock pricing and user insights](/login) ![Pramod G M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pramod G M.") PM Pramod G M. Solutions Architect Mid-Market (51-1000 emp.) 9/26/2022 "AIMS-Integration" 5/5 What do you like best about AIMS? AIMS gives processing matrices - transactions and volume count without adding overhead on the BizTalk Platform, a key feature considering the very high number of transactions. Customer support is fantastic! Review collected by and hosted on G2.com. What do you dislike about AIMS? I am not able to find one reason to dislike AIMS. Review collected by and hosted on G2.com. What problems is AIMS solving and how is that benefiting you? Help identify which service/s are causing performance issues by providing load patterns against the previous timeline - day, a week, a month, and a year before. Anomalies detection helps in identifying - services contributing instability of the platform. Review collected by and hosted on G2.com. Show More Response from Ekaterina Kazakova of AIMS [Editedit](https://www.g2.com/survey_responses/aims-review-7138831/official_response/edit) Thank you for your review! Validated ReviewerSource: Organic AL Alexander L. Researcher Small-Business (50 or fewer emp.) 2/7/2022 "Fast time-to-value for those interested in pure AIOps" 4.5/5 What do you like best about AIMS? The setup of AIMS is very fast when connecting to cloud environments. The hand-off approach of algorithms working in the background (without having to tweaks models or bounds) is functioning quite well. Review collected by and hosted on G2.com. What do you dislike about AIMS? API documentation could be improved for integrating with external platforms, such as ticketing tools and data-lakes. Review collected by and hosted on G2.com. What problems is AIMS solving and how is that benefiting you? Detecting behavioral patterns in the IT infrastructure to make more educated decisions regarding how we can scale our operations. We use AIMS as a primary tool after change cycles to identify anomalies that might require investigation. We use the AIMS platform especially for our own lab environments. Review collected by and hosted on G2.com. Show More Response from Ekaterina Kazakova of AIMS [Editedit](https://www.g2.com/survey_responses/aims-review-5323408/official_response/edit) Thank you for your feedback, Alexander! Yes, we agree on the API point. We are currently re-working all our APIs to be graph-based and these will be thoroughly documented and published. In the meantime, if you need any specific documentation or example, please reach out to our support team and we will be happy to assist right away! Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/19/2022 "Powerful analytics tool" 4.5/5 What do you like best about AIMS? Aims is making it easy and fast to produce useful reports for a better overview. Makes my day easyer both during incidents and in proactive work. Review collected by and hosted on G2.com. What do you dislike about AIMS? Big improvement if we could be able to click on an spesific error inside reports on the dashboard and move directly into the error component. Review collected by and hosted on G2.com. What problems is AIMS solving and how is that benefiting you? Working on daily operations, troubleshooting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Niko N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niko N.") NN Niko N. Founder Peliqan.io Computer Software Small-Business (50 or fewer emp.) 3/7/2022 "The AIOps solution we have been looking for" 5/5 What do you like best about AIMS? Easy to connect data sources, intuitive dashboards that surface important insights, fast support, and smooth onboarding. Review collected by and hosted on G2.com. What do you dislike about AIMS? No major comments here, maybe the UI could be better, but Aims is working on it. Review collected by and hosted on G2.com. What problems is AIMS solving and how is that benefiting you? Identifying anomalies in our systems, monitoring the performance of our tech stack, understanding application dependencies. Review collected by and hosted on G2.com. Show More Response from Ekaterina Kazakova of AIMS [Editedit](https://www.g2.com/survey_responses/aims-review-5402356/official_response/edit) Thank you for your review! Current UserValidated ReviewerSource: Organic LV Laurens v. EAI Infrastructure architect Enterprise (\> 1000 emp.) 2/10/2022 "Excellent insight how your BizTalk environment is performing" 4.5/5 What do you like best about AIMS? Easy to use to get performance statistics, monitoring trends in BizTalk environment, and a self-learning pro-active tool. Review collected by and hosted on G2.com. What do you dislike about AIMS? Export analytics reports to pdf could be improved. Review collected by and hosted on G2.com. What problems is AIMS solving and how is that benefiting you? We use AIMS to get more insights when we have performance issues in BizTalk environment. Monitoring trends so we can act pro-active on performance issues. Review collected by and hosted on G2.com. Show More Response from Ekaterina Kazakova of AIMS [Editedit](https://www.g2.com/survey_responses/aims-review-5333567/official_response/edit) Thank you for your review! We will enhance the export option to include more formats and formatting options. Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 1/27/2022 "AIMS Provides a complete overview and impressive level of detail in a myriad of integrations." 5/5 What do you like best about AIMS? Easy to use and intuitive user interface. Excellent dashboards that provide a good overview, and you can create custom analytics/reports if you need to dive into the details. Great customer service! Review collected by and hosted on G2.com. What do you dislike about AIMS? The event module with anomaly reporting presents a large amount of data. It can be challenging to identify what is the most relevant. Review collected by and hosted on G2.com. What problems is AIMS solving and how is that benefiting you? Very effective tool for troubleshooting. Enables proactive IT operations. Optimization, tuning and capacity planning based on historical data, resource usage and trends over time. Review collected by and hosted on G2.com. Show More Response from Ekaterina Kazakova of AIMS [Editedit](https://www.g2.com/survey_responses/aims-review-5299383/official_response/edit) Thank you for taking the time to leave your review! I hope this will help. Here is a “how-to” guide (https://www.aims.ai/product-updates/tips-tricks-how-to-work-with-anomalies) on how to read all this information and structure it so it makes sense right away. We provide additional details and information in these anomaly reports for those who are interested in going deeper. [See how AIMS improved](https://www.aims.ai/product-updates/tips-tricks-how-to-work-with-anomalies) 7/28/2022 Current UserValidated ReviewerSource: Organic ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. Cloud Engineer Small-Business (50 or fewer emp.) 4/22/2022 "AIMS review" 4/5 What do you like best about AIMS? powerful AI and good insight into Server performance Review collected by and hosted on G2.com. What do you dislike about AIMS? I did not find the UI very intuitive, but once set up it worked. Review collected by and hosted on G2.com. What problems is AIMS solving and how is that benefiting you? Managing insight into server performance and alerting to unusual activity. Review collected by and hosted on G2.com. Show More Response from Ekaterina Kazakova of AIMS [Editedit](https://www.g2.com/survey_responses/aims-review-6535183/official_response/edit) Thank you for your review! We are now working on several significant UI improvements that will make AIMS really intuitive. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 1/19/2022 "BizTalk - Error Analytics and Capacity Planning" 5/5 What do you like best about AIMS? Error patterns help in areas of focus, Message Transactions, and Volume Payload Matrices helps in capacity planning Review collected by and hosted on G2.com. What do you dislike about AIMS? It's fulfilling our requirements of Analytics and capacity planning with load matrices. Review collected by and hosted on G2.com. Recommendations to others considering AIMS: AIMS is a fantastic tool to track errors use analytics to troubleshoot environment and Capacity planning. We get great support from AIMS for any issues and recommendations to maintain BizTalk health. Review collected by and hosted on G2.com. What problems is AIMS solving and how is that benefiting you? Capacity planning and identifying issues creating lots of failures-Noise Review collected by and hosted on G2.com. Show More Response from Ekaterina Kazakova of AIMS [Editedit](https://www.g2.com/survey_responses/aims-review-5282515/official_response/edit) Thank you for your review, we are pleased to know you are happy with the support. Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/25/2022 "An amazing tool for software monitoring and analytics" 5/5 What do you like best about AIMS? Fast and pain-free setup, great dashboard and reporting capabilities, deep insight into the operational metrics of both software systems and infrastructure. Review collected by and hosted on G2.com. What do you dislike about AIMS? Navigation could use some rethinking. The new user interface they're currently working on seems to be much better though. Also, even though AIMS provides some basic support for event logs, there is a lot that could be done with it further to turn this into the ultimate diagnostics tool. Review collected by and hosted on G2.com. What problems is AIMS solving and how is that benefiting you? Deep insights and detecting behavioral patterns that help us optimize our IT operations. Early notifications of problems to help us with proactive monitoring. Review collected by and hosted on G2.com. Show More Response from Ekaterina Kazakova of AIMS [Editedit](https://www.g2.com/survey_responses/aims-review-5378599/official_response/edit) Thank you for your review! Indeed, as you mentioned we are re-working our UI with completely new workflows, but we always appreciate client feedback for further improvements :) we know we can always improve on this based on different user scenarios. On the topic of event logs, there will be a massive upgrade in approx 1 year where we will include a generic NLP engine for events. This engine will provide the same value as we do today on metrics, meaning anomaly detection and forecasting on pure event logs. We will then have two engines (metrics / event logs) that can run in parallel or standalone. 8/26/2022 Validated ReviewerSource: Organic ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 2/25/2022 "Easy to install" 4.5/5 What do you like best about AIMS? No need to install or maintain any other software along with AIMS Review collected by and hosted on G2.com. What do you dislike about AIMS? Looking for remote management option such as enablng Receive Location . I don't know whether this type of options is there as part of AIMS . Review collected by and hosted on G2.com. What problems is AIMS solving and how is that benefiting you? Getting the alert about the issue helps to act fast and fix the issue . Review collected by and hosted on G2.com. Show More Response from Ekaterina Kazakova of AIMS [Editedit](https://www.g2.com/survey_responses/aims-review-5378745/official_response/edit) Thank you for your review! Thank you for providing the feedback on the remote management option. This is what we like to call admin capabilities, where a user can control config / status of the system / application monitored. By choice, we have not implemented this, as all our agents are read-only based and do not accept input. For many of our clients, this has been essential when it comes to security. The core focus of AIMS is monitoring and to provide insight on where to take action. 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