1. [Home](https://www.g2.com/)
2. ...
3. [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services)
4. [Ailova Care (formerly SupportNex) Discussions](https://www.g2.com/products/ailova-care-formerly-supportnex/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_62b6c999c2786fd7aa9c0644d8660066/ailova-care.png "Product Avatar Image")
](/products/ailova-care-formerly-supportnex/reviews)

[

Ailova Care (formerly SupportNex)

](/products/ailova-care-formerly-supportnex/reviews)

0 ratings

Ailova Care is a H2H remote PC support service that connects users with live technicians to resolve computer issues online. Unlike remote desktop software or chatbots, Ailova Care provides real people who diagnose, explain, and fix problems in secure, screen-sharing sessions for Windows and macOS devices. The service is designed for individuals, small and mid-sized businesses that need scalable, on-demand technical support without expanding their in-house help desk. Ailova Care’s technicians work directly with end users to resolve common issues such as virus and malware removal, slow performance, startup and crash problems, email and printer configuration, Windows and macOS updates, driver issues, and basic security hardening.

Show More

When users leave Ailova Care (formerly SupportNex) reviews, G2 also collects common questions about the day-to-day use of Ailova Care (formerly SupportNex). These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

* * *

### 0.0

Nps Score

### All Ailova Care (formerly SupportNex) Discussions

Search

Most CommentedMost HelpfulCommon QuestionsNewest

All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Common Questions

Newest

Filter by

All Discussions

Discussions with Comments

Common Questions

Discussions without Comments

Sorry...

There are no questions about Ailova Care (formerly SupportNex) yet.

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

[Start A Discussion](/products/ailova-care-formerly-supportnex/discussions/new)

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_62b6c999c2786fd7aa9c0644d8660066/ailova-care.png "Product Avatar Image")

### Have you used Ailova Care (formerly SupportNex) before?

Answer a few questions to help the Ailova Care (formerly SupportNex) community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Failova-care-formerly-supportnex%2Fdiscuss%3Fsmall_ask%3Dailova-care-formerly-supportnex)
No