---
title: Aigens Reviews
meta_title: 'Aigens Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Aigens works for a business like yours.
date_modified: '2026-07-31'
parent_category:
  name: On-Demand Delivery
  url: https://www.g2.com/categories/on-demand-delivery
---


# Aigens Reviews
**Vendor:** Aigens  
**Category:** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software)
## About Aigens
Aigens is a Hong Kong-based technology company specializing in innovative software-as-a-service solutions for the food and beverage and hospitality industries. Founded in 2012 by Hans Paul and Peter Liu, Aigens has been at the forefront of digital transformation, introducing QR code ordering technology to markets such as Hong Kong, Singapore, and Malaysia. The company operates in 14 markets, serving over 4,000 restaurant outlets, including global brands like Jollibee Group, Burger King, Starbucks, Shake Shack, and Pizza Hut. Annually, Aigens processes over $1.5 billion in gross merchandise value and handles 140 million orders. Key Features and Functionality: - Aigens Ordering: Enables customers to place and pay for orders through various methods, including online platforms, QR codes, and self-service kiosks, streamlining the ordering process and potentially increasing order sizes. - Aigens Pay: A payment solution that processes transactions swiftly, supports commonly used payment methods, and offers fast payouts, providing an omnichannel experience for both businesses and customers. - Aigens Loyalty: A comprehensive loyalty program utilizing points, membership tiers, and personalized offers to encourage repeat business and enhance customer engagement. - Aigens Connect: Integrates point-of-sale systems, payment gateways, kitchen operations, and food delivery tools to create a seamless digital ecosystem, enhancing overall customer experience. Primary Value and Solutions Provided: Aigens addresses the critical needs of the F&B and hospitality sectors by offering integrated digital solutions that enhance operational efficiency, improve customer experiences, and drive revenue growth. By automating ordering and payment processes, businesses can reduce human errors, streamline workflows, and adapt to evolving consumer demands. The company's loyalty programs and data analytics tools enable establishments to build stronger customer relationships and make informed business decisions. Overall, Aigens empowers F&B and hospitality businesses to navigate the digital landscape effectively, ensuring competitiveness and sustainability in a rapidly changing market.






- [View Aigens pricing details and edition comparison](https://www.g2.com/products/aigens/reviews?open_modal_url=%2Fproducts%2Faigens%2Fwishlists%3Fhost_path%3D%252Fproducts%252Faigens%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-10+00%3A16%3A41+-0500&secure%5Bsession_id%5D=5d352d46-960c-495c-b08d-e4bb5ff1c603&secure%5Btoken%5D=71ea4129048fabb1512c1e2cccf6246aecaa44f56d1ed9c2dc077a1d85daaac7&format=llm_user)

## Aigens Features
**Restaurant App - Food Delivery**
- Restaurant order management
- Restaurant general setting
- Restaurant listings

**User App - Food Delivery**
- Payment processing 
- Real-time Order Tracking
- On-demand Food ordering
- Online Ordering
- Order Processing
- Location Tracking
- Status Tracking
- Delivery Tracking
- Live Tracking
- Activity Tracking
- Inventory Tracking

**Delivery App - Food Delivery**
- Driver Management System
- Driver Earnings and Payments
- Communication and Scheduling
- Mobile Payments
- Online Payments
- Inventory Management
- Dispatch Management
- Kitchen/Menu Management
- Discount Management

**Admin App - Food Delivery**
- Customer Support 
- Centralized Dashboard
- Restaurant Onboarding and Management
- Gift Card Management
- Receipt Management
- Reviews Management
- Promotions Management
- Route Management

**Additional Functionality**
- Reporting/Analytics
- Third-Party Integrations
- Route Optimization
- Barcode/Ticket Scanning
- Customizable Templates
- Customizable Reports
- Generative AI
- Real-Time Reporting
- Loyalty Program
- Customer History
- Reporting & Statistics
- Point of Sale (POS)
- Real-Time Updates
- Customizable Branding
- AI Copilot
- Geolocation
- Order Entry
- Alerts/Notifications
- Real-Time Monitoring
- Food Delivery Dispatching
- SMS Messaging
- Multi-Location
- Real-Time Data
- Mobile Alerts
- Routing
- Geographic Maps
- Real-Time Notifications
- API
- Mobile Access
- Customer Database
- Contact Database
- Multi-Language
- Menu Builder
- Real-Time Analytics
- Restaurant POS
- Online Reservations
- Customer Accounts
- Multi-Channel Marketing
- Email Marketing
- QR Codes
- Mobile Booking
- Website Personalization
- Delivery Estimate
- Point of Sale (POS) Integration

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