RS
Romy S.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Great for Sharing Feature Status and Comments, but Hard to Manage at Scale"
3.5/5
What do you like best about Aha!?

We can create features, share the numbers with clients, and post comments for others. The product also lets us mark the status. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

It’s easy to lose the overview when there are more than 2k features, and it’s hard not to create duplicates. Review collected by and hosted on G2.com.

Sriram K.
SK
Sriram K.
Senior Product Manager
Enterprise (> 1000 emp.)
"A Powerful, Flexible Platform for Complex Enterprise Product Management"
5/5
What do you like best about Aha!?

What I like best about Aha! is its flexibility and how it can be modeled to support the complex operating models of a large organization. For example, we needed to design a sophisticated, hybrid integration that connects our high-level strategic Releases in Aha! to our engineering teams' granular Fix Versions in Jira. Aha! provided the tools and configurability to achieve this.

Additionally, the customer support experience has been great. When we were blocked on a very technical integration issue, the support team provided in-depth documentation that helped us understand the intricacies of the product and solve the problem ourselves. A special shoutout to the support team for being so knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

While the platform is powerful for high-level strategy, there are a few basic, quality-of-life features missing that create friction in the day-to-day workflow.

The two most notable examples for our team are the inability to tag colleagues directly in notes or comments for quick collaboration, and the limited table sorting and filtering capabilities. This often forces us to export data to Excel for simple analysis, which feels like an unnecessary step.

We have raised these as feature requests, and we understand the team has a long list of priorities. However, these foundational improvements would significantly enhance the daily user experience. Review collected by and hosted on G2.com.

JC
Josipa C.
Mid-Market (51-1000 emp.)
"Flexible and Feature-Rich Roadmapping"
4.5/5
What do you like best about Aha!?

I find Aha! to be a great tool that fits our enterprise roadmap needs well with strong features and customization. I like how flexible it is, letting us tailor information for different interest holders. The data model is something I do like because it allows me to group work effectively and link it to goals and initiatives. The integration option is a big plus because it provides a real view of work status. As a new user, it seems user-friendly, making it easier to adopt and the initial setup was easy. I appreciate the roadmap options and flexibility, and I value the ability to connect work with goals, initiatives, and releases, which helps link work to strategy. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

Some additional flexibility in how releases link to initiatives - though this might be possible, I'm a new user and still learning. The workspace setup and how it rolls up was a little difficult to follow but otherwise good. Review collected by and hosted on G2.com.

Guilherme K.
GK
Guilherme K.
Commerce Architecture Manager
"Intuitive and Integrated Tool with Stellar Support"
5/5
What do you like best about Aha!?

I use Aha! Enterprise + Ideas as a product manager, and I love that it allows me to have clarity on the product roadmap and easily communicate it to stakeholders. It's easy and intuitive to use, which is a huge plus for me. The support I received during onboarding was really helpful, and I value the idea tool for its ease in collecting and working on new inputs. The connection with Jira is particularly beneficial, as it makes the product roadmap and development process feel integrated. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

The seat pricing, would be good to have different options to allow some profiles to have access to it. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Aha Roadmaps Keeps Teams Aligned—Backed by Fast, Helpful Support"
5/5
What do you like best about Aha!?

We utilize Aha Roadmaps, which is such a great tool for keeping track of work across teams. Customer Service is excellent too: any questions I can't answer from the support documents online by myself, I send to customer support and always get a rapid, helpful response. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

Sometimes I wish the reporting capabilities could be a little more robust, especially the visual charts when building out a dashboard. It would also be super helpful when building Automation rules to have options to set a date before another date, rather than only options to set a date after another date. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Highly Customizable, Amazing Support—Aha! Replaced Our Excel Gantt"
5/5
What do you like best about Aha!?

Aha! is highly customizable and has been an amazing tool to replace our previously generated excel Gantt. Their customer service goes above and beyond to provide support in a timely manner and in the rare instance an issue is found it is rectified almost immediately. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

Some areas in the Gantt are less intuitive than expected. Example - you cannot easily expand/collapse all schedules on the Gantt, instead you must create a separate view for Expanded/Collapsed. This can lead to manual effort for a large portfolio. Review collected by and hosted on G2.com.

SH
Sean H.
Co-Founder
Small-Business (50 or fewer emp.)
"Outstanding Features and Exceptional Customer Service"
5/5
What do you like best about Aha!?

Combination of the features and incredible customer service. The features also provide a high level of customization to allow the products to conform to your workflows. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

There is a bit of a learning curve but the documentation and customer services helps overcome those challenges Review collected by and hosted on G2.com.

JJ
Jennifer J.
Senior Product Manager
Mid-Market (51-1000 emp.)
"Aha! Unifies Product Management with Roadmaps and Idea Tools"
5/5
What do you like best about Aha!?

Aha!'s Roadmaps, Ideas, and Discover portals really help to tie together the whole product cycle from ideation through deployment. It's convenient to have everything in one place with the ability to drill down from something on the roadmap to trace back what factors went into prioritizing that item over others. "Ideas" has good brainstorming tools like Whiteboards and Prioritization. It keeps track of history on the Idea record, so if that Idea ends up being chosen and scheduled into the Roadmap, you can always go back in and see if people voted for it, commented on it, and what other items or artifacts within Aha! it relates to. There are several different view options, so the Roadmap can be presented in the fashion that best fits your audience. The web link sharing option is helpful so that people without Aha! access can have an up-to-date view of the Roadmap accessible at any time. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

There are many configurable templates and settings, which allows a high degree of customizability, but that complexity also leads to much clicking around to find all of the settings and configurations, especially when first learning the tool. Their support is readily available via chat or email or scheduling a call, and they were able to assist quickly and effectively each time we had a question. Review collected by and hosted on G2.com.

Whitnae M.
WM
Whitnae M.
"Streamlines Product Management with Easy Setup"
4.5/5
What do you like best about Aha!?

I appreciate how Aha! has streamlined and centralized our tracking of roadmaps, which allows us to effectively and quickly build and share reports with executive-level team members and our board. Having the ability to create various reports has been incredibly helpful in ensuring our data remains accurate. I am also excited about the ideas portal we recently rolled out; it promises to provide valuable insights and is beginning to gain significant use. The ease of getting started with Aha! and its intuitive out-of-the-box setup make it effortless to jump right in, collect data, and organize information swiftly. Moreover, the integration with other tools, like Azure and Jira, supports our workflow efficiently. These features significantly contribute to the overall user experience, making Aha! an invaluable tool for managing our multiple product offerings. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

There are some limitations to reporting in Aha!, particularly with pivot reports. I cannot view some data as a percentage, and it feels like sorting isn't functioning correctly, even after selecting the option. This reflects minor functionality issues that seem to either not work correctly or have not been developed yet. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Comprehensive Product Management Features, But Room for Improvement"
3.5/5
What do you like best about Aha!?

It provides a central ecosystem to help product teams stay focused on the mountain of details orbiting a product. It's breadth of features is huge. Chances are if it benefits a product teams, Aha has a feature for it. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

I think the phrase "jack of all trades and master of none" fits with Aha. Most of the components of Aha are "good enough". The project management features aren't as good as Asana, or the whiteboarding features aren't as good as Miro. Review collected by and hosted on G2.com.