Generative AI/ML powered AgreeYa Chatbot enables organizations to respond to employee queries in real-time and automate helpdesk process for better outcomes. It is an easy to use, conversational assistant that acts as an intelligent virtual agent enabling organizations to extend instant and round the clock support services for its users while freeing up IT helpdesk staff, to focus on complex requests and other high-value interactions. With the integration of AgreeYa Chatbot with ChatGPT, users can now get quick and accurate answers to their queries.