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Agorapulse Reviews & Product Details

Lauren D.
LD
Head Of Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Agorapulse?

Customer service, very quick to reply and resolve issues or requests Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

we've had a couple instances of posts failing or posting twice, but very minimal Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

being able to schedule with issue, providing detailed and branded reports allows us to upgrade our offering to our clients and make strategic decisions Review collected by and hosted on G2.com.

Agorapulse Overview

What is Agorapulse?

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagram, Pinterest, LinkedIn, TikTok, and YouTube. Here are six features that customers love most about Agorapulse: 1. Unified social inbox: Easily manage all your social media messages, comments, and reviews in one place. 2. Intuitive publishing: Plan, collaborate, and schedule content seamlessly across all your social channels. 3. Insightful analytics: Receive beautiful, actionable reports in PDF and CSV formats that show what's working — and what isn’t. 4. Social listening: Discover trends and insights about your brand — and your competitors. 5. Award-winning support: Benefit from fast, friendly assistance with industry-leading response times. 6. Exclusive Social Media ROI tool: Prove the value of your social media strategy by tracking top-performing platforms, content, and even team members. Agorapulse also offers free tools for social media managers, including Facebook Ads Report and Social Trends.

Agorapulse Details
Languages Supported
German, English, French, Spanish
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Product Description

Agorapulse is a Social Media Marketing and CRM suite that helps agencies, business owners and marketers to manage their Facebook page, Twitter and Instagram accounts.

How do you position yourself against your competitors?

Agorapulse offers a user friendly interface that makes managing Social Media accounts a breeze.

All social media messages (comments, mentions, private messages, etc.) are synchronized 24/7. You'll get notified when new messages await your response.

Our flexible queue and scheduling post features will meet nearly any content publishing need you have, including Queue Categories and scheduling posts at regular intervals.

Our functionality, support team, and pricing models make our tool an excellent value for growing teams and agencies looking for a better social media management solution.


Seller Details
Year Founded
2010
HQ Location
Paris
Twitter
@AgoraPulse
13,541 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
Description

Organize your end-to-end, complex social media footprint - platforms, profiles, and campaigns - into a single management solution that makes it easy to post, monitor, and engage your audience so you can focus on turning everyday interactions into meaningful connections.

Our name, Agorapulse, recognizes that connection is at the center of the human experience. In ancient Greece, those connections took place in public spaces, or agora, and our name celebrates the importance these gathering places play in our lives.

Today, social media platforms serve as a modern-day village square, where people from all over the world go to shop, find love, create art, and meet others that share their passions.

These millions of interactions each day form the beating heart of our modern lives, the pulse that binds us all together. To make the most of these moments, social media professionals rely on Agorapulse, to stay organized, save time, and manage the everyday interactions that make up our most meaningful connections.
Agorapulse offers a social media management platform where you can:
- Schedule and publish content from your desktop
- Manage multiple accounts from one single platform
- Generate advanced reporting for Instagram
- Analyze and measure branded hashtags
- Track and reply to all your ad comments
- Reply to every conversation from your social inbox


Sebastien G.
SG
Overview Provided by:
Head of Product

Recent Agorapulse Reviews

Ashley E.
AE
Ashley E.Mid-Market (51-1000 emp.)
4.5 out of 5
"Years long working relationship"
As an agency with multiple clients, each with their own social profiles, we appreciate the inbox layout and how we can easily monitor the status of...
Johan D.
JD
Johan D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great experience"
The ability to plan posts on the long run for my clients.
CH
Christine H.Small-Business (50 or fewer emp.)
5.0 out of 5
"The easiest and most comprehensive out there"
The scheduling feature is easy to view for all of the platforms and companies I represent. It has NEVER failed on me. The team is helpful when I've...
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Agorapulse Media

Agorapulse Demo - ROI
Find trends in your social media performance and get actionable insights on how to improve results.
Agorapulse Demo - Publishing
Publish to several social networks at once, tweak the post for each network, and preview it in real time. Collaborate through approval workflows and share content calendar with internal and external stakeholders through shared calendar feature. Then schedule or queue it -- or publish it right away.
Agorapulse Demo - Inbox
Equip yourself with everything needed to easily manage all your organic and paid post comments, mentions, private messages, and reviews from one place.
Agorapulse Demo - Listening
Create actionable searches to find out what everyone’s saying about you—and your competitors. Monitor social networks and capture conversations across thousands of news websites and millions of blogs.
Agorapulse Demo - Reporting
Discover the organic reach, paid reach (Facebook only), total reach, clicks, and number of engaged users for your content.
Agorapulse Demo - Shared Calendars
Shared Calendar users can accept, reject, or give feedback on individual posts. You and your clients can also view the entirety of your scheduled, published, to-approve, and rejected content.
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Video Reviews

935 out of 936 Total Reviews for Agorapulse

4.5 out of 5
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935 out of 936 Total Reviews for Agorapulse
4.5 out of 5
935 out of 936 Total Reviews for Agorapulse
4.5 out of 5

Agorapulse Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AgorapulseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ashley E.
AE
Digital Marketing Assistant Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agorapulse?

As an agency with multiple clients, each with their own social profiles, we appreciate the inbox layout and how we can easily monitor the status of notifications. Our working relationship with Agorapulse spans years because of the ease of being able to handle multiple client accounts. They are also open to receiving feedback which is helpful given the dynamic nature of the social media industry. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

New features have been known to be locked behind a price wall, which can inhibit the opportunity to thoroughly explore and determine the usefulness. While timed free trials are provided upon launch, it isn't always feasible to join at that time. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

The mass management of multiple client accounts and profiles - drafting and publishing content, but also handling inbound notifications such as comments or direct messages. Plus, reporting statistics. Review collected by and hosted on G2.com.

Jenna R.
JR
Digital Content Producer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agorapulse?

The everyday process of creating the post to getting it approved for publishing it is so much smoother. Reports are broader making our team weekly reports more concise. We rely heavily on this data to produce goals and show value. Creating reoccurring posts from the hard work I have already accomplished is amazing because it's more bang for my buck! Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

I am looking into utilizing advocacy, and pushing campaigns to our employees but the issue is external team compliance. The only other con is that numerous external users from different companies have to be placed on the same shared calendar because there is not enough offered under our package. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

Using the Pulse links on Instagram to have a CTA on the platform, using hashtag lists to preserve commonly used hashtags, links, and phrases. Agora makes the overall process of crating, drafting, and approving social posts a few clicks saving us time with it being so easy to use. Using Alt text on images to improve SEO and optimization. Duplicating and saving drafts of posts to be organized in the library and set to reoccur so that we do not lose posts and have to surf our social media profiles for old graphics and verbiage. Review collected by and hosted on G2.com.

Alliyah T.
AT
Chargée des Réseaux Sociaux & Marketing Digital
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agorapulse?

• Content planning: "Publish on different social media accounts at the same time and use reports to analyze my accounts."

• Inbox management: "I look at new messages then I schedule my posts. I create reports every month using the reports tab."

• Reporting: "Create monthly reports and learn more from these reports." Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

If I plan the same post for multiple channels, I cannot customize each post for each channel (for example, I can include links on Facebook but not on Instagram, so I am forced to slightly modify the caption on Instagram). Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

loss of time connecting and disconnecting with each account Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agorapulse?

Das beste an Agorapulse ist, dass es einfach intuitiv zu bedienen ist, ich alle meine Beiträge in den sozialen Medien im voraus planen kann (mit KI Funktionen), ich andere Programme anbinden kann (z.B. Canva) und ich mir die Arbeit im Vergleich zu früher deutlich erleichtern kann. Der Kundensupport ist sehr gut. Vieles wird durch den Chatbot erledigt, aber wenn dieser nicht weiter weiß erreicht man sofort reale Personen. Man kann mit dem Programm sofort starten, da alles ganz einfach zu bedienen ist. Ich nutze es fast täglich. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Ich habe keine Schwachstelle im Programm bisher gefunden. Im Gegensatz dazu gab es den Wettbewerbern immer wieder Dinge die nicht immer funktioniert haben. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

Tatsächlich ist es so dass, Agorapulse zum Posten von Beiträgen in den sozialen Medien für mich am besten abschneidet. Zum Beispiel die Inbox, d.h. ein Kanal für alle sozialen Medien. Hier kann ich gleich alle Kommentare für alle meine Kanäle (LinkedIn, Instagram, Facebook, X,..) sehen und beantworten. Weiterhin nutze ich die Planung meiner Beiträge. Ich kann im Voraus alle Beiträge der nächsten Wochen oder Monate planen und sie werden dann genau an dem Tag und der Uhrzeit automatisch veröffentlicht. Für mittlere und größere Unternehmen gibt es dann noch die Team-Funktion, d.h. man kann Beiträge planen und ein anderer gibt diese frei bzw. korrigiert. Es gibt noch viele weitere Möglichkeiten im Programm. Das Programm ist von der Bedienoberfläche selbsterklärend. Ich nutze auch die direkte Anbindung an Canva, um also in Canva Bilder zu erzeugen bzw. zu bearbeiten und diese in meine Beiträge einzuspielen. Review collected by and hosted on G2.com.

CH
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agorapulse?

The scheduling feature is easy to view for all of the platforms and companies I represent. It has NEVER failed on me. The team is helpful when I've had questions that have never related to product failure, but use of a feature. Setup took no time, which was integral because I am a daily user for my business. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

My only negative is that I wish adding profiles beyond 10 was not priced as high as it is. Adding a couple at that price is not terrible, but when you need to add 8 or 9, it can get costly. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

An all in one place platform to schedule for multiple businesses. Review collected by and hosted on G2.com.

JK
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agorapulse?

I've really enjoyed the functionality of AgoraPulse. We're able to create a group of posts on the same topic, but it allows us to change the photo, caption, and links to match each channels audience. I also love being able to create custom reports! We have specific needs for reporting, and I had to have the agency version in previous tools. Thankfully, we can do this all on our own! Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

I do wish some metrics were available, including Facebook story metrics. If it's published directly from Instagram to Facebook, these don't show up in Agorapulse. I also have found some of Instagram's story metrics, specifically the tap back, exit, and swipes, are inaccurate. If these matter to you, it becomes a manual process. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

Agorapulse is helping us make social media more collaborative and visible to us. The reporting features give us a wide range of information, ensuring we meet our goals each quarter and year. Review collected by and hosted on G2.com.

ID
CEO Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agorapulse?

We've used many different social media management tools and we decided to switch from Sprout to Agorapulse a couple of years ago. One reason was price, but we also prefer both the inbox and scheduler in Agorapulse over Sprout. The inbox allows us to see what the comments look like on the native platform without clicking through to the native platform, saving us time and giving us valuable context as to the conversation taking place in the comments. We find scheduling much faster, efficient and intuitive with Agorapulse. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

We'd LOVE to be able to export comments by label from the inbox. This is a feature that Sprout has and we wish Agorapulse had too. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

We primarily use the scheduler, the inbox and reporting features. We manage social media accounts for many clients and Agorapulse makes it easy to manage everything in one place. Review collected by and hosted on G2.com.

Megan D.
MD
Customer Support Agent
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agorapulse?

The most helpful aspect of using Agorapulse is having all the tools needed in one place, from integration to posting content and engaging the audience. Very easy to use! It's also a plus to have the support team available if anything goes wrong—they have amazing customer support! Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Nothing! I enjoy using it daily and seeing what new features and updates will be rolled out next. I wish there were a way to suggest/provide feedback on the updates. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

From solving problems to answering questions, Agorapulse gives our customers a voice that we can then engage and interact with. Review collected by and hosted on G2.com.

Enoch T.
ET
Director of Revenue Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agorapulse?

The ability to create custom content calendars per brand/org and throw on multiple social profiles from a mix of different platforms is huge. Not paying by social profile and instead by the calendar as an agency makes so much more sense for us. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

I wish it had more robust integrations with major social platforms like some of their competitors Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

Creating a single unified experience where we can best service our social clients, where they can easily preview and approve our content with an easy setup to tie it all together.

Social moderation all in a single place is super valuable for us as well without the need to log into hundreds of accounts. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agorapulse?

I love that I can scheudle across several social pages. I also like the analtics providedd which helps me be more strategic in my choices of content. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Sometimes the Inbox feature doesn't reflect the comments and re sponses. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

Allowing me to scheudle in advance, AP allows me to save time by scheudling for several pages at one time. AP also let's me to duplicate a group of posts that i might chose to share again at a later date. It gives me enough analytics to get a sense of what kind of content audiences are most responsive to and engage with as well as details about the demographic. Review collected by and hosted on G2.com.