Probably the best part about Agora is its customer success and onboarding team. I worked closely with Daniel Levy who is incredible knowledgeable and extremely responsive. The software is very sophisticated - without Daniel's support, I will not have been able to manage it for my needs as well as I do now. It can literally cover every single use case I can thin of. Review collected by and hosted on G2.com.

In the case of Agora, its biggest strengths are also its weakness. There are simple too many features. If you are not well versed in the software, it will be hard to figure out best practices how to use for your use case. Agora can benefit from narrowing down use cases or creating better templates for people to use, vs. making everything customizable. Review collected by and hosted on G2.com.

We initially started using Agora for reporting and communication, but it offers so much more. I’ve never experienced such a professional and seamless onboarding process. After onboarding, whenever I had a question, I simply email the support team — they are incredibly responsive and even sends personalised videos to walk me through the answers. The platform works smoothly and is very user-friendly. Review collected by and hosted on G2.com.

There’s nothing I dislike, though I do have a few suggestions that could make it even more tailored to our company’s needs. Review collected by and hosted on G2.com.

I like Hadar and Dafna they were incredible to work with. I really like the client-side interface. I think it's very convenient for viewing and understanding all the investment data, documents, updates, and communications with the our team. Review collected by and hosted on G2.com.

From the team's perspective working with the interface, it's cumbersome to use and not very intuitive.

The way we receive client requests is inconvenient, as they come in a single batch that isn’t intelligently distributed among the service providers, also follow up status does not have enough options.

When viewing the requests on the client’s page, the layout is also not organized enough, and although there is a tracking system, it’s very cumbersome as well. Review collected by and hosted on G2.com.

Agora's customer support is outstanding - quick, responsive, and incredibly helpful, which is essential in a fast-paced work environment. The platform itself offers a wide range of features that streamline tasks for both administrators and investors. Review collected by and hosted on G2.com.

There’s nothing I dislike about the platform. I’ve shared a few suggestions for very specific use cases, but overall, Agora stands out as one of the best solutions available in the market. Review collected by and hosted on G2.com.

Throughout the onboarding process, the team has been supportive and accessible. They have already implemented several aspects we have requested and we look forward to transitioning onto the platform fully soon. Review collected by and hosted on G2.com.

We are awaiting the implementation of processing checks in the Agora system. This is coming online in Q4 and a key component for us. Review collected by and hosted on G2.com.

The most impactful aspect of working with Agora is the credibility it provides to us in the eyes of our investors. When someone has a large amount of capital allocated in our projects, the performance of those investments is something that needs to be communicated to them accurately and frequently. A small shop can get by with emails and personally built reports, but when you're trying to scale you need a powerful solution.

When investors first login to our Agora Portal, their impression is that of a firm that is much larger (and sophisticated) than we actually are. That's a testament to the breadth of features and reporting that are available on the platform. Review collected by and hosted on G2.com.

Initially there were growing pains as they layered on new features, but in the past 24 months those have been almost entirely smoothed over. Review collected by and hosted on G2.com.

We’ve had a fantastic experience with Agora. The onboarding team was absolutely amazing—supportive, knowledgeable, and there for us every step of the way. They truly set the bar incredibly high.

As we transitioned to the Customer Success team, we knew they had big shoes to fill—and they absolutely delivered. The handoff was seamless, and the ongoing support and response time have been exceptional.

We’re very pleased with the entire experience and look forward to continuing our partnership with Agora. Review collected by and hosted on G2.com.

Honestly, there isn’t much to “dislike” — if anything, our biggest challenge was simply adjusting to a new system after using our prior platform for so long. That said, the Agora team made the transition incredibly smooth, and their responsiveness helped us quickly get comfortable. Any questions or issues we've had were addressed promptly, which speaks volumes about their customer support. Review collected by and hosted on G2.com.

I appreciate Agora Real Estate’s seamless and smooth setup process, which saved us time and effort with their helpful installation team. The platform centralizes our investor database, making communication and data management effective. I find the professional CRM system and integrated investor reporting extremely beneficial for streamlining our capital-raising efforts. Also, their customer support is outstanding, adding immense value to our operations. Using Agora, we eliminated other services like Salesforce, consolidating all features we need into one platform at a cost-effective rate. Their understanding and experience in the real estate industry mean their service continually meets and exceeds our expectations. We have received a very strong positive response from our existing investors pool related to the quanity of data and the professional presentation of the investor portal. Review collected by and hosted on G2.com.

Discovering all the features that are not obvious to a user. Most questions I ask, our account representive is able to demonstrate a solution that are not always obvious progression of steps unless you are deeply ingrained in the application. The training utilizes Loop to create one on one training video with an Agora professional which is extremely efficent. Review collected by and hosted on G2.com.

Agora help streamline our updates to our investors and has enabled us to scale quickly. We use it almost every day and when we first started it was very easy to get onboarded. The best part of Agora is the customer service experience, Haim is our rep and he goes above and beyond. He will literally pick up our phone whenever we need him and he has taught us a lot about the platform. This was by far the easiest platform to integrate into our company. Review collected by and hosted on G2.com.

Nothing to complain about, the software is great. Review collected by and hosted on G2.com.

Agora has been instrumental in supporting the growth of our platform and fundraising capabilities. Haim and his team have been exceptional partners—making the transition to the platform seamless and intuitive. Implementation has been straightforward, and we now rely on Agora regularly to streamline and enhance our investor relations efforts Review collected by and hosted on G2.com.

I don't really see any reason to dislike Agora. I have found it extremely easy to navigate. Review collected by and hosted on G2.com.