---
title: Agilysys Visual One Reviews
meta_title: 'Agilysys Visual One Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how Agilysys Visual One works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 11
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# Agilysys Visual One Reviews
**Vendor:** Agilysys  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 11
## About Agilysys Visual One
An enterprise-ready, all-in-one solution for full-service resorts, boutiques and hotels. This fully-integrated property management solutions suite meets the highest standards of the world&#39;s most prestigious resorts.




## Agilysys Visual One Reviews
  ### 1. Negatively affects my capacity to assess trends

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frederic C. | Project Strategy Director, Food & Beverages, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Agilysys Visual One?**

With Visual One facility I can find out the guest details and their choice and past selection at one go. This helps me in organizing my work and establishing friendly interaction with the guest to ensure that they are satisfied.

**What do you dislike about Agilysys Visual One?**

With Visual One, there is a host of reports to select and though there is an option to customize, it is complicated when wanting to retrieve particular information. This is quite clumsy, and the filtering options are extremely slow, and does not provide the reports I require instantly.

**What problems is Agilysys Visual One solving and how is that benefiting you?**

It has also integrated guest management for your convenience with the help of Visual One. Right from making a reservation to checking out, everything is quite seamless. This enables me to spend ample time with the guests and ensure I deliver more than expected.

  ### 2. Used product for 4 years as a manager of a casino hotel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel M. | Director of Sales, Enterprise (> 1000 emp.)

**Reviewed Date:** December 28, 2023

**What do you like best about Agilysys Visual One?**

It allowed building out profiles very easy, it allowed us to add player reward profiles to hotel rooms, And there staff was willing to be on stand by if we needed development. Night audit was very easy through this software.

**What do you dislike about Agilysys Visual One?**

In the beginning, the player reward numbers were not syncing up with the hotel and free room offers weren't being deducted from the players account.

**What problems is Agilysys Visual One solving and how is that benefiting you?**

We bought out the Marriot and everyone was worried about a new hotel software. After a few months, we.xoukdnt imagine ever going back. V1 was very easy to use and a huge keep into the future.

  ### 3. Great PMS Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Samuel G. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Agilysys Visual One?**

This is one of the best alternative for properties seeking an alternative to Opera.

**What do you dislike about Agilysys Visual One?**

The support can be a bit lacking and not many already established integrations with 3rd party applications.

**What problems is Agilysys Visual One solving and how is that benefiting you?**

Managing reservations direct and in-direct booking via channel manager

  ### 4. Agilysys Visual One is easy to understand and useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2021

**What do you like best about Agilysys Visual One?**

Agilysys Visual One is user-friendly that's why it is easy to understand and learn

**What do you dislike about Agilysys Visual One?**

Nothing much is least helpful about Agilysis Visual One

**Recommendations to others considering Agilysys Visual One:**

For hotels, it is better to use Agilysys Visual One because it is reliable

**What problems is Agilysys Visual One solving and how is that benefiting you?**

Agilysys Visual One is very helpful and useful to store hotel guest's information

  ### 5. Using Visual One in 900+ room resort in the Front Office.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2019

**What do you like best about Agilysys Visual One?**

Visual One is very user friendly. The Manager's Adjust function is very helpful.

**What do you dislike about Agilysys Visual One?**

The least helpful thing about Visual One is the pop-up message that pops up on every  new reservation that says "Check guest in now". We always select no, since other steps must be taken first.

**Recommendations to others considering Agilysys Visual One:**

My advice is to set up a training class for system knowledge.

**What problems is Agilysys Visual One solving and how is that benefiting you?**

Visual One has been proven extremely useful for our large departure days. The "Arrived/Not Checked In" function saves us weekly.

  ### 6. Easy to use and very helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2019

**What do you like best about Agilysys Visual One?**

Very organised software and I learned it

**What do you dislike about Agilysys Visual One?**

I mostly like it, what I remember was ok

**What problems is Agilysys Visual One solving and how is that benefiting you?**

We were using it for showing us room numbers what must be cleaned ASAP in order guests to be satisfy with check in time


## Agilysys Visual One Discussions
  - [What is Agilysys Visual One used for?](https://www.g2.com/discussions/what-is-agilysys-visual-one-used-for)

- [View Agilysys Visual One pricing details and edition comparison](https://www.g2.com/products/agilysys-visual-one/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A24%3A39+-0500&secure%5Bsession_id%5D=5dd77084-cde6-4054-9cf8-b2cadce56b41&secure%5Btoken%5D=dc4774fd07139c9d30588ef45d9373c90d5bf25df59c183c0871598550f02809&format=llm_user)

## Agilysys Visual One Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management
- Multi-Channel Distribution
- Discount Management
- Reservations Management
- Restriction Management
- Promotions Management
- Employee Management
- Channel Management
- Task Management
- Billing Rate Management
- Template Management
- Price/Margin Management
- Booking Management
- Contact Management
- Multi-Channel Management
- Availability Management
- User Management
- Calendar Management
- Invoice Management
- Inventory Management
- Front Desk Management
- Housekeeping Management
- Maintenance Management
- Website Management
- Guest Experience Management
- Email Management
- Communications Management
- Reviews Management
- Tax Management
- Document Management
- Work Order Management
- Spa/Activity Management
- Financial Management
- Rate Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging
- Multi-Channel Marketing
- SMS Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling
- Maintenance Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration
- Website Integration
- Channel Analytics

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Multi-Language
- Marketing Automation

**Additional Functionality**
- Billing & Invoicing
- Reporting & Statistics
- Multi-Location
- Event Calendar
- Mobile Access
- Customizable Reports
- Customizable Fields
- Accounting
- Online Booking
- Customizable Branding
- Room Booking
- Email Templates
- Electronic Payments
- Data Import/Export
- Search/Filter
- Real-Time Data
- Dynamic Pricing
- Multi-Channel Sync
- AI Copilot
- API
- Alerts/Notifications
- Kill Switch
- Drag & Drop
- Customizable Templates
- Credit Card Processing
- Activity Dashboard
- Generative AI
- Payment Processing
- Multi-Currency
- Point of Sale (POS)
- Customer Database
- CRM
- Customer History
- Availability Indicator
- Ratings/Reviews
- Data Synchronization
- Built-in Accounting
- Guest Check-in/Check-out
- Single Property

## Top Agilysys Visual One Alternatives
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)

