JH
Josiah H.
IT Business Analyst
Enterprise (> 1000 emp.)
"Excellent CLM software"
5/5
What do you like best about Agiloft Contract Management Suite?

I really like the no-code functionality of the software. IT makes creating and managing customization easy and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Agiloft Contract Management Suite?

Though the no-code functionality is easy to use, gaining a baseline for knowledge on how the software is used can take some getting to used to as an Administrator. Overall, it was still relatively easy to pick up. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Well-configured CLM System adaptable to business needs."
5/5
What do you like best about Agiloft Contract Management Suite?

Mutlifaceted--Agiloft is customizable to address our specific business needs across multiple departments. Review collected by and hosted on G2.com.

What do you dislike about Agiloft Contract Management Suite?

With the ability to configure as needed, less sophisiticated implementers could use more specific direction on how to configure the system. Review collected by and hosted on G2.com.

Chaitanya N.
CN
Chaitanya N.
Energy Engineer III
Small-Business (50 or fewer emp.)
"Good"
4.5/5
What do you like best about Agiloft Contract Management Suite?

So I've been using Agiloft for a bit now, and I gotta say it's been pretty solid overall. What I really like is how you can customize basically everything. We’ve managed to set it up to fit exactly what our team needs, which is great. The automation features really help too—things like contract reminders and automatic approvals have saved us so much time, we don’t need to chase after people or dates anymore. Review collected by and hosted on G2.com.

What do you dislike about Agiloft Contract Management Suite?

it’s kinda complicated at first. There’s a ton of options and figuring out how to set it up exactly how you want can be a bit of a headache, especially if you're new to it. Plus, the interface is not the prettiest. It works fine but feels kinda outdated, if you know what I mean. But all in all, once you get past the setup, it really does the job. I’d recommend it for teams who need something powerful for contract management and are okay with a bit of a learning curve at the start. Review collected by and hosted on G2.com.

Verified User in Government Administration
EG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Agiloft is a game changer."
5/5
What do you like best about Agiloft Contract Management Suite?

The most helpful aspect of the Agiloft CMS is the ability to generate and organize the hundreds of contracts we create annually. When combined with approval workflows, timed email notifications and e-signatures, it has significantly imrpoved our ability to manage our portfolio. Review collected by and hosted on G2.com.

What do you dislike about Agiloft Contract Management Suite?

The only downside is that due to our unique procurement and legal regulations, we needed customization which could not be done by our staff. However, we have a great solutions architect and we've met all of our deployment goals. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Level 2 Admin/App Support for Users"
5/5
What do you like best about Agiloft Contract Management Suite?

Although I'm new to this program and our implementation of it, the migration to Agiloft was streamlined and smooth as we received support in the process. Having Agiloft University as a basis for education was valuable in both discovering the program's abilities and how to support users as a Level 2 Admin. When receiving a request from a user to make changes or updates, researching on what actions to take to resolve the ticket was simple and easy, so far. Just a simple websearch will pull up lots of results from Agiloft, and the most relevant is usually the first one, if not the first few. Even though this program is used daily, we have not had many help tickets opened since we integrated it, which is a very good thing. Review collected by and hosted on G2.com.

What do you dislike about Agiloft Contract Management Suite?

There are none so far. As of this review, it's only been our 6th month using it. Review collected by and hosted on G2.com.

LB
Lisa B.
Enterprise (> 1000 emp.)
"Agiloft helps streamline and drive efficiency in our contracts process!"
4.5/5
What do you like best about Agiloft Contract Management Suite?

I love that it is a "one stop shop" for all things contracts. It captures our process, and has lots of capabilities we could still add on. We can generate templates, we can save key clauses, we can compare past versions, and we can store everything in one place, which makes negotiations much easier to track. Especially when something sits for a month between touches, I can easily see what I did last. It allows me to take notes and capture them, so that when I need to compile notes for approval, it is already there. It has capabilities with AI and software integration that we could also tap into. The implementation process was smooth, but there was a lot to consider. Review collected by and hosted on G2.com.

What do you dislike about Agiloft Contract Management Suite?

Some of our users say that it is not user friendly or intuitive. I am so close with it, it's hard to be a good judge of this. Generally, we get great feedback from our users. We have many users who log in less frequently, so it is harder for them to get the hang of it when they do. Review collected by and hosted on G2.com.

Arlene E. G.
AG
Arlene E. G.
Director, Legal Operations
Enterprise (> 1000 emp.)
"Highly configurable contract lifecycle tool with a clean interface"
4.5/5
What do you like best about Agiloft Contract Management Suite?

Agiloft was chosen upon leading a competitive demo process against five other tools.

Our implementation team was superb - they offered relevant insights about our potential ways of working, and really understood our use cases well. We came prepared after workshopping our needs with internal stakeholders and aligning on core processes prior to system selection.

Our users appreciate the clean interface and how configurable it is, so we can capture the right data at the right time. The internal customers like the ease of using the intake form, which we configured with conditional logic, so they only answer relevant questions for the type of contract they are requesting. The contract writers appreciate the plug ins for Outlook and Word, and the smooth integration with DocuSign (for many of them, this is their first CLM experience). Our technical team successfully integrated Agiloft with our existing systems for purchase requisitions, vendors, personnel, compliance, and reporting, so our data aligns with other enterprise systems.

We are receiving consistently positive feedback from our users, and are planning configuration enhancements to fine tune our experience. Review collected by and hosted on G2.com.

What do you dislike about Agiloft Contract Management Suite?

Reporting is highly configurable, but also fussy to configure, requiring an advanced user to set up. The results are also a bit plain. We are leveraging the Tableau integration to present that data in more appealing ways. Review collected by and hosted on G2.com.

ML
Michael L.
Enterprise (> 1000 emp.)
"A powerful end to end CLM tool that will transform your contract management processes"
5/5
What do you like best about Agiloft Contract Management Suite?

Agiloft is highly configurable and offers the full spectrum of contract management functionality. It can be adapted to the specific use cases and needs of the organisation. The concurrent user license model enables the tool to be used widely without having to justify the cost of individual licenses for specific users.

Robust access permissions enable tight control over access to data. The user interface can be configured so that it only displays information relevant to the user role. Custom workflows can be designed as really simple, or highly complex and automated with conditionality on field values. Validation steps can be built to ensure a high level of data integrity and process compliance. Fields can be made conditional (for example based on contract type), mandatory, optionally with pre-filled default values, and can created in numerous styles including multi-choice lists, radio buttons, free text.

Advanced search functionality is highly powerful, and can be used to create sophisticated drillable dashboards and reports. The global search and quick search functionality enable users to find relevant records quickly, including via both keywords (documents are OCR'd) and meta data fields.

Contract templates can be integrated and auto-populated based on user input, enabling fast and simple creation of approved agreements without the need for legal team involvement. Email integration captures outbound and inbound emails relating to a contract record. Version control and on the fly redlining makes it easier to track changes during contract negotiation. Review collected by and hosted on G2.com.

What do you dislike about Agiloft Contract Management Suite?

Getting to grips with how to configure the system requires an investment of time, but it worthwhile in helping to understand Agiloft's capabilities and how best to design it. The online Agiloft University certification programme helps local IT teams become self-sufficient in configuration after initial implementation; whilst very comprehensive, this is extremely time consuming and we found that learning through design sessions with the implementation team was more effective.

The user-interface can appear complex initally, and requires careful design to ensure that it is a simple and intiutive as possible.

Import of disorganised collections of legacy contracts is best achieved by cleansing prior to migration; for example Agiloft does not include technology to identify duplicate agreements. The AI Platform can be trained to help capture meta data but as with all AI tools, some manual review will always be required. Review collected by and hosted on G2.com.

Heather D.
HD
Heather D.
Commercial Counsel
Mid-Market (51-1000 emp.)
"A game changer! Agiloft has completely changed the way I do my job for the better"
5/5
What do you like best about Agiloft Contract Management Suite?

Agiloft has helped me to organize my to-do list. Before I used to need to constantly sort through emails to see what had been done and what needed to be done. Now, I log into Agiloft and can immediately see the status of every contract I've touched. I can see the notes and the various versions, the emails and the tasks. It's all there in one place. And, if I'm on vacation or not available to continue a contract review, one of my other associates can pick up right where I left off and continue to serve our clients.

Additionally, as we enter our 3rd year of using Agiloft we're building and using a historical record of our engagements, including negotiations and approvals. Review collected by and hosted on G2.com.

What do you dislike about Agiloft Contract Management Suite?

There have been no downsides. It's been a little hard to convince our internal clients that it can help them like it helps me but some of them are getting the idea.

Some users have complained that it's not immediately intuitive, but most users have learned fairly quickly how to use it. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Contract Management System"
5/5
What do you like best about Agiloft Contract Management Suite?

Agiloft Contract Management Suite has afforded us the opportunity to manage a vast amount of contracts and modifications in one place where once we were using paper contracts while obtaining original signatures on everything. Time has been taken back by using CMS to allow for greater investment of the teams' time with performance management of these activities. There is so much capability and ease of use of this system and we are still tapping into the tip of the iceburg and exploring further items on our priority lists, as a valuable resource for our team as well as other partnering agencies involved in our collective work. We use CMS daily and the ease of integration with other facets -systems in use for the Department's needs are exemplary. Our Customer Service Support Team is AMAZING and incredibly responsive and accomodating to our "wish lists" and trouble shooting requests. Review collected by and hosted on G2.com.

What do you dislike about Agiloft Contract Management Suite?

I would like to explore building out additional reporting capability which I am certain is there, but we will delve into further sometime in 2024. Review collected by and hosted on G2.com.