Agility is quick and easy to use, and needs minimal training for optimal use. The customer support has been incredibly helpful and quick, solving any issues within minutes and hours, which is a far cry from our previous monitoring company. We've been able to streamline reports and monitoring and even use analytics from Agility to show why we needed to increase our staffing to continue the trajectory of specific campaigns. Review collected by and hosted on G2.com.

The only thing I could possibly list is that occasionally stories are classified as negative sentiment when they are not at all negatively framing our institution. When we edit the mention and change the sentiment it still appears as negative in coverage sentiment chart. Review collected by and hosted on G2.com.

I love the user-friendliness of Agility PR Solutions, which makes it incredibly intuitive to set up media monitoring queries and email distributions. The system's ease of use allows me to fine-tune with boolean searches to ensure only relevant mentions appear, streamlining my monitoring process. I also appreciate the efficiency with which I can find media contacts by searching through various parameters such as topic, location, organization, and name. The support from our account representatives is exceptional. We benefit from quarterly check-ins to ensure everything runs smoothly, and they provide prompt responses, often the same day, to effectively resolve any issues that arise. Additionally, Agility PR Solutions offers competitive pricing, beating our previous provider by about 5%. Their inclusion of broadcast monitoring for TV and radio, along with a host of smaller features not offered by our previous provider, makes them a valuable asset to our communications strategy. Review collected by and hosted on G2.com.

The aesthetics of the website could be improved to feel more welcoming and compelling. It feels very cold and utilitarian, but that's a very minor complaint. Review collected by and hosted on G2.com.

I really appreciate how Agility PR Solutions simplifies media monitoring and empowers my outreach efforts. The platform significantly streamlines the process of finding media contacts, making it four times easier and faster compared to traditional methods. It provides detailed options and insights into what each contact specializes in, and their roles within the companies they work for, which is incredibly time-saving when implementing my strategies. Furthermore, Agility PR Solutions supports data-backed decisions, allowing me to make faster and smarter choices. I also value the fact that I was guided through the setup process by someone from the Agility team, which I found helpful and supportive. Review collected by and hosted on G2.com.

I find the interface of Agility PR Solutions could be more seamless and visually intuitive. As a new user transitioning from traditional media lists to a data-driven PR platform, I think there's room for improvement in making the user experience more comfortable. Specifically, I believe a customizable dashboard that allows users to pin their most-used features would enhance familiarity and usability. Additionally, the icons appear a bit outdated and boring, which does not help in creating an engaging experience. Review collected by and hosted on G2.com.

I have been using Agility PR Solutions for three years, and I really appreciate how it curates a solid list of reporters, which is invaluable for our team's editorial calendars and outreach. The platform has helped us leverage some great relationships with the media. I particularly like that the media list is meticulously curated and that the media team reaches out to contacts for permission before adding them to the platform, which demonstrates a respectful and considerate approach to media relationship management. Additionally, the customer service team is excellent, and I have found their support to be responsive and helpful. I also admire the regular updates and up-to-date innovations that keep the platform solid and relevant. Overall, Agility PR Solutions has proven to be a more adaptive platform compared to the competitor we previously used. Review collected by and hosted on G2.com.

That I don't have enough time to utilize the training and resources! Review collected by and hosted on G2.com.

I appreciate Agility PR Solutions for its simple and comprehensive database of journalists, which makes it easy to find the right contacts and mailing lists for distributing press releases. The tool allows me to efficiently put together and distribute releases, and I particularly value the capability to monitor delivery, opens, and clicks. This feature helps me track the effectiveness of my communications and ensures that I reach my target audience. Additionally, the initial setup of Agility PR Solutions was straightforward, making it an accessible tool right from the start. Review collected by and hosted on G2.com.

I find that the formatting of releases in Agility PR Solutions could be made more user-friendly. Review collected by and hosted on G2.com.

the strong media monitoring and reporting and the helpfulness of the team. Matt and the team are always very quick to help. Review collected by and hosted on G2.com.

Media database in smaller countriescfccc Review collected by and hosted on G2.com.

The platform is quite user friendly. While it isn't perfect, it easy enough to figure out how to manipulate the system to work for your needs. The search hits are thorough, detailed and accurate to search terms...which are so easy to add and remove, without having to follow the Boolean phrasing. Review collected by and hosted on G2.com.

The system runs updates regularly, which is good. However, I haven't found the updates to be of any particular improvement for my particular use. I do wish the Save button would stay visible at all times, but that's mostly just my preference, and not much of an actually issue! Review collected by and hosted on G2.com.

User support is the only thing I can reccomend. Review collected by and hosted on G2.com.

All of the search functionality is substandard compared to competitors as it requires the user to create their own data set with a built in cap on results rendered. The need to rely on this data set creates an inflexible tool that fails to meet operational requirements for any highly public organization. UI is also unintuitive and Boolean search functionality lacks the ability to effectively refine results. Review collected by and hosted on G2.com.

timely updates on our media mentions, helpful staff who repond quickly when you email with a question or concern -- shoutout to our account manager Sagar Deodhar who has been VERY helpful Review collected by and hosted on G2.com.

i wish that print was included and not an additional cost add-on Review collected by and hosted on G2.com.

I appreciate Agility PR Solutions for its excellent customer service, which is a significant standout. The tools within the platform are generally powerful, helping me manage media-related tasks effectively, although I occasionally find the user experience slightly challenging. I find the media database particularly valuable for easily finding journalists in foreign countries and discovering new contacts. Additionally, the wire distribution feature is incredibly straightforward and saves me a significant amount of time. Review collected by and hosted on G2.com.

Creating daily alerts is a bit tedious, and I've had trouble making it provide email alerts. Review collected by and hosted on G2.com.