---
title: Agility PR Solutions Reviews
meta_title: 'Agility PR Solutions Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 408 reviews by the users' company size, role or industry
  to find out how Agility PR Solutions works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 408
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Public Relations (PR)
  url: https://www.g2.com/categories/public-relations-pr
---


# Agility PR Solutions Reviews
**Vendor:** Agility PR Solutions  
**Category:** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 408
## About Agility PR Solutions
Agility PR Solutions: An Enterprise-Grade Platform for Media Relations, Monitoring, and Intelligence Agility PR Solutions is an all-in-one platform that brings together media relations, media monitoring, media intelligence, AI visibility tracking, social listening, and newswire distribution in a single system, rather than requiring separate tools for each function. Media Database: 1.1M+ verified contacts, maintained at 99.6% accuracy, with unlimited searches for building targeted media lists Media Monitoring: Indexes more than 2 billion news items annually across online, print, broadcast, radio, podcast, and AI search engines Media Intelligence Services: Executive-ready reports, curated briefings, and crisis management support for teams with high-volume monitoring needs Social Listening: Tracks unlimited topics and conversations across major social platforms, with comparative benchmarking AI Visibility Intelligence: Analyzes how brands are surfaced and described across ChatGPT, Perplexity, Gemini, and other AI answer engines Newswire: Flat-fee, unlimited-word press release distribution to 200+ online news sites, with pickup from outlets including AP and Reuters AI-native media intelligence is woven across these workflows, turning fast-moving data from traditional media, social channels, and AI answer engines into decision-ready insights. Account management and customer service are included with all plans. Agility serves global enterprise and fast-growing in-house communications teams, as well as agencies managing multiple client accounts, across industries including healthcare, education, technology, consumer goods, non-profit, financial services, and transportation.



## Agility PR Solutions Pros & Cons
**What users like:**

- Users value the **ease of use** of Agility PR, finding it straightforward to navigate and access media contacts. (36 reviews)
- Users commend the **excellent customer support** of Agility PR Solutions, highlighting their prompt and helpful responses. (26 reviews)
- Users find the **support from Agility PR staff** extremely helpful, enhancing their overall experience with the platform. (20 reviews)
- Users appreciate the **intuitive and comprehensive platform** of Agility PR Solutions, enhancing media relations and outreach efficiency. (18 reviews)
- Users value the **wide variety and accuracy** of Agility&#39;s database, significantly enhancing their media outreach efforts. (17 reviews)
- Users value the **comprehensive media monitoring** capabilities of Agility PR Solutions, efficiently tracking all coverage in one place. (15 reviews)
- Users value the **comprehensive coverage tracking** of Agility PR Solutions, which consolidates all media mentions in one place. (14 reviews)
- Client Service (13 reviews)
- Users value the **robust reporting features** of Agility PR Solutions, enhancing client communication and demonstrating PR effectiveness. (12 reviews)
- Search Functionality (12 reviews)

**What users dislike:**

- Users highlight **limited functionality** , citing outdated contacts and challenging reporting tools as significant drawbacks. (13 reviews)
- Users express concern over **data inaccuracy** , frequently encountering outdated information and unresponsive media contacts. (12 reviews)
- Users find Agility PR Solutions to be **not intuitive** , highlighting the overwhelming setup process and learning curve. (11 reviews)
- Users express frustration with Agility PR Solutions due to its **high cost** and ongoing issues with locating key publications. (10 reviews)
- Users note the **inaccuracy in sentiment classification** and outdated information in the media contact database as concerns. (7 reviews)
- Users experience **incomplete media coverage** , with many crucial mentions consistently missed and frustrations over sentiment misclassification. (7 reviews)
- Users find the **media monitoring tool lacking** as it struggles with search relevancy and long broadcast clips. (7 reviews)
- Outdated Design (6 reviews)
- Reporting Issues (6 reviews)
- Search Functionality (6 reviews)

## Agility PR Solutions Reviews
  ### 1. Excellent all round PR tool for inhouse use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cassie J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about Agility PR Solutions?**

The ease of searching and creating lists from a database, along with the ability to easily segment lists and send a PR piece direct from the site.

**What do you dislike about Agility PR Solutions?**

When working in a more niche industry the contacts can become out of date as a lot of freelancers are used to write articles, would be fantastic if these could be capture.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Quick and easy to use, it allows us access to contacts within a few moments and also send and distribute a press release.

  ### 2. I was disapointed concerning the details of the journalists.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Rémi F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2018

**What do you like best about Agility PR Solutions?**

I like the possibility to check the results of an emailing. 

**What do you dislike about Agility PR Solutions?**

The data base is really poor concerning the details of media and journalists

**Recommendations to others considering Agility PR Solutions:**

Agencies need a good data base to work with. 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We can send our emailing better than bfore

**Official Response from Cara Valle:**

> We're sorry to hear about your experience, Rémi. We're always happy to work through any issues you may be having to get you the details you need. If you're able to let us know specifically what you'd like to see, please reach out to your account manager to continue the conversation. 

Thanks very much!

  ### 3. Needs better targeting and database quality

**Rating:** 1.5/5.0 stars

**Reviewed by:** Celine G. | Marketing Communications Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2018

**What do you like best about Agility PR Solutions?**

Usability is good, easy to use even when not a regular user, very straightforward

**What do you dislike about Agility PR Solutions?**

Tags are not detailed enough, needs refining by topic
Also data quality not as promised

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Reaching out to press we don't know
Knowing press outlets in new fields

  ### 4. I've tried many: this is the worst out there

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2019

**What do you like best about Agility PR Solutions?**

It does the job
Month-to-month payment option
The biggest upside is the customer service. Almost to an annoying level... their team is constant communication and give you many ways to reach out.

**What do you dislike about Agility PR Solutions?**

It's much harder to maneuver than Muck Rack, Cision, and Meltwater. One of the most common uses of this software is to pull information and enter it into an excel sheet. This has proven SO DIFFICULT. Even highlighting to copy and paste is hard sometimes. This wasn't used by someone who makes media lists.

**Recommendations to others considering Agility PR Solutions:**

Honestly, just choose something else. Muck Rack is less than $100 more a month and it is a MILLION times better. 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

I am starting the PR division of the small business I'm part of. I had to get a program ASAP and the month-to-month payment option is what led me to land on Agility. In the past, I have worked as a PR professional for large agencies and have used all the major solutions - Cision, Meltwater, etc. This doesn't measure up at all. I will be cancelling after this first month then switching to Muck Rack (by far my favorite). 

**Official Response from Agility Marketing:**

> I'm sorry you're unhappy with your experience. It sounds like your primary issue is with exporting data. In order to comply with privacy regulations like GDPR, we have to restrict the export of our contact data (exporting lists, copy/pasting data) and that is why you have found that difficult. Instead we offer multiple options for outreach to journalists within the platform (this is included in the cost of your subscription). Plus when you use Agility to do your media outreach, you get a report outlining who opened or clicked on your emails or press release - which is helpful for follow up. Please reach out to our (sometimes overenthusiastic) support team if you'd like to learn more about the media outreach capabilities available to you.

  ### 5. Not a great platform for our needs

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2017

**What do you like best about Agility PR Solutions?**

email reports on coverage, large database for journalists

**What do you dislike about Agility PR Solutions?**

cannot find relevant journalists due to restrictive categories that are not relevant for my field, not all coverage is picked up, so I have to rely on Google to find all coverage

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Sending press releases, monitoring coverage (although not 100% accurate)

**Official Response from Cara Valle:**

> Hi there,

We would like to discuss this further with you so we can improve your experience. Please feel free to reach out to us at support@agilitypr.com to continue this discussion. 

Thanks,

The Agility PR Solutions Team

  ### 6. Easy to use media contacts database

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2017

**What do you like best about Agility PR Solutions?**

Easy to create specific media contact lists. User-friendly platform, quick and easy to export lists. 

**What do you dislike about Agility PR Solutions?**

Do not use the email template as Mailchimp is still better. 

**Recommendations to others considering Agility PR Solutions:**

Cost effective solution compared to others available on the market if all you need is access to a good media database. 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Sharing company news and product launches with specific and relevant media outlets. Reaching publications that are more targeted are becoming aware of our products and publishing our news. 

  ### 7. Watch out for 90-day auto-renew

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2018

**What do you like best about Agility PR Solutions?**

The targeting features were fine; most of the reporters I was looking for were there. 

**What do you dislike about Agility PR Solutions?**

Shady 90-day auto-renew - poor business practice.

**Recommendations to others considering Agility PR Solutions:**

This product is OK but read contract carefully.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Help me target influencers; found some good leads but UX is poor

  ### 8. Great Media Monitoring Platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob B. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about Agility PR Solutions?**

We love how easy it is to use!  We have been using Agility PR Solutions for a number of years and as they have been doing improvements, and adding more services, and it can only get better!  It's a service that we could not go without!

**What do you dislike about Agility PR Solutions?**

There is not really anything that we do not dislike about the service.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We have found that Agility PR Solutions has made it so we don't need to manually take any of our media coverage!  Agility PR Solutions  does it for us! 

**Official Response from Joy Knowles:**

> Thank you for the 5-star review, Rob! We are thrilled to know that you love the platform and that our frequent improvements and additional services have benefited your team. We wish you continued success with Agility and your PR efforts!

  ### 9. Good service, but not want I need

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2018

**What do you like best about Agility PR Solutions?**

I like that I can create specific lists of influencers. 

**What do you dislike about Agility PR Solutions?**

I feel that I don't really know how to use it and there really aren't many influences that I can use. I also don't like the idea of doing mass pitching through it. 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

The problem I am solving is finding journalist contact information easily, but it doesn't really work well for me. 

  ### 10. Great Asset

**Rating:** 4.5/5.0 stars

**Reviewed by:** Liz G. | President, Public Relations and Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2017

**What do you like best about Agility PR Solutions?**

Agility is comprehensive and updates changes rapidly.

**What do you dislike about Agility PR Solutions?**

Few formatting options for exports and it's a bit clunky to convert publication only lists to contact lists.

**Recommendations to others considering Agility PR Solutions:**

Do take advantage of training and customer support and don't hesitate to request an update.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility PR Solutions gives us rapid access to information on who is covering what topics, as well as which publications our clients should be targeting. We've realized greater productivity with our media relations activity and can get our clients in front of a broader, yet more appropriate, media audience.

**Official Response from Joy Knowles:**

> Thank you for the positive review, Liz! We are thrilled to hear how Agility has brought greater productivity to your media relations activities and is helping amplify your clients' stories! We wish you continued success with Agility and your PR efforts!

  ### 11. Not great for trying to target influencers or get social reach

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2017

**What do you like best about Agility PR Solutions?**

reporting/data was helpful to understand how many people received messages

**What do you dislike about Agility PR Solutions?**

ability to see social metrics in the tool after someone picked up content

**Recommendations to others considering Agility PR Solutions:**

Understand the audience and opportunity that come with the solution

**What problems is Agility PR Solutions solving and how is that benefiting you?**

reach on social content, but it wasn't actually beneficial

**Official Response from Cara Valle:**

> Hi there,

Thank you for your feedback about the solution. We appreciate you taking the time to write a review. 

We would like improve your experience and help you achieve your intended goals. Please feel free to reach out to us at support@agilitypr.com to continue this discussion. 

Thanks again,

The Agility PR Solutions Team

  ### 12. Communications Officer

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2018

**What do you like best about Agility PR Solutions?**

I like that you can archive profiles. The online search capabilities is a useful tool. It is also convenient that it keeps a records of tweets/news articles for 2 years. It is overall, a useful public environment analysis tool. 

**What do you dislike about Agility PR Solutions?**

Twitter searching capabilities are not specific enough and using manual search options can be tedious. Not being able to upload your own monitoring content easily for Twitter (must prepare in excel spreadsheet and send to Agility PR rep). Quote function is not the most reliable either. - for news articles. Manually adding the tone for articles is also tedious. Also, not being able to collect keyword date, unless previously submitted and approved, is quite inconvenient. It would be useful if it worked more like twitter in that way, being able to retrieve old tweets, hashtags (that were not previously submitted for record keeping) would improve the experience. 

**Recommendations to others considering Agility PR Solutions:**

Book an intro session for all employees using the software, it was very helpful. I would also recommend scheduling a tutorial on the many tools available for Media Monitoring, its very informative and will allow you to best utilize Agility to your need. The staff has always been very helpful with questions and when additional support is needed. 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Main function is for Media analysis. We use agility to archive news stories and to track social media trends (keyword based). it is useful for keeping track of public environment trends and stats. 

  ### 13. Agility Overall Review 

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2019

**What do you like best about Agility PR Solutions?**

Clipbook creation that creates a report showing details of internet scrape and social media 

**What do you dislike about Agility PR Solutions?**

UX/UI is really clunky, I find that there are a lot of missing publication and journalists contact information, I have issues with receiving reports to my email (followed up with support and never had the issue resolved), not a fan of cost for what it's worth 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Problems include locating all the journalists necessary in specific niche. Benefits have included getting sentiment analysis 

  ### 14. Tracker Extraordinaire

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mindy W. | Marketing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about Agility PR Solutions?**

It is easy to use and keeps all your important tracking in one place.

**What do you dislike about Agility PR Solutions?**

Logging in from my computer- I wish it was mobile-friendly with alerts on my phone? Maybe it is? That would be helpful to track media in real time. Also, I have been through multiple account people, so that's a bummer.

**Recommendations to others considering Agility PR Solutions:**

Set up a demo to review it and compare.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Earned media value is probably my most important asset.

**Official Response from Joy Knowles:**

> Thank you for taking the time to leave us a positive review! We're thrilled to know Agility is fulfilling your media monitoring needs. It sounds like receiving media alerts would be beneficial for you—we'd love to work with you and make sure that you're receiving the information you need when you need it. If you contact your account manager we can explore some solutions with you. We want to make sure you're having the best experience possible with our platform.

  ### 15. One of the best PR Tools I've used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Agility PR Solutions?**

The flexibility of the solution and the interface, as well as the high touch level of customer service and support.

**What do you dislike about Agility PR Solutions?**

Like any PR tool that serves every market, information will never be complete or always current, but Agility is extremely responsive in catching what is missed.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

It allows me to capture and track key media targets and research topics.  It also is great at tracking, sorting and filtering coverage, as well as analyzing trends.

**Official Response from Agility Marketing:**

> Thank you for taking the time leave us a positive review, Kevin! We are thrilled to know that Agility has helped you elevate your PR and communications efforts. We take pride in our customer service and always strive to provide the best possible experience to our customers. We wish you continued success with Agility. 

  ### 16. Review of Agility Plus by a very satisfied customer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Agility PR Solutions?**

The system is easy to use, and they regularly update both the outlets and journalists in their databases - a huge plus for us to know what's going on in media.

**What do you dislike about Agility PR Solutions?**

I have not experienced and shortfalls with their database - wish I had discovered it sooner!

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility PR allows me to identify those journalists who cover, or have an interest in the work we do at CIIS.

**Official Response from Agility Marketing:**

> Thank you for that fantastic review, Andrew! We're thrilled to know that you see great value in Agility's comprehensive media database. We always strive to ensure you're having the best experience possible with our platform. Thank you for your continued partnership with Agility! 

  ### 17. Agility for wellness PR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Molly G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about Agility PR Solutions?**

Agility has saved me time and money in finding and collating the contacts for wellbeing and wellness PR. The system is easy to use and the search functions allow you to niche down as much as you need to/would like.

**What do you dislike about Agility PR Solutions?**

As a smller organisation, the price is quite costly, but I do appreciate the quality of the contacts and the service available through the platform. I almsot wish there was a lighter option with a limited number of searches like some of the SEO tools out there.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

For me it was time. 
I was spending so long researching and cross-referencing for myself and for clients, so the time that Agility has saved me and continues to save me is incredible.

**Official Response from Mansha Dua:**

> Thank you for a great review, Molly! We are happy to know that Agility has been able to help you save time and that you see value in our product. We are glad to be able to support your PR efforts. Thank you for choosing Agility PR Solutions, and we look forward to continuing to serve you in the future.

  ### 18. Platform that Helps Affirm Value

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shanay W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about Agility PR Solutions?**

Since using Agility, I have been able to provide daily/monthly reports for clients and affirm the value of my PR efforts in a way I would have never been able to otherwise. The support team is excellent, and I've never encountered an issue that couldn't be quickly resolved. The ability to provide competitor reports to clients has also been indespensible.

**What do you dislike about Agility PR Solutions?**

There is a steep price to add print monitoring to an already high price tag. The platform's appearance feels a bit dated. With the ever-changing media landscape, there needs to be more robust social monitoring to include Tik Tok etc.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility helps monitor mentions in a way that wouldn't be possible manually. Tracking AVE, sentiment, top authors, regions, impressions and other metrics are so helpful when affirming the value of PR to new and existing clients.

**Official Response from Mansha Dua:**

> Thank you for sharing your positive experience with Agility, Shanay! We are thrilled to hear that our platform has been able to add value to your PR efforts. We also appreciate your feedback regarding print monitoring and the appearance of our platform. We understand the importance of keeping up with the ever-changing media landscape and social media trends, and we are continually working to improve our offerings in these areas. Thank you for choosing Agility PR Solutions as your trusted partner in PR

  ### 19. PR Made Incredible!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nina C. | Communications Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Agility PR Solutions?**

Agility PR has completely changed the way my organization does our work. With Agility's user-friendly system, consistent and helpful chat feature,  and ways to create meaningful contacts with journalists etc. Agility has been an absolutely incredible tool for us. We cannot wait to see the success it brings us in the future!

**What do you dislike about Agility PR Solutions?**

I have no negative reviews for Agility. It has worked better for me than some other systems I have used in the past. I would definitely recommend Agility to anyone looking to grow.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility is allowing us to quickly and effectively get out press releases, create relationships and keeping us informed on topics that are important to us and that will benefit our organization.

**Official Response from Agility Marketing:**

> Thank you for the stellar review, Nina! We are thrilled to hear that Agility has transformed your communications and media monitoring workflow.  We wish you continued success with Agility and your PR efforts!

  ### 20. Agility has been helping us promote the work our charity does

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thais F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Agility PR Solutions?**

I love Agility's interface: it's super easy to use, the email outreach templates are very helpful, and I like the description of each journalist and what they write about. I also like that it asks for confirmation before sending or scheduling an email outreach, as when using one of Agility's competitors, it was easy to accidentally hit send before the email was ready to send to reporters.

**What do you dislike about Agility PR Solutions?**

I wish there were more topics to refine the lists. For example, having the option to select journalists who write about "environmental education" and "outdoor education" would save us a lot of time at Outward Bound Canada.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Outward Bound Canada does many cool things and has lots of compelling stories to tell, but they didn't get any attention without a good PR service. Agility has been critical in helping us reach the right journalists and, consequently, be featured in news articles to promote brand awareness and attract participants to our programs.

**Official Response from Agility Marketing:**

> Thank you for leaving us a positive review, Thais! We are thrilled to hear that Agility has been crucial in elevating your PR efforts and that you see value in our solutions. We wish you continued success with Agility.

  ### 21. Long Term Contracts Not Necessary

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Agility PR Solutions?**

Team noted that with sufficient time and effort there is a relatively usefull database for outreach.

**What do you dislike about Agility PR Solutions?**

Requires long-term contracts (12 mo) AND a 90 day cancellation period. So if you don't remember within month 9, and why would you, to cancel then you get renewed for another 12 months. 30 Day cancellation sure but 90 days on 12 months felt like it was so that customers don't realize in time to avoid a second year. We don't have a regular use for the platform but it doesn't provide for month to month billing and so we end up paying for something that is now not used. We'll make a second effort to utilize in 2023 since we're paying for it but would rather pay for it on a month to month or even quarterly basis as it fits our outreach needs.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Media outreach and distribution.

**Official Response from Joy Knowles:**

> Thank you for your feedback. We appreciate you taking the time to write a review.

We want you to have the best experience possible and achieve your intended goals. Please feel free to reach out to us at support@agilitypr.com to continue this discussion. As well, if you have not already done so, please do inform your account manager as soon as possible if you want to request a change to the terms of the contract signed at the beginning of your agreement. We will always do our best to work with our customers.

  ### 22. Agility PR Solutions - So much more than media monitoring and databases

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bob S. | Chief of Staff, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Agility PR Solutions?**

The most helpful thing about Agility PR Solutions is its ease of use. The interface is clean, simple, and easy to learn. It's highly intuitive and easy to navigate. Perhaps best, saving lists and tracking client program coverage through keywords is fast and easy. And the reporting features are super helpful. Everything is in one place, which speeds up the creation of clear and accurate reports.

**What do you dislike about Agility PR Solutions?**

We have yet to find any downsides to using Agility PR Solutions. It's cost-effective and easy to use, and the support is second to none. Simply outstanding. As with anything, there is always room for improvement. I just haven't found it yet.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility PR Solutions is a genuine problem solver. As the owner of two PAR agencies, I turn to Agility to solve myriad problems each day. Clients expect timely reports on the media work we do for them, and Agility enables us to create those reports quickly and accurately. They also rely on us for news release distribution, and Agility makes that fast and easy. Sometimes clients will come to us with unique media monitoring needs, and that's where Agility shines. I can call our rep, ask questions, and they quickly provide advice and solutions to meet our client's needs.

**Official Response from Mansha Dua:**

> Thank you for the 5-star review, Bob! We are thrilled to hear how Agility has brought greater productivity to your media monitoring and reporting efforts, and is helping you power through your clients' PR needs!  We wish you continued success with Agility and your PR efforts!

  ### 23. Agility is an excellent all round data and distribution service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Colin H. | Founder and owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about Agility PR Solutions?**

Agility is extremely user friendly which allows things to be done swiftly. I'm a big fan of the features that were recently added that really optimised the experience

**What do you dislike about Agility PR Solutions?**

The only downside that I noticed was that the website being a bit laggy but that could be a problem on my end.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Just very quick to use which reduces stress due to limited time.

  ### 24. Agility PR is awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucy P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Agility PR Solutions?**

I like that the news I get is relevant and I can stay in the know of news external from my social media feed.

**What do you dislike about Agility PR Solutions?**

Some news I receive can be in different languages so I have to translate the text

**What problems is Agility PR Solutions solving and how is that benefiting you?**

It is helping me to solve a problem with receiving too many Google Alerts containing information that is not helpful to our organisation or rthat is of recevance to our industry

**Official Response from Agility Marketing:**

> Thank you for a great rating and review, Lucy! We're thrilled to know that Agility is helping you cut through the noise so you can focus on what's relevant. We appreciate your feedback about translating. We would encourage you to please reach out to your account manager as they should be able to help you with this. We want you to have the best possible experience with Agility, always. Thanks for your continued business with Agility!

  ### 25. Brilliant PR Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Becky B. | Group Engagement and Communications Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Agility PR Solutions?**

Customer support is great and the reporting functionality is brilliant.

**What do you dislike about Agility PR Solutions?**

Like anything it can take a bit of getting used to finding your way around but the support is really helpful and once you know how it's easy.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Helping us to promote our press releases, and monitor/report on PR activity.

  ### 26. Useful tool for PR with a great customer service team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kasia G. | Public Relations Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about Agility PR Solutions?**

The team working on my company's account are very skillsfull and friendly - it's a pleasure to work with them.

**What do you dislike about Agility PR Solutions?**

I can't think of anything that I would dislike about the services.

**Recommendations to others considering Agility PR Solutions:**

Improve the UK database. It would be also great if you could add journalists from non Anglo-Saxon countries.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility provides me company with daily media monitoring services that cover all the focus markets.

**Official Response from Joy Knowles:**

> Thank you for taking the time to leave Agility a positive review! It's always great to hear that clients are happy with our customer service. If you can provide more information to your account manager on the markets you're interested in, our research team may be able to make improvements to the database for you. We'd definitely like to learn more to see if we can help improve your experience and outreach capabilities.

  ### 27. Fairly easy to use and distribute media releases

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kathleen S. | Communications Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about Agility PR Solutions?**

I taught myself a lot of the features on how to create and distribute a press release. Our account rep is very nice and very responsive to emails too. When I've had questions pop up while using Agility, the response time from a live chat is very quick.

**What do you dislike about Agility PR Solutions?**

I wish there weren't spacing issues when an email is replied to or forwarded, but I'm assured the email sends just like my test email appears.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

I worked with a live chat customer service rep and our account rep on pinpointing the spacing issues with emailed releases. Both were very responsive and committed to finding me answers.

**Official Response from Joy Knowles:**

> Thank you for taking the time to leave us a positive review, Kathleen! We're thrilled to hear that our support team has been responsive and committed to helping solve any challenges you encounter! We also appreciate you letting our team know about the spacing issue. We are continually upgrading our tools and services and work hard to make the user experience better and better.

  ### 28. Agility PR - Easy to use & top customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jane D. | Communications Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about Agility PR Solutions?**

The customer service you get is the best part of Agility PR. You have a team that is at ready to assist, update and keep you on top of the many tools available. The platfrom is comprehensive, intuitive, easy to use and affordable.

**What do you dislike about Agility PR Solutions?**

I can't say there is anything I dislike. It's easy to use, search, pull lists, etc.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility has given my clients quick access to broader media contacts and media reach in an easy-to-use format. We can target very specifically and reach the media quicker through the tools available.

  ### 29. Great for freelancers looking for a media database

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melanie  J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about Agility PR Solutions?**

It is easy to use and great for sending out press releases. I would recommend for freelancers looking for a platform as a consortium to help with price.

**What do you dislike about Agility PR Solutions?**

Some of the tech contacts need updating.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

It helps me distribute and find the best media contacts for my clients.

  ### 30. Great Customer Support and Training

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about Agility PR Solutions?**

We have been impressed with the level of customer support and training provided by Agility PR Solutions. Their team has been responsive to our inquiries and proactive in ensuring that our team is well-equipped to maximize the benefits of the platform.

**What do you dislike about Agility PR Solutions?**

One area of improvement we have identified relates to the occasional bounce rate of contacts within the Agility PR Solutions platform. We have observed instances where contact information appears to be outdated or inaccurate, leading to bounced emails. This has, at times, presented a challenge in maintaining the efficiency of our outreach efforts.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility PR Solutions has consistently demonstrated an exceptional level of service and innovation in the realm of media monitoring, public relations, and communications management. Our experience with their platform has been overwhelmingly positive, and we would like to highlight several key aspects that have contributed to the success of our communication initiatives:

- Comprehensive Media Monitoring: Agility PR Solutions offers an extensive and user-friendly media monitoring platform that enables our team to stay informed about the latest industry trends, competitor activities, and relevant news. 
- Targeted Media Outreach:The platform's robust capabilities ensure that we can track and analyze media coverage effectively.The platform's advanced features for media list building and distribution have significantly streamlined our outreach efforts. We appreciate the ability to create highly targeted media lists based on specific criteria, ensuring that our messages reach the right journalists and influencers.

  ### 31. Insight into competitors, market and more.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2015

**What do you like best about Agility PR Solutions?**

The customization of your briefs. Its really easy to work with MediaMiser to get the proper times, templates and branding so that we can easily share these reports with multiple team members. 
The amount of keywords that can be set up is fantastic and its really easy to change them based on specific projects or events that come about.

The tool is very straightforward to use and they offer wonderful training options for helping new employees onboard quickly to the tool.

Always on time, and requires limited changes, but if changes are required they are done asap. 
They are always willing to do whatever they can to help you, you feel like a special client.

Fantastic customer service, the team at MM is wonderful to work with, pleasant and professional. 

**What do you dislike about Agility PR Solutions?**

I wish there were better transcript procedures in place for radio interviews and such. A better magazine and print media plan (digital copies vs scanning hard copies) 

The software did go down a lot in the past, they seem to be solving that issue but it needs a bit more stability.

The UI really needs to be updated it is highly outdated and it would be nice to have a much more defined dashboard and be able to customize what I see when i log in. 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Its really fantastic to have a deep insight into what is going on in the media with our key words and our competitors, 
We use them to track our key projects/events so we can see the coverage and tracking our projects are getting. Its wonderful to be able to track all social media and print media coverage of these events and even pull our own reports to compare and contrast how they did year or year or in comparison to other projects. 

  ### 32. Excellent Media Monitoring Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Courtney S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2018

**What do you like best about Agility PR Solutions?**

Agility doesn't just monitor media related to my company - I can do the same for any search term. Including every single competitor. This has been invaluable competitive intelligence that makes us more aware than others in our space. 

**What do you dislike about Agility PR Solutions?**

Social monitoring leaves a lot to be desired. 
The setup was painful. The user front end is extremely "home grown" and quirky, and since I don't have to use it often, I often forget what had to be done last time. Now that my campaigns are running, I'm good to go. But I cringe any time I know I have to adjust things because, from distribution through monitoring, the interface is cumbersome. 

**Recommendations to others considering Agility PR Solutions:**

Be patient - it took time to set up my programs as needed. But after some trial and error, it was exactly what I needed and requires little to no maintenance to keep it going as expected. 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Because our competitors are often small to medium companies, it has been hard to track them in the past. Agility has been a life saver on competitive intel. The minute anything is published about my competitors, it's delivered to my inbox. 

  ### 33. Agility is customizable for all types of businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** robin w. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2018

**What do you like best about Agility PR Solutions?**

The staff at Agility was able to help us customize their services when we needed something different than what we had originally purchased. 

**What do you dislike about Agility PR Solutions?**

Out of the box, the solution we signed up for didn't work for us. But that "dislike" turned into a like when they were able to remedy the situation

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We were doing manual media coverage reports, which was time-consuming and didn't look professional. Agility helped us create a custom solution. The feedback from staff has been very positive.

  ### 34.  Some strong benefits, not a full solution. 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2018

**What do you like best about Agility PR Solutions?**

 I find the attention from staff members, the contact database and completeness of research data to be better than some alternatives I have tried. The interface is also straightforward. 

**What do you dislike about Agility PR Solutions?**

 Unfortunately, while Agility has a lot of things going for it, it is very much held back by a limited topic list, a less than comprehensive index of sources and publications, and a mail merge system which does not inspire confidence.  I find it is a useful tool, but in no way replacement for something like Cision.  And I vastly prefer Yesware for email distributions. 

**Recommendations to others considering Agility PR Solutions:**

Don’t expect it to replace Cision. 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

 We have used Agility for targeting, and it offers mail merge features as well, which we have not utilized.  We can easily locate large numbers of journalists to contact with potential story ideas. 

**Official Response from Andrew Woodall:**

> Many thanks for all of the feedback, and such a considered and thoughtful response to each question. 

I am very pleased to report that we have begun to launch new topics into Agility, increasing targeting accuracy even more. Of course, you can also use our keyword search feature, to match journalists to any terms or phrase that you wish.

If you're ever free to discuss our mail merge or distribution system, please contact me via agilitysupport@agilitypr.com, as I believe we can restore your confidence it.

Thanks again!

  ### 35. Good service in general

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about Agility PR Solutions?**

The system is more user-friendly than Cision, and customer service is more cordial

**What do you dislike about Agility PR Solutions?**

More research is needed to make reporter profiles more useful. Also, we'd like to see more information about outlets and reporters based in non-US countries (Europe and Asia particularly).

**Recommendations to others considering Agility PR Solutions:**

It's cost-effective and user-friendly. 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We use it for pitching and sending event invitations to potential guests. It helped us expand our reach.

  ### 36. User-friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sara H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about Agility PR Solutions?**

I've used Agility, Meltwater, TrendKite and Cision the last three years. I liked Agility the best overall because it's the most user-friendly. When I click the back button, I don't lose my place in a list (which saves a LOT of time). I love how you can track influencers or those on your lists. This makes it easy to identify influencers. 

**What do you dislike about Agility PR Solutions?**

I grew accustomed to one particular feature in Meltwater that directly applied to the way one client wanted to build lists for press releases. They relied on finding outlets via counties (it was an agriculture client). I was able to to easily breakdown the big cities in each county from Google Maps and select those cities from a list in Meltwater. I haven't found if Agility is able to do this or not. 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility has a lot more of what we need in one place, especially when it comes to tracking and monitoring news coverage for a client. You already have the sentiment breakdown, and the news clippings that you can easily turn into a book.

**Official Response from Andrew Woodall:**

> Hi Sara, many thanks for your review of Agility. I would like to see if we can find a solution to your need to search within counties. Please contact me at agilitysupport@agilitypr.com if you would be interested in discussing this. Thank you, Andrew

  ### 37. Great service, very reliavle

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about Agility PR Solutions?**

Great customer service and always get support when we need it. Daily brief is pretty comprehensive

**What do you dislike about Agility PR Solutions?**

I dislike that in the journalist database circulation/unique monthly visits are monthly and in the daily brief and when we ask Agility for numbers it comes in Daily Unique Visits. 



**What problems is Agility PR Solutions solving and how is that benefiting you?**

We are getting an accurate measurement of Circulation/UMVs.

  ### 38. Pretty Good But Would Like More

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about Agility PR Solutions?**

Daily briefs arriving same day everyday in our inbox

**What do you dislike about Agility PR Solutions?**

It would be nice if custom reports were included as a service above the self-serve reporting software

**Recommendations to others considering Agility PR Solutions:**

Double check your monitoring for a while to make sure they are picking everything up

**What problems is Agility PR Solutions solving and how is that benefiting you?**

online media monitoring

**Official Response from Cara Valle:**

> Thank you for your thoughtful review! We wanted to make sure you were aware that custom reports are a service we offer to clients. If you are interested in learning more, you can reach out to your account manager or contact us at www.agilitypr.com. Thanks again. 

  ### 39. Marketing Manager

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Animation | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about Agility PR Solutions?**

I like that Aglity PR has rich media data source


**What do you dislike about Agility PR Solutions?**

The UI Design is a little bit out of date

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Pitch media exposure
It helps us to find out who to reach out to

  ### 40. Great for PR needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about Agility PR Solutions?**

easy to use for anyone, and quick to get up and running for multiple users.

**What do you dislike about Agility PR Solutions?**

There is really nothing i dislike... the is a good option.

**Recommendations to others considering Agility PR Solutions:**

do it.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

multiple departments at a major university creating news and using Agility to send their news to targeted news outlets

  ### 41. Easy to use, and quick online help if needed.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jonathan W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about Agility PR Solutions?**

I like how organized everything is. It's easy to keep my lists.

**What do you dislike about Agility PR Solutions?**

The only think that seems weird is that I have to mark something as "shared" in order for other people from my company to see it. Really not a huge deal, just something I have to remember. 

**What problems is Agility PR Solutions solving and how is that benefiting you?**

My specific position within the company is new. Agility is allowing me grow our reach by sending releases easily across the country where as before they were much more local.

I love that media monitoring comes right to my inbox. I set them to send in the early morning. When I wake up I can quickly scroll through alerts and make sure I'm on top of any mentions in the media.

  ### 42. A comprehensive platform that is critical to my work.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rob H. | Head of Strategic Communications & Government Relations, Venture Capital & Private Equity, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about Agility PR Solutions?**

I've been very impressed by Agility's modules (monitoring, media database, outreach) for the full platform. As the head of communications for my company, and will little support staff, the ability to capture articles, research targets, and conduct seamless outreach has been incredibly helpful.

**What do you dislike about Agility PR Solutions?**

Sometimes the media database isn't fully accurate for a particular outlet, but Agility is quick to correct when I've highlighted any changes that need to be made.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We have a number of portfolio companies that I provide media monitoring and PR outreach for. Agility serves both very well.

  ### 43. Intuitive, Easier to Use and Updated Well

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex G. | Managing Principal and Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about Agility PR Solutions?**

I appreciate that it is intuitive--I don't have to spend a lot of time figuring out how everything works.

**What do you dislike about Agility PR Solutions?**

It can be a bit overwhelming with all the bells and whistles, and the listings for local media seem to leave out obvious outlets on occasion.

**Recommendations to others considering Agility PR Solutions:**

Check it out.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We are effectively increasing awareness for our clients.

  ### 44. Translate review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Janet V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2018

**What do you like best about Agility PR Solutions?**

Agility has the social media information on reporters so I can easily follow them. I really like the follow-up reports so I know who read our pitch and can follow up promptly.

**What do you dislike about Agility PR Solutions?**

Would like to have more narrowing of search. I get too many results and I get the wrong reporters.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

I have a more efficient method to follow up on who read our pitches so we get more results.

  ### 45. Amazing way to find publisher everywhere in the world

**Rating:** 5.0/5.0 stars

**Reviewed by:** Salim B. | Regional Manager - MENA, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2018

**What do you like best about Agility PR Solutions?**

ability to find journalists, media outlets by country and language

**What do you dislike about Agility PR Solutions?**

missing instagram content adding instagram and facebook can make it a real valuable influencer management tool

**What problems is Agility PR Solutions solving and how is that benefiting you?**

targeting publishers by countries and interests

  ### 46. Good for mass emailing the press

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2018

**What do you like best about Agility PR Solutions?**

Platform design is user friendly, simple to use and ergonomic

**What do you dislike about Agility PR Solutions?**

Never as good as direct, personal contact with the press (key contacts)

**Recommendations to others considering Agility PR Solutions:**

Always test emailing format

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Keeping a database of up to date press contacts was so time-consuming!

  ### 47. Helpful team, great platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anastasia P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2018

**What do you like best about Agility PR Solutions?**

The fact that the platform is constantly being improved based on users' feedback and the team is always available to help and provide training.

**What do you dislike about Agility PR Solutions?**

The platform's media database can be a bit trickier when it comes to targeting local press.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Media targeting and press release/pitches distributions 

  ### 48. Perfect for our size

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2018

**What do you like best about Agility PR Solutions?**

Our rep is amazing. She's been so helpful and really showed us how to make the most of their system. Even after she left and we were assigned a new one, we've had the support we need to make the most of this paid platform.

**What do you dislike about Agility PR Solutions?**

It's slightly less intuitive than Cision and some of the other platforms we've used, but it definitely gets the job done and for a much lower price tag.

**Recommendations to others considering Agility PR Solutions:**

This is a pretty basic pitching tool. Worth the money for small-scale PR efforts.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We were putting our press releases on the wire and not getting any actionable results. Agility gave us the ability to make real connections, build targeted lists, and more. We've seen more success with this method than traditional wires.

  ### 49. Media information and reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2018

**What do you like best about Agility PR Solutions?**

Love the export of media contacts and reporting of media outreach 

**What do you dislike about Agility PR Solutions?**

Wish we used it more.  But better navigating of the site.  Love everything else.

**Recommendations to others considering Agility PR Solutions:**

N/A

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Media contact info, target list and reporting of media outreach

  ### 50. Stay Away From Agility

**Rating:** 0.0/5.0 stars

**Reviewed by:** Mattea S. | Account Executive, Public Relations and Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2019

**What do you like best about Agility PR Solutions?**

There is nothing to like here. Horrible employees. Shady sales people. Bad Data.

**What do you dislike about Agility PR Solutions?**

I have had many issues with Agility from fraudulent data to up their numbers to nightmare employees that don't care about anything besides locking suckers into contracts for their crap database. I have complained numerous times about their fraudulent data and they don't care at all. Not only that, I have tried to negotiate my price down if I paid in full because they locked me into a contract. Their finance person said I could not get a discount if paid in full but changed my statement to the full years price anyways. I spoke with the sales manager who told me they would return my payments to monthly and they never did. On Christmas eve they attempted to pull thousands of dollars from my Wells Fargo account multiple times. I never received any communications that they would do this and it was not approved of. 

Agility sold me their database over the phone based on numbers that they could not prove exist. When I asked if I could explore the platform before deciding to purchase they told me "due to data security they couldn't allow me to, but I could do a skype run through with the salesperson." This makes sense but it would be extremely difficult if not impossible to understand the credibility of their data through a skype run-through with a salesperson. 

Coming from Cision I though the industry norm was that email distributions were not limited. Not in Agility. They limit emails to 25,000. After fighting with Agility over this they finally agreed to give me 1,000,000 emails that they first put in a contract but voided so this agreement wouldn't be on paper. They then went against our agreement and limited the emails. 

I sent a few pitches out of Agility and the results I got were horrible. Sending the same pitch through Cision provided 10X + the results. Getting into a contract with them has been by far the worst business decision I have ever made. 

Don't be fooled by their responses here or the positive reviews, they do not care about their clients and if you have issues they will never be resolved. 

**Recommendations to others considering Agility PR Solutions:**

Please Don't

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility has only caused me numerous problems and a loss of thousands of dollars


## Agility PR Solutions Discussions
  - [What support and training resources are available to Agility PR Solutions customers?](https://www.g2.com/discussions/training-and-support-2dd4f8ba-3c6f-47d1-b927-9dcac19ce010) - 1 comment, 1 upvote
  - [Can I contact journalists right from the console?](https://www.g2.com/discussions/connecting-with-journalists) - 2 comments, 1 upvote
  - [How many contacts do you have in your database?](https://www.g2.com/discussions/size-of-database) - 1 comment, 1 upvote

- [View Agility PR Solutions pricing details and edition comparison](https://www.g2.com/products/agility-pr-solutions/reviews?focus=&order=most_helpful&section=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A34%3A04+-0500&secure%5Bsession_id%5D=4a087361-0987-403c-946a-86a576e9b8e1&secure%5Btoken%5D=008d9c938333335ea3d54c6ace37933f5bc441de1f9e155b5d1330fff037079d&format=llm_user)
## Agility PR Solutions Integrations
  - [Newsfile](https://www.g2.com/products/newsfile/reviews)

## Agility PR Solutions Features
**Additional Functionality**
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Content Creation**
- Press Release Creation
- Multimedia
- Newsrooms
- SEO

**Contact Management**
- Media Database
- Record Management
- Relationship Management
- Segmentation
- Digital Asset Management
- User Management
- Calendar Management
- Direct Mail Management
- Contact Management

**Media Channels**
- Broadcast Media
- Print Media
- Online Media

**Monitoring & Listening**
- Social Measurement
- Influencer Identification
- Brand Monitoring
- Keyword Tracking
- Trend Analysis
- Competitor Analysis
- Social Media Monitoring
- Competitor Monitoring
- Hashtag Tracking
- Engagement Tracking
- Activity Tracking
- Influencer Tracking
- Impact Measurement

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Press Release Distribution**
- Natural Language Interaction

**Agentic AI - Social Media Listening Tools**
- AI/Machine Learning
- Third-Party Integration
- Social Media Integration

**Database**
- Media Database
- Contact/Campaign Management
- Newsroom

**Content Distribution**
- Distribution
- Contact List
- Social Sharing
- Analytics

**PR Management**
- Communications
- Campaign Management
- Engagement Tracking
- PR Analytics
- Communication Management
- Clippings Management
- Activity Tracking

**Geographic Coverage**
- Local Media
- National Media
- International Media

**Data Management & Analysis**
- Sentiment Analysis
- Social Reporting
- Alerts and Notifications
- Advanced Data Filtering

**Agentic AI - Regulatory Change Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Campaign Planning

**Additional Functionality**
- Negative Feedback Management
- Dashboard
- Audience Analytics
- Multi-Account Management
- API
- Collaboration Tools
- AI Copilot
- Data Import/Export
- Data Visualization
- Audience Engagement
- Content Publishing Options
- Content Discovery
- Generative AI
- Performance Metrics
- Natural Language Processing
- Optical Character Recognition
- Campaign Analytics
- Multi-Language
- Multi-Channel Data Collection
- Reporting/Analytics
- Audience Targeting
- Commenting/Notes
- Approval Process Control
- Content Library
- Reporting & Statistics
- Social Promotion
- Real-Time Analytics
- Customer Engagement
- Automated Publishing
- Benchmarking
- Boolean Search
- Tagging
- Visual Analytics
- Access Controls/Permissions
- Reputation Management
- Social Listening
- Social Advertising
- Customizable Reports
- Campaign Management
- Content Management
- Workflow Management

**Outreach**
- Media Distribution
- Social Media Services

**Workflow Automation**
- Pitching
- Campaign Scheduling

**Reporting**
- Keyword Targeting
- Custom Feeds and Alerts
- Custom Reports
- Dashboards

**Agentic AI - Media Monitoring**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Social Media Integration

**Additional Functionality**
- Multi-Channel Marketing
- Approval Process Control
- Reporting & Statistics
- Data Visualization
- Real-Time Data
- Content Library
- Press Release Builder
- API
- Monitoring
- Multi-Channel Distribution
- Data Import/Export
- Press Monitoring
- Email Distribution
- Social Media Monitoring
- Search/Filter
- Media Monitoring
- Auto Update
- AI Copilot

**Reporting**
- Monitoring
- Impact Measurement

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Media and Influencer Targeting**
- Autonomous Task Execution
- Cross-system Integration

**Additional Functionality**
- Multi-Channel Marketing
- Approval Process Control
- Reporting & Statistics
- Data Visualization
- Real-Time Data
- Content Library
- Press Release Builder
- API
- Monitoring
- Multi-Channel Distribution
- Data Import/Export
- Press Monitoring
- Email Distribution
- Social Media Monitoring
- Search/Filter
- Media Monitoring
- Auto Update
- AI Copilot

**User Rights/Roles**
- Team Collaboration

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