Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"I have been pleased with Agiliron"
4.5/5
What do you like best about Agiliron?

Agiliron has been able to help us get our school store website up and running. Parents/students/friends are able to make purchases online which means the brick and mortar store doesn't have to be open as often. Since I am the online person who works in this small store and I also have another full time job this has been very helpful. Sales have increased in the store. Agiliron's customer support has been what I like best about this company. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

There are some limitations to what I can do. Automatically generated emails when items are purchased are not able to be customized. The website is very cookie cutter. Pictures of products are shown on the website, but customers can't click on them to purchase. They still have to go through the drop downs and find the product that way. Review collected by and hosted on G2.com.

Matthew H.
MH
Matthew H.
Account Manager
Consumer Goods
Small-Business (50 or fewer emp.)
"Versatile software able to handle complex business"
4.5/5
What do you like best about Agiliron?

-Connects us to Amazon, eBay, Shopify, CommerceHub and EDI systems. Collects orders from all those sources as well as in-store and phone orders into one place, allowing for easy shipping and sales tracking.

-Connected systems let our customer support personnel easily find accounts and orders and attach records from service calls.

-Developers work to create tools for new business needs as they arise. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

-System complexity requires extensive training for new staff

-Requires multiple steps for most common operations Review collected by and hosted on G2.com.

Verified User in Graphic Design
UG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"Agiliron in the graphics industry"
5/5
What do you like best about Agiliron?

The reporting is essential in making sure we are able to follow up with any mistakes or items that don't arrive on time. We can communicate internally on issues we may have using the action function. The shipping dashboard is east to use and creates plenty of visibility. The cost estimation for item weight and box size is especially useful for our customers. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

I would say that I least like that when entering items in an assembly build that they have to be selected from a list instead of just directly entered. Review collected by and hosted on G2.com.

TM
Tanya M.
Owner
Small-Business (50 or fewer emp.)
"Great Customer Service"
5/5
What do you like best about Agiliron?

I had a really great experience working with Agiliron throughout the entire sales process. They were extremely helpful with all of my questions, and I had a lot of them! Graham was very patient and always available to answer my questions (even on weekends when he wasnt working he was replying to my emails quickly). There are many reasons why I chose this software and the excellent service certainly was one of them. This software offers a lot of great functionality for the user and once you get the hang of it, its quite easy to use. We look forward to working with the Agiliron team, as everyone I have spoken to has been very helpful and pleasant. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

POS could use some button enhancements, loyalty points for CRM, and more information about customer at POS users fingertips to help them upsell. Review collected by and hosted on G2.com.

Stephen D.
SD
Stephen D.
Manager
Small-Business (50 or fewer emp.)
"Agiliron is Agile"
5/5
What do you like best about Agiliron?

Agiliron has allowed us to grow our business on multiple Channels. But the best part is how open to adjusting the product to fit our needs Agiliron is. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

Early on we had some implementation issues. However, as our familiarity with the product increased and our relationship with the Agiliron team increased all dislikes and issues no longer exist. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Great Product!"
4.5/5
What do you like best about Agiliron?

Agiliron's B2B website features have helped us streamline our order processes. Our customers now have the ability to place orders online and the orders appear in our back office ready to go. This has eliminated a ton on manual entries and has saved us time and money compared to other systems. We also do not need to try and connect a bunch of different programs through various enterprise systems. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

We have products that we measure by the lineal inch, and Agiliron does not have the capability to support decimal points, it affect our cost a bit. Review collected by and hosted on G2.com.

Verified User in Printing
UP
Verified User in Printing
Small-Business (50 or fewer emp.)
"Very Customizable and Easy to use"
4.5/5
What do you like best about Agiliron?

Good value for the price. Excellent tech support. Set up is easy. Have not experienced much down time. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

needs better training videos. The Videos available to learn are not so involved as they should be. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Easy to use, with amazing benefits of Business Visibility"
5/5
What do you like best about Agiliron?

I would have to say that I liked the reporting aspect the most, We now have visibility to so much more in real-time! Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

I do not have a dislike at the moment. Keep developing the build-outs the client has to offer Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Pretty good!"
3.5/5
What do you like best about Agiliron?

It's pretty easy to integrate with other programs. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

It can be hard to train other employees on and doesn't always filly integrate. Review collected by and hosted on G2.com.