Our organization has a concentrated effort to improve care coordination and they provide a platform that has improved that initiative. The ease of use and overall integration of information in a central location has helped us to become more efficient. Review collected by and hosted on G2.com.

Sometimes feels like there is almost too much information to navigate, but really comes down to their being more functionality available than what we are utilizaing. Occasionally runs slow, but not a frequent issue. Review collected by and hosted on G2.com.

As always, the Salesforce platforms are very in depth and allow for integration with other vendors and third party applications. Salesforce support is also optimal. Review collected by and hosted on G2.com.

Requires too much configuration and customization to make the platform functional and operational Review collected by and hosted on G2.com.

It was easy to understand and use. We were a small pilot group who started it and it wasn't complicated at all. Review collected by and hosted on G2.com.

How not all areas of mbr info can be changed once They are initially loaded. Review collected by and hosted on G2.com.

It’s very detailed and you can easily access items Review collected by and hosted on G2.com.

Although it’s very detailed, hard to find certain items and reporting is not easy. Review collected by and hosted on G2.com.

Ease of use and the portability to access the application anywhere. Review collected by and hosted on G2.com.

There are times that the application takes a longer time than usual to process inputs. Review collected by and hosted on G2.com.

It is very easy to use on a daily basis. It was used to share information for progress in different branches. Review collected by and hosted on G2.com.

There are too many options on the screen. It’s very hard to find what you’re looking for if you don’t know. Review collected by and hosted on G2.com.

Streamlined communication from sales rep to consult Review collected by and hosted on G2.com.

The layout is not intuitive or user friendly. Review collected by and hosted on G2.com.

It is cloud based. This makes sharing cases and managing them easy. Review collected by and hosted on G2.com.

That it is cloud based; if your internet services are intermittent, then so is your access to the service. Review collected by and hosted on G2.com.

The ability to see my sales calls and follow up with referrals. Review collected by and hosted on G2.com.

It’s tough to navigate and make changes. Review collected by and hosted on G2.com.

Everything in centralized and you don't have to go looking all over to get what you're looking for. Better experience for the patient Review collected by and hosted on G2.com.

Sometimes it can be difficult making changes Review collected by and hosted on G2.com.