Field Service has been a great way to organize, plan, and execute our service strategy while tightly integrating with our field sales work, seeing both side by side. Review collected by and hosted on G2.com.

It can be quite a jarring change for service technicians at times, who are not as comfortable with digital technology and aren’t thrilled with all of the data it represents. Review collected by and hosted on G2.com.

Salesforce field service has given us the ability to create and optimize our fields operations with truly custom innovation driven from the end users and up Review collected by and hosted on G2.com.

At the moment not one dislike. All of our gaps are being filled Review collected by and hosted on G2.com.

I appreciate how simple it is to keep track of all the cases and access their details with just a single click. Review collected by and hosted on G2.com.

There are multiple fields, which makes it a bit difficult to apply filters. Review collected by and hosted on G2.com.

Salesforce Field Service makes it easy to schedule, track, and manage field technicians in real time, helping ensure faster service and better customer experiences. Review collected by and hosted on G2.com.

It can be a bit difficult to configure and customize at first, and sometimes the mobile app performance can be slow in low-network areas Review collected by and hosted on G2.com.

1.Easy to use

2. Easy to create and view reports and dashboards Review collected by and hosted on G2.com.

No, I don't dislike anything about Salesforce Field Service Review collected by and hosted on G2.com.

Were all conected and have axcess for any information about our Members. Review collected by and hosted on G2.com.

Everything is easy to use.The whole Company have trainings in Salesforce for get a better preformance. Review collected by and hosted on G2.com.

I love how Salesforce Field Service enhances efficiency for my fleet team, ensuring they reach customer locations quickly. Its intuitive setup is a breeze, and the automation within the Salesforce ecosystem is impressive. The integration of forms within the system streamlines processes, eliminating manual uploads and enhancing productivity. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

It continues to evolve and the agentic capabilities are taking it to the next level. I especially like what’s been done by way of offline data availability and AI voice to form is a wonderful feature that will delight our service reps Review collected by and hosted on G2.com.

Just being nitpicky here but licensing costs can add up when all of the features are turned on Review collected by and hosted on G2.com.

The ease of use and connectivity from the management level to teams Review collected by and hosted on G2.com.

For me, it takes a lot of time to learn and adapt to Salesforce Field Service Review collected by and hosted on G2.com.

Scheduling and managing multiple jobs. Less paperwork. Best way to have invoices, POs all in one place Review collected by and hosted on G2.com.

A bit expensive and sometimes very hard to make it customized and have it Userfriendly Review collected by and hosted on G2.com.