JK
Jo K.
Social Media Coordinator
Small-Business (50 or fewer emp.)
"A Social Media Coordinators Secret Weapon!"
5/5
What do you like best about AgencyAnalytics?

Agency Analytics is a game-changer for our reporting! Super easy to use, quick to set up, and packed with features that make client reporting a breeze. The integrations are seamless, and the dashboards look amazing. Highly recommend for any agency wanting to save time and impress clients! Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

I wish there was more tools for top performing posts! Like adding a widget that just has analysis on a singular post/reel that you can then show stats for. You only have collective posts as a list! Also top performing posts on Facebook don't include Reels which can be annoying. Review collected by and hosted on G2.com.

Chris M.
CM
Chris M.
Founder
Small-Business (50 or fewer emp.)
"All-in-One Reporting Made Easy"
4.5/5
What do you like best about AgencyAnalytics?

The ability to create reporting for multiple platforms in one location. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

They don't have an integration with Callbox.com Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hey Chris,

Thank you so much for taking the time to share this review. We really appreciate it, and we're happy to hear the platform is making reporting easier for you!

I was going to encourage you to vote for a Callbox integration on our roadmap, but I see you already did that a few years back, so that's great. Unfortunately it's not one we have broad demand for at this time compared to other data sources, but we'll certainly keep our eyes on it in case that changes.

Thank you again for your time and feedback.

Warmly,

Dani - Product Marketing Manager @ AgencyAnalytics

Daniella P.
DP
Daniella P.
Agency Owner
Small-Business (50 or fewer emp.)
"Perfect Client Reporting System"
5/5
What do you like best about AgencyAnalytics?

Very user friendly interface, and great support. I find the team really helpful if I'm stuck on anything. We use Agency Analytics for all our client reporting, they make it easy to request feature updates, it's really easy to get started and use the tool. We've even provided access to our team and are starting to roll out the dashboard access to our clients. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

Some of the features we need are not available, but it's great to see the development roadmap and vote on feature requests. Review collected by and hosted on G2.com.

Frank F.
FF
Frank F.
Senior Admin
Small-Business (50 or fewer emp.)
"Amazing Support"
5/5
What do you like best about AgencyAnalytics?

We’ve been using AgencyAnalytics for less than a month and whenever we’ve had issues or concerns, the support team has been quick to respond and resolve them right away. Most recently, John was fantastic — he identified the issue instantly and solved it on the spot. Excellent job!

The platform itself still has room for improvement, particularly with adding more features, but we believe they’re on the right track and will get there. Overall, really happy with the support and experience so far. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

None so far! Support is really amazing and quick! Review collected by and hosted on G2.com.

Pete G.
PG
Pete G.
Junior Marketing Manager
Small-Business (50 or fewer emp.)
"Powerful, flexible, and externally shareable, without overcomplicating"
4/5
What do you like best about AgencyAnalytics?

Being able to amalgamate many platforms into one dashboard is vital for us. We've tried various alternatives, but AA does more of the things we need whilst also loading quicker and offering really responsive support. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

I'd still like to be able to offer more than 2 places after the decimal on more metrics (especially currency, where only having 2 places for something like CPV can frequently be completely irrelevant) but in general I'm very happy with AA. Creating new dashboards and report is quick and very straightforward and I use it on a daily basis. Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hey Pete,

Thank you for taking the time to share your experience with the AgencyAnalytics platform. We're so glad to hear we've been your fave in this platform space!

That's great that you've been submitting your requests for new and updated features. I encourage you to continue doing that. We take our customers' feedback very seriously and it weighs heavily in our roadmap decisions.

Warmly,

Dani - Product Marketing Manager @ AgencyAnalytics

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Product"
4/5
What do you like best about AgencyAnalytics?

The creation of dashboards and how easy it is to pull through new data and present it in a way that's really easy for clients to understand and process. To then be able to pull this through to a report and an our analysis is great.

It's easy to connect/integrate the clients' accounts and implement as part of onboarding.

Customer support are always open to new ideas.

An all round great product. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

It's quite expensive per client when there are other reporting softwares out there. Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hi there,

Thank you so much for your review and feedback—we love hearing the platform is making reporting clear and easy for agencies like yours and your clients!

If you aren't already on an annual plan, it can be a great option for reducing monthly cost while still getting all the same great reporting value from the platform. Please feel free to connect with our support team on live chat if you have any questions. They're available 24/5 to help :)

Warmly,

Dani - Product Marketing Manager @ AgencyAnalytics

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Time-saving analytics with reliable support!"
5/5
What do you like best about AgencyAnalytics?

I love using Agency Analytics! It keeps all our client analytics in one place, making it super easy to access everything we need. Integrating platforms was a breeze, and it now saves us hours every week. The customer service has been excellent too, special thanks to John for the quick and helpful support! Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

The only downside is that occasionally the site can be a little slow or not work properly, which can be frustrating. That said, whenever this happens, the support team resolves it quickly. Review collected by and hosted on G2.com.

Drew W.
DW
Drew W.
Senior Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"I love Agency Analytics!"
4/5
What do you like best about AgencyAnalytics?

Being able to easily show visuals to our clients Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

When some metrics get discontinued and it affects our entire dashboard

Also the total number of widgets you can have on a page Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hey Drew,

Awww, thank you so much for your kind review, we really appreciate it!

I totally get that you dislike when metrics get discontinued—we do too. Since we rely on the API of native data sources, unfortunately when they reduce the metrics available through their API, we also have to discontinue them on our end. But if there are certain metrics you'd love to see (or any other feature or functionality for that matter), it never hurts to ask for them by upvoting or submitting a request through our Roadmap (https://agencyanalytics.canny.io/). We continuously monitoring this, and it helps us better understand the needs of customers like you.

Thank you again for your time and feedback.

Warmly,

Dani - Product Marketing Manager @ AgencyAnalytics

Daren M.
DM
Daren M.
Head Of Paid Ads
Small-Business (50 or fewer emp.)
"Agency Analytics has levelled up how we report to our clients"
4.5/5
What do you like best about AgencyAnalytics?

I love the roll-up reports so I can see all of my client accounts in once place so I can easily find out where my priorities should go Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

There is quite a learning curve to understand how everything works and where to find everything you need. But the team are always on hand to help Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hey Darren,

Thank you so much for taking the time to share your feedback and experience using AgencyAnalytic—we really do appreciate it!

I'm excited to hear you're loving the new Roll-up Reports feature. If you haven't tried it yet, I'd also recommend checking out the Roll-up Table as a great way to monitor metric performance across your entire client portfolio: https://help.agencyanalytics.com/en/articles/10034853-monitor-performance-across-all-your-clients-with-the-roll-up-table

When you give it a try, let us know what you think!

Warmly,

Dani Ingrao

Product Marketing Manager

Iga D.
ID
Iga D.
S
Small-Business (50 or fewer emp.)
"Our team and clients use Agency Analytics every day"
5/5
What do you like best about AgencyAnalytics?

- Automated Reports save us lots of time across the team

- Reporting dashboards for clients who use multiple services - they have data all in one place

- Great metrics available for our SEO Team

- Easy to learn, customisable

- Super easy to integrate with many platforms

- Amazing support - always reply very quickly and resolve any issues Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

The only issue is lack of some basic metrics for TikTok Ads but I believe this is being worked on Review collected by and hosted on G2.com.