Gerardo E.
GE
Gerardo E.
Paid Ads Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effortless Reporting and Clean Dashboards Make AgencyAnalytics a Standout"
5/5
What do you like best about AgencyAnalytics?

I like how easy AgencyAnalytics is to use and how clean the dashboards look. The automated reporting saves a lot of time, and it’s great being able to pull data from multiple platforms into one place and share clear, client-friendly reports. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

Sometimes the platform can feel a bit limited in terms of customization, especially when trying to fine-tune reports or dashboards. A few integrations don’t always update as smoothly as expected, and certain features take some time to learn or require extra setup. Review collected by and hosted on G2.com.

Nikita K.
NK
Nikita K.
Project Manager
Small-Business (50 or fewer emp.)
"Quick, Responsive Support Team"
5/5
What do you like best about AgencyAnalytics?

A very quick response from the support team Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

Their reporting for Google Performance Max campaign is limited Review collected by and hosted on G2.com.

Andra I.
AI
Andra I.
Small-Business (50 or fewer emp.)
"Seamless Social Media Integration, Intuitive and Easy to Use"
5/5
What do you like best about AgencyAnalytics?

I find AgencyAnalytics to be incredibly easy to use, which is essential for efficiently navigating through complex tasks associated with client advertising data. Its user-friendly interface is visually appealing, making the experience of handling data not just functional but also enjoyable. The real-time data reporting aspect stands out, allowing my clients to see where their ad expenditures are allocated as quickly as the data is gathered. This feature eliminates the need for constant inquiries about ad spend, as clients can independently access their data and have their questions answered promptly. The seamless integration capability with social media advertising platforms significantly reduces the operational workload, creating a much smoother workflow and offering convenience that was missing when using other tools. Despite being a paid service, AgencyAnalytics’ features, ease of use, and operational efficiencies provide significant value, which is why I rate it highly and would readily recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

I think just the ability to view the creatives in an easier way could be improved. Sometimes the creatives are very small, or it's very difficult to show a preview of the creative to the client. Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hey Andra,

Thank you for your review—we really appreciate you taking the time to share your feedback, and we're pleased it has been a great tool for your agency!

In terms of pre-built overviews, have you tested out the new Smart Reports and Smart Dashboards features yet? When creating a new report or dashboard, if you select the Smart option, the platform will auto-generate a report or dashboard for you populated with top metrics based on the specific connected integrations you have for that client Campaign. Then you can always customize from there, adding additional metrics, goals, etc. And starting a report or dashboard from one of our standard templates is always an additional option you can explore.

If you haven't done so already, I'd certainly encourage you to hit the Request a Feature button (click the '?' in the top right of the platform) to send us any ideas you have for additional customization. We're all ears!

Thank you again for your time and feedback.

Warmly,

Dani - Product Marketing Manager @ AgencyAnalytics

WT
Will T.
Founder
Small-Business (50 or fewer emp.)
"Extremely poor customer services from Josh, Patty and Aakash in higher support"
0/5
What do you like best about AgencyAnalytics?

The reporting is good though this comes with issues that AgencyAnalytics want to charge for but not fix. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

Support at higher level has become extremely disappointing. We have sent numerous reminders and reached out to support staff who have reminded Josh, Patty and Aakash to respond yet we are now 6 weeks without an update. Extremely poor customer service. Review collected by and hosted on G2.com.

Response from Matthew Davis of AgencyAnalytics

Hi Will,

Thank you for taking the time to leave this feedback. I'd like to apologize for the experience you had with our team, the delays you described don't reflect the standard we hold ourselves to, and I understand how frustrating it must have been.

I can see our team has been working on this with you over the past few weeks, and we've provided a discount as the feature is giving you some compatibility issues. The feature in question is one we no longer offer to new subscribers, but you've retained access as a long-time legacy user. We're happy to clarify the limits of this feature if it would help you decide whether it's still the right fit going forward.

We hope to continue supporting your agency for a long time to come, and our Support team is available if you need.

Kim T.
KT
Kim T.
SEO Specialist
Small-Business (50 or fewer emp.)
"Effortless Data Reporting Made Simple"
4/5
What do you like best about AgencyAnalytics?

It makes showing data easy. Being able to show and report on data has a high learning curve but Agency Analytics makes it easier for anyone. The customer support via chat is easy to access and most of the agents are available to help. I would like more update video tutorials to help a newbie like me be able to implement the different features Agency Analytics offers. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

There are still limited amount of data that can be presented. One feature I am looking forward to is organic traffic, keyword tracker and AI citations data from Ahrefs. Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hey Kim,

Thank you so much for reviewing your experience with AgencyAnalytics—we love hearing it's making it easier for you to share data with your clients!

If you're a fan of video content, I definitely recommend checking out our monthly Product Roundup newsletter. We just started including a demo video of our latest big launches (watch your inbox, or you can catch up here: https://help.agencyanalytics.com/en/articles/13462766-product-roundup). And you'll be pleased to hear we're currently exploring bringing in more Ahrefs data, so stay tuned for that.

Thanks again for your time and feedback!

Warmly,

Dani - Product Marketing Manager @ AgencyAnalytics

Nico M.
NM
Nico M.
"Innovative and Ahead in Analytics, Despite High Cost"
5/5
What do you like best about AgencyAnalytics?

I've been using AgencyAnalytics since around the time they started, and I've seen the company grow from the very beginning to what it is now. I find the new and improved versions of AgencyAnalytics have really helped me stay in tune with the future of reporting, allowing me to give the best advice to my clients. I love how easy it is to generate the reports I need within minutes after structuring my reporting needs for each individual client. I can easily copy and paste various reports into new clients and look back at old reports. The platform's AI feature is absolutely fascinating, even though I don't use its super advanced capabilities. AgencyAnalytics has always been ahead of its time in reporting, and it's probably one of my favorite tools to use. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

I think the pay structure is fairly expensive, but I can understand why because it seems like the company reinvests back into what they're doing and it's probably costly to integrate the new AI technology that is ever advancing in reporting. It's definitely time-consuming when you're first onboarding all of your clients, but that's the same with trying any new product. Review collected by and hosted on G2.com.

Piotr R.
PR
Piotr R.
Delivery Manager
Small-Business (50 or fewer emp.)
"Easy to Use with Great Integrations and Fast, Helpful Support"
4.5/5
What do you like best about AgencyAnalytics?

Great selection of integrations, helpful and fast reacting customer support, and easy to navigate and use. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

When there is a number of widgets added to a report or a dashboard, it tends to lag and work slowly. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Integrations and Support, but Limited Flexibility for Agency Markup and Multi-Site Clients"
3/5
What do you like best about AgencyAnalytics?

the number of available Integrations and support quality Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

More flexibility in managing Agency markup features vs other parameters, such as date: i.e. agency markup could vary from time to time and it's only one. Sometimes clients have more websites and integrations that belong to the same customer. In agencyanalytics we have to treat each website a as a single site. that's a limit as i would like to compare them all together. Review collected by and hosted on G2.com.

AK
Allison K.
Project Manager
Small-Business (50 or fewer emp.)
"Great Customer Support"
4/5
What do you like best about AgencyAnalytics?

I was having a pretty serious issue getting one of the integrations to update, something that we needed for a new client. The support team was so incredibly helpful and quick at finding a fix for this. Diego was a delight in getting things sorted for me. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

I'm still learning the new dashboard layout, but otherwise, everything has been great with this new rollout. Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hey Allison,

Thank you so much for your review—it's wonderful to hear you're using the platform to solve client problems and that you've had really positive experiences with our support team along the way!

If you need any extra help getting more familiar and comfortable with the platform, we have a great Getting Started section in our help center with loads of info and tips for beginner, intermediate, and advanced users: https://help.agencyanalytics.com/en/collections/140215-getting-started

I also encourage you to reach out to our support team any time you have any specific questions or use cases you'd like help putting into action :)

Thank you again,

Dani - Product Marketing Manager @ AgencyAnalytics

Jonathan P.
JP
Jonathan P.
"Effortless Setup and Stunning Automated Reporting"
4.5/5
What do you like best about AgencyAnalytics?

I like the great automated systems in AgencyAnalytics, and the design and layout stand out with the UX, which is one of my favorite features. The extremely easy setup is also a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

Sometimes I wish it would be cheaper. I also feel that the automated reporting could be improved. I wish I could do it in bulk instead of having to set it up for every client. I wish I could click a few buttons and have it automatically report for everyone. If I want a report for all my clients on the first of the month, I'd like it to be automatically set up to do that with just a few clicks to make it easier. Review collected by and hosted on G2.com.