Gina B.
GB
Gina B.
CEO
Small-Business (50 or fewer emp.)
"Tech support was good!"
3.5/5
What do you like best about AgencyAnalytics?

Agency Analytics is a great reporting tool for metrics. An easy way to showcase what's been done for a client without hours of busy work pulling data in from various sources. I needed tech support and they were knowledgeable and friendly. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

While it reports data great, it's not great about telling the story about the data. Fact, figures and charts it has down, but other than that it's a bit lacking. Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hey Gina,

We really appreciate you taking the time to share your experience with the platform, and especially LOVE to hear it's saving you hours of busy work!

Here are just a few of our features I might suggest for enhancing reports with that storytelling element:

-AI Summary: This can be dropped right into a report (or dashboard) to quickly generate a clear and concise summary of the data presented, as well as highlight key insights and recommendations for next steps.

-Goals: Adding these to your client reports can visualize a great story of progress toward the targets you and your clients have set.

-Benchmarks: Again, a great storytelling element that can show clients how they're outperforming (or moving closer toward) industry standards for the metrics that matter most to them.

Again, these are just a few off the top. Toggling on features like Anomaly Detection and Trend Forecasting can be other great ways to enhance your metric widgets by showing where your performance is shining (ex. an anomaly may indicate where a certain campaign drove performance up above your typical trend line) and how your clients can expect their performance to trend in the future.

That said, we love a great idea! If you have suggestions for how we can add even more great storytelling elements (or any valuable functionality), I encourage you to connect with support or you can hit the '?' at the top right of the platform and Request a Feature.

Thank you so much again for your time and feedback!

Warmly,

Dani - Product Marketing Manager @ AgencyAnalytics

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Amazing Customer Service for an Awesome Platform"
5/5
What do you like best about AgencyAnalytics?

The customer service is easily one of my top features. I hate having to reach out to customer support because normally it takes forever to get a response and then you're dealing with someone who is following a script and doesn't actually know how to solve your problems, but with AgencyAnalytics, every single time I've reached out, I've received a response within 5 minutes and the person has ALWAYS walked me through the problem and done the work on their end to solve it if necessary. Now when my boss says "can you reach out to customer support about this?" I'm not worried or frustrated! Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

I think the metrics for the social platforms are very limited. It feels like we could get better metrics if we just look directly at the platforms and formulated our reports that way. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Customizable Dashboards And Reports Are Great"
5/5
What do you like best about AgencyAnalytics?

We love the customizable dashboards and reports we can build and use to help our client better understand their digital performance. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

There are some limitations around what metrics can be reported on, but so far the benefits have outweighed anything that's missing. Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hey there,

Thank you so much for sharing your feedback and experience when it comes to AgencyAnalytics. We're thrilled to hear the reports you're building are helping your clients better understand their digital performance!

In terms of metric limitations, since we pull data directly from the API of the platforms we integrate with, we can sometimes be limited by what's available. However, it's always worth clicking Help & Support at the bottom left of the platform and then Request a Feature if there's a specific metric you're looking for. Sometimes new metrics become available and if we see demand then we prioritize.

Thank you again for your time and feedback.

Warmly,

Dani - Product Marketing Manager @ AgencyAnalytics

Bhavya J.
BJ
Bhavya J.
Digital Marketing Strategist
Small-Business (50 or fewer emp.)
"AgencyAnalytics Review: Performance and Usability Feedback"
5/5
What do you like best about AgencyAnalytics?

What I love most about AgencyAnalytics is how incredibly easy it is to use! The platform is not only intuitive but also packed with valuable insights that make my job so much simpler. One of the standout features is how frequently they update the platform. This ensures that users like me are always informed and ahead of the competition. It's like having a secret weapon that keeps evolving to meet my needs. AgencyAnalytics truly sets the bar high for analytics tools! Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

While AgencyAnalytics has many strengths, there are a couple of areas where I think they could really shine even brighter. Firstly, I believe a loyalty program would be a fantastic addition. The marketing community is tightly knit, and rewarding loyal customers could motivate them to refer more business. It's a win-win situation that could significantly boost their reach.

Additionally, offering a free trial for each plan to existing customers would be a game-changer. This would allow users to experience the differences between their current plan and other options firsthand. I've seen this approach work wonders for our clients, and I'm confident it would do the same for AgencyAnalytics.

These suggestions could truly elevate the user experience and help AgencyAnalytics stand out even more in the competitive analytics landscape. Review collected by and hosted on G2.com.

JR
James R.
Digital Strategist
Small-Business (50 or fewer emp.)
"Solid reporting platform with great customer service"
4/5
What do you like best about AgencyAnalytics?

- Really great customer service team who are on hand to help you with any bugs or troubleshooting in minutes.

- The platform is intuitive, sleek, and super legible for clients and staff.

- Rarely has data failing to load, and load times are on the whole pretty fast. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

- I would love to see more advanced ways of filtering data

- I would love to have introduced a stacked area chart functionality

- The functionality to show the % change versus previous period within the table itself and not just in the summary would be helpful for diagnosing changes per campaign, creative etc.

- Data in weekly increments would be awesome. Review collected by and hosted on G2.com.

Brian C.
BC
Brian C.
Senior SEO Specialist
Mid-Market (51-1000 emp.)
"Great product, excellent customer service!"
4/5
What do you like best about AgencyAnalytics?

AA has allowed my company and myself to have the necessary data available when we need it. Their customer service is also top notch. They always respond quickly and do what they can to help whenever any issues have popped up. That is why we have been a loyal customer for many years! Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

The rank tracking software and other integrations have occasionally broken in various ways over the years, which has caused us to miss out on valuable customer data. Even though it was handled as quickly as possible, this wasn't the most optimal situation. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"The Best Digital Marketing Dashboard and I have tried them all (DashThis, SEM Rush, Bright Local)"
5/5
What do you like best about AgencyAnalytics?

THE BEST PART ABOUT AGENCY ANALYTICS IS THE CUSTOMER SERVICE. They respond within one minute every time via a chat box! It is a real person every time no AI stuff you talk to a real human who knows what they are talking about. Its just insane how good there customer service is. Their keyword ranker for SEO is outstanding. The ease of the integration from social platforms and google is seamless. The layout is simple but well displayed. I use it ever day to track all of my clients results and give them a live look at what we are doing from an agency stand point. Just a HUGE THANK YOU to Agency Analytics for even existing you make life easy for us!

- Chris Darr (Owner of On The Line Marketing )

www.otlm.net Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

The rank tracker could be a little more affordable to scale 50 dollars every 500 keywords is just getting to be a lot but it is very easy to use to be honest so I cannot go without it. Review collected by and hosted on G2.com.

Andre P.
AP
Andre P.
President
Small-Business (50 or fewer emp.)
"Pricing isn't localized and Ahrefs integration is poor"
3/5
What do you like best about AgencyAnalytics?

The platform is easy to use and ramp up reports. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

I'm very disappointed in your billing. Why the hell would you bill a Canadian client in USD when you are a Canadian company? One of the reasons I chose to use Agency Analytics was that I wanted to support Canadian companies whenever possible.

Now I'm paying for exchange rates through my credit card company that totally suck making AA even pricier.

Localize your pricing! Review collected by and hosted on G2.com.

Adam C.
AC
Adam C.
Director
Small-Business (50 or fewer emp.)
"Revolutionised Efficiency, Client Experience and Relationships"
5/5
What do you like best about AgencyAnalytics?

Running a digital marketing business means juggling a lot—client reports, campaign tracking, SEO, ads... you name it. Since bringing in AgencyAnalytics, it feels like the chaos has settled into order.

From an efficiency standpoint, it’s brilliant. Instead of jumping between platforms and tools, everything’s in one place. It’s streamlined my workflow so much that I’ve gained back hours each week. Those extra hours? They go straight into growing the business or just having a breather.

For my clients, it’s been a win too. The reports are clear, customisable, and actually look professional—like something you’d be proud to show off. I’ve had clients tell me they finally get what’s going on with their campaigns because it’s all laid out in a way that makes sense.

It’s as simple as it gets. Setting it up and adding integrations was way easier than I expected👌. The dashboard’s intuitive, and once you’ve got it running, it’s smooth. I use it everyday and the support for onboarding was amazing. They make it so easy for you.

Honestly, AgencyAnalytics has taken a heap of stress off my plate and made me look even better in front of my clients. Worth every cent. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

My experience to date has been that good I haven't found anything I don't like. 🤷‍♂️ Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hey Adam,

Thank you so much for taking the time to share all this incredible feedback. We couldn't be happier to hear that the platform is helping you turn chaos into order and is making you look and feel more professional in your new business!

Warmly,

Dani - Product Marketing Manager @ AgencyAnalytics

Andrew C.
AC
Andrew C.
Organic Marketing Consultant
Small-Business (50 or fewer emp.)
"One of the Easiest to Use Reporting Platforms Out There"
5/5
What do you like best about AgencyAnalytics?

AgencyAnalytics provides one of the easiest-to-use and most insightful reporting platforms out there and has been upping its game over the past three years that my agency has used it. We use it to deliver monthly digital marketing reports and check weekly performance via its dashboards. I love the intuitive user interface for agency staff servicing clients and the ability to easily customize reports tailored to specific clients' needs regarding data. Additionally, the platform has an extensive integration library that connects with almost all major third-party analytics sources for digital marketers.

The AgencyAnalytics team has always been super responsive to customer support requests and guided us to solutions quickly. This also extended to the initial setup of our account and their guides/video tutorials that made it a breeze and minimized errors. Review collected by and hosted on G2.com.

What do you dislike about AgencyAnalytics?

Nothing jumps out in comparison to other reporting solutions out there. Review collected by and hosted on G2.com.

Response from Daniella Ingrao of AgencyAnalytics

Hey Andrew,

Wow, what a kind review! We're super grateful, and very pleased to hear you've had such a wonderful experience with the AgencyAnalytics platform and our team.

That being said, we're always down for hearing more about your needs. If you hit the '?' at the top right of the platform, you can Request a Feature at any time for consideration. This helps us continue building the platform in the right direction to support agencies like yours!

Thank you again and warm regards,

Dani - Product Marketing Manager @ AgencyAnalytics