Mick  C.
MC
Mick C.
Small-Business (50 or fewer emp.)
"Simple, Fast and Effective!"
5/5
What do you like best about Agency?

Everything was taken care of from the start. Throughout the onboarding process, I was walked through all tasks that needed to be completed, and the security was installed without any pain on my end whatsoever. The agent was amiable, and everything went off like clockwork. Review collected by and hosted on G2.com.

What do you dislike about Agency?

Based on my experiences, there is nothing I dislike about Agency. I would have no issue recommending their services to everyone in my network. The security has worked incredibly well so far. Review collected by and hosted on G2.com.

David B.
DB
David B.
Mid-Market (51-1000 emp.)
"Peace of mind at a great price"
5/5
What do you like best about Agency?

I used Agency at my previous job as the head of my company's ISO-27001 system and loved them. We had a specific breach where an employee's account was compromised before they joined the organization. An intruder gained access to our systems and attempted to spend client money. This led me to look for solutions to prevent similar breaches in the future. They built the additional reporting features we needed and their customer service was exceptional.

At my current company, we had an issue where a chrome extension was wrapping emails in malware/click trackers, hurting email delivery rates. This made me sign up for Agency because I couldn't figure out what was going wrong. The Agency team diagnosed my problem personally and installed their suite on our devices to make sure it doesn't happen again. We now use them essentially as our outsourced infosec department. We haven't had any issues since.

Their team is amazing. I really appreciate the peace of mind I get from their technology and their top notch support. Review collected by and hosted on G2.com.

What do you dislike about Agency?

I don't see any downsides to using Agency. I searched around the first time we signed up with them and they were easily the best solution. It wasn't even close. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Efficient, cost-effective, and professional"
4/5
What do you like best about Agency?

The personal attention, quick turnaround and responsiveness, and of course the extremely competitive prices - they're so much cheaper than the rest it almost feels like there must be a catch, but turns out there really isn't Review collected by and hosted on G2.com.

What do you dislike about Agency?

The early-stage vibe has many benefits, but doesn't give the same absolute confidence as a highly established company ("nobody ever got fired for buying IBM") Review collected by and hosted on G2.com.

John M.
JM
John M.
CTO, Co-Founder @ alphabloQ
Small-Business (50 or fewer emp.)
"It has been a smooth ride"
5/5
What do you like best about Agency?

The setup was short and sweet. The agents are invisible and don't interrupt with my daily work Review collected by and hosted on G2.com.

What do you dislike about Agency?

I haven't had any issues so far. It's been a seamless experience. Review collected by and hosted on G2.com.

Beth G.
BG
Beth G.
Small-Business (50 or fewer emp.)
"Effective, efficient, timely and professional"
5/5
What do you like best about Agency?

As a new healthcare startup, we needed a solution we could be confident would provide a comprehensive approach to help us with compliance with an easy, quality solution. Review collected by and hosted on G2.com.

What do you dislike about Agency?

That I did not know about their solution sooner. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great customer service, easy implementation"
5/5
What do you like best about Agency?

The customer success team is very hands-on, they are willing to hear out our pain points and top of mind and provide sensical solutions. The team created a public security profile for our company within days. Implementation was straightforward and self-sufficient too. Review collected by and hosted on G2.com.

What do you dislike about Agency?

Although one is introduced to plenty of content upon sign up, I would like to see more notifications or relevant trainings sent over for those that want to be up to date with latest security standards. Review collected by and hosted on G2.com.

MF
mojdeh f.
Small-Business (50 or fewer emp.)
"Excellent experience"
5/5
What do you like best about Agency?

Our group has been using Agency for a year and it's perfect for us. Easy, efficient, professional, and keeps us all safe! Review collected by and hosted on G2.com.

What do you dislike about Agency?

There is nothing we dislike about Agency Review collected by and hosted on G2.com.

Elianna G.
EG
Elianna G.
Small-Business (50 or fewer emp.)
"Great team and product"
5/5
What do you like best about Agency?

The onboarding was easy, the team kind and responsive the product does work as promised Review collected by and hosted on G2.com.

What do you dislike about Agency?

nothing negative to say happy working with their team Review collected by and hosted on G2.com.

Zach G.
ZG
Zach G.
Chief Information Security Officer
Mid-Market (51-1000 emp.)
"Great for peace of mind plus some!"
4.5/5
What do you like best about Agency?

The onboarding and support team make the setup and use simple. Review collected by and hosted on G2.com.

What do you dislike about Agency?

It has to be toggled off and back on in some scenarios like public Wi-Fi. Review collected by and hosted on G2.com.

LO
Lauren O.
Small-Business (50 or fewer emp.)
"Effective and convenient!"
5/5
What do you like best about Agency?

We appreciate the excellent and responsive support! Amir and Amanda are so professional and this service gives us so much peace of mind for our remote staff. Review collected by and hosted on G2.com.

What do you dislike about Agency?

So far, there has been no downside. We have been very happy with the service. Review collected by and hosted on G2.com.