Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Agency has great customer service and a founding team that deeply know the cybersecurity landscape"
5/5
What do you like best about Agency?

What is most helpful for us about Agency is the direct channel to their product and founding team who is always happy to provide adhoc support and offer their deep knowledge within the cybersecurity sector to direct us in the right direction. This fine-tuned advice and support has proven useful and oftentimes provides net new value add like the creation of our trust page to summarize and publicize our company's commitment for privacy and security. Review collected by and hosted on G2.com.

What do you dislike about Agency?

I would like to have more controls and a real time monitoring dashboard to monitor the status of all of my org's Agency users via an admin portal that is native. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Force Multiplier for Small Teams"
5/5
What do you like best about Agency?

Agency has a ton of domain expertise, making it easy on our team to improve our security posture regularly. Agency is able to be hands on with both scoping and implementing solutions that satisfy the requirements of all major security frameworks. The team is always available to help answer any questions that arise and we speak frequently to keep up to date on our policies and frameworks. Review collected by and hosted on G2.com.

What do you dislike about Agency?

It wasn't plug-and-play as our product architecture is complicated and it took a while for them to get up to speed. Review collected by and hosted on G2.com.

Abigail M.
AM
Abigail M.
Care Navigator
Small-Business (50 or fewer emp.)
"I was assisted by a friendly professional, the session was quick and painless"
3/5
What do you like best about Agency?

Use is not cumbersome to your other uses for devices Review collected by and hosted on G2.com.

What do you dislike about Agency?

I dont love downloading additional software onto my personal laptop but this was for a job Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Managed Security and Compliance"
5/5
What do you like best about Agency?

Agency has provided us with a comprehensive and cost-effective solution for device security and our information security certification efforts. They are responsive to questions and have enabled our team to focus resources on building our product, rather than needing to build out an IT team to manage everything on our own. Their assistance with preparing for our SOC 2 audit freed up a lot of bandwidth for our team. Onboarding is simple and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Agency?

Agency's business is centered around providing managed security and compliance and they do not have their own endpoint device software. As such, they utilize commercial software to provide the security monitoring which limits how much control is available over the specific software functionality. Review collected by and hosted on G2.com.

Verified User in Defense & Space
AD
Verified User in Defense & Space
Small-Business (50 or fewer emp.)
"Great cybersecurity for startups"
5/5
What do you like best about Agency?

It gives me peace of mind and helps when interacting with organizations that require elevated security. Review collected by and hosted on G2.com.

What do you dislike about Agency?

Signing up with Agency does not actually get you to certain levels DoD compliance, but they do not claim to do that. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Love their support team"
5/5
What do you like best about Agency?

Their dedicated support team is a huge plus, providing expert advice whenever needed. They monitor our employees identity over many websites, identify phishing emails and give us the confidence that we're protected Review collected by and hosted on G2.com.

What do you dislike about Agency?

I have no complaints, they are great!!!! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Stellar Security and Support"
5/5
What do you like best about Agency?

Agency's proactive threat detection and prevention mechanisms have significantly enhanced our security posture. Their team’s expertise and responsiveness ensure that any emerging issues are promptly addressed, keeping our systems safe around the clock. Review collected by and hosted on G2.com.

What do you dislike about Agency?

All good for now, there is nothing we dislike about Agency. Their solutions are comprehensive, user-friendly, and the onboarding is very easy. Review collected by and hosted on G2.com.

Verified User in Defense & Space
UD
Verified User in Defense & Space
Small-Business (50 or fewer emp.)
"Head of Strategic Growth"
5/5
What do you like best about Agency?

Agency is always available. Our VP, Ops is the primary POC for our work with Agency, but I have had a few questions around how to scale to suport gov operations. They have always been available and prompt in these discussions. Review collected by and hosted on G2.com.

What do you dislike about Agency?

I don't have anything for this box; from my perspective they have been supportive and engaging -- and patient! Review collected by and hosted on G2.com.

LH
Lily H.
Membership Advisor
Mid-Market (51-1000 emp.)
"Great addition to my exisiting security component"
5/5
What do you like best about Agency?

The product is an absolute must-have. I've reccommended it to a handful of colleagues, and they all agree. It is more than necessary to my computer security framework. Review collected by and hosted on G2.com.

What do you dislike about Agency?

Such a great team. Very helpful and understanding. I highly highly reccommend! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Outstanding Protection and Performance"
5/5
What do you like best about Agency?

The seamless integration and minimal impact on system performance are fantastic. Review collected by and hosted on G2.com.

What do you dislike about Agency?

Honestly, there's nothing to dislike because the software meets and often exceeds all our security needs. Review collected by and hosted on G2.com.