The customer support is fast ans efficient. Their on site equipment offered is reliable and helpful to keep the event going smoothly. Review collected by and hosted on G2.com.

Sometimes the backend can be a little hard to navigate when entering various aspects of ticket descriptions and syllables. The good news is that customer service would correct any issues, or do it for us, whenever we were held up in a snag. Lighting speed 7 days a week. Review collected by and hosted on G2.com.

Afton was incredibly responsive to our evolving needs as a first year festival, helped us drive ticket sales, and delivered valuable tools and expertise for us as we set up our gate team.

It's clear that the team is run by people who are in touch with the attendee experience and that shines through everywhere from the UI on the platform to email correspondence. Review collected by and hosted on G2.com.

There's nothing I feel I can point to that I had issue with Review collected by and hosted on G2.com.

I like that I have a personal support, and Katie, my point person, is patient, knowledgable about what to do and immediate in her responses. Review collected by and hosted on G2.com.

There is no downside as far as I am concerned. Review collected by and hosted on G2.com.

Having Katie supporting us throughout the selling season online as well as on site. She is the best! She is so helpful and responsive!! Review collected by and hosted on G2.com.

I cant think of anything at this time... Review collected by and hosted on G2.com.

The hands on customer service has been great. They are quick and efficient and always provide the support I need in setting up and implementing events. Review collected by and hosted on G2.com.

There are a lot of features. So it can take some time navigating around. But if anything is confusing, their customer service is always right there to quickly help out. Review collected by and hosted on G2.com.

Their responsive to our needs. From begining to end they assisted us with ticketing needs. Review collected by and hosted on G2.com.

From ticketing set up to modifications on the fly, Afton had our backs and Justine actually assisted us off hours. There really was nothing to dislike with the services they provided. Review collected by and hosted on G2.com.

If you have used any other ticketing platform, you know that customer service is almost non-existent. With Afton Tickets, I have never waited longer than 10 minutes for a response. In addition to the best customer service, Afton Tickets is also the easiest and fastest ticketing platform to issue tickets on, saving hours of valuable time. Afton is always willing to go the extra mile to ensure their customers are satisfied. Afton's scanners work great and are very user-friendly. Review collected by and hosted on G2.com.

This is a tough one, as I truly like Afton Tickets platform all the way around and they are lightyears ahead of their competition, including the largest ticketing services in the country. Review collected by and hosted on G2.com.

Customer service is huge to us at FloydFest and Across-the-Way Productions, and maintaining that hyper-focus on customer service starts with a proper ticketing system, for both the patrons and our small team. After enduring letdown after letdown with other ticketing companies, enter Afton Tickets, which excels at crafting a ticketing system that includes all of the features on our ‘wish list;’ daily, responsive, personal customer service to our team; and ideal customer service to our patrons … not just during the original ticket purchase, but onward up through and after our events.

Afton Tickets has saved our small team time and countless headaches, and is now an indispensable tool for both our company and our beloved patrons. Review collected by and hosted on G2.com.

We do not have any dislikes with Afton Tickets. Whenever we have issues, they respond to implement a plan for a fix. Review collected by and hosted on G2.com.

Afton Tickets is quick for our volunteers to learn and easy for our clients to use when entering concerts for our high school choir program. Our last ticketing platform was clunky and wouldn't show all available seats in the auditorium space while customers were choosing. Afton is easy for our clientele to navigate and allows us to post a schedule of events on our website, making it much easier for parents and students to purchase tickets and attend our shows. Purchasing tickets at the door has been made MUCH easier with Afton, and they supply all the tech needed! We are happy with the switch. Better yet, Afton has given us a direct line with an associate who can work our problems with or for us when we have questions. Any concerns about the program are sent to their engineers, who will work on adding the features we need for our programs. Review collected by and hosted on G2.com.

"Behind the scenes" work takes a little while to get used to, but after a few rounds of practice, it becomes much more manageable. Setting aside comp tickets takes a few more steps than ideal. We cannot set different prices for different age groups (yet), but our Afton team assures us that they are working on solutions to these issues (see the above post). Overall, our clients are very happy with the platform and we as administrators are catching up on the behind the scenes work. Review collected by and hosted on G2.com.

The platform is intuitive and easy to use. All the possible setting you might want to use are avaialble and ready ti implement. Customer support is avaialble at all times, always friendly and ready to answer questions. Idefinitly reccomend it! Review collected by and hosted on G2.com.

That is not apple friendly and only android at the moment Review collected by and hosted on G2.com.