Josh W.
JW
Josh W.
Small-Business (50 or fewer emp.)
"Stress Free and User Friendly"
5/5
What do you like best about Afton Tickets?

Working with Afton has made ticketing on the go much more accessible and requires less infrastructure than some other platforms. We have use this platform on cellular wifi without issues. Everything is super straight forward and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Afton Tickets?

My honest review is that I have yet to find anything about this particular platform I haven't liked. I've used several different ticketing platforms throughout the years and so far this has been the best fit for me. Review collected by and hosted on G2.com.

Thomas G.
TG
Thomas G.
Small-Business (50 or fewer emp.)
"Great ticket service, user friendly"
4.5/5
What do you like best about Afton Tickets?

Flexibility. We can use paper or e-tickets and it is easy to get a guest checked in either way. Our events move very smoothly. Review collected by and hosted on G2.com.

What do you dislike about Afton Tickets?

Log in issues from apple devices. I can't keep up on my phone, I have to log in through my computer. Review collected by and hosted on G2.com.

Response from Ryan Kintz of Afton Tickets

Thanks Thomas for your great feedback! We are so happy to hear you love the flexibility of the Afton Tickets platform, and that we've helped optimize and speed up your check-in and entry process. As an avid concert goer myself, the last thing I ever want is to stand in line forever just to get into an event. We will be updating our app for ease of use on apple devices as well as upgrading the reporting options in the box office sales part of our app. We are excited to show you those updates soon! Thanks for everything.

MB
Mike B.
Small-Business (50 or fewer emp.)
"Artist Friendly Company with Personable and Friendly Help"
5/5
What do you like best about Afton Tickets?

They work with artists exceptionally well to understand and meet their needs. They livestreaming options allow integrated product sales, and flexibility for the content delivery. The customer support is top notch, and they make it easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Afton Tickets?

Absolutely nothing. I have been fortunate that the platfor and team has covered every need we have had. Review collected by and hosted on G2.com.

Caleb M.
CM
Caleb M.
Co-Owner/Operator/Booking Agent/Event Planner/Social Media Manager
Small-Business (50 or fewer emp.)
"Excellent solution for my small venue"
5/5
What do you like best about Afton Tickets?

I like that I have a person dedicated to my account and get personal care. Interfacing with a real human being is a big deal to me. Review collected by and hosted on G2.com.

What do you dislike about Afton Tickets?

I cant say there is much I dislike about afton tickets. Review collected by and hosted on G2.com.

TM
tim m.
Small-Business (50 or fewer emp.)
"Ticketing events is a tricky ordeal requiring close attention to detail and communication."
5/5
What do you like best about Afton Tickets?

Their customer service is amazing. Jordan is always there to help with any questions or needs. Events are never straight forward so having that personal attention means everything. Review collected by and hosted on G2.com.

What do you dislike about Afton Tickets?

Their system needs more functionality, but they have heard our requests and have taken them seriously to try and implement a solution. They hold personal meetings to discuss needs and changes specific to our venue. It is extremely helpful. Review collected by and hosted on G2.com.

CM
Cass M.
Small-Business (50 or fewer emp.)
"Great ticketing platform & standout customer service"
5/5
What do you like best about Afton Tickets?

Afton are constantly evolving and improving their platform and their level of communication & customer service really sets them apart. Review collected by and hosted on G2.com.

What do you dislike about Afton Tickets?

I'm hard pressed to find anything negative to say about our experience so far. The Afton team is quick to take on feedback and resolve any issues. Review collected by and hosted on G2.com.

MJ
molly j.
Small-Business (50 or fewer emp.)
"Great people, great product"
4/5
What do you like best about Afton Tickets?

Their support team is top notch! Very pleasant to work with and always quick to respond and help. I often have to train new teams on their software and it's very straight forward and has never glitched on me. I appreciate the real time counts and the ability to run cash boxes off their systems. Review collected by and hosted on G2.com.

What do you dislike about Afton Tickets?

Sometimes it can be difficult to get all aspects of the system to connect (ie. receipt printer to the phones) and I dislike androids in general. Review collected by and hosted on G2.com.

BM
Bobbie M.
Small-Business (50 or fewer emp.)
"Easy-to-use platform with quality customer and tech service!"
4.5/5
What do you like best about Afton Tickets?

The client portal is easy to use with a good selection of options. Our account manager, Vincent, is a gem! He's very responsive and explains things in an easy-to-understand way. Review collected by and hosted on G2.com.

What do you dislike about Afton Tickets?

Currently, there is not an option to have one event across multiple locations. Review collected by and hosted on G2.com.

DD
david D.
Small-Business (50 or fewer emp.)
"Afton Ticket review"
5/5
What do you like best about Afton Tickets?

Afton Tickets was less expensive than other ticket companies. They are local and were answer all of our questions promply and were able to fix our imput errors quickly. Review collected by and hosted on G2.com.

What do you dislike about Afton Tickets?

It was somewhat time consuming to set up the initial site for our event. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Great ticketing product and customer service"
5/5
What do you like best about Afton Tickets?

Afton Tickets was new to our organization and we had a great experience. The product is easy to use and was a fantastic experience - both for us and our ticket buyers. Our Account Manager was always available to answer questions and was always open to receiving feedback on the product. Review collected by and hosted on G2.com.

What do you dislike about Afton Tickets?

The Afton Tickets Knowledge Base could use a revamp; many of my questions weren't answered in the KB. Review collected by and hosted on G2.com.