---
title: Afterword CRM Reviews
meta_title: 'Afterword CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Afterword CRM works for a business like yours.
date_modified: '2026-09-28'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---


# Afterword CRM Reviews
**Vendor:** Afterword  
**Category:** [Funeral Home Software](https://www.g2.com/categories/funeral-home)
## About Afterword CRM
Afterword is funeral home and crematory software, built alongside Funeral Directors. To get it right, our team moved into a funeral home and sat in on first calls, arrangements, removals and embalmings. From that, we built a platform to manage everything from first call to aftercare, so your staff spend less time on paperwork and more time with families. Use Afterword to support the way you work. Build a custom plan from case management, online planning, chain of custody and more, or set up Afterword Essential yourself and have case management running today. ⎯ Afterword, customized for your home Case management ‧ Virtual selection room and online planner: Display all your products and services without needing more physical space and guide families online as if they were in person with your team. ‧ Documents and eSignature: Paperwork is generated for the services selected and signed in the arrangement room or from home. ‧ Payments: Take cards in person or online and see what's outstanding. ‧ Reporting: An accurate pulse on how your business is doing. ‧ AI obituary writer: A personalized obituary from the service details and the family's information. ‧ Integrations: Connect with the programs that are important to your business through integrations with ASD, Tukios, QuickBooks, Federated, Canva, WordPress and Google and Outlook calendars. Grace, the first AI assistant designed for funeral homes: Photograph a worksheet and Grace builds the case. She pulls a family's history before you meet them, and sends the welcome note, payment reminders and anniversary message. Whiteboard and tasks: Track tasks and collaborate from anywhere. Body tracking: Protect families and your reputation with GPS location verification, visual documentation and legal-grade security. ⎯ Crematory software: Manage everything in one place, from scheduling and cooler capacity to tracking of every urn and personal belonging. ⎯ Afterword Essential ‧ Case management for independent funeral homes that want to get up and running themselves. All for $79/month. ‧ Set up your own account. ‧ Type it once: Decedent and service details carry into every document, statement and report for the case. ‧ Automatic statements: Your statement of funeral goods and services is calculated from your products and prices. ‧ Tukios and ASD: Case details flow to your obituaries and answering service. Why firms trust us ‧ SOC 2 Type II attestation. ‧ Winner of the 2025 NFDA Innovation Award for Grace AI. ‧ Used by firms serving tens of thousands of families across the US and Canada.






- [View Afterword CRM pricing details and edition comparison](https://www.g2.com/products/afterword-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-28+20%3A52%3A24+-0500&secure%5Bsession_id%5D=72de6e90-efb9-413b-9ceb-f5606d03bf97&secure%5Btoken%5D=befbc2a0e19eba2830977e225f7a5996fa8967cbd3e6341081a4d2cec88bb2f9&format=llm_user)

## Afterword CRM Features
**Additional Functionality**
- Inventory Tracking
- Contact Database
- Pre-Need Management
- Geographic Maps
- Contract/License Management
- Reporting & Statistics
- Document Management
- Cremation Management
- Inventory Management
- Accounting Integration
- Customizable Reports
- AI Copilot
- QuickBooks Integration
- Scheduling
- Receipt Management
- Invoice Processing
- Event Calendar
- Donation Management
- Financial Analysis
- Customizable Forms
- Order Management
- Calendar Management
- Cemetery Management
- Generative AI
- Invoice Management
- Document Generation
- Records Management
- Data Storage Management
- Contact Management
- Financial Management
- Electronic Signature
- Merchandising
- Order Entry
- Availability Indicator
- Employee Database
- Cost Estimating
- Self Service Portal
- Financial Reporting
- Status Tracking
- Alerts/Notifications
- Template Management
- Case Management
- Third-Party Integrations
- Multi-Location
- Document Storage
- Customizable Templates
- Forms Management
- Customer Database
- To-Do List
- Appointment Management
- Data Import/Export
- Activity Dashboard

## Top Afterword CRM Alternatives
  - [Passare](https://www.g2.com/products/passare-passare/reviews) - 5.0/5.0 (1 reviews)
  - [1Director](https://www.g2.com/products/1director/reviews)
  - [Gather](https://www.g2.com/products/gather-c9bc6a39-200f-431d-ab99-e676a4650204/reviews) - 4.9/5.0 (7 reviews)