Bradley C.
BC
Bradley C.
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Waste of time"
1/5
What do you like best about Afterpay?

Hard to tell to be honest - as they are so selective and impossible to speak with. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

No phone number to call or customer service chat feature online. They make you fill out a form and reject companies every time in a blunt manner via email with no feedback. It has nothing to do with credit referencing as they don't even ask for a company number - they reject you purely based on turnover (and our's isn't small).

I find this incredibly rude and a waste of time. I know they are a large company, but I think when PayPal finally gets their act together (even though they have terrible customer service) this mob will fall. If you are so exclusive now - why will we waste our time with you when we are bigger.. Bad attitude.. Review collected by and hosted on G2.com.

Katriana B.
KB
Katriana B.
Creator & Builder
Small-Business (50 or fewer emp.)
"Pay in 4 installments"
5/5
What do you like best about Afterpay?

The app for Afterpay is amazing and very easy to use. I really do enjoy the ease of access to the features of Afterpay via app.... Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

I do not like the restrictions that Afterpay sets for the customer Review collected by and hosted on G2.com.

Verified User in Music
UM
Verified User in Music
Small-Business (50 or fewer emp.)
"Affordable products with Afterpay"
5/5
What do you like best about Afterpay?

I love that I can get what I need and not have to pay for everything in full. It makes it easier to afford my necessities. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

I wish I could choose when the amount is taken out of my account each time. Review collected by and hosted on G2.com.

Verified User in Fine Art
UF
Verified User in Fine Art
Small-Business (50 or fewer emp.)
"Convenient for owners and customers!"
4.5/5
What do you like best about Afterpay?

Afterpay is convenient to use as someone who sells products. It allows my customer base to open more as it allows customers to pay in smaller chunks rather than everything up front. The interface is incredibly easy to use and it allows me to earn my money in a way that makes me and the customer happy. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

Afterpay as a whole is great, however using it does cause a delay in payment for my services. I would love to be able to get all of my money upfront, however the process of receiving money through this service does put a major delay on it. It is an adjustment that I have to take the time to plan for. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Solid product but not best in class"
3/5
What do you like best about Afterpay?

It was easy to integrate and use. Customization of the logo was possible also. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

Their rate structure was significantly less favorable than QuadPay (Zip) and their onboarding team was way less involved / responsive. Review collected by and hosted on G2.com.

Grace Danielle B.
GB
Grace Danielle B.
Co-Owner
Small-Business (50 or fewer emp.)
"Great option for purchasing inventory for small business!"
5/5
What do you like best about Afterpay?

When I first was made aware of AfterPay, it was a definite game changer! I’m a small business owner specializing in custom designs for T-shirt’s, tumblers, etc. I was able to purchase new inventory without being out the full total all at once! This helped build up that inventory as well as offer more items that I would not have been able to do! Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

I’m newer to AfterPay but one thing I have found frustrating would be the refund or return process. Once you complete Order and have any issue, you must wait even after return has been completed by the merchant to contact AfterPay for refund to be processed. Review collected by and hosted on G2.com.

Edith L.
EL
Edith L.
Teacher
"Loving afterpay"
5/5
What do you like best about Afterpay?

The way I can get the things I need and want without using a credit card but still paying little by little. Four payments and your done. LOVE it. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

Its not available everywhere. more sites need to have this way of paying. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Afterpay - convenient and easy to use!"
5/5
What do you like best about Afterpay?

User-friendly and super convenient for purchases (especially those with some potential returns in them)! Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

I wish there were more sites that I could use afterpay for or have the option to extend my payment plan for an additional 2 or 4 weeks. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Will Straight-Up Steal From You"
0/5
What do you like best about Afterpay?

Seems like they have customer service reps that will respond to your inquiries. Now, they don't actually do anything to solve your issue, but they'll acknowledge the issue at least. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

The fact they steal money from you; this is not cool. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Good idea"
4/5
What do you like best about Afterpay?

Flexible solution which is nice, to have as an option Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

Can create a bad habit in spending, have to be careful w how much you use it Review collected by and hosted on G2.com.