Leilani C.
LC
Leilani C.
Office Administrator
Small-Business (50 or fewer emp.)
"Reasonable price and easy to use"
5/5
What do you like best about AestheticsPro?

I was able to create my own forms and the price is good. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

There is no safety feature to warn providers of some contraindications to treatment or allergies warning but it's okay as I made our own forms that will remind providers what to watch for. Review collected by and hosted on G2.com.

Response from Roxanne Brown of AestheticsPro
Edit edit

Thank you Leilani! We love that you were able to not only take advantage of the features we offer but also develop an internal process to mitigate any areas we are lacking. Our software does allow for pop-up notes on clients that may also be of assistance to act as a warning but we will definitely need to explore your processes. A member of our Account Liaison team will be in contact to learn more about how your business operates and listen to your ideas. Best regards -AestheticsPro Team

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"First time user"
5/5
What do you like best about AestheticsPro?

Easy navigation between tabs and all the tasks Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

That the treatment notes and all the pertinent information does not carry over. As someone who does medical weight loss and needs a very comprehensive medical history, not having that carry over as well as not having designated areas for medication lists, allergies etc is of concern.

Also, NO ELECTRONIC PRESCRIBING OPTION (I have to use a different portal to prescribe). Review collected by and hosted on G2.com.

Response from Roxanne Brown of AestheticsPro
Edit edit

Updated Response: AestheticsPro offers an integrated e-prescribing option powered by eazyScripts! Please reach out to your dedicated Account Manager for more information. Thank you!

Thank you! We are happy that you are finding our software easy to navigate and a good asset for your business. We are working on E-Prescribe options in the future so please keep an eye out for newsletters and updates from our team!

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"MyAestheticsPro--overall a great option"
4.5/5
What do you like best about AestheticsPro?

Ease to navigate and use. Straightforward to learn and intuitive design. More user-friendly than other aesthetics software that we have used in the past. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

Some features can be glitchy, but we have found work arounds, as support is usually of little help. Not very responsive to suggestions for new feature developments, and very seldomly do proactive feature improvements or upgrades to elevate the platform experience. Review collected by and hosted on G2.com.

Response from Roxanne Brown of AestheticsPro
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Thank you for your review of AestheticsPro software! We listen to all feedback and are happy to announce the upcoming release of the business mobile app, client portal mobile app, enhanced reporting feature with dashboard, the redesigned AestheticsPro Marketing Solutions feature with SMS text marketing, new client portal, and complete AestheticsPro redesign. All are set for release this year. Thank you for your feedback, and if you have any further requests, questions, or feedback, please connect with your dedicated Account Manager. Thank you for partnering with AestheticsPro!

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Efficient and easy to use the only down paymentFr that it has no app for the phone"
4.5/5
What do you like best about AestheticsPro?

Efficient and easy to use for aesthetic business Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

There is no app for the phone to use and if used on the phone it's constrantky stuck Review collected by and hosted on G2.com.

Response from Roxanne Brown of AestheticsPro
Edit edit

Updated Response: The business mobile app and client portal mobile app are set for release this year! Your feedback was heard, and thank you for partnering with AestheticsPro.

We appreciate your feedback! As you are aware our software is very in-depth and we have designed it as a mobile responsive platform instead of just App-Based. Though we do plan to incorporate some of our features into a stand alone App in the future! In the meantime, please connect with our Support Team to ensure your settings are configured properly to maximize your mobile experience. Have a wonderful day -AestheticsPro Team

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Amazing software for medical aesthetics!"
5/5
What do you like best about AestheticsPro?

Easy to use, 24/7 support, user-friendly, it has everything you need Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

I dont have any negative thing to say. It is a great software Review collected by and hosted on G2.com.

Response from Roxanne Brown of AestheticsPro
Edit edit

The best software with the BEST CLIENTS. Thank you for the review! -AesheticsPro Team

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"E Prescription will be very useful tool for my practice linked to the patient data."
5/5
What do you like best about AestheticsPro?

Being able to reach Ashley easily for any questions. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

Having to reset the password too often as we log in Review collected by and hosted on G2.com.

Response from Roxanne Brown of AestheticsPro
Edit edit

We appreciate you taking the time to write a review! The addition of AestheticsPro E-Prescribe demonstrates our commitment to providing the features businesses need within the aesthetic industry. With more features and enhancements to come, we strive to be your all-in-one software solution. Thank you again for sharing your insights!

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Very user friendly, great for aesthetic practices"
3.5/5
What do you like best about AestheticsPro?

It's so easy to use, especially compared to the other aesthetic EMR I use at my other practice. I love how easy it is to do documentation, the sticky note option is also convenient: you can make a note pop up every time you open up a patient's chart. I also like how easy it is to delete and edit notes. I like it's ease and integration with payments: we can invoice, quote, take care of the money side of business with Aestheticspro. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

You have to physically sign your documents each time, with other software, I like how I can upload my signature and press a button to have my signature appear.

I hate how when I'm documenting for lasers, I have to press the (+) button to save the settings in addition to clicking save records. We have lost MULTIPLE documentation and settings (which have been very inconvenient and inappropriate to lose these settings) due to this flaw and is definitely my biggest pet peeve!

There's no option on Aestheticspro for sending e-scripts. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Great system for an "all in one""
4.5/5
What do you like best about AestheticsPro?

I like that you can schedule, take payments, create subscriptions, and create and view medical records as well as keep before and after photos all within this software. It really does have everything you need. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

The only thing I dislike, is if we have multiple locations, the patients info can't be found unless I go to the last location they were at and move them to our location before scheduling them again. It gets to be a hassle when they can't remember the last location they were at Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"My Aesthetics Pro for Medical Spas"
4/5
What do you like best about AestheticsPro?

I love that the software is overall user friendly and that customer support is quick to respond and resolve issues or answer questions. I am relatively tech-savvy and not afraid to learn through trial and error. I am comfortable trying features without having had a full training on them, and Aesthetics Pro is user friendly in the sense that I can learn that way without messing anything up. They also have a variety of reports for analytics. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

There are some features that are not well developed. For example, the calendar does not allow you to update both day and time simultaneously if rescheduling an appointment to a day of the week with different operating hours than the original day it was scheduled for. Due to a recent update, services that were added as an up sell during the appointment must be added to the appointment on the calendar before checking out, rather than adding them to the invoice at check out, making the process more time consuming both for staff and customers. Glitches also sometimes occur (although rarely). Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"below adequate web based system"
1/5
What do you like best about AestheticsPro?

web based so that it can be accessed anywhere Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

Customer support, site going down often, buggy functionality, poor customer suppor Review collected by and hosted on G2.com.