James D.
JD
James D.
IT Director
Small-Business (50 or fewer emp.)
"Centralized Control and Security for Scalable IoT Connectivity"
5/5
What do you like best about Aeris IoT Connectivity Management?

What I appreciate most about Aeris IoT Connectivity Management (other than our fantastic account manager Donnail Ezzell) is the centralized control it gives over every connected device. Being able to see usage, status, and carrier information in one place makes day to day management far more efficient and eliminates the need to move between multiple carrier systems.

The ability to activate, suspend, and troubleshoot SIMs directly from a single dashboard significantly reduces response time and minimizes downtime. In addition, the built in security controls add another layer of confidence. The platform makes it straightforward to restrict which IP addresses and web services a SIM can access, helping to lock down devices and reduce exposure to unauthorized traffic. That combination of visibility, administrative control, and network level security makes it well suited for managing IoT deployments at scale. Review collected by and hosted on G2.com.

What do you dislike about Aeris IoT Connectivity Management?

Their portal needs the entire ICCID to search instead of doing a "smart search" for digits in the search field that are included in ICCIDs. This is just a small inconvenience but I am sure it will be updated in the future to allow this. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Excellent Visibility and Control for Global IoT SIM Management"
5/5
What do you like best about Aeris IoT Connectivity Management?

What we like most about Aeris Communications IoT Connectivity Management is the visibility and control it provides across our global device deployments as well as the support from all employees we have had the pleasure of interacting with.

Since our devices rely on SIM cards in the field, having a centralized platform to monitor usage, activate or suspend SIMs, set data limits, and troubleshoot connectivity issues in real time is extremely valuable. It helps reduce downtime, enables us to manage costs more proactively, and lets us resolve issues quickly without needing physical access to the devices.

We also value the platform’s scalability. As we roll out additional devices, we can onboard new SIMs easily and manage everything within the same system. That flexibility and operational efficiency are essential for maintaining reliable performance across a distributed network. Review collected by and hosted on G2.com.

What do you dislike about Aeris IoT Connectivity Management?

At our scale and for the work we are involved in, there are no dislikes. The platform is easy to use and manage and the customer support is reliable and efficient. Review collected by and hosted on G2.com.

Trey H.
TH
Trey H.
A/R; Billing; Inventory Specialist
Small-Business (50 or fewer emp.)
"Intuitive, Reliable, and Cost-Effective IoT Connectivity"
5/5
What do you like best about Aeris IoT Connectivity Management?

I really like Aeris IoT Connectivity Management for its intuitive and user-friendly UI that makes every step of the process, from ordering SIM cards to managing security and billing, seem easy. Their great pricing, reliability, and support are also standout features for us. The ease of use plays a big role in our team's efficiency and scalability, especially with employee turnover and growth. I value the Watchtower security features as they give us confidence that device data, customer information, and network access are well-protected, which is crucial for maintaining trust with our customers. The initial setup was extremely easy, and overall, the solution fits our needs perfectly. Review collected by and hosted on G2.com.

What do you dislike about Aeris IoT Connectivity Management?

For our uses, Aeris fits our company's needs like a glove. We currently dislike nothing. Review collected by and hosted on G2.com.

Matthew Z.
MZ
Matthew Z.
Small-Business (50 or fewer emp.)
"Effortless Onboarding and Stellar Support"
4.5/5
What do you like best about Aeris IoT Connectivity Management?

I like that Aeris IoT Connectivity Management makes onboarding easy. Our customers, which include Mobile Network Operators and MNOs, appreciate that there's no need for a wired connection or a Wi-Fi network to connect to. The support from Daniel Lourie and Erik Lindstrom is great; they are both highly responsive and knowledgeable, which really simplifies the onboarding process. I've also found the support channel to be quick to respond, which was nice. Additionally, the initial setup with Aeris IoT Connectivity Management was very simple. Review collected by and hosted on G2.com.

What do you dislike about Aeris IoT Connectivity Management?

It would be nice to get some additional data through the platform, RSSI values so we know the signal strength for example. That would help us with our in-field trouble shooting. Review collected by and hosted on G2.com.

Jerry G.
JG
Jerry G.
Mid-Market (51-1000 emp.)
"Fast Global Connectivity and Great Support"
5/5
What do you like best about Aeris IoT Connectivity Management?

I like the very good support and the fast, wide range offered by Aeris IoT Connectivity Management. We have products all over the world, and everything just works well. The beginnings are very straightforward and actually, it's very good. The initial setup was easy. Everything's online and the support wise is really good. They have a very good technical person who is very detailed, technical, and also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Aeris IoT Connectivity Management?

At this point, I don't think I have any weakness, but improving security would be great. If they can help more with security to keep our data server, that would be great. Review collected by and hosted on G2.com.

CC
Clark C.
Mid-Market (51-1000 emp.)
"Fast Setup, Seamless Connectivity"
5/5
What do you like best about Aeris IoT Connectivity Management?

I use Aeris IoT Connectivity Management for provisioning IoT devices automatically with zero touch activation. I like that it prevents device disconnection and downtime with real-time monitoring and analytics. Easy SIM activation, suspension, and reactivation are also features I appreciate. The initial setup was fast. Review collected by and hosted on G2.com.

What do you dislike about Aeris IoT Connectivity Management?

I think it could have a more flexible pay-as-you-go pricing model. Review collected by and hosted on G2.com.

RO
Ramon O.
Small-Business (50 or fewer emp.)
"Effortless Global IoT Management"
5/5
What do you like best about Aeris IoT Connectivity Management?

I like how Aeris IoT Connectivity Management offers a centralized platform for controlling global connectivity, allowing me to manage things more effectively. The initial setup was fast, which made starting up hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Aeris IoT Connectivity Management?

I don't like the high platform subscription fees, especially for smaller IoT deployments. Review collected by and hosted on G2.com.

Mauricio F.
MF
Mauricio F.
Head of Operations
Small-Business (50 or fewer emp.)
"Friendly, stable and reliable."
5/5
What do you like best about Aeris IoT Connectivity Management?

Easy to use, intuitive, user-friendly dashboard Review collected by and hosted on G2.com.

What do you dislike about Aeris IoT Connectivity Management?

In my case, the SMS replies are not visible, but there is an additional tool to view them. Review collected by and hosted on G2.com.

Verified User in Construction
EC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Strong IoT Connectivity Management with Great Visibility"
4/5
What do you like best about Aeris IoT Connectivity Management?

The centralized dashboard makes it easy to manage SIMs, monitor data usage, and troubleshoot connectivity issues in real time. The API integrations are a big plus, allowing us to automate workflows and integrate connectivity management directly into our internal systems. Review collected by and hosted on G2.com.

What do you dislike about Aeris IoT Connectivity Management?

There’s a bit of a learning curve, especially for teams new to IoT connectivity management. Some advanced features could benefit from clearer in-app guidance. Review collected by and hosted on G2.com.

SR
Sonya R.
Mid-Market (51-1000 emp.)
"Fast Setup, Real-Time Connectivity Insights"
5/5
What do you like best about Aeris IoT Connectivity Management?

I like having clear visibility into device connectivity status in real time. The initial setup was fast. Review collected by and hosted on G2.com.

What do you dislike about Aeris IoT Connectivity Management?

I don't like the additional fees for advanced features or integration. Review collected by and hosted on G2.com.