# Advocacy Maven Reviews **Vendor:** Advocacy Maven **Category:** [Brand Advocacy Services](https://www.g2.com/categories/brand-advocacy-services) **Average Rating:** 4.9/5.0 **Total Reviews:** 55 ## About Advocacy Maven Advocacy Maven is a customer programs agency that helps companies design, manage, and scale post-sale programs that build trust and drive measurable growth. We work across customer success, community, advocacy, loyalty, and expansion—connecting strategy, execution, and measurement into cohesive program ecosystems. Our work includes customer programs strategy and architecture, hands-on support for launching and evolving programs, platform management and optimization, advocate and community engagement, and the creation of high-impact customer stories. We also support structured activation across reviews, references, surveys, analyst relations, and event participation—ensuring customer voice is earned, intentional, and sustainable. Get in touch: hello /at/ advocacymaven.com ## Advocacy Maven Pros & Cons **What users like:** - Users commend Advocacy Maven for their **innovative engagement strategies** that effectively connect and captivate advocates across platforms. (10 reviews) - Users commend Advocacy Maven's **unwavering commitment** to projects, ensuring exceptional quality and innovative solutions consistently. (6 reviews) - Users appreciate the **effective communication management** of Advocacy Maven, enhancing engagement strategies across various platforms. (6 reviews) - Users value the **extensive knowledge** of Advocacy Maven, enhancing engagement and communication with impressive strategies and content creation. (6 reviews) - Users praise the **responsive customer support** from Advocacy Maven, enhancing their experience and community engagement. (6 reviews) - Creativity (5 reviews) - Professionalism (5 reviews) - Understanding (5 reviews) - Customer Success (4 reviews) - Users value the **exceptional support** from Advocacy Maven, which greatly enhances their project success and community engagement. (4 reviews) **What users dislike:** - Users note **time zone challenges** occasionally arise with Advocacy Maven, particularly for early morning meetings in California. (2 reviews) ## Advocacy Maven Reviews ### 1. Innovative Member Engagement with Advocacy Maven **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica D. | Co-Founder, Chief Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Advocacy Maven?** I appreciate how Advocacy Maven effectively manages communications and engagement strategies across platforms like Slack, LinkedIn, and Influitive. They're very knowledgeable about the tools in the advocacy space, which really helps in connecting with our advocates. I really like their ability to recruit new champions and keep them engaged through their innovative approaches, like trivia games and competitions, which they developed to engage our members. They have been great at content creation and finding new ways to remix content and serve it to a specific audience - particularly our Dropbox Champions. Their content creation and moderation services are excellent. **What do you dislike about Advocacy Maven?** I would love to see more comparative benchmarking of my company against how other companies are performing/what I could be doing. **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven managed our communication strategies on Slack, LinkedIn, and Influitive. They helped recruit and engage Champions, created content, and configured platform settings. Their innovative approaches, like trivia games and competitions, enriched advocate engagement. ### 2. Data-Driven Success with Unmatched Support **Rating:** 5.0/5.0 stars **Reviewed by:** Gerardo B. **Reviewed Date:** December 05, 2025 **What do you like best about Advocacy Maven?** I use Advocacy Maven for data analysis of my advocacy program, which helps in strategic decision-making. I was impressed with the integration of functionalities that we wanted to achieve for our advocacy program. The support we receive, especially from Doina Negrila, is excellent. She provides custom reports, is attentive, and always offers solutions with our data analysis tools. This support is crucial in understanding our business through detailed reports, making sure we stay updated with integrations, and helps us in strategic decision-making. Doina's willingness to always provide solutions stands out to me, and her efforts enable us to understand aspects like the number of people in our system, challenges completed, and milestones achieved. Her support and contributions make me value the service highly, and I believe she is a key person in the company. **What do you dislike about Advocacy Maven?** I think there are some improvements in the platform's data, but to be honest, I don't know if that is your responsibility. Just so that I can have more understanding of the challenges that we have, how many are completed, and the total amount of points received, and to whom. **What problems is Advocacy Maven solving and how is that benefiting you?** I use Advocacy Maven for data analysis, strategic decision-making, and integrating desired functionalities. Support from Doina Negrila provides custom reports and assistance in understanding and utilizing our tools effectively. ### 3. A Positive Partnership Through a Challenging Transition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Advocacy Maven?** What I like best about Advocacy Maven is the level of partnership and responsiveness they bring to the table. Even during a challenging transition period, they made space for open dialogue, took concerns seriously, and worked collaboratively to maintain consistency within our community. Having a dedicated point of contact who is proactive, thoughtful, and truly invested in our success has made a meaningful difference. **What do you dislike about Advocacy Maven?** There wasn't anything I disliked about Advocacy Maven. **What problems is Advocacy Maven solving and how is that benefiting you?** Despite the challenging circumstances surrounding Influitive being sold, my overall experience has been a positive one. The transition period was admittedly rough, with limited communication and some uncertainty along the way. However, once Advocacy Maven stepped in as our main point of contact, things quickly began to stabilize. I truly appreciated being able to openly flag my concerns and have thoughtful, constructive conversations about the future of our community. My representative, Doina Negrila, has been especially supportive throughout this process. She has taken the time to understand our goals, address questions thoroughly, and work collaboratively to ensure our community experience remained consistent and aligned with our expectations. While the transition had its challenges, the level of care, responsiveness, and partnership from Advocacy Maven—particularly Doina—has made a meaningful difference. ### 4. Working alongside Advocacy Maven has been a masterclass in collaboration and team work. **Rating:** 5.0/5.0 stars **Reviewed by:** Mahmoud D. | Top Rated Plus Freelancer (Top 3%), Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Advocacy Maven?** They have a rare ability to translate complicated, technical scenarios into plain English for clients, and then back into clear, actionable technical specs for support. This made my job far easier and ensured every issue was not only resolved, but resolved in a way that the client truly understood and appreciated. **What do you dislike about Advocacy Maven?** They tend to rely on just a few people to run the show, so I recommend they hire more talented people. **Recommendations to others considering Advocacy Maven:** Advocacy Maven bridges the gap between customer experience and technical execution better than anyone I’ve worked with. They don’t just manage platforms—they make sure clients feel confident, supported, and set up for long-term success. I’d happily recommend them to any company that wants both strategic guidance and seamless execution. **What problems is Advocacy Maven solving and how is that benefiting you?** As the support person at Influitive, I had the chance to see how they worked directly with our shared clients, and what stood out most was how customer-focused they are. They helped us manage customers in both technical and customer-centric approaches by holding the hand of the customers from A-Z to ensure success for everyone. ### 5. A Strategic Partner for Advocacy Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Advocacy Maven?** What I appreciate most about Advocacy Maven is their deep understanding of both the Influitive platform and the broader strategy behind customer advocacy. They’re not just consultants—they’re true partners who bring creativity, structure, and actionable insights to every session. Their ability to tailor recommendations to our specific goals and challenges makes a real difference, and their collaborative approach makes working with them a pleasure. **What do you dislike about Advocacy Maven?** There’s honestly nothing I dislike about Advocacy Maven. They’ve been consistently supportive, insightful, and easy to work with. **Recommendations to others considering Advocacy Maven:** If you're looking to elevate your customer advocacy program, I highly recommend working with Advocacy Maven. Their strategic expertise, platform knowledge, and collaborative approach make them an invaluable partner. Whether you're just starting out or looking to optimize an existing program, they’ll help you unlock new opportunities and drive meaningful engagement with your advocates. **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven helps us continuously improve our customer advocacy program on Influitive by providing strategic guidance, fresh ideas, and hands-on support every two weeks. They help us identify opportunities to better engage our advocates, optimize campaign performance, and align our activities with broader marketing goals. Thanks to their expertise, we’ve seen increased participation, more impactful content, and a clearer structure in our advocacy efforts. ### 6. Prompt, Professional, Reliable and Innovative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Advocacy Maven?** What I like best about Advocacy Maven is that they are always very well prepared and knowledgeable. They work with professionals, are highly responsive, even when needs change, and consistently proactive in suggesting innovative approaches. They stay up to date with what’s new on the market, which makes their input both relevant and forward-looking. **What do you dislike about Advocacy Maven?** Nothing comes to mind at the moment... which probably means it's not important enough to be remembered :) **Recommendations to others considering Advocacy Maven:** This is one of those agencies where you can tell they put genuine passion into what they do. They care about the output just as much as their customers do, and they won’t deliver anything they’re not proud of themselves. **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven acts like a partner, not just as a service provider. When working on articles, the moment I hand in the briefing and facilitate the connection with the relevant stakeholders, I know I can count on them to take the lead: they can schedule and conduct the interview, ask all the relevant questions, and draft a high-quality article from the very beginning. They also manage the feedback loops and can deliver the final article without the need for me to interfere. This streamlined approach avoids bottlenecks, prevents duplicate efforts, saves time, and increases efficiency, which makes everyone happy. ### 7. Advocacy Maven is a dream partner **Rating:** 5.0/5.0 stars **Reviewed by:** Britt B. | Senior Program Manager, Customer Advocacy, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Advocacy Maven?** The large swath of knowledge, professionalism, and creative problem solving. **What do you dislike about Advocacy Maven?** Honestly, I don't think I had any negative experiences working with Advocacy Maven. **Recommendations to others considering Advocacy Maven:** Do it! They are incredibly helpful, very well versed in what they do, and wonderful to work with. **What problems is Advocacy Maven solving and how is that benefiting you?** We worked with Advocacy Maven in a CSM capacity for Influitive. There are a lot of nuances to Influitive that might not always be intuitive, and our contact at Advocacy Maven, Simona Herta, always had best practices to share as well as a deep understanding of how the platform works. Also, Simona was fantastic at providing creative ideas as well as practical but impactful ways of utilizing Influitive. She was truly a fantastic design partner. ### 8. Golden Start to keep and increase customer engagement **Rating:** 5.0/5.0 stars **Reviewed by:** cristina e. | Global Customer Marketing Manager for Cybersecurity, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Advocacy Maven?** The level of analysis that Advocacy Maven is able to provide is keen to stay in track and also to take leadership decisions **What do you dislike about Advocacy Maven?** there is nothing that Advocacy Maven should improve **Recommendations to others considering Advocacy Maven:** My recommendations is to consider Advocacy Maven as your trusted partner whatever phase of advocay you are.It's more than 4 years that I work with Advocacy Maven and their knowledge about customer community and engagement helped me to build from zero a community that now have 700 vibrants advocates who advocate for us each day and with a stellar engagement rate of 40% which is a huge result if you think that the average in my industry is 27% **What problems is Advocacy Maven solving and how is that benefiting you?** Engagement with customers and with advocates is the problem that Advocacy Maven is helping most to solve. On top of that Advocacy Maven super power is the capability to advise BEFORE a problem in term of engagement should appear . This proactive approach is precious and unique ### 9. Exceptionally User-Friendly and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Advocacy Maven?** This product is excellent and straightforward to use. I find it very user-friendly. **What do you dislike about Advocacy Maven?** I honestly can't find any drawbacks. I'm extremely satisfied. **Recommendations to others considering Advocacy Maven:** You should give it a try; it's an excellent tool for building campaigns. **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven is excellent, and I also really enjoy the campaigns they offer. ### 10. Outstanding Service, Professionalism and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Arlene C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Advocacy Maven?** We've been working with Advocacy Mavens for our Influitive platform support. The team has been extremely knowledgeable, friendly, prompt and all-around great in helping us with our community. We value our Advocacy Mavens CSM so much - she jumps on issues quickly, has the inside knowledge and know-how to set us in the right direction and is a huge asset for us and our community. In fact, Advocacy Mavens and our CSM were a major factor in us renewing our contract with Influitive/Jigsaw this year. **What do you dislike about Advocacy Maven?** Really there's nothing to dislike about Advocacy Maven. However, if I did have to choose something, it might be that some meeting time choices are very early morning for me (I'm in California). That said, I've never had issues scheduling a meeting or anything like that. **What problems is Advocacy Maven solving and how is that benefiting you?** We use Influitive for our community platform and when they reorganized at the end of 2023, we lost our CSM. For months we didn't have any CSM support under Jigsaw - there were a lot of support issues and no one to really turn to for help, guidance or advice. Once Advocacy Maven joined Jigsaw to reinstate CSM services, there was a marked improvement and positive difference in helping to get our issues resolved, getting creative guidance and just overall support in general. ### 11. Consummate professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Stef P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Advocacy Maven?** Open and honest discussions. It was refreshing to see the level of transparency and it built a strong bond of trust. **What do you dislike about Advocacy Maven?** I really didn't dislike a thing. Some of the reviews mentioned timezone challenges, however they seem to have a global team and timezones were never an issue for me. **Recommendations to others considering Advocacy Maven:** Give them an opportunity to wow you. They'll do it. **What problems is Advocacy Maven solving and how is that benefiting you?** I worked with Advocacy Maven as part of an outsourced customer success service from one of our vendors. They were instrumental in helping us navigate this new company and avoiding some of the challenges we had in the past. I can honestly say that our world definitely improved once Advocacy Maven got involved. ### 12. Your Go-To Partner for Creative, Reliable, and Expert Community Advocacy **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra C. | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Advocacy Maven?** I'd recommend Advocacy Maven to everyone! I'm super impressed by how adaptable, quick, efficient, and creative they are. They consistently deliver innovative solutions and demonstrate commitment to their projects. Advocacy Maven stands out not only for their exceptional expertise in all things "community and advocacy" related but also for their proficiency in essential program operations. This includes tasks such as raising purchase orders, managing and shipping merchandise, handling busloaders, and efficiently uploading leads. Their well-rounded skill set and dedication make them an invaluable partner for any project. If you’re looking for a team that combines professionalism, creativity, and reliability, Advocacy Maven is the clear choice! **What do you dislike about Advocacy Maven?** I've had an extremely positive experience with Advocacy Maven and don't have any dislikes to share. **What problems is Advocacy Maven solving and how is that benefiting you?** Adaptability and Efficiency: They address the need for a partner that can quickly adapt to changes and work efficiently, which benefits us by keeping projects on track and reducing delays. Innovative Solutions: They solve the problem of stagnation by consistently delivering creative and innovative solutions, helping us stay ahead and differentiate ourselves. Commitment: Advocacy Maven's dedication ensures that projects are seen through to completion, providing us with a reliable partner that we can trust. Expertise in Community and Advocacy: They fill the gap of specialized knowledge in community building and advocacy, benefiting us by driving engagement and support for our initiatives. Proficiency in Program Operations: They handle essential tasks like purchase orders, merchandise management, and lead uploads, solving operational challenges and freeing up our time to focus on other critical aspects of our work. ### 13. A Trusted Partner in Community Growth and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Advocacy Maven?** Willingness to dive in and help find a solution. **What do you dislike about Advocacy Maven?** This is not necessarily their issue, but I wish they were able to help us with creating and tracking support cases. **Recommendations to others considering Advocacy Maven:** Community engagement and growth - can be a daunting task.... it takes internal cross - collaboration, creativity, content, purposeful campaigns, and customer engagement. Advocacy Maven provides foundational and background support to allow you to focus on exception content and relationship building. I can't thank Doina enough for her patients, expertise, and willingness to always go above and beyond to support us. **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven has been an invaluable partner in our community growth journey. Their additional support and guidance have been instrumental in troubleshooting, reporting, and continuous improvement. They have been extremely helpful in building reports that help us define and measure our goals, ensuring we stay on track and achieve our objectives. Their team is always responsive and ready to assist, making them feel like a trusted partner. Whether it's solving issues through troubleshooting or providing support during escalations, Advocacy Maven consistently delivers exceptional service. Their dedication and expertise have significantly contributed to our community's success. I highly recommend Advocacy Maven to any organization looking for reliable and effective support in community growth and management. ### 14. Going Above and Beyond: How Advocacy MavenTransformed Support Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Advocacy Maven?** What I appreciate most about Advocacy Maven is the exceptional support I receive from my Customer Success Manager, Doina. She is incredibly responsive, always quick to address any questions or concerns I have. Doina consistently provides helpful, insightful suggestions that have made a real difference in improving our content. On top of her professionalism, she is always friendly and approachable, making every interaction a positive experience. **What do you dislike about Advocacy Maven?** There is truly nothing I dislike about Advocacy Maven. Every aspect of their service, from their responsiveness to the quality of support, has consistently exceeded my expectations. **Recommendations to others considering Advocacy Maven:** I highly recommend Advocacy Maven to anyone seeking top-notch support and guidance. Their team, especially my Customer Success Manager, Doina, is incredibly responsive, knowledgeable, and dedicated to providing insightful solutions tailored to your needs. Whether you're looking for content strategy or platform support, Advocacy Maven delivers exceptional results with a friendly, customer-first approach. If you're looking for a reliable partner to help elevate your engagement content and overall strategy, Advocacy Maven is the perfect choice. **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven has been an invaluable partner in refining my content strategy, providing expert guidance on user experience troubleshooting, and assisting with platform technology issues. Their insightful suggestions for content ideas have helped to elevate my approach, while their troubleshooting skills have ensured smoother operations. Always friendly and eager to support, they go above and beyond to provide the assistance I need, making collaboration a seamless and enjoyable experience. Their dedication to helping in every way possible truly sets them apart. ### 15. Prompt, professional service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Advocacy Maven?** Just love there overall work and commitment, prompt responses, expert guidance and professional service - always with a smile. **What do you dislike about Advocacy Maven?** Still to find out as I haven't experienced any :-) **Recommendations to others considering Advocacy Maven:** If you are considering Advocacy Maven, GO FOR IT! The team is incredibly helpful, full of innovative ideas and demonstrates a strong work ethic. I will choose them every time! **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven assists us with content creation for our advocacy platform, as well as ongoing project management and ad hoc queries. This not only saves us a lot of time but also ensures quicker results. ### 16. Outstanding Support and Results from Advocacy Mavens **Rating:** 5.0/5.0 stars **Reviewed by:** Carol D. | Customer Engagement and Advocacy Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Advocacy Maven?** They communicate promptly and effectively at every step, demonstrating a forward-thinking approach that consistently meets our needs. **What do you dislike about Advocacy Maven?** There is no downside to partnering with Advocacy Maven. This CMS experience is top-notch. **Recommendations to others considering Advocacy Maven:** Don't hesitate to partner with Advocay Maven. Diana and team are truly the best and will walk beside you every step of the way. **What problems is Advocacy Maven solving and how is that benefiting you?** What I appreciate most about working with Advocacy Maven is their deep knowledge of customer advocacy, combined with their attention to detail, prompt communication, and flexibility. Our specialist, Srishty is the best! She excels in advising us about every aspect of our hub with utmost care, ensuring our complete satisfaction through prompt and effective communication at every stage. Our partnership with Advocacy Mavens has made all the difference in managing our community efficiently, helping us to create a consistant and engaging experience for our audience. ### 17. Amazing Experience with Our CSM, Doina N. **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel G. | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Advocacy Maven?** The effective communication and follow ups with flexibility. **What do you dislike about Advocacy Maven?** All good . **What problems is Advocacy Maven solving and how is that benefiting you?** Her expertise is helping us better understand the portal and get the most out of it by sharing her extensive knowledge and experience with the platform. What I appreciate the most about working with Doina: Efficient: She makes every process seamless and saves us valuable time. Creative: Her innovative ideas have significantly improved our outcomes. Very good follow-up: Doina ensures nothing falls through the cracks. Resolutive: She tackles challenges head-on and always finds a solution. ### 18. Advocacy Maven is the team we needed **Rating:** 4.5/5.0 stars **Reviewed by:** Sue R. | Senior Manager - Customer Marketing and Advocacy, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Advocacy Maven?** Advocacy Maven is knowledgeable about customer advocacy and the Influitive platform. The team has been extremely helpful with assisting us in the CSM role of improving our backend processes, recommending improvements, and responding quickly to questions. They have been our cheerleader with Influitive/Jigsaw Interactive for support tickets and getting issues resolved. **What do you dislike about Advocacy Maven?** I haven't used the Advocacy Maven services outside of their roles as our CSM for Influitive. I can't speak to anything I dislike about the company. **Recommendations to others considering Advocacy Maven:** If you're looking for outside experts to assist you with your customer community and advocacy initiatives, reach out to Advocacy Mavens. They have community experts and a strong team to help you reach your community and advocacy goals. **What problems is Advocacy Maven solving and how is that benefiting you?** Since Jigsaw Interactive acquired Influitive, we lost our CSM support to run our customer community. ### 19. BEST Community Advocacy Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Jody B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Advocacy Maven?** Our implementation specialist, Simona was accessible and knowledgeable. At times, we weren't sure of what we were looking for and she was able to dissect our ideas and make them happen. She was incredible at answering all of our questions; if she did not know the answer, she found it out in time. Advocacy Maven's services were engaging, thoughtful, future-forward and timely. Their services are superior. We could not have created our amazing community without their guidance. **What do you dislike about Advocacy Maven?** Our time with Advocacy Maven was cut short due to a merger with Influitve and Jigsaw. Unfortunately, Advocacy Maven was pulled back from their services with Influitive customers and we were not able to get Advocacy Maven's assistance anymore. It was NOT Advocacy Maven's fault. **What problems is Advocacy Maven solving and how is that benefiting you?** We are new to the customer advocacy world. We choose Influitive as our advocacy platform. Advocacy Maven gave us the VIP treatment as we navigated through the development and processes to design the right community for us. They were able to take us through a clear process that was thought-provoking and stimulating. They helped us reach our goal of a community that was inviting and centred around our customers, helped us strategize how to sustain our community and gave us the confidence to build an amazing community. Advocacy Maven also helped us develop realistic goals/KPIs that we could share with our board. ### 20. Creative, Responsive & Excellent Supplement to the team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Advocacy Maven?** Our Advocacy Maven contact is very responsive and creative. **What do you dislike about Advocacy Maven?** To date, we have been very happy with the service that we've received, and feel that they always go above and beyond in presenting the best possible choices to us. **What problems is Advocacy Maven solving and how is that benefiting you?** We brought on Advocacy Maven on a retainer basis to support and advise us with our partner advocacy initiative. In the short time we have been working with them, they have brought light to what's really working, what's not with the platform through good report creation; introduced us to new ideas and ways we could approach challenges; and generally injected more energy and buzz to the platform. ### 21. Exceptional Global Support on Content and Strategy with Advocacy Maven **Rating:** 5.0/5.0 stars **Reviewed by:** Janine F. | Project Lead Customer Advocacy Program, Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Advocacy Maven?** What I like most about working wiht Advocacy Maven is their attention to detail, prompt communication, flexibility, and consistent, forward-thinking customer focus. Advocacy Maven excels in ensuring that all aspects of our projects are handled with care and to our full satisfaction, communicating promptly and effectively at every step. Their flexibility and dedication to our needs have truly set them apart as a partner we can rely on. **What do you dislike about Advocacy Maven?** I don't have any dislikes. I can recommend Advocacy Maven to any organization that needs advocacy, community, VOC, feedback and other programs. **Recommendations to others considering Advocacy Maven:** I highly recommend considering Advocacy Maven for your customer advocacy program strategy, platform management, program setup, content creation, program experience design, among other things. Their attention to detail, prompt communication, flexibility, and customer focus make them an excellent choice for a project. **What problems is Advocacy Maven solving and how is that benefiting you?** We use Advocacy Maven for various tasks related to our customer advocacy programs: program strategy, community management, platform admin, content creation, and measuring program success. In 2023 we consolidated a number of regional communities into one global program. Advocacy Maven's ability to provide a single point of accountability during this work and bridge the communication between our APAC, EMEA, and AMERICAS customers and stakeholders has been crucial for us. We haven't found any other agency that can match their expertise. It's made a huge difference for our program, smoothing out operations and ensuring strong engagement across the globe! ### 22. A truly incredible, flexible, & organized team! **Rating:** 5.0/5.0 stars **Reviewed by:** Paige C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Advocacy Maven?** I genuinely cannot say enough wonderful things about Simona at Advocacy Maven. You can tell she worked long hours just to ensure we had a great experience & could reach our goals. Advocacy Maven has a very organized process & hard-working team that made the experience so much more seamless. We were SO lucky to have this team. If it weren't for the Advocacy Maven team, we would have never completed our projects in time and they would have been so much less cohesive. **What do you dislike about Advocacy Maven?** I believe much (if not all) of the team at Advocacy Maven is based in Romania, and while they work flexible hours, it doesn't always align perfectly with schedules in the US. However, Simona and the whole team at Advocacy Maven were extremely timely with all of our requests & meetings. So I wouldn't say it's a dislike, per se, it just can be a little difficult depending on where you live. **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven (particularly Simona) worked with our team to onboard our Influitive instance in record-breaking time. Our team needed to launch a Customer Advocacy program as fast as possible and Simona worked with us tirelessly to make sure we could reach our deadlines. Neither myself nor anyone else on my team had experience onboarding a platform as complex as Influitive and Simona and the team at Advocacy Maven made it incredibly easy to understand & execute. ### 23. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Breana J. **Reviewed Date:** May 16, 2024 **What do you like best about Advocacy Maven?** Their content creation and knowledge about the tech community. **What do you dislike about Advocacy Maven?** Nothing, they save me a lot of time in my job and it feels like one person there does the work of 5 people. **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven helps me daily with the program I run for my company. They are very knowledgable about the tech community, they know exaclty what they'd be interesting in seeing, and I dont know how I would perform my job without them. They not only save me time by putting together content for my program, but it feels like they personally know each member. ### 24. Advocacy Maven = Success! **Rating:** 5.0/5.0 stars **Reviewed by:** Brent K. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Advocacy Maven?** Advocacy Maven operates at the pinnacle of the industry. Their team's expertise and strategic insights have been instrumental in developing and executing highly effective advocacy programs. What sets them apart is their unwavering commitment to understanding their customers brands, values, and unique challenges, resulting in tailor-made solutions that resonate with each audience. As an Influitive employee, I have had the pleasure to work with Advocacy Maven across multiple customers, and I have seen each customer program flourish under the guidance of the Advocacy Maven team. **What do you dislike about Advocacy Maven?** Nothing! Each team member is amazing, they care about the work they do, and they truly care about helping you as an individual and organization become successful! **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven is the epitome of excellence in customer marketing and advocacy. Their strategic brilliance, commitment to data-driven results, and collaborative spirit make them an indispensable partner for any organization aiming to cultivate a robust advocate community. I wholeheartedly endorse Advocacy Maven and am confident in the profound positive impact they can bring to any brand's advocacy and marketing endeavors. ### 25. Partnering with Advocacy Maven has been a wonderful experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie C. | Enterprise Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Advocacy Maven?** Diana and her team are experts in strategy, and in both developing and maintaining successful advocacy programs. They offer incredible attention to detail, quick response times (even across timezones!), and are absolutely wonderful to work with. **What do you dislike about Advocacy Maven?** Nothing bad to say about working with the Advocacy Maven team—it's been an absolute pleasure! **Recommendations to others considering Advocacy Maven:** If you're looking for a team to help you with data-driven strategic guidance that is wholeheartedly committed to your success, look no further. Advocacy Maven is the best of the best! **What problems is Advocacy Maven solving and how is that benefiting you?** I've had the opportunity to partner with Diana and her team over the past 2.5 years across various customer programs, and each member of the Advocacy Maven team has showcased diligence, commitment, and expertise in all of their work. From day-to-day program management, to building out global event campaigns, and customer award programs, Advocacy Maven can do it all! ### 26. Trusted Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** July 10, 2024 **What do you like best about Advocacy Maven?** The partnership we've developed with Advocacy Maven is highly valued. They help with both the strategy and execution of our plans. They have been with us for almost two years now and helped us move our community to a new platform and continue to help us achieve our goals in membership and engagement. **What do you dislike about Advocacy Maven?** We have found no real downsides of working with them! **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven is doing a phenomenal job in supporting us as we build and grow our advocacy marketing program and community. ### 27. Starting a new Customer Advocacy Program? You NEED Advocacy Maven! **Rating:** 5.0/5.0 stars **Reviewed by:** Dean S. | Global Customer Advocacy Program Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Advocacy Maven?** Adovcacy Maven has a structured aproach that is designed to optimze success. They are also very hands on to ensure you understand, follow, and can ask questions about your program. **What do you dislike about Advocacy Maven?** That I am not able to hire them to run my program permanantly :P. Seriously though, they are knowledgable, patient, and hands on with theor approach. Whether you are a beginner and a seasoned pro they can offer huge value. **What problems is Advocacy Maven solving and how is that benefiting you?** Setting up a customer advocacy program is complicated enough. Doing it correctly and then setting a strategy is absolutley critical. Advocacy Maven offers a structured approach to proving the roadmap to building and managing a successful customer advocacy program. Trust me, you cannont afford to get this wrong. ### 28. Advocacy Maven is a great marketing partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Advocacy Maven?** Diana and team are fantastic to work with. They have broad marketing experience that they apply to the customer community context, but they are very capable in many areas of marketing support. They are creative, analytical, responsive and try hard tro embed themselves in our processes and company goals. They are an effective marketing agency and partner that I'd like to explore doing more with. **What do you dislike about Advocacy Maven?** Maybe the most hindering aspect of partnership is the time difference between us in the US and Europe, but outside of that, no complains! **Recommendations to others considering Advocacy Maven:** Definitely inquire about what other services they can provide beyond their current project. The are very capable of supporting many advocacy and marketing projects and outcomes! **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven is currently helping us manage our online customer community. This includes creating and issuing activities for the members, responding to members questions and feedback, and providing consulting around the current performace and future strategy of the community. ### 29. Organized, proactive, creative, and thorough approach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** March 22, 2024 **What do you like best about Advocacy Maven?** Our consultant was excellent - she kept us on track, she helped us navigate application challenges, and also provide creative solution oriented lens to all of her work. **What do you dislike about Advocacy Maven?** I was a bit confused about the Advocacy Maven role only b/c I hadn't done work like this before. But once I got past that I loved it! **What problems is Advocacy Maven solving and how is that benefiting you?** We were implementing a tool for our company's customer community forum. ### 30. Exceptional work! **Rating:** 4.5/5.0 stars **Reviewed by:** Dmitrij D. | Senior Manager Global Customer Advocacy, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Advocacy Maven?** What I value the most is Advocacy Maven's competitive approach, unlike other service providers, they are in the eternal pursuit of perfection and keep pushing the bar higher. This quality is rarely met nowadays! **What do you dislike about Advocacy Maven?** The agency representatives could be better prepared for some interviews with the customers with complex cases and deployments. **What problems is Advocacy Maven solving and how is that benefiting you?** I started the cooperation with Advocacy Maven in 2009. The agency provided Oracle services in the field of success stories creation, interviewing the customers on the phone and drafting the case studies. It has been a pleasure to work with the agency! You can always rely on their creativity, punctuality, extremely high professional attitude. But what I value the most is Advocacy Maven's competitive approach, unlike other service providers, they are in the eternal pursuit of perfection and keep pushing the bar higher. This quality is rarely met nowadays. I would strongly recommend Advocacy Manven to anyone and I wish them all the best in their future endeavours! ### 31. We couldn't have built our community without their guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon D. | Experience Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Advocacy Maven?** Advocacy Maven set us up for success by providing a clear project outline and a ton of valuable resources for every step in the process of launching our first community on the Influitive platform. **What do you dislike about Advocacy Maven?** Zero complaints! They stuck with us through a heavily delayed launch and have remained accessible and supportive long after. My only regret is not utilizing their resources and advice even more ahead of our initial launch. **Recommendations to others considering Advocacy Maven:** Your community or advocacy platform WILL perform better and be more fun if you work with Diana, but YOU have to do the work to get to know your member personas and create the community that will be best for your specific niche. **What problems is Advocacy Maven solving and how is that benefiting you?** We had never tried an online community for our customers before, and our reference program was a mess that was quickly exhausting some of our best advocates. There were so many lessons we would have had to learn the hard way without Diana and the team to guide us every step of the way. The upfront discovery and prep work helped us dial in our branding and voice and we had a beautifully prepped community to welcome our first members into. Advocacy Maven has all of the resources and all of the plans, it's just a matter of listening to their advice, committing to the pre-launch efforts (all of them, don't try to rush and cut corners!), and getting to know your customers by continuing to connect with them. ### 32. I had a great experience, the team was very attentive and attuned to our needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Ortal G. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Advocacy Maven?** The people as well as how professional and organized they were. **What do you dislike about Advocacy Maven?** Nothing much to dislike. I enjoyed working with them. **What problems is Advocacy Maven solving and how is that benefiting you?** They helped us implement and onboard to our new community. It was a great experience, they were very flexible and accomodating. Helped us meet very short timelines and even reviewed our website and made suggestions and pointed out potential hassards. ### 33. A Real Advocacy Hero **Rating:** 5.0/5.0 stars **Reviewed by:** Jannita D. | Sr. Director, Professional Learning Communities and Instructional Content, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Advocacy Maven?** Diana put relationships first. She was an active listener who wanted to understand our problems fully and became an honorary member of our team as we developed solutions together. **What do you dislike about Advocacy Maven?** The only thing I do not like is that she's not a full time member of our team and that we need to wait til next year to request more budgets for additional support. **Recommendations to others considering Advocacy Maven:** If you need a partner for the process, look no further. **What problems is Advocacy Maven solving and how is that benefiting you?** We needed someone with super powers and vision to help us re-imagine our engagement strategies around advocacy. Diana was patient, persistent, and consistent as she helped us brainstorm, develop a strategic plan, and then broke it down into attainable steps. Our current success is a direct result of her support! ### 34. A pleasure working with Advocacy Maven!! **Rating:** 4.5/5.0 stars **Reviewed by:** Michel P. | Vice President Global Marketing & Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Advocacy Maven?** Extremely Professional and very knowledgable. They have the know-how to solve most of our challenges in a very timely and efficient manor. Well done and thanks for all your help! **What do you dislike about Advocacy Maven?** Nothing specific to mention! Very happy overall! They have done a great job! **Recommendations to others considering Advocacy Maven:** I highly recommend you work with Advocacy Maven! Great Team! **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven have been instrumental in helping us manage our Customer Advocacy Program at DataCore Software! ### 35. Dependable, Timely and Quality Services! **Rating:** 4.5/5.0 stars **Reviewed by:** Rashik R. | Customer Advocacy Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Advocacy Maven?** I've been working with Advocacy Maven for over two years and their managed services is a crucial element in ensuring our advocacy program is top of class. I know that any project we collaborate with them on will be delivered to the quality expected from Cisco and does not need that much guidance for it to be executed. I also want to give a special shout-out to Doina who is one of the main points of contact at Advocacy Maven, Doina regularly goes above and beyond and truly puts the customer experience at the forefront of all our projects - I can say that I am always in awe of her professionalism when approaching projects and ability to deliver across multiple projects. Overall, I really value the partnership we have with Advocacy Maven! Doina, Diana and the rest of the team at Advocacy Maven are exceptional partners and I would happily recommend them for anyone looking to sustainably scale their advocacy community! **What do you dislike about Advocacy Maven?** Our team mostly works with the Advocacy Maven team in EMEA which has been super helpful for campaigns based out of EMEA and APJC. For AMER campaign we typically will rely more on resources based in that region. **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven help ensure our community content strategy and content activation plans are executed on time, to the campaign specifications we are given from our internal stakeholders and within Cisco's brand/language guidelines. They are very familiar with the platform we use to run our community and their creative recommendations help ensure the customer experience within the community is seamless and that they receive a personalised content expereince. ### 36. The Ultimate Handholders for Customer Advocacy **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Advocacy Maven?** Quite simply, I couldn't have onboarded the Influitive platform without the team behind me. **What do you dislike about Advocacy Maven?** There is nothing to dislike about the Team **Recommendations to others considering Advocacy Maven:** Do it! Every time I start to feel comfortable with Influitive, it takes another twist and turn and I end up knocking on their door again. You will need the support of this team to navigate you through it. **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven are instrumental in our usage of the Influitive platform. Their expertise and knowledge (and short cuts) of Influitive is second to none. And it's a cumbersome platform to navigate, but Advocacy Maven know how! ### 37. "We couldn't have done it without Advocay Maven!" **Rating:** 5.0/5.0 stars **Reviewed by:** Donna A. | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Advocacy Maven?** Diana and her team took time to understand our business and goals and guided us to creating a thoughtful customer journey. Their experience, product knowlege and attention to detail was immeasurable. They're professional, timely, dependable and fun to work with. **What do you dislike about Advocacy Maven?** There is nothing to dislike! It's a pleasure partnering with them. **What problems is Advocacy Maven solving and how is that benefiting you?** They helped us to define and implement a customer journey to share important information with customers in a centralized and cohesive manner. This approach is enabling customers to find what they need when they need it. ### 38. Unmatched Customer Advocacy Program Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Christie A. | Customer Loyalty Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Advocacy Maven?** Advocacy Maven is more than just a vendor to us - they were and are a partner in the success of our program. Aside from building content, they've alwasy been a great sounding board and resource as we've planned campaigns, events, etc. They've been able to share best practices and examples of what their other accounts have done to suceed which has been immensely helpful in the success of our program. **What do you dislike about Advocacy Maven?** Nothing to dislike! I've truly enjoyed my experience with Advocacy Maven thus far and do not have any constructive feedback for the moment. **What problems is Advocacy Maven solving and how is that benefiting you?** When building and scaling an advocacy program, keeping a robust pool of content for your advocactes can be difficult to focus on amongst other high-priitoty items. Advocacy Maven gave us the opportunity to focus on strategic items while they fueled our program with engaging content month over month. ### 39. Advocacy Maven is the key to advocacy success! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole Z. | Customer Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Advocacy Maven?** Diana and her team were pivotal in the building of my advocacy program. Experienced insight led with compassion, and ongoing support was some of the many keys AM provided pre and post of my advocacy program launch. I could not have done it without Diana! **What do you dislike about Advocacy Maven?** I have no dislikes at this current time. **What problems is Advocacy Maven solving and how is that benefiting you?** Customer Advocacy is key to retaining and nurturing customers. Working closely with Diana to ensure that my advocacy program strategically markets, educates and rewards our current customer base has greatly benefited our marketing department company overall. ### 40. Strategic planning **Rating:** 5.0/5.0 stars **Reviewed by:** Tara B. | Customer Insights Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Advocacy Maven?** I worked with Diana at Advocacy Maven, and she led a fantastic strategic planning initiative for our new student community launch. She kept us on track, ensured we reached the proper demo, and capitalized on our existing resources while launching a new platform. Diana also went above and beyond with timely check-ins and graphic design support. **What do you dislike about Advocacy Maven?** I need to meet a minimum character limit for this review, but there was nothing I disliked about working with Advocacy Maven. **What problems is Advocacy Maven solving and how is that benefiting you?** The launch of our new student community. ### 41. Made my life easier — highly recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Kubota Maria H. | Community Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Advocacy Maven?** The Advocacy Maven team was highly professional, knowledgeable, creative, and easy to work with. They took the time and care to understand our target audience and eliminated the guesswork of community management. They consistently turned around deliverables ahead of deadline and were always very transparent. 10/10 would recommend Advocacy Maven. **What do you dislike about Advocacy Maven?** With teams spread out globally, coordinating meetings was sometimes challenging. However, the Advocacy Maven team went above and beyond to accommodate our time zones and keep the lines of communication going strong. **What problems is Advocacy Maven solving and how is that benefiting you?** Advocacy Maven provided peace of mind by filling critical strategic and management gaps we had with a new online advocate hub (community). This helped to boost community growth and stave off stagnation. They helped with everything from content strategy to moderation to reporting and felt like an extension of our team. ### 42. Advocacy Maven helped us stand up our customer community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Advocacy Maven?** The team at Advocacy Maven are clearly experts in the space who are passionate about advocacy. Their enthusiasm to share and help us grow made the partnership incredibly rewarding. **What do you dislike about Advocacy Maven?** Sometimes I felt like the team was so eager to share their ideas that they didn't give me the time to finish articulating the problem that I needed to solve. I often felt like they were talking over me. **What problems is Advocacy Maven solving and how is that benefiting you?** I'd never built a customer community when we purchased Influitive. We had big ideas and goals but no experience to leverage when executing on those ideas. Advocacy Maven helped us close the gap by sharing a wealth of expertise to help us build our program from an informed place. ### 43. Advocacy Maven is the best! **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas D. | Global Advocacy Marketing Manager **Reviewed Date:** January 17, 2023 **What do you like best about Advocacy Maven?** Advocacy Maven is the best! Their managed services are a key reason why our program is successful. They work quickly and accurately to make sure our campaigns are on time. They are also really creative and a pleasure to work with! **What do you dislike about Advocacy Maven?** The only downside for me is that I don't get to work with them more due to the time zone. I am based in the US and on a global team. My colleagues in the UK get to work more frequently with them. **What problems is Advocacy Maven solving and how is that benefiting you?** They are solving our problem of getting content out to our customers quickly. This allows us to serve our customers more relevant content at the time that they need it. ### 44. Effective, creative and professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Advocacy Maven?** hey actively sought feedback, incorporated our ideas, and provided valuable insights to enhance the final deliverables. This agile approach not only saved time but also ensured that the end results perfectly aligned with our objectives. **What do you dislike about Advocacy Maven?** No dislikes I can think of, the outcome of all our projects met and exceeded expectations. **What problems is Advocacy Maven solving and how is that benefiting you?** They helped my business unit to deliver the targeted customer references on a quarterly basis. ### 45. Perfect agency for community managers! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Advocacy Maven?** Diana and her team have helped us enormously over the last few years to keep our community cared for and alive - even in the most chaotic of times! **What do you dislike about Advocacy Maven?** That our budget didn't allow to book more hours ;) **What problems is Advocacy Maven solving and how is that benefiting you?** With the departure of a few key employees in our community management team, we needed support in daily maintenance and strategic development of our advocacy platform. Advocacy Maven took over many parts of this and helped us maintaining and developing the platform but also allowed us to invest more time into caring for our community, instead of loosing hours on technicallites. ### 46. Excellent Consultation and support! **Rating:** 5.0/5.0 stars **Reviewed by:** Saloni S. | Sr. Customer Journey Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Advocacy Maven?** The way they have designed their planner and milestones for us. And their constant support **What do you dislike about Advocacy Maven?** We liked everything, from their support to knowledge sharing and implementation **Recommendations to others considering Advocacy Maven:** If you are a customer-obsessed company, you should definitely work with Advocacy Maven once. They will not only help you design and establish it seamlessly but also help you with all required resources and unfolded new areas of opportunity :) **What problems is Advocacy Maven solving and how is that benefiting you?** Diana is a superwoman when it comes to Customer advocacy and marketing. The amount of experience and expertise she brings to the table is commendable. Advocacy Maven helped us to design and establish our customer program from scratch. ### 47. Great team of professionals who will work hard to help you grow your business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Advocacy Maven?** Working with Advocacy Maven is very easy. They make things work and are very flexible, such as accommodating customer interviews in not-so-common languages or working with complex technical content in various languages, including right-to-left ones. **What do you dislike about Advocacy Maven?** There is nothing I don't like with Advocacy Maven. **Recommendations to others considering Advocacy Maven:** I would recommend Advocacy Maven to any marketers without any doubt. They are a very professional and experienced team that will work hard to help you grow your business. **What problems is Advocacy Maven solving and how is that benefiting you?** The Advocacy Maven team helped us with new customer success stories and collateral production in different languages. They covered the whole process end-to-end, and the result was an excellent piece of content ready to be put in front of our audience, which helped us generate additional interest in our products. ### 48. Enabled! **Rating:** 5.0/5.0 stars **Reviewed by:** Amberly D. | Senior Director of Brand & Content Strategy, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Advocacy Maven?** Keeping us honest about timeline and expectations. **What do you dislike about Advocacy Maven?** The transition to the actual vendor team could have been smoother. **What problems is Advocacy Maven solving and how is that benefiting you?** Establish voice of customer programs and a customer community. ### 49. The people are incredible! **Rating:** 4.5/5.0 stars **Reviewed by:** Sophia G. | Customer Marketing Manager **Reviewed Date:** January 24, 2023 **What do you like best about Advocacy Maven?** The people at Advocacy Maven have been a tremendous help to our software launch. Simona and Sadie have been incredibly responsive and immediately address our questions and concerns. **What do you dislike about Advocacy Maven?** Nothing! Any time a roadblock would appear, Simona and Sadie provided solutions immediately. **What problems is Advocacy Maven solving and how is that benefiting you?** Our organization was going through a relaunch of our customer advocacy program and switching over to a new platform. This is no easy task, and thanks to Advocacy Maven's project management and consultative efforts, we were able to effectively execute our launch on time. ### 50. Responsive, supportive and creative group! **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy F. | Senior Director, Community, Product Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Advocacy Maven?** The team is always responsive to my needs and creative in their ideas for my community content. **What do you dislike about Advocacy Maven?** There is nothing I can think of at this time. **What problems is Advocacy Maven solving and how is that benefiting you?** They assist me in creating new and unique content for my community. - [View Advocacy Maven pricing details and edition comparison](https://www.g2.com/products/advocacy-maven/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+02%3A11%3A38+-0500&secure%5Bsession_id%5D=680ce82d-b76f-4b93-9c93-ca0b50a3bb6d&secure%5Btoken%5D=7a9e10cfe7339969a1ae95fe8c988fb446e7219ea39b58398f4164fcb3312d1d&format=llm_user) ## Advocacy Maven Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Advocacy Maven Alternatives - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (397 reviews) - [memoryBlue](https://www.g2.com/products/memoryblue/reviews) - 4.6/5.0 (307 reviews) - [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) - 4.5/5.0 (292 reviews)