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FK

Firas K.

Small-Business (50 or fewer emp.)

8/27/2020

"Crazy easily to handle, does what it´s supposed to do and a little more"

5/5

What do you like best about Adversus?

How easy and convienient to use it is. I mean seriously, it´s so easy, you can be a d*mb id*ot and will get how to use it. I also love my support team, we chat on WhatsApp and fix every issue within hours.

I tried all the other power dialer and for me, this is the best one

- it´s easy and user friendly

- The set up is easy

- it work´s

- great great great support

- good price

- nice Team

I recommend it to all my friends

I used other dialers, those are too fucking complicated, expensive and have a bad support. E.g. I had to pay 75€ an hour for the support at other companies (stupid thing). Review collected by and hosted on G2.com.

What do you dislike about Adversus?

There were a couple of weird bugs, but I told the CEO and Co Founder what´s wrong and he fixed it within 5 days. Review collected by and hosted on G2.com.

Response from Mads Jepsen of Adversus

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Hi Firas

Thanks for your awesome review. We're glad that we're able to accomodate you with all you need in an efficient and easy-to-handle manner! And thanks for recommending us to your friends - that's amazing!

I'm glad that the bugs you experienced got fixed! And if you ever experience anything weird, don't hesitate to call or write us.

/Team Adversus

RH

Rasmus H.

Partner

Small-Business (50 or fewer emp.)

11/4/2020

"Adversus have a very big impact for our company operations."

5/5

What do you like best about Adversus?

The network connection is always on highest level, and the support is helpful. They fix everything in a second, and the management is always down on earth and very kind. Review collected by and hosted on G2.com.

What do you dislike about Adversus?

The only thing i would like to point out, is the letters on the dialing page is quite small, - other than that, everything runs perfect! Review collected by and hosted on G2.com.

Recommendations to others considering Adversus:

If you need the perfect dialer, and the best service then take contact to Adversus. Review collected by and hosted on G2.com.

What problems is Adversus solving and how is that benefiting you?

Everytime im in contact with the support, they make sure i understand my problem. This gives me the opportunity to learn. Review collected by and hosted on G2.com.

Response from Malene Hessellund Lastein of Adversus

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Hi Rasmus

Thank you very much for your review. It's awesome that you can improve your company's operations through Adversus.

It's great that you always experience our support on a high level. We're here to help, so don't ever hesitate to contact us.

Regarding the size of the letters in the dialer, you can hit "control" and "+" to zoom in, but it's definitely taken into account. Thanks for the feedback!

Have a great day.

/Team Adversus

AL

Anders L.

Small-Business (50 or fewer emp.)

8/28/2020

"The best dialer system on the market."

5/5

What do you like best about Adversus?

Over the past 13 years, I have used almost all dialer systems available on the Danish market, and all have had major challenges with user-friendliness and downtime. Adversus has no challenges with these things. It is easy, simple, and almost never down. Review collected by and hosted on G2.com.

What do you dislike about Adversus?

There are often changes in the system. This is actually a good thing, as they always ensure to optimize the system and make it more user-friendly. - It is more a question of whether I am adaptable enough. Review collected by and hosted on G2.com.

Recommendations to others considering Adversus:

It is worth all the money. From a single employee to 200+. Review collected by and hosted on G2.com.

What problems is Adversus solving and how is that benefiting you?

We have a much more efficient workday thanks to Adversus. We make more calls, minimize wasted time, and have one system that communicates with all our departments in the company. Review collected by and hosted on G2.com.

Response from Mads Jepsen of Adversus

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Hello Anders,

Thank you so much for the 5 stars and your great review. We are extremely grateful for it!

Yes, we apologize that you often experience changes. We always try to optimize our platform, and sometimes it can happen a bit quickly. We are trying to get better at informing about changes and new features in Adversus, so hopefully, you will notice this soon. Thank you for the feedback - we take it to heart and strive to improve all the time!

We are really happy that we help you optimize your workflow - that is precisely our goal.

Hope you have a really good day, and again - thank you for the great review.

/Team Adversus

KT

Keld T.

Afdelingsleder

Small-Business (50 or fewer emp.)

11/4/2020

"Years of experience using Dialers"

5/5

What do you like best about Adversus?

It is always working

It is effective

It is easy to use, both for admin and for agents Review collected by and hosted on G2.com.

What do you dislike about Adversus?

There is no real downside, even if you find yourself in trouble, their support is extremly helpful and professional Review collected by and hosted on G2.com.

Recommendations to others considering Adversus:

It is easy to set up and use, but there is a lot of funtionality, to get the most out of the dialer - Talk to the support, they know what they are doing Review collected by and hosted on G2.com.

What problems is Adversus solving and how is that benefiting you?

We have increased our profits due to Adversus being more stable and effective than what was used before. Review collected by and hosted on G2.com.

Response from Malene Hessellund Lastein of Adversus

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Hi Keld

Wow, what a great review. Thank you for that! It's really awesome to hear your thoughts on what you like best and that you always experience that it's working.

Our support team is delighted that you are satisfied with them! Don't ever hesitate to contact us if you have anything, regardless of its size. Our platform's whole point is to make our customers more efficient, and to see that you have increased your profits due to us is so affirming!

Thanks for sharing your experience with us!

/Team Adversus

AF

Verified User in Fund-Raising

Mid-Market (51-1000 emp.)

11/5/2020

"The onboarding has been absolutely amazing"

5/5

What do you like best about Adversus?

Its software that is so easy to understand for the agents, and the support operators have been brilliant to answer fast and in detail, every time. Review collected by and hosted on G2.com.

What do you dislike about Adversus?

i found some minor mistakes in the first invoice we received, but it was quickly fixet. Review collected by and hosted on G2.com.

Recommendations to others considering Adversus:

imagine to not worry about anything regarding your dialer - welcome to adversus Review collected by and hosted on G2.com.

What problems is Adversus solving and how is that benefiting you?

especially with the tool: Journeys, we have a much better overview of our leads, performance, and data in my team.

The dashboard and report system is easygoing and helps me on a daily basis to understand my business.

The integration of an iframe inside the program have improved the sales agents product understanding and is helps them providing the best experience possibly for the costumer. Review collected by and hosted on G2.com.

Response from Malene Hessellund Lastein of Adversus

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Hi there

Thank you for your review of us. We're thrilled to hear that your onboarding has been amazing and that it's easy to use Adversus for you and your agents.

We're sorry for the minor mistakes on your first invoice, but glad to hear it was fixed quickly!

Thank you once again for taking the time to write us a review, and if you have any questions or challenges in the future, we're always happy to help!

Have a great day.

/Team Adversus

SE

Signe E.

Fundraisingkoordinator

Small-Business (50 or fewer emp.)

11/19/2020

"Userfriendly design and helpful staff"

5/5

What do you like best about Adversus?

Adversus is easy to use, got all the basic functions you need and much more. If you have people working from home (as we do right now because of the pandemic) it is nice to be able to reach them through the system if they need help.

Overall Adversus have been very helpful throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Adversus?

It took a while to adapt the system to our needs, but adversus managed to do it:) Review collected by and hosted on G2.com.

Response from Malene Hessellund Lastein of Adversus

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Hi Signe

Thank you very much for your great review. We're happy to hear that you appreciate the help you get from us and that the platform is user-friendly.

Also awesome to hear that you have been able to work from home without any issues - and still do so. If you ever have any questions or need some help, please do not hesitate to contact us!

Thanks again, and have a great day, Signe!

/Team Adversus

CW

Camilla W.

Small-Business (50 or fewer emp.)

11/17/2020

"Quick and easy to get started"

5/5

What do you like best about Adversus?

Intuitive system that makes it easy for everyone to use Review collected by and hosted on G2.com.

What do you dislike about Adversus?

Difficult to differentiate between voicemail and a real call Review collected by and hosted on G2.com.

Response from Malene Hessellund Lastein of Adversus

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Hi Camilla

Thank you for taking the time to write a review - and what a nice one. It's great to hear that you find the system intuitive and user-friendly.

We'd be glad to hear what problems you're facing regarding the differentiation between voicemails and real calls. Please send us an email at support@adversus.io, and we can discuss your challenge.

Thank you once again. Happy dialing!

/Team Adversus

SV

Simon V.

Administrator

Small-Business (50 or fewer emp.)

8/28/2020

"as an experienced Adversus user, I am glad to recommend the dialer system."

4.5/5

What do you like best about Adversus?

The level of support is outstanding. day to day use of the system both as administrator and agent is easy to use, and there is accepteble downtime. There are many different features that allows the administrator to setup campaigns specifically for the use that is needed. Review collected by and hosted on G2.com.

What do you dislike about Adversus?

The inbound part of the dialer system is an ongoing development. As a costumer, our suggestions are being listened to, and its my experience that Adversus try to develop the needs of the costumers. Review collected by and hosted on G2.com.

Recommendations to others considering Adversus:

I would highly recommend Adversus. Review collected by and hosted on G2.com.

What problems is Adversus solving and how is that benefiting you?

as a callcenter with many different types of campaigns and client needs, thats not an easy question to answer. overall Adversus is a dialersystem that meets our needs for all our clients. Review collected by and hosted on G2.com.

Response from Mads Jepsen of Adversus

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Hi Simon

Thank you! We're glad that you want to recommend our dialer to others.

Thanks for the kind words about our support and our platform. We try to help you in the best possible manner, and are happy to hear that you appreciate it!

As you said, the inbound part of our dialer is an ongoing development. We're always taking your needs into account and trying to prioritize according to our customers' needs. In the end of the day, you're the one's using it! ;o)

Thanks again, Simon. Have a great day.

/Team Adversus

AT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

1/8/2021

"Great system"

4.5/5

What do you like best about Adversus?

Easy to use - Setup of campaigns. Is was easy to setup and support helped me through initial setup. So that's actually a great way of setting it up. Review collected by and hosted on G2.com.

What do you dislike about Adversus?

Default teams - standard to all users - Lack time. Review collected by and hosted on G2.com.

Response from Malene Hessellund Lastein of Adversus

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Hi there,

Thank you for your review! It's awesome to hear that you find Adversus easy to use and that you've experienced helpful support through your setup.

If you need any help or have some feedback regarding your teams and users' setup, please don't hesitate to reach out to our support in-app, on support@adversus.io, or by phone at +1 (337) 385 5102.

Have a great day, and once again - thank you!

/Team Adversus

AB

Verified User in Banking

Small-Business (50 or fewer emp.)

8/27/2020

"Very intuitive and user friendly"

5/5

What do you like best about Adversus?

The ease of use and the countless functionalities are part of what makes this dialer's charm. I am able to manage my calendar straight from it without feeling the need to constantly go to my google calendar. The automation capabilities have saved hours of work. Really worth the time and money invested in it. Review collected by and hosted on G2.com.

What do you dislike about Adversus?

There isn't really anything I dislike about the dialer, it feels like a complete upgrade. Review collected by and hosted on G2.com.

Response from Mads Jepsen of Adversus

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Hi there

Thank you for your first-class review of us and our dialer. It's great to hear that we've helped you save a lot of hours on boring, manual work. That's the whole idea!

Have a great day, and thanks for taking the time to make an awesome review.

/Team Adversus