Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Not for Urgent Care"
2.5/5
What do you like best about AdvancedMD?

I like the color scheme and the appointment grid Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

it is definitely not suitable for Urgent care, The items that we need for meaningful use are not easy to measure Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"User friendly!"
2/5
What do you like best about AdvancedMD?

Easy to navigate & extremely user friendly. I learned how to navigate this system better than any other. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

Freezes more often than I’d like. Wish I could do scheduling & view patient statements from EHR. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Love the PM/Billing side"
5/5
What do you like best about AdvancedMD?

The ease of use in the system. Pressing F1 on any screen to get help or to learn how to do/use Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

The updates without notice. Having to pay a fee for every little thing. Some reports or things that should be free, isn't, and is very pricey. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"It’s great for scheduling"
4/5
What do you like best about AdvancedMD?

Best for small practices as once you get to large/ multi location, it’s hard to report off of Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

Our office is large and has multiple locations. It’s very hard to run reports based on location. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"AdvancedMD for medical billers"
3/5
What do you like best about AdvancedMD?

I liked that it was 1 system that you could input charges and bill from. It scrubbed your claims, and you knew from the same system if you had any errors that needed to be fixed. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

Not much to dislike, sometimes if i went back into a claim it would automatically send out a duplicate. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"AdvancedMd"
2.5/5
What do you like best about AdvancedMD?

It's a simple platform our phlebotomosts use to schedule their routes throughout the hospital to take patients blood Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

It can get complicated at times when multiple people use it Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Need improvement all around"
0.5/5
What do you like best about AdvancedMD?

I like the recent spring 2017 update that they have implemented in their interface. It has brought checking in patients as well as tracking billing statements easy to see. I like how there is now a pop up for co-pays at the first hover over each patient. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

There is too many times where the servers have crashed and customer service response has been giving us the wall. Also when we have to manually fix the errors which can easily be created with some changes are frustrating. There are also recurring errors that delete progress which is quite unacceptable. Lag time is close to dial up. Review collected by and hosted on G2.com.

Bye Felisha W.
BW
Bye Felisha W.
MEDICAL ASSISTANT
Medical Practice
Small-Business (50 or fewer emp.)
"Billing 101"
2/5
What do you like best about AdvancedMD?

The program is extremely detailed down to the filters. There are several ways to manuever around rhe program some easier than others. I love the extras like claim lookup options and how the claim and insurance is in real time. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

It is in some cases TOO DETAILED and technical. Unless you adjust the program to exactly what i want to see every claim that does not meet rhe criteria preset will kick back. Also ro many options for looking up patients and does not migrate updates from EMR TO ADVANCED MD *in real-time. Review collected by and hosted on G2.com.

Abby S.
AS
Abby S.
HR Generalist - People Analytics
Mid-Market (51-1000 emp.)
"AdvancedMD Medical Billing Review"
4/5
What do you like best about AdvancedMD?

One of the best features so far from Advanced MD is the customer service. You may sometimes need to wait for a call back from support to solve an issue, but normally this is not long, and the solution is quick to solve the problem. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

A confusing aspect when we implemented the program with the different tiered level packages for the software packages. You need to make sure you have good communication with your sales representative to make sure that the package level you will be receiving gives you the access that you will be needing. Review collected by and hosted on G2.com.

Curt H.
CH
Curt H.
Owner
Medical Practice
Small-Business (50 or fewer emp.)
"AdvancedMD provides all the features and support a medical billing service needs."
4.5/5
What do you like best about AdvancedMD?

There's a lot I like - and the best is the CBO function that allows me, from one login, to view all of clients at once - I can easily and effortlessly run roll-up reports. The dashboard shows the overall results of my business and I can easily click down to see individual clients. This makes the overall management of our growing firm (over 50 practices nationally) very straightforward. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

Frankly, there isn't much that I dislike. I think the biggest issue we've encountered is that we often times seem to know more about how the system works as it pertains to medical billing than the support team at AdvancedMD. Review collected by and hosted on G2.com.