---
title: Advanced Case Management Reviews
meta_title: 'Advanced Case Management Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Advanced Case Management works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2025-03-10'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# Advanced Case Management Reviews
**Vendor:** Kepner-Tregoe  
**Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Advanced Case Management
Improve case resolution with structured troubleshooting






- [View Advanced Case Management pricing details and edition comparison](https://www.g2.com/products/advanced-case-management/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-02+18%3A14%3A56+-0500&secure%5Bsession_id%5D=78772c45-cb65-4837-b7d0-28e30953b33f&secure%5Btoken%5D=dc72d251238dffb54c75ad50396007f7e9b1e366d9bbf1aa5f4be4aaa901f698&format=llm_user)

## Advanced Case Management Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance