Farjana A.
FA
Farjana A.
Digital Marketing Manager
"User-Friendly Platform with Valuable Insights"
4.5/5
What do you like best about AdRoll?

I like that AdRoll is a user-friendly platform that provides a wealth of insights on performance. It allows us to continuously improve and make data-driven changes. I find it useful for improving our creatives based on engagement and for seeing an overall picture on direct conversions and attributed conversions from our campaigns. Review collected by and hosted on G2.com.

What do you dislike about AdRoll?

I think AdRoll could provide more recommendations generally on the types of campaigns we could build that would work for our organization. Currently, we plan campaigns based on our own ideas, but more discussions on different campaigns or creative formats we could test would be helpful. Review collected by and hosted on G2.com.

Response from Kayleigh Magistre of AdRoll

Hi Farjana! Thank you very much for taking the time to share your experience with AdRoll. We're glad to hear that you find AdRoll easy to use and valuable for performance insights and data-driven optimization. We also appreciate your feedback on wanting more campaign and creative recommendations--that's an area we're actively working to improve, and your input helps shape how we evolve the platform. Thank you again for sharing such helpful feedback!

Adenisa J.
AJ
Adenisa J.
"Effortless Retargeting and Campaign Setup"
4.5/5
What do you like best about AdRoll?

I appreciate how easy AdRoll is to use and set up. The initial setup was extremely easy, which is great. I also like how its AI effectively targets visitors based on the funnel stage they are at. Using AdRoll, I've been able to retarget previous website visitors as they browse related content, which helps bring them back to consider our brand. I find setting the pixel and building campaigns straightforward and efficient. Review collected by and hosted on G2.com.

What do you dislike about AdRoll?

I haven't found anything I dont like about this tool. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"User-Friendly with Impressive Retargeting"
5/5
What do you like best about AdRoll?

I like the statistics. The ad campaigns are great and I appreciate how everything's easily found. I think the results are good. The initial setup was very easy, very self-explanatory, and easy to follow. Review collected by and hosted on G2.com.

What do you dislike about AdRoll?

I haven't been on AdRoll that long, but I would like to be able to retarget social media since that's where most of my audience is. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Mid-Market (51-1000 emp.)
"Easy to Use with Plenty of Support"
5/5
What do you like best about AdRoll?

It’s easy to use, and there’s a lot of support available when I need it. Review collected by and hosted on G2.com.

What do you dislike about AdRoll?

Nothing that we can find at the moment.. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great Support, Solid UI/UX, and Easy Performance Tracking"
4.5/5
What do you like best about AdRoll?

Great support and a solid UI/UX. Pricing is nominal, and it’s easy to track performance. There’s also a wide variety of third-party integrations, which makes it convenient to connect with other tools. Review collected by and hosted on G2.com.

What do you dislike about AdRoll?

Nothing we could think of. The platform is very good in terms of our requirements. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"AdRoll Makes Campaign Management Accessible for Solo Marketers"
4.5/5
What do you like best about AdRoll?

As a one-person marketing department, AdRoll has been a helpful addition to my marketing stack. The templates and walk-throughs make setting up campaigns very accessible. I love the dashboard and the ability to test campaigns with low spends. I like the integrations offered for inputting data, as well. The features offered are adequate for implementing a variety of campaigns without being overwhelming. Review collected by and hosted on G2.com.

What do you dislike about AdRoll?

With the integration of AI, it would be helpful to offer campaign feedback and improvement suggestions based on a campaign's analytics and performance. I also wish Social Advertising were included without having to upgrade. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy Campaign Setup, Want More Out of Reporting"
3.5/5
What do you like best about AdRoll?

It’s simple to set up, and the user experience makes it easy to build campaigns and review performance. Review collected by and hosted on G2.com.

What do you dislike about AdRoll?

It’s charged per impression rather than per click, which isn’t what I expected. The reporting also feels overly reliant on view-through conversions, so it’s harder to understand what’s actually driving results. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Easy-to-Use Platform with Clear Campaign Stats and Fair, Trackable Pricing"
4.5/5
What do you like best about AdRoll?

The statistics provided for running campaigns are helpful and easy to understand. The platform is easy to use, and the pricing feels fair, with campaign charges that are simple to track. Onboarding is also user-friendly, which made it straightforward to get started. Review collected by and hosted on G2.com.

What do you dislike about AdRoll?

Connecting audiences offers several options, but they can feel a bit complicated for an entry-level user. Review collected by and hosted on G2.com.

Response from Julia Engberts of AdRoll

Hi there,

Thank you for taking the time to share your review! It’s wonderful to know that our straightforward dashboard, trackable pricing, and onboarding process have made managing your digital ads so efficient.

We appreciate your note about audience building feeling a bit complex for entry-level users. Feedback like yours helps us refine our user experience and build better guides.

We're always here to help you get the most out of those features, so please never hesitate to lean on our support team as you continue to grow!

Ruuchi V S.
RS
Ruuchi V S.
Digital Strategist
Mid-Market (51-1000 emp.)
"Intuitive Retargeting with Seamless eCommerce Integration"
4/5
What do you like best about AdRoll?

I like how intuitive the AdRoll platform is and how well it handles retargeting audiences. Its ability to connect with our ecommerce store is impressive, as it automatically syncs product data and customer behavior, which makes our retargeting much more accurate. I also appreciate the reliable performance reports it provides. The initial setup was very easy and seamless. Review collected by and hosted on G2.com.

What do you dislike about AdRoll?

I think the platform needs to be more user-friendly so people like me can make changes in the campaigns or upload new creatives when required. It would be helpful if the platform had a more streamlined workflow for campaign management, especially simpler navigation and clearer steps for making updates. Review collected by and hosted on G2.com.

Response from Kayleigh Magistre of AdRoll

Hi Ruuchi! Thank you for your detailed and generous review. We're so glad that you find our platform intuitive and appreciate its seamless eCommerce integration. We understand your feedback about the user-friendliness of our platform and will certainly take it into consideration for future improvements. Your satisfaction is our priority, and we aim to provide a smooth experience for all our users. If you need any assistance with campaign management or have any further suggestions, please don't hesitate to reach out to your account team. We're here to help and ensure you get the most out of your retargeting efforts. Thank you for choosing AdRoll!

Gulbahar T.
GT
Gulbahar T.
Media Buyer
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Effortless Campaign Setup and Seamless Integration"
4.5/5
What do you like best about AdRoll?

I like how easy it is to connect everything, such as products, audiences, and tracking. Unlike other paid ads platforms like Google or Met,a where we need to set up and tweak a lot of things manually, Adroll takes care of most of it automatically, so it saves a lot of time when setting up campaigns Review collected by and hosted on G2.com.

What do you dislike about AdRoll?

There are some limitations when it comes to cart abandonment campaigns. For example, the level of customization is pretty basic, and sometimes the sync between product data and abandoned carts isn’t super accurate Review collected by and hosted on G2.com.