# Best IT Asset Management Software - Page 2 *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* IT asset management (ITAM) software assists with IT asset lifecycle management. The central purpose of ITAM software is to create and maintain a database encompassing the company’s digital, physical, and virtual components. This allows IT teams to gain insight into the current state and capacity of the company’s infrastructure. IT managers can utilize this information to make long-term procurement plans for IT asset purchase, maintenance, disposal, and replacement. On top of building asset databases, ITAM tools often contain features to manage contracts, finances, and risks associated with inventory. Companies can further use these tools for software patching and policy governance. ITAM software ensures each connection is approved, properly formatted, and updated, thereby reducing security risks. Real-time monitoring features allow ITAM products to identify new connections and inform administrators of new and potentially unapproved devices. Some ITAM tools not only manage hardware but also contain the capabilities of [software asset management tools](https://www.g2crowd.com/categories/software-asset-management). To qualify for inclusion in the IT Asset Management category, a product must: - Create a central IT asset database that includes common physical IT assets such as workstations, laptops, servers, printers, routers, and various Internet of Things (IoT) devices - Report the status of each IT asset, including license, warranty, contract, lifecycle, and user information - Automatically discover or manually create new IT assets ## Top IT Asset Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,347 reviews) | Live endpoint inventory with automated patch enforcement | "[NinjaOne Streamlines Endpoint Management and Remote Troubleshooting](https://www.g2.com/survey_responses/ninjaone-review-12791930)" | | 2 | [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) | 4.3/5.0 (448 reviews) | Lifecycle tracking inside ServiceNow ITSM workflows | "[Efficient and scalable solution for managing IT assets and lifecycle](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12737433)" | | 3 | [Deel IT](https://www.g2.com/products/deel-it/reviews) | 4.8/5.0 (271 reviews) | Global device logistics for distributed contractors | "[Fast, Hassle-Free Transfers and Easy Payments with Deel](https://www.g2.com/survey_responses/deel-it-review-13043793)" | | 4 | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5.0 (1,187 reviews) | Per-technician RMM with unlimited endpoint patching | "[Atera: All-in-One IT Management with Strong Integrations, Automation, and ROI](https://www.g2.com/survey_responses/atera-review-12982693)" | | 5 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,904 reviews) | Remote asset support with device monitoring | "[Wonderful product, very flexible, use over many platforms](https://www.g2.com/survey_responses/teamviewer-review-4314442)" | | 6 | [Freshservice](https://www.g2.com/products/freshservice/reviews) | 4.6/5.0 (1,290 reviews) | ITIL-aligned ticketing with integrated CMDB | "[Strong visibility and control, but takes effort to get it right](https://www.g2.com/survey_responses/freshservice-review-12723378)" | | 7 | [Flexera One](https://www.g2.com/products/flexera-one/reviews) | 4.3/5.0 (116 reviews) | License reconciliation with Technopedia normalization engine | "[A must have tool for inventory management for every organisation](https://www.g2.com/survey_responses/flexera-one-review-11647810)" | | 8 | [Tanium](https://www.g2.com/products/tanium/reviews) | 4.5/5.0 (67 reviews) | Real-time endpoint queries across large-scale infrastructure | "[Real-Time Visibility and Fast Global Remediation with Tanium](https://www.g2.com/survey_responses/tanium-review-12961686)" | | 9 | [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) | 4.5/5.0 (85 reviews) | — | "[Real-Time Visibility and Centralized Endpoint Management That Scales](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)" | | 10 | [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) | 4.9/5.0 (1,311 reviews) | Compliance-driven IT asset visibility and documentation | "[Transforming Compliance and Security Management with Scrut Automation](https://www.g2.com/survey_responses/scrut-automation-review-10499291)" | --- ## What Are the Most Common Questions About IT Asset Management Software? *AI-generated · Last updated: May 26, 2026* ### What IT Asset Management providing WiFi-based phones with faxing and texting integration for small teams? Based on G2 reviews, small teams evaluating IT Asset Management software most often prioritize centralized visibility, easy setup, and the ability to manage devices and workflows from one place. Reviewers consistently mention that products in this category are most useful when they simplify day-to-day administration, reduce manual tracking, and support distributed work without adding complexity. According to verified users, strong integrations, straightforward interfaces, and faster onboarding matter more than broad feature claims alone. G2 reviewers mention that buyers should look for tools that keep asset records accurate, streamline onboarding and offboarding, and make it easier to track equipment, software, and support activity across locations. ### What highest rated IT Asset Management for small dental offices and tow businesses needing unified communications? Based on G2 reviews, smaller organizations typically value IT Asset Management software that is easy to learn, simple to deploy, and effective at keeping assets, users, and support work organized in one place. According to verified users, the most helpful products reduce spreadsheet work, improve visibility into assigned devices, and support faster issue resolution through centralized records. G2 reviewers mention that reliability, intuitive navigation, and responsive support are especially important for lean teams without dedicated platform specialists. In this category, highly rated tools tend to stand out when they help teams monitor inventory, document ownership, and stay current on hardware status without requiring heavy customization or a long setup cycle. ### What is the best IT Asset Management for founders making phone calls without disclosing personal cell numbers? Based on G2 reviews, [NinjaOne](https://www.g2.com/products/ninjaone/reviews) stands out as the strongest fit within this dataset because reviewers repeatedly highlight centralized management, remote support, and an easy-to-use interface that helps keep business operations separate and organized. According to verified users, founders and small teams tend to benefit most from software that simplifies device oversight, reduces manual processes, and supports work from anywhere through one platform. G2 reviewers mention that having asset visibility, remote access, and streamlined onboarding in a single tool makes it easier to manage operations professionally as a company grows. While reviews focus on IT management rather than calling workflows, ease of setup and centralized control are recurring strengths. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – used for centralized endpoint management, remote access, patching, and asset visibility in growing teams ### Which IT Asset Management platforms allow answering calls from cell phone app via any location? Based on G2 reviews, this category data is centered on asset visibility, remote support, lifecycle tracking, and centralized IT operations rather than mobile calling workflows. According to verified users, the most relevant strengths buyers mention are remote management, support for distributed teams, and the ability to monitor and manage devices from anywhere. G2 reviewers mention that products such as NinjaOne, Deel IT, and Atera help teams support remote staff, manage global devices, and maintain visibility across multiple locations. However, the reviews provided do not specifically confirm cell phone app call answering capabilities. For this question, buyers should treat remote accessibility and distributed device management as supported review themes, while validating telephony-specific workflows directly in product evaluations. ### Which IT Asset Management systems solve dropped calls and calls routing to voicemail automatically? Based on G2 reviews, the strongest documented value in this category is operational visibility rather than direct telephony troubleshooting. According to verified users, these systems are most often praised for tracking hardware, software, device health, and support workflows in one place. G2 reviewers mention that centralized dashboards, proactive monitoring, and remote troubleshooting can help teams identify infrastructure or endpoint issues faster, which may indirectly improve service continuity. Still, the review data does not specifically verify dropped-call remediation or voicemail routing automation. Buyers asking this question should focus on products that reviewers describe as reliable, easy to monitor, and strong at issue detection, then confirm any voice-routing capabilities separately during demos or trials. ### Which IT Asset Management tools reduce reliability issues where phone system goes down during internet interruption? Based on G2 reviews, users in this category consistently value products that improve resilience through centralized management, monitoring, and better visibility into device and network-related issues. According to verified users, tools that reduce manual oversight and help teams respond faster to outages are especially useful in distributed environments. G2 reviewers mention proactive alerts, centralized dashboards, and automation as common advantages because they help IT teams spot failures, patch endpoints, and troubleshoot remotely before problems spread. That said, the review set does not directly confirm internet-failover or phone-system continuity features. Buyers concerned about interruption risk should prioritize platforms with strong monitoring and incident visibility, then verify communications failover requirements outside the review evidence. ### What IT Asset Management adopted by founders and account executives for ease of connecting multiple locations? Based on G2 reviews, teams connecting multiple locations tend to prefer software that centralizes inventory, support, and asset data so everyone works from the same source of truth. According to verified users, the biggest benefit is reducing fragmentation across spreadsheets, emails, and disconnected tools. G2 reviewers mention that products in this category are most effective when they support remote access, distributed device oversight, and straightforward onboarding for growing organizations. Review themes consistently point to easier collaboration, faster troubleshooting, and clearer ownership records when locations are managed in one platform. For founders and account-facing teams, the main buyer value is simplicity: software that keeps assets visible, current, and manageable across offices without creating extra administrative burden. ### What most trusted IT Asset Management by IT operations managers and system administrators based on user reviews? Based on G2 reviews, trust in this category is most often tied to visibility, reliability, and ease of managing assets at scale. According to verified users, products earn confidence when they centralize inventory, reduce spreadsheet dependence, and make it easier to track ownership, lifecycle status, and support history. G2 reviewers mention that trusted platforms also stand out for responsive support, straightforward setup, and integrations that keep data current across systems. Within this review set, buyers repeatedly praise solutions that improve operational consistency and reduce manual effort. For IT operations managers and system administrators, the most trusted options are the ones reviewers describe as dependable in daily use and effective at creating a clear, shared view of the environment. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – chosen for centralized endpoint management, patching, remote support, and strong day-to-day usability - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) – used for lifecycle visibility, compliance tracking, reporting, and integration with broader IT workflows - [Atera](https://www.g2.com/products/atera/reviews) – valued for all-in-one monitoring, ticketing, automation, and managing many devices from one platform ### What should small business owners evaluate when choosing IT Asset Management for reliability and connectivity? Based on G2 reviews, small business owners should evaluate how well the software keeps asset information accurate, supports remote environments, and simplifies daily operations. According to verified users, the most important factors are ease of setup, intuitive navigation, centralized records, and the ability to monitor and manage devices without relying on scattered spreadsheets or multiple tools. G2 reviewers mention that strong integrations, clear reporting, and responsive support also matter because they reduce friction as teams grow. Reliability in this category is usually reflected through stable performance, faster issue visibility, and easier troubleshooting. Buyers should also check whether the platform fits their actual workflow, since some reviewers note that advanced customization and reporting can require more effort. ### What IT Asset Management used by founders for simple setup launching within one hour? Based on G2 reviews, founders looking for fast setup should focus on products reviewers describe as easy to deploy, intuitive to navigate, and quick to adopt without heavy technical overhead. According to verified users, the best early-stage fit is software that centralizes assets and support processes while minimizing training needs. G2 reviewers mention quick onboarding, clean interfaces, and immediate operational visibility as major advantages for lean teams. Across this dataset, users repeatedly value platforms that reduce manual tracking and let teams get productive quickly after setup. For founders, the strongest buying signal is not feature volume but how quickly the system starts delivering clarity on devices, ownership, and lifecycle management with minimal administrative friction. ## How Many IT Asset Management Software Products Does G2 Track? **Total Products under this Category:** 249 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Tanium (+0.7%) - Among all products in this category, Tanium recorded the largest rating increase compared to last month *Last updated: July 05, 2026* ## How Does G2 Rank IT Asset Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 20,100+ Authentic Reviews - 249+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which IT Asset Management Software Is Best for Your Use Case? - **Leader:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Highest Performer:** [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) - **Easiest to Use:** [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) - **Top Trending:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Best Free Software:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) --- **Sponsored** ### Setyl Gain full visibility and control over your IT assets, software licenses, usage and spend with Setyl. Setyl is a cloud-based IT asset and license management (ITAM) platform, which connects to your existing IT systems with 100+ integrations. The platform gives you full visibility over your IT assets and equipment, software licenses, SaaS subscriptions, users, vendors and spend in one centralized place — helping you understand the who, what, why, where, when, and stay in control. Use Setyl to: ✓ Gain full visibility over your hardware and software assets in one place. ✓ Automate and scale daily IT operations, including employee onboarding and offboarding. ✓ Identify and cut wasted IT spend, by up to 30% of your total spend. ✓ Prepare for your audits and stay compliant, including with ISO 27001 and SOC 2. Thanks to its intuitive interface, native integrations, and dedicated one-on-one support, Setyl is fast to deploy, easy to use, and designed for collaboration. Out-of-the-box integrations include: Microsoft 365 and Google Workspace, MDM and RMM systems (Intune, Jamf, Iru, NinjaOne, Lansweeper, etc.), IAM, SSO and IDP solutions (Okta, JumpCloud, etc.), HR tools (HiBob, BambooHR, Workday, etc.), finance packages, ticketing desks, and more. API access is also available. Key benefits of Setyl in detail: • Gain full visibility over your IT in one place: Create a source of truth for IT by tracking and managing all your assets, licenses, SaaS subscriptions, assigned users, admins, vendors, usage and spend in one centralized platform. • Automate and scale daily IT operations: Alleviate the complexity of running IT within your organization, even as you scale, through full asset lifecycle management, automated workflows, employee onboarding and offboarding processes, actionable insights and more. • Cut wasted IT spend: Track asset and subscription spend, stay on top of license renewals, identify shadow IT and unused licenses, and recognize spend drivers. • Prepare for your audits and stay compliant: Breeze through your ISO 27001, SOC 2 and other audits, and avoid compliance risks with our dedicated features, including comprehensive information asset register, effective asset tracking, itemized audit logs and change history, vendor management workflows and more. • Collaborate with stakeholders across your organization: Thanks to Setyl's intuitive interface and permission management, you can give colleagues across the organization access to the platform to easily find relevant data or take over tasks, without losing control. • Get up and running quickly: Out-of-the-box integrations into your existing tech stack combined with Setyl’s intuitive interface ensures a speedy and straightforward implementation. • Receive dedicated support: Our knowledgeable team is ready to assist you at every stage of the process, from onboarding guidance to ongoing support. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1391&secure%5Bchosen_at%5D=2026-07-06T00%3A52%3A09Z&secure%5Bdisplayable_resource_id%5D=1391&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1391&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=153263&secure%5Bresource_id%5D=1391&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-asset-management&secure%5Btoken%5D=4b9fb0f9da0bb62afd392cc4464378de7bcf7f4431f1d1df57c67096d4e4d790&secure%5Burl%5D=https%3A%2F%2Fsetyl.com%2Fit-asset-management-software%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3Dgeneral&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated IT Asset Management Software Products in 2026? ### 1. [ALVAO Service Desk](https://www.g2.com/products/alvao-service-desk/reviews) ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tickets directly in familiar tools. AI and Copilot features automate repetitive tasks, provide smart suggestions, and power a Teams-based virtual agent for 24/7 self-service. With transparent dashboards, SLA-driven prioritization, Power platform integration, no-code automatization and Power BI reporting, ALVAO delivers clarity and measurable results. Deployable in Azure or on-premises, and aligned with ISO 27001 and SOC 2, it combines security, flexibility, and scalability to streamline service delivery and drive organizational efficiency while ensuring compliance with standards such as Cyber Essentials and DORA. For more information visit www.alvao.com **Average Rating:** 4.6/5.0 **Total Reviews:** 52 **How Do G2 Users Rate ALVAO Service Desk?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.2/10 (Category avg: 8.2/10) **Who Is the Company Behind ALVAO Service Desk?** - **Seller:** [ALVAO](https://www.g2.com/sellers/alvao) - **Year Founded:** 1999 - **HQ Location:** Brno, CZ - **LinkedIn® Page:** https://www.linkedin.com/company/alvao/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Government Administration - **Company Size:** 65% Mid-Market, 29% Enterprise #### What Are ALVAO Service Desk's Pros and Cons? **Pros:** - User Interface (7 reviews) - Ease of Use (6 reviews) - Automation (4 reviews) - Time-saving (4 reviews) - Collaboration (3 reviews) **Cons:** - Complex Setup (2 reviews) - Insufficient Information (2 reviews) - Learning Curve (2 reviews) - Limited Customization (2 reviews) - Bugs (1 reviews) ### What Do G2 Reviewers Say About ALVAO Service Desk? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive and user-friendly interface** of ALVAO Service Desk, enhancing navigation and support efficiency. - Users appreciate the **user-friendly interface** of ALVAO Service Desk, making navigation and support seamless and efficient. - Users value the **automation capabilities** of ALVAO Service Desk, significantly reducing manual processes and saving time. - Users appreciate the **time-saving automation** features of ALVAO Service Desk, significantly streamlining their workflows and processes. - Users value the **collaborative capabilities** of ALVAO Service Desk, enhancing communication and efficiency across departments. **Cons:** - Users find the **complex setup** of custom forms challenging, often requiring extensive documentation for guidance. - Users find the **insufficient information** on custom forms and options can complicate the setup process. - Users find the **learning curve challenging** , citing complicated custom forms and unintuitive filters as obstacles. - Users find the **limited customization** of ALVAO Service Desk's reporting and forms somewhat complicated and unflexible. - Users report experiencing **sporadic minor bugs** , which are generally resolved through updates or consultant assistance. #### What Are Recent G2 Reviews of ALVAO Service Desk? **"[User review after 3 years of use](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381)"** **Rating:** 4.0/5.0 stars *— Tomáš V.* [Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381) --- **"[Great product and the support team](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772)"** **Rating:** 4.5/5.0 stars *— Lukáš S.* [Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772) --- #### What Are G2 Users Discussing About ALVAO Service Desk? - [What is ALVAO Service Desk used for?](https://www.g2.com/discussions/what-is-alvao-service-desk-used-for) ### 2. [TeamDynamix IT Service Management](https://www.g2.com/products/teamdynamix-it-service-management/reviews) TeamDynamix is a no-code AI-powered ITSM/ESM platform with AI-native automation, virtual support agents, and enterprise-wide integration. Deflect 30-60% of tickets, resolve tickets 40-90% faster, eliminate 2-3 months of manual tasks, and reduce overhead. **Average Rating:** 4.5/5.0 **Total Reviews:** 99 **How Do G2 Users Rate TeamDynamix IT Service Management?** - **Ease of Use:** 8.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.6/10 (Category avg: 8.2/10) **Who Is the Company Behind TeamDynamix IT Service Management?** - **Seller:** [TeamDynamix](https://www.g2.com/sellers/teamdynamix) - **Year Founded:** 2001 - **HQ Location:** Columbus, Ohio - **Twitter:** @TDXBuzz (1,049 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1494030/ (166 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Higher Education, Education Management - **Company Size:** 46% Mid-Market, 45% Enterprise #### What Are Recent G2 Reviews of TeamDynamix IT Service Management? **"[Highly Configurable Service Desk That Keeps IT Operations Connected](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12913261)"** **Rating:** 5.0/5.0 stars *— Robert C.* [Read full review](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12913261) --- **"[Reliable Web-Based SaaS with Strong Workflows, Integrations, and Helpful AI Features](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12915982)"** **Rating:** 5.0/5.0 stars *— Kevin M.* [Read full review](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12915982) --- #### What Are G2 Users Discussing About TeamDynamix IT Service Management? - [What is TeamDynamix IT Service Management used for?](https://www.g2.com/discussions/what-is-teamdynamix-it-service-management-used-for) - [What does Teamdynamix do?](https://www.g2.com/discussions/what-does-teamdynamix-do) - [How do you manage a project portfolio?](https://www.g2.com/discussions/how-do-you-manage-a-project-portfolio) - [What is Team dynamics software?](https://www.g2.com/discussions/what-is-team-dynamics-software) - [Does TeamDynamix have an app?](https://www.g2.com/discussions/does-teamdynamix-have-an-app) ### 3. [Dots](https://www.g2.com/products/dots/reviews) Dots is a cloud-based SaaS platform designed to automate IT logistics, addressing the entire lifecycle of IT assets. Its core focus is simplifying operations for IT, HR, and procurement teams, especially for remote-first companies. By integrating seamlessly with systems such as HRIS (Human Resource Information Systems) and MDM (Mobile Device Management), Dots reduces manual tasks and errors while improving operational efficiency. Key Features: Full Asset Lifecycle Management: Dots automates processes from procurement and onboarding to offboarding, including secure data wiping and sustainable practices like recycling or reselling assets. End-to-End IT Logistics Solution: Dots manages device procurement, storage, and deployment with global reach, supported by a multi-vendor logistics network. Real-Time Tracking: Dots provides visibility into asset locations and lifecycle statuses. Sustainability and Compliance: Dots encourages eco-friendly practices while ensuring secure management of IT assets. How It Works: Dots eliminates fragmented workflows by centralizing IT logistics. Teams benefit from automated processes for onboarding new employees, managing inventory, and offboarding, ensuring data security and compliance. The platform also handles vendor coordination, sourcing equipment tailored to specifications, and global delivery. Benefits: Efficiency: Dots reduces time spent on repetitive tasks, enabling teams to focus on strategic goals. Transparency: Dots offers detailed tracking and notifications, ensuring stakeholders remain informed. Scalability: Dots adapts to the needs of startups and enterprises, helping them to scale and supporting growth without logistical bottlenecks. Integration: Dots connects with existing platforms, creating a unified system for IT asset management and logistics. By using Dots, organizations can move beyond traditional, resource-intensive logistics processes, enabling smoother employee experiences and more sustainable operations. This makes it an ideal choice for businesses managing remote or decentralized teams. **Average Rating:** 4.7/5.0 **Total Reviews:** 22 **How Do G2 Users Rate Dots?** - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.8/10 (Category avg: 8.2/10) **Who Is the Company Behind Dots?** - **Seller:** [Dots](https://www.g2.com/sellers/dots-c186f9d1-ce24-4858-9c64-867a7a7a1e11) - **Year Founded:** 2023 - **HQ Location:** Miami, US - **Twitter:** @dots_tech_IT (10 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dots-tech/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 59% Mid-Market, 27% Small-Business #### What Are Dots's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Ease of Use (7 reviews) - Integrations (7 reviews) - Asset Management (5 reviews) - Product Quality (4 reviews) **Cons:** - Missing Features (2 reviews) - Insufficient Information (1 reviews) - Latency Issues (1 reviews) - Setup Difficulty (1 reviews) - Slow Performance (1 reviews) ### What Do G2 Reviewers Say About Dots? *AI-generated summary from verified user reviews* **Pros:** - Users commend Dots for their **responsive and professional customer support** , ensuring smooth collaboration and efficient project management. - Users appreciate the **ease of use** of Dots, notably in smooth onboarding and efficient data integration. - Users appreciate the **smooth integrations** of Dots with various platforms, enhancing overall setup and usability. - Users praise the **exceptional support and user-friendly asset management** of Dots, enhancing global procurement and efficiency. - Users appreciate the **high product quality** of Dots, noting its reliability and responsiveness in IT management. **Cons:** - Users express the need for a **native dark mode** and **Single Sign-On (SSO)** feature for improved usability and security. - Users find the **lack of price transparency** frustrating, as estimates only appear after submitting an order request. - Users often experience **unexplained delivery delays** with Dots, which can be quite frustrating and inconvenient. - Users find the **initial setup time-consuming** , requiring effort to understand before achieving stability in use. - Users experience **slow performance** at times, but there's hope for improvement in future updates. #### What Are Recent G2 Reviews of Dots? **"[Reliable Partner for Everyday IT Needs](https://www.g2.com/survey_responses/dots-review-12400045)"** **Rating:** 5.0/5.0 stars *— Shay F.* [Read full review](https://www.g2.com/survey_responses/dots-review-12400045) --- **"[Exceptional Support and a Platform That Just Works](https://www.g2.com/survey_responses/dots-review-12293044)"** **Rating:** 5.0/5.0 stars *— Izzy B.* [Read full review](https://www.g2.com/survey_responses/dots-review-12293044) --- ### 4. [quipteams](https://www.g2.com/products/quipteams/reviews) We enable 400+ businesses to efficiently manage their hardware-related operations, including procurement, onboarding, offboarding, warehousing, tech support and buyback across 155 countries. Full API access to automate every workflow at scale. Simple pay-as-you-go model, no platform fees or subscriptions. **Average Rating:** 5.0/5.0 **Total Reviews:** 19 **How Do G2 Users Rate quipteams?** - **Ease of Use:** 9.5/10 (Category avg: 8.9/10) - **Quality of Support:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.2/10 (Category avg: 8.2/10) **Who Is the Company Behind quipteams?** - **Seller:** [Quipteams](https://www.g2.com/sellers/quipteams) - **Year Founded:** 2021 - **HQ Location:** Remote - **Twitter:** @quipteams - **LinkedIn® Page:** https://www.linkedin.com/company/quipteams (11 employees on LinkedIn®) - **Ownership:** Private **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 80% Mid-Market, 10% Enterprise #### What Are quipteams's Pros and Cons? **Pros:** - Customer Support (6 reviews) - Product Quality (5 reviews) - Ease of Use (4 reviews) - Centralized Management (3 reviews) - Asset Management (2 reviews) **Cons:** - Integration Issues (1 reviews) - Missing Features (1 reviews) - UX Improvement (1 reviews) ### What Do G2 Reviewers Say About quipteams? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **world-class customer support** of Quipteams, ensuring a seamless and efficient experience for all clients. - Users highlight the **great quality** of Quipteams, appreciating the seamless logistics and fast delivery times. - Users love the **ease of use** of Quipteams, making laptop management seamless and hassle-free across multiple countries. - Users appreciate the **centralized management capabilities** of Quipteams, streamlining logistics and enhancing efficiency across teams. - Users praise QuipTeams for their **exceptional asset management** , streamlining processes and ensuring efficient device lifecycle management. **Cons:** - Users feel that adding more integrations would enhance the product, highlighting **integration issues** as a notable concern. - Users desire more **missing features** , especially integration with Slack, to enhance the quipteams experience. - Users suggest enhancing the **payment UX/UI** as the current process feels unconventional and could be clearer. #### What Are Recent G2 Reviews of quipteams? **"[Reliable, Professional Service with Outstanding Customer Support](https://www.g2.com/survey_responses/quipteams-review-12855420)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/quipteams-review-12855420) --- **"[Smooth, Human Support That Makes IT Management Easy with QuipTeams](https://www.g2.com/survey_responses/quipteams-review-13063578)"** **Rating:** 5.0/5.0 stars *— Yasseen B.* [Read full review](https://www.g2.com/survey_responses/quipteams-review-13063578) --- ### 5. [Timly](https://www.g2.com/products/timly/reviews) Timly is a cloud-based asset tracking and maintenance solution designed to help businesses efficiently monitor and manage their inventory processes. This platform caters to a wide range of industries, enabling users to optimize their asset management strategies while ensuring the availability and safety of their equipment and materials. The target audience for Timly includes businesses in sectors such as manufacturing, construction, logistics, and healthcare, where precise asset tracking is crucial. By utilizing Timly, organizations can prevent material losses, reduce the time spent searching for equipment, and ensure that devices and machinery are operational when needed. This is particularly beneficial for teams that rely on a variety of tools and equipment to maintain productivity and meet project deadlines. One of the standout features of Timly is its ability to centralize critical inventory data in the cloud, providing users with a comprehensive 360° view of their assets. Each item is assigned a unique QR code, which links the physical asset to its digital profile. This integration simplifies the tracking process, allowing users to quickly access information about each asset's location, condition, and maintenance history. The platform also supports quality control measures, helping businesses adhere to regulatory and safety standards while maintaining operational efficiency. Timly's user-friendly interface and robust functionality make it an effective solution for organizations looking to streamline their asset management processes. By leveraging the power of cloud technology, Timly ensures that users can access their inventory data from anywhere, facilitating real-time updates and collaboration among team members. This flexibility is essential for businesses that operate across multiple locations or require remote access to their asset information. Overall, Timly stands out in the asset tracking category by offering a comprehensive suite of tools that enhance visibility, accountability, and efficiency in inventory management. Its focus on preventing material losses and ensuring the availability of critical assets positions it as a valuable resource for businesses seeking to improve their operational workflows and maintain a competitive edge in their respective industries. **Average Rating:** 4.9/5.0 **Total Reviews:** 70 **How Do G2 Users Rate Timly?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Asset Policy Management:** 5.8/10 (Category avg: 8.2/10) **Who Is the Company Behind Timly?** - **Seller:** [Timly Software AG](https://www.g2.com/sellers/timly-software-ag) - **Company Website:** https://timly.com/ - **Year Founded:** 2020 - **HQ Location:** Zürich, CH - **LinkedIn® Page:** https://www.linkedin.com/company/timly-ag/ (29 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Construction, Hospital & Health Care - **Company Size:** 64% Mid-Market, 31% Small-Business #### What Are Timly's Pros and Cons? **Pros:** - Alerts (1 reviews) - Communication (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) **Cons:** - Poor Design (1 reviews) - Poor Interface Design (1 reviews) ### What Do G2 Reviewers Say About Timly? *AI-generated summary from verified user reviews* **Pros:** - Users value Timly’s **efficient alerts** which provide excellent visibility over stock and prompt team responses. - Users appreciate Timly's **efficient communication** and quick responses, enhancing their overall experience and satisfaction. - Users highlight the **quick response times** of Timly's customer support, enhancing their overall satisfaction with the tool. - Users value the **ease of use** of Timly, which offers efficient stock visibility and responsive support. - Users value Timly's **efficiency** , gaining excellent visibility over stock and receiving prompt support from the team. **Cons:** - Users suggest improving the **design of the software** to enhance usability and overall experience. - Users suggest that the **design of the software** could be improved for a better overall experience. #### What Are Recent G2 Reviews of Timly? **"[Clear and self-explanatory – easy to use](https://www.g2.com/survey_responses/timly-review-13029451)"** **Rating:** 4.5/5.0 stars *— Katharina V.* [Read full review](https://www.g2.com/survey_responses/timly-review-13029451) --- **"[Intuitive, cloud-based, and comprehensive asset management system](https://www.g2.com/survey_responses/timly-review-12631979)"** **Rating:** 5.0/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/timly-review-12631979) --- ### 6. [Nlyte](https://www.g2.com/products/nlyte/reviews) Nlyte is a sophisticated Data Center Infrastructure Management (DCIM) solution designed to assist organizations in effectively managing their data center environments. This software addresses the complexities of data center operations by automating the management of assets, resources, processes, and personnel throughout the entire lifecycle of compute infrastructure. Nlyte stands out in the market as a highly customizable and scalable platform, ensuring that it can adapt to the evolving needs of businesses as technology progresses. Targeted primarily at IT professionals and data center managers, Nlyte caters to organizations that require a robust tool for managing their hybrid digital infrastructures. The software is particularly beneficial for enterprises that are navigating the complexities of both on-premises and cloud environments. By providing a comprehensive view of all data center operations, Nlyte enables users to optimize resource allocation, improve operational efficiency, and enhance overall performance. This makes it an essential tool for organizations looking to streamline their data center management processes. One of the key features of Nlyte is its open, protocol, and vendor-agnostic platform, which facilitates seamless integration with a variety of best-in-breed tools. This flexibility allows organizations to maintain their existing systems while enhancing their capabilities with Nlyte's advanced functionalities. Additionally, the software's customizable nature means that it can be tailored to meet the specific requirements of different organizations, ensuring that users can implement solutions that align with their unique operational needs. Nlyte also emphasizes innovation driven by customer feedback, which has led to the development of features that support the management of hybrid cloud environments. As technology continues to evolve, Nlyte remains committed to providing solutions that help organizations adapt to changes in their infrastructure. This forward-thinking approach not only enhances the software's relevance in a rapidly changing landscape but also empowers users to effectively manage their compute infrastructure in a way that aligns with their strategic goals. In summary, Nlyte DCIM is a comprehensive solution that addresses the intricate demands of data center management. With its focus on automation, customization, and integration, Nlyte equips organizations with the tools necessary to optimize their operations and adapt to the complexities of modern hybrid infrastructures. **Average Rating:** 4.5/5.0 **Total Reviews:** 50 **How Do G2 Users Rate Nlyte?** - **Ease of Use:** 8.2/10 (Category avg: 8.9/10) - **Quality of Support:** 8.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Nlyte?** - **Seller:** [Nlyte](https://www.g2.com/sellers/nlyte) - **Company Website:** https://www.nlyte.com/ - **Year Founded:** 2003 - **HQ Location:** Kennesaw, Georgia - **Twitter:** @nlyte (1,951 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/552631/ (109 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 63% Enterprise, 25% Mid-Market #### What Are Nlyte's Pros and Cons? **Pros:** - Automation (5 reviews) - Ease of Use (5 reviews) - Asset Management (3 reviews) - Efficiency Optimization (3 reviews) - User Interface (3 reviews) **Cons:** - Complexity (4 reviews) - Setup Difficulty (4 reviews) - Learning Curve (3 reviews) - Poor Customer Support (3 reviews) - Expensive (2 reviews) ### What Do G2 Reviewers Say About Nlyte? *AI-generated summary from verified user reviews* **Pros:** - Users praise Nlyte for its **excellent automation capabilities** , enhancing operational efficiency and reducing manual workload significantly. - Users find Nlyte's **ease of use** remarkable, benefiting from a fast, user-friendly interface for efficient management. - Users highlight the **robust asset management** capabilities of Nlyte, enhancing operational efficiency and reducing data center downtime. - Users commend Nlyte for its **efficiency optimization** , significantly enhancing operational processes and reducing manual workload. - Users appreciate the **user-friendly interface** of Nlyte, which simplifies capacity planning and device management efficiently. **Cons:** - Users find **complexity in setup** challenging, often struggling with documentation and reporting tools that could improve. - Users find the **setup difficulty** challenging, particularly due to the steep learning curve and reporting tool limitations. - Users find the **steep learning curve** of Nlyte challenging, especially for new users navigating its features and setup. - Users find the **poor customer support** of Nlyte frustrating, impacting their overall experience with the tool. - Users find Nlyte's pricing to be **expensive** , impacting its overall value and feature satisfaction. #### What Are Recent G2 Reviews of Nlyte? **"[DC Manager essential](https://www.g2.com/survey_responses/nlyte-review-9762127)"** **Rating:** 5.0/5.0 stars *— Peter G.* [Read full review](https://www.g2.com/survey_responses/nlyte-review-9762127) --- **"[Best in the market - Valuable tool](https://www.g2.com/survey_responses/nlyte-review-4717769)"** **Rating:** 4.5/5.0 stars *— Dilip S.* [Read full review](https://www.g2.com/survey_responses/nlyte-review-4717769) --- #### What Are G2 Users Discussing About Nlyte? - [What does Nlyte do?](https://www.g2.com/discussions/what-does-nlyte-do) - [What is data center infrastructure?](https://www.g2.com/discussions/what-is-data-center-infrastructure) - [What is the best DCIM?](https://www.g2.com/discussions/what-is-the-best-dcim) - [What is DCIM software?](https://www.g2.com/discussions/what-is-dcim-software) ### 7. [Network Detective Pro](https://www.g2.com/products/network-detective-pro/reviews) Network Detective Pro is the non-intrusive IT assessment and reporting tool that automates data collection across the entire network to easily identify risks and issues. With it, MSPs, IT Service Providers, VARs and multi-functional IT Professionals can quickly and easily capture a vast amount of network assets, users, configurations, and issues, on-premises and in the cloud, without installing any software, probes, or agents. Network Detective Pro’s unique architecture automates data collection through a variety of built-in tools – non-intrusive network data collectors, lightweight discovery agents, cloud data — and does the heavy lifting to turn disorganized data into meaningful – and actionable – output. Be in the know. Performing on-going IT assessments and reporting is the at the core of every cybersecurity framework, and the only way to stay on top of risks and issues in ever-changing IT environments. This web-based platform is designed to transform the way MSPs, and network administrators conduct IT assessments, bringing a suite of advanced tools and features to your fingertips. It’s designed to elevate your service offerings, enhance your operational efficiency, and provide comprehensive insights into the networks you manage. Network Detective Pro allows its users to access and manage network assessments from anywhere, at any time. Network Detective Pro automatically collects a massive amount of network, cloud, asset and user data on a scheduled basis. The data is then immediately analyzed, filtered and instantly delivered through online dashboards, and can be presented in more than 100 different reports based on what you need to know . . . and show. **Average Rating:** 4.1/5.0 **Total Reviews:** 89 **How Do G2 Users Rate Network Detective Pro?** - **Ease of Use:** 7.7/10 (Category avg: 8.9/10) - **Quality of Support:** 7.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Network Detective Pro?** - **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya) - **Company Website:** https://www.kaseya.com/ - **Year Founded:** 2000 - **HQ Location:** Miami, FL - **Twitter:** @KaseyaCorp (17,411 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,471 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 66% Small-Business, 32% Mid-Market #### What Are Network Detective Pro's Pros and Cons? **Pros:** - Ease of Use (27 reviews) - Reporting Features (19 reviews) - Product Quality (17 reviews) - Features (15 reviews) - Comprehensive View (9 reviews) **Cons:** - Expensive (10 reviews) - Missing Features (9 reviews) - Setup Difficulty (9 reviews) - Learning Curve (7 reviews) - Limited Functionality (7 reviews) ### What Do G2 Reviewers Say About Network Detective Pro? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Network Detective Pro, finding it simple to learn and efficient for assessments. - Users appreciate the **excellent reporting features** of Network Detective Pro for clear, comprehensive assessments and issue identification. - Users value the **high-quality reporting** of Network Detective Pro, enhancing their network security assessments effectively. - Users value the **abundant features** of Network Detective Pro, enabling insightful reports and easier service sales. - Users value the **comprehensive view** provided by Network Detective Pro, enhancing network discovery and vulnerability management effectively. **Cons:** - Users find the **expensive pricing** of Network Detective Pro challenging, especially for small businesses and startups. - Users find the **missing features** in Network Detective Pro limit its effectiveness, particularly for remote and small organizations. - Users find the **setup process challenging** , requiring significant time and effort to configure properly for scanning. - Users find the **learning curve steep** for mastering Network Detective Pro, requiring extensive training and support. - Users highlight the **limited functionality** of Network Detective Pro, particularly for small organizations lacking IT support. #### What Are Recent G2 Reviews of Network Detective Pro? **"[Time-Saving Automated Reports in a Clean, Client-Ready Format](https://www.g2.com/survey_responses/network-detective-pro-review-12817955)"** **Rating:** 4.5/5.0 stars *— Denuka R.* [Read full review](https://www.g2.com/survey_responses/network-detective-pro-review-12817955) --- **"[A solid asset for any IT Tech Analyst's toolkit. However, it's not perfect.](https://www.g2.com/survey_responses/network-detective-pro-review-11398765)"** **Rating:** 4.0/5.0 stars *— Josh .* [Read full review](https://www.g2.com/survey_responses/network-detective-pro-review-11398765) --- ### 8. [AssetSonar](https://www.g2.com/products/ezo-assetsonar/reviews) AssetSonar is a comprehensive IT asset and service management platform that provides organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effectively track and optimize their hardware, software, licenses, tickets, and service management processes. By doing so, AssetSonar helps businesses reduce risks, control IT expenditures, improve service delivery, and enhance compliance with regulatory requirements. Targeted primarily at mid-market to enterprise-level IT teams and IT asset managers, AssetSonar addresses common challenges organizations face, such as SaaS sprawl, shadow IT, redundant software licenses, fragmented service workflows, and disconnected asset data. The platform's robust features, including software discovery, license tracking, software normalization, ITSM, and IT Graph context, empower businesses to gain a clearer understanding of their IT landscape. This clarity enables informed decision-making on software use, asset ownership, service impact, and licensing, ultimately leading to cost savings and improved operational efficiency. One of the standout features of AssetSonar is its risk-based patching capabilities. This functionality enables IT teams to identify vulnerabilities in their systems, prioritize them by severity, and take swift action to remediate them. By focusing on the most critical vulnerabilities, organizations can significantly reduce their exposure to security threats and ensure that their systems remain secure and compliant with industry standards. AssetSonar also offers native ITSM capabilities that connect incidents, service requests, approvals, SLAs, knowledge articles, self-service, and automation with live asset and software context. Its integrations with leading MDM, directory, security, and endpoint management tools such as Jamf, Intune, SCCM, and other IT systems help teams centralize operational data and maintain continuous visibility across the IT ecosystem. This not only enhances operational efficiency but also frees up valuable time for IT professionals to concentrate on strategic initiatives that drive business growth. By optimizing the IT asset and service lifecycle, AssetSonar equips organizations with the tools they need to boost team efficiency, resolve requests faster, manage onboarding and offboarding, and make smarter purchasing decisions. Its capabilities in IT asset management, IT service management, software governance, patch management, and automation help businesses maintain complete control over their digital assets as they navigate the complexities of modern IT environments. AssetSonar provides unlimited asset context with the ability to manage unlimited tickets with unlimited agents. **Average Rating:** 4.5/5.0 **Total Reviews:** 74 **How Do G2 Users Rate AssetSonar?** - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.8/10 (Category avg: 8.2/10) **Who Is the Company Behind AssetSonar?** - **Seller:** [EZO](https://www.g2.com/sellers/ezo) - **Company Website:** https://ezo.io/ - **Year Founded:** 2011 - **HQ Location:** Carson City, Nevada - **Twitter:** @EZOsolutions (810 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ezosolutions/ (290 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 73% Mid-Market, 11% Small-Business #### What Are AssetSonar's Pros and Cons? **Pros:** - Asset Management (18 reviews) - Ease of Use (15 reviews) - Product Quality (9 reviews) - Integrations (7 reviews) - Customer Support (6 reviews) **Cons:** - Filtering Issues (5 reviews) - Limited Customization (5 reviews) - Complexity (4 reviews) - Inadequate Reporting (4 reviews) - Limited Features (4 reviews) ### What Do G2 Reviewers Say About AssetSonar? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized asset tracking** of AssetSonar, enhancing clarity and efficiency in asset management processes. - Users appreciate the **ease of use** of AssetSonar, as it simplifies asset tracking and integrates seamlessly with existing systems. - Users value the **high product quality** of AssetSonar, praising its integrations, ease of use, and effective support. - Users value the **seamless integrations** with MDMs, significantly enhancing workflow efficiency and asset visibility. - Users value the **responsive customer support** and ease of finding asset details in AssetSonar. **Cons:** - Users find **filtering issues** frustrating, as it complicates report generation and hinders effective data analysis. - Users find the **limited customization** options in AssetSonar restrict their ability to tailor the experience to their needs. - Users find the **complexity** of AssetSonar overwhelming initially, requiring training and effort to navigate effectively. - Users find **inadequate reporting** capabilities in AssetSonar, struggling with clunky dashboards and limited filtering options. - Users find the **limited features** of AssetSonar restrict customization and mobile app functionality compared to competitors. #### What Are Recent G2 Reviews of AssetSonar? **"[Streamlined Asset Tracking with Stellar Support](https://www.g2.com/survey_responses/assetsonar-review-12121420)"** **Rating:** 5.0/5.0 stars *— Davd F.* [Read full review](https://www.g2.com/survey_responses/assetsonar-review-12121420) --- **"[AssetSonar Makes Asset Tracking Simple, Efficient, and Easy to Manage](https://www.g2.com/survey_responses/assetsonar-review-12405260)"** **Rating:** 4.0/5.0 stars *— Tonnika R.* [Read full review](https://www.g2.com/survey_responses/assetsonar-review-12405260) --- ### 9. [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) PDQ Deploy & Inventory is a self-hosted, agentless endpoint management and patch automation solution that helps IT administrators scan, organize, and maintain Windows devices on on-prem and VPN-connected networks. Common use cases include: automated third-party patching and Windows Cumulative Update deployment, software inventory and compliance auditing, dynamic device group management, PowerShell script execution across targeted endpoints, and recurring maintenance automation for on-prem/on-network Windows fleets. PDQ Deploy & Inventory consists of two complementary tools sold under a single license. PDQ Inventory scans Windows devices across the network to collect hardware specifications, installed applications, OS versions, Active Directory attributes, and custom data defined via PowerShell Scanner. It automatically groups devices into dynamic collections based on criteria such as software version, disk space, or AD membership, and syncs with Active Directory to keep computer records current. PDQ Deploy uses those collections as deployment targets to push software, run scripts, and automate patch management on a defined schedule and silently, without interrupting end users. The Package Library provides 500+ prebuilt packages covering popular third-party applications and Windows Cumulative Updates for workstations and servers, maintained and tested by PDQ. Key features include: - Automated patch management: Schedule recurring deployments of third-party software and Windows Cumulative Updates to targeted device groups, with heartbeat-triggered retries for offline machines - Dynamic Collections: Device groups that update automatically based on defined inventory criteria, enabling precise and up-to-date deployment targeting - Custom packages and scripting: Build multi-step deployment packages, deploy executables/installers/msi packages, and execute PowerShell or batch scripts across targeted devices for configuration changes, troubleshooting, and maintenance tasks - Reporting: Prebuilt and custom reports with scheduled, automated email delivery — commonly used for compliance audits and management reporting - Central Server mode: Connects multiple admin consoles to a single PDQ server, allowing IT teams to collaboratively manage packages, schedules, and deployment histories from their workstations Unlike PDQ Connect, PDQ's separate cloud-native, agent-based product for remote and hybrid fleets, PDQ Deploy & Inventory is purpose-built for on-prem and VPN-connected environments where devices are network-accessible. PDQ was founded in 2001 and is headquartered in Salt Lake City, Utah. The company develops device management software purpose-built for Windows-focused IT teams, ranging from solo sysadmins to mid-sized IT departments. PDQ's product portfolio includes PDQ Deploy & Inventory for on-prem environments, cloud-native PDQ Connect for remote and hybrid fleet management, SmartDeploy for Windows imaging, SimpleMDM for Apple device management, ISL for remote access and remote desktop support, and PDQ Detect for vulnerability management. PDQ Deploy & Inventory is used by IT teams in education, government, manufacturing, healthcare, and finance. Licensed per administrator with unlimited endpoint access — not per device. **Average Rating:** 4.8/5.0 **Total Reviews:** 273 **How Do G2 Users Rate PDQ Deploy & Inventory?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.7/10 (Category avg: 8.2/10) **Who Is the Company Behind PDQ Deploy & Inventory?** - **Seller:** [PDQ.com](https://www.g2.com/sellers/pdq-com) - **Company Website:** https://www.PDQ.com - **Year Founded:** 2001 - **HQ Location:** Salt Lake City, Utah, United States - **Twitter:** @admarsenal (987 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17961724/ (366 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Network Administrator - **Top Industries:** Primary/Secondary Education, Government Administration - **Company Size:** 73% Mid-Market, 17% Enterprise #### What Are PDQ Deploy & Inventory's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Automation (2 reviews) - Deployment Ease (2 reviews) - Reliability (2 reviews) - Setup Ease (2 reviews) **Cons:** - Integration Issues (2 reviews) - Remote Access Issues (2 reviews) - Access Issues (1 reviews) - Expensive (1 reviews) - Inaccuracy Issues (1 reviews) ### What Do G2 Reviewers Say About PDQ Deploy & Inventory? *AI-generated summary from verified user reviews* **Pros:** - Users find PDQ Deploy & Inventory to be **easy to use** , appreciating its fast deployment and user-friendly interface. - Users find **automation helpful** in keeping software updated, saving time and reducing the need for extensive IT staff. - Users appreciate the **deployment ease** of PDQ Deploy & Inventory, allowing quick application installation and auditing. - Users value the **reliability** of PDQ Deploy & Inventory, highlighting its efficient solutions for on-premises network management. - Users enjoy the **setup ease** of PDQ Deploy & Inventory, thanks to its straightforward installation and maintenance. **Cons:** - Users face **integration issues** when relying on PDQ Deploy & Inventory, particularly concerning external client connectivity. - Users face **remote access issues** with PDQ Deploy & Inventory, limiting management of off-site clients effectively. - Users face **access issues** due to reliance on Active Directory and DNS, complicating deployment in certain environments. - Users note the **expensive pricing** of PDQ Deploy & Inventory, limiting access to essential resources without a subscription. - Users often face **inaccuracy issues** with PDQ Deploy & Inventory, struggling to receive timely and precise reports. #### What Are Recent G2 Reviews of PDQ Deploy & Inventory? **"[Excellent Simple On-Network Deployment Tools](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-11658226)"** **Rating:** 4.0/5.0 stars *— Darin H.* [Read full review](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-11658226) --- **"[Outstanding Experience with This Software](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-12175530)"** **Rating:** 4.5/5.0 stars *— Robert P.* [Read full review](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-12175530) --- #### What Are G2 Users Discussing About PDQ Deploy & Inventory? - [Can PDQ deploy images?](https://www.g2.com/discussions/can-pdq-deploy-images) - 1 comment - [What does PDQ stand for deploy?](https://www.g2.com/discussions/what-does-pdq-stand-for-deploy) - 1 comment - [How does PDQ inventory scan?](https://www.g2.com/discussions/how-does-pdq-inventory-scan) - 1 comment - [How does PDQ deploy work?](https://www.g2.com/discussions/how-does-pdq-deploy-work) - 1 comment - [How does PDQ inventory work?](https://www.g2.com/discussions/how-does-pdq-inventory-work) - 1 comment ### 10. [ProHance](https://www.g2.com/products/prohance/reviews) ProHance is a new-age workforce analytics and operations enablement platform that delivers complete end-to-end visibility into your workforce. Serving as a single unified solution, it empowers organizations to maximize productivity, optimize costs, and directly impact the bottom line. By intelligently combining real-time activity tracking, accurate time utilization analysis, omnichannel operations management, and AI-powered insights grounded in indisputable data, ProHance enables leaders to make informed, confident decisions. It seamlessly supports shift planning, automated work allocation, capacity forecasting, and more —covering the entire workforce lifecycle from login to outcomes. ProHance’s new AI solution predicts attrition early, spotting disengagement signals so you can intervene proactively, retain top talent, and escape the costly turnover-rehire cycle. Instant persona-based insights put actionable retention strategies at your fingertips. With intuitive, customizable dashboards, predictive analytics, and proactive alerts, ProHance helps organizations eliminate inefficiencies, balance workloads, retain top talent, and drive sustainable performance improvements. Trusted by leading enterprises in IT, BFSI, healthcare, BPOs, GCCs and beyond, ProHance consistently delivers up to 30% gains in operational efficiency while fostering greater transparency, accountability, and employee engagement. **Average Rating:** 4.6/5.0 **Total Reviews:** 218 **How Do G2 Users Rate ProHance?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10) **Who Is the Company Behind ProHance?** - **Seller:** [ProHance](https://www.g2.com/sellers/prohance) - **Company Website:** https://www.prohance.ai/ - **Year Founded:** 2010 - **HQ Location:** Bangalore, Karnataka - **Twitter:** @prohance_net (79 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/prohance/ (236 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Assistant Manager, Project Manager - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 56% Mid-Market, 38% Enterprise #### What Are ProHance's Pros and Cons? **Pros:** - Time Tracking (30 reviews) - Efficiency (25 reviews) - Ease of Use (21 reviews) - Time-saving (17 reviews) - Tracking Ease (17 reviews) **Cons:** - Difficult Navigation (8 reviews) - Limited Features (8 reviews) - Data Inaccuracy (7 reviews) - Missing Features (6 reviews) - Not Intuitive (6 reviews) ### What Do G2 Reviewers Say About ProHance? *AI-generated summary from verified user reviews* **Pros:** - Users value the **time tracking capabilities** of ProHance, appreciating its efficiency in monitoring productivity and compliance. - Users highlight the **efficiency** of ProHance, praising its streamlined tracking and effective time management capabilities. - Users find ProHance to be **very user-friendly** , facilitating efficient performance monitoring and minimizing confusion. - Users appreciate the **time-saving tracking** capabilities of ProHance, enhancing productivity and reducing manual effort. - Users value the **tracking ease** of ProHance, appreciating its efficiency in monitoring productivity effortlessly. **Cons:** - Users find **difficult navigation** in ProHance, making it challenging to maneuver and access features efficiently. - Users find the **limited features** of ProHance restrict customization and report modifications, impacting overall satisfaction. - Users report frequent issues with **data inaccuracy** due to reliance on manual updates, leading to complications and inconsistencies. - Users feel the absence of **customization options** hinders ProHance, limiting its potential as a favorite tool. - Users find ProHance's interface **not intuitive** , making navigation complex and challenging for new or unfamiliar users. #### What Are Recent G2 Reviews of ProHance? **"[Driving Enterprise Wide Productivity Insights Using ProHance](https://www.g2.com/survey_responses/prohance-review-12845776)"** **Rating:** 4.5/5.0 stars *— Nirmal H.* [Read full review](https://www.g2.com/survey_responses/prohance-review-12845776) --- **"[Impressive Dashboards and Smart Automation for Clear Workforce Visibility](https://www.g2.com/survey_responses/prohance-review-12393822)"** **Rating:** 4.5/5.0 stars *— Sameer R.* [Read full review](https://www.g2.com/survey_responses/prohance-review-12393822) --- #### What Are G2 Users Discussing About ProHance? - [What is ProHance used for?](https://www.g2.com/discussions/what-is-prohance-used-for) - 1 comment - [How do you trick time tracking software?](https://www.g2.com/discussions/how-do-you-trick-time-tracking-software) - [How does ProHance Mate work?](https://www.g2.com/discussions/how-does-prohance-mate-work) - 1 comment - [Does ProHance take screenshot?](https://www.g2.com/discussions/does-prohance-take-screenshot) - [What is ProHance tool?](https://www.g2.com/discussions/what-is-prohance-tool) - 1 comment ### 11. [USU](https://www.g2.com/products/usu/reviews) USU is an IT Management software provider headquartered in Boston, MA, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company's offerings are tailored to meet the specific needs of various stakeholder groups within IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to navigate the complexities of hybrid and multi-cloud environments effectively. Our Product Suite: - IT Asset Management - SaaS Management - Multicloud Monitoring - FinOps - Customer Service Knowledge Management IT Asset Management The product suite includes standalone solutions that address critical operational and financial challenges faced by modern IT departments. For instance, USU IT Asset Management (ITAM) offers comprehensive visibility and control over software licensing and cloud entitlements. With features such as deep vendor optimization intelligence and seamless integration with ServiceNow, organizations can typically reduce software overspend by up to 30%, mitigate audit risks, and enhance negotiation outcomes. This solution is particularly beneficial for IT departments seeking to streamline their asset management processes. SaaS Management USU SaaS Management is a purpose-built solution that gives organizations complete visibility and control over their SaaS ecosystem. It helps IT, Finance, and Procurement teams reduce costs, improve governance, and streamline renewals by identifying underused, redundant, or unauthorized applications. Key Capabilities: \>\> Auto-discover all SaaS apps, including shadow IT \>\> Monitor usage to eliminate underused licenses \>\> Centralize renewals and contract data \>\> Control access and enforce policies Proven Results: \>\> Save 15–25% on SaaS spend \>\> Reduce tool sprawl and shadow IT \>\> Improve SaaS governance and renewal outcomes Multicloud Monitoring | Observability USU Multicloud Monitoring further enhances operational capabilities by offering real-time visibility into applications, services, and infrastructure. With AIOps-driven event correlation and automated root cause analysis, IT Operations and Site Reliability Engineering (SRE) teams can resolve incidents more swiftly and prevent outages, thereby minimizing user impact. FinOps USU FinOps brings financial visibility and accountability to your cloud environment. It helps teams optimize usage, control budgets, and drive cost-aware decision-making across AWS, Azure, GCP, and hybrid clouds. Key Capabilities: \>\> Real-time cloud cost tracking \>\> Budgeting, forecasting, and alerts \>\> Identify and eliminate idle resources \>\> Enable showback and chargeback Proven Results: \>\> Cut cloud waste by 20–50% \>\> Improve budget accuracy \>\> Align finance and engineering teams Customer Service Knowledge Management USU also provides Customer Service Knowledge Management (CSKM), which enhances support efficiency through an AI-assisted knowledge platform. This tool ensures that content remains consistent and easily maintainable, resulting in reduced handling times and improved customer satisfaction (CSAT) across contact centers and service desks. Overall, USU's solutions focus on delivering practical ROI and measurable efficiency gains. By combining advanced software capabilities with expert advisory support, USU enables organizations to reduce costs, improve performance, and operate confidently in complex IT environments. Trusted by Fortune 500 companies and recognized in multiple Gartner Market Guides, USU is committed to fostering partnerships that ensure customers achieve and sustain meaningful results across their entire IT landscape. **Average Rating:** 4.5/5.0 **Total Reviews:** 50 **How Do G2 Users Rate USU?** - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 8.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.9/10 (Category avg: 8.2/10) **Who Is the Company Behind USU?** - **Seller:** [USU](https://www.g2.com/sellers/usu) - **Company Website:** https://www.usu.com - **Year Founded:** 2000 - **HQ Location:** Boston, MA - **LinkedIn® Page:** https://www.linkedin.com/company/usu-solutions-en/00137992 (198 employees on LinkedIn®) - **Ownership:** ETR: OSP2 **Who Uses This Product?** - **Top Industries:** Consumer Services, Computer Software - **Company Size:** 55% Enterprise, 29% Small-Business #### What Are USU's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Product Quality (5 reviews) - Data Management (4 reviews) - Integrations (3 reviews) - Monitoring (3 reviews) **Cons:** - Complex Configuration (2 reviews) - Inadequate Reporting (1 reviews) - Integration Issues (1 reviews) - Limited Automation (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About USU? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of USU, finding it simple to set up and effective for asset management. - Users highlight the **exceptional product quality** of USU, noting its reliability and depth of analysis across platforms. - Users value the **comprehensive asset management** capabilities of USU, facilitating proactive oversight and significant budget savings. - Users value the **seamless integrations** of USU, enhancing automation and optimizing SaaS and cloud services effectively. - Users find the **exceptional reliability** and integration capabilities of USU monitoring invaluable for their SaaS and cloud services. **Cons:** - Users find the **complex configuration** of USU demanding significant internal resources and making setup challenging. - Users find the **inadequate reporting** capabilities of USU to be cumbersome and lacking in flexibility, impacting efficiency. - Users find **integration issues** with USU, noting the need for improvements in technical support processes for efficiency. - Users note that **limited automation** in USU can hinder efficiency in tasks like cleaning up obsolete data. - Users find the **limited customization** in USU's reporting module frustrating, causing inefficiencies in generating necessary reports. #### What Are Recent G2 Reviews of USU? **"[An efficient SAM tool for everyone](https://www.g2.com/survey_responses/usu-review-8725869)"** **Rating:** 4.5/5.0 stars *— Verified User in Government Relations* [Read full review](https://www.g2.com/survey_responses/usu-review-8725869) --- **"[USU Knowledge Base Installation](https://www.g2.com/survey_responses/usu-review-9230631)"** **Rating:** 4.0/5.0 stars *— Shaffir U.* [Read full review](https://www.g2.com/survey_responses/usu-review-9230631) --- ### 12. [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews) Lifecycle Manager gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value that results in increased revenue. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, SaaS usage, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. SaaS usage and AI adoption visibility: Get visibility into what apps are actually being used across your clients’ environments and browsers so you can guide renewals, fight shadow IT, and help clients adopt SaaS and AI more effectively. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Automate Strategic QBRs: Deliver polished, insight-driven QBRs in minutes - not hours. Lifecycle Manager automates data collection and presentation creation, giving your team tailored client insights that turn every QBR into a strategic conversation with clear next steps, buy-in, and budget alignment. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead. See firsthand how Lifecycle Manager can help at www.scalepad.com/lifecycle-manager Book a demo for Lifecycle Manager now at www.scalepad.com/lifecycle-manager/demo **Average Rating:** 4.5/5.0 **Total Reviews:** 216 **How Do G2 Users Rate ScalePad Lifecycle Manager?** - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.2/10 (Category avg: 8.2/10) **Who Is the Company Behind ScalePad Lifecycle Manager?** - **Seller:** [ScalePad](https://www.g2.com/sellers/scalepad) - **Company Website:** https://www.scalepad.com/ - **Year Founded:** 2015 - **HQ Location:** Vancouver, BC - **Twitter:** @GoScalePad (981 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/scalepad/ (235 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** President, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 72% Small-Business, 24% Mid-Market #### What Are ScalePad Lifecycle Manager's Pros and Cons? **Pros:** - Ease of Use (10 reviews) - Integrations (7 reviews) - Asset Management (4 reviews) - Setup Ease (4 reviews) - Centralized Management (3 reviews) **Cons:** - Missing Features (4 reviews) - Integration Issues (3 reviews) - Expensive (2 reviews) - Latency Issues (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About ScalePad Lifecycle Manager? *AI-generated summary from verified user reviews* **Pros:** - Users value the **intuitive interface** of ScalePad Lifecycle Manager, which simplifies managing warranties and enhances workflow efficiency. - Users value the **seamless integrations** of ScalePad Lifecycle Manager with PSA and RMM tools, enhancing service delivery efficiency. - Users appreciate the **consolidated asset management** in ScalePad Lifecycle Manager, enhancing visibility and efficiency across their organization. - Users find the **initial setup easy** , enabling efficient quotes and smooth integration with other tools. - Users appreciate the **centralized management** of ScalePad Lifecycle Manager, simplifying device oversight and proactive alerting. **Cons:** - Users desire **more automation and integration** between features, hindering efficient initiative and roadmap management in ScalePad Lifecycle Manager. - Users report **integration issues** with ScalePad Lifecycle Manager, leading to frustrations and cancellation of the service. - Users find the **costs to be high** , limiting effective utilization until asset volumes increase significantly. - Users experience **latency issues** with ScalePad Lifecycle Manager, particularly with data syncing and hardware recycling certificate delays. - Users express dissatisfaction due to **poor customer support** , as issues remain unresolved despite multiple attempts for help. #### What Are Recent G2 Reviews of ScalePad Lifecycle Manager? **"[ScalePad Lifecycle Manager: A Game Changer for Modernizing Our Advisory Practice](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13053325)"** **Rating:** 4.5/5.0 stars *— Chris O.* [Read full review](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13053325) --- **"[Clean Lifecycle Data, Perfect for Proactive QBRs and Upgrade Planning](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13051697)"** **Rating:** 4.5/5.0 stars *— Paul H.* [Read full review](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13051697) --- #### What Are G2 Users Discussing About ScalePad Lifecycle Manager? - [How do you use Scalepad?](https://www.g2.com/discussions/how-do-you-use-scalepad) - [How much does ScalePad cost?](https://www.g2.com/discussions/how-much-does-scalepad-cost) - 1 comment - [What does warranty master do?](https://www.g2.com/discussions/what-does-warranty-master-do) - 2 comments - [What does ScalePad do?](https://www.g2.com/discussions/what-does-scalepad-do) - 2 comments ### 13. [One to One Plus](https://www.g2.com/products/one-to-one-plus/reviews) One to One Plus is an all-in-one asset management and help desk platform built to meet the specific needs of schools. Designed with technology teams in mind, the software simplifies the way schools track devices, manage repairs, monitor inventory, and support students and staff. By combining asset management, help desk, and powerful integrations with SIS, MDM, SSO, and other systems, One to One Plus gives districts everything they need in one place. One to One Plus streamlines processes, reduces costs, and saves valuable time for schools districts of all sizes. **Average Rating:** 4.8/5.0 **Total Reviews:** 30 **How Do G2 Users Rate One to One Plus?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.2/10 (Category avg: 8.2/10) **Who Is the Company Behind One to One Plus?** - **Seller:** [One to One Plus](https://www.g2.com/sellers/one-to-one-plus) - **Company Website:** https://onetooneplus.com/ - **Year Founded:** 2015 - **HQ Location:** Spartanburg, US - **LinkedIn® Page:** https://www.linkedin.com/company/64506302 (17 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Primary/Secondary Education, Education Management - **Company Size:** 47% Mid-Market, 33% Enterprise #### What Are One to One Plus's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Customer Support (18 reviews) - Asset Management (11 reviews) - Features (11 reviews) - Helpful (10 reviews) **Cons:** - Missing Features (8 reviews) - Limited Features (6 reviews) - Software Bugs (4 reviews) - Update Issues (4 reviews) - Asset Management (3 reviews) ### What Do G2 Reviewers Say About One to One Plus? *AI-generated summary from verified user reviews* **Pros:** - Users find One to One Plus to be extremely **user-friendly** , simplifying tasks and enhancing overall efficiency in managing tech inventory. - Users commend the **responsive customer support** of One to One Plus, enhancing their overall experience and efficiency. - Users highlight the **efficiency in asset management** provided by One to One Plus, simplifying inventory and task organization. - Users praise the **wide variety of features** in One to One Plus, enhancing efficiency and usability for K-12 environments. - Users commend the **exceptional customer service** of One to One Plus, noting its responsiveness and helpfulness. **Cons:** - Users note the **missing features** of One to One Plus, wishing for more control and individualized access options. - Users find the **limited features** of One to One Plus restrict their control and customization options significantly. - Users report **software bugs** affecting dashboard graphs and email features, leading to frustrating user experiences. - Users are frustrated with **update issues** that disrupt the dashboard layout and introduce bugs in functionality. - Users report **duplicate asset tag issues** in One to One Plus, creating potential confusion in inventory management. #### What Are Recent G2 Reviews of One to One Plus? **"[Efficient and User-Friendly, always willing to grow with their customer needs](https://www.g2.com/survey_responses/one-to-one-plus-review-11873935)"** **Rating:** 5.0/5.0 stars *— KAREN A.* [Read full review](https://www.g2.com/survey_responses/one-to-one-plus-review-11873935) --- **"[One to One Plus: Seamless Control, Every Day](https://www.g2.com/survey_responses/one-to-one-plus-review-11939309)"** **Rating:** 4.5/5.0 stars *— Randy R.* [Read full review](https://www.g2.com/survey_responses/one-to-one-plus-review-11939309) --- #### What Are G2 Users Discussing About One to One Plus? - [What is One to One Plus used for?](https://www.g2.com/discussions/what-is-one-to-one-plus-used-for) ### 14. [Oomnitza](https://www.g2.com/products/oomnitza/reviews) Oomnitza is an IT asset management platform that helps companies get complete visibility and control over all their technology—laptops, servers, SaaS apps, cloud infrastructure, and more—without the heavy lift. Most ITAM tools only track hardware or require multiple systems to manage assets. Oomnitza gives you everything you need in one place, so you can stop managing spreadsheets and chasing data across tools. With 1,500+ pre-built connectors, agentless deployment, and no-code automation, Oomnitza makes it easy to track assets, automate key workflows, and stay audit-ready, all without custom scripts or professional services. Why IT teams choose Oomnitza: - Everything in one place: Manage devices, software, and cloud assets from a single dashboard. - No more spreadsheet cleanup: Asset data is pulled automatically from all your systems and kept accurate. - Automation that saves hours: Streamline tasks like onboarding, offboarding, access reviews, and audits—no tickets or manual handoffs. - Works with your tools: Connects to the systems you already use—Jamf, Intune, Okta, SCCM, Zendesk, and more. - Fast deployment: No agents to install. No rebuild required. You’ll see value in weeks—not months. Oomnitza helps IT, security, and finance teams work from the same playbook so you can reduce risk, improve compliance, and save time every day. **Average Rating:** 4.6/5.0 **Total Reviews:** 137 **How Do G2 Users Rate Oomnitza?** - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.1/10 (Category avg: 8.2/10) **Who Is the Company Behind Oomnitza?** - **Seller:** [Oomnitza](https://www.g2.com/sellers/oomnitza) - **Company Website:** https://www.oomnitza.com - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @Oomnitza (371 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2518359/ (113 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Enterprise, 38% Mid-Market #### What Are Oomnitza's Pros and Cons? **Pros:** - Customizability (2 reviews) - Automation (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Flexibility (1 reviews) **Cons:** - Complexity (2 reviews) - Poor Interface Design (2 reviews) - Complex Configuration (1 reviews) - Difficult Learning (1 reviews) - Difficult Navigation (1 reviews) ### What Do G2 Reviewers Say About Oomnitza? *AI-generated summary from verified user reviews* **Pros:** - Users value the **high customizability** of Oomnitza, enabling tailored solutions for operational processes and integrations. - Users value the **flexibility and integration depth** of Oomnitza, allowing for powerful data aggregation and automation. - Users love the **ease of customization** with Oomnitza, allowing for a personalized and intuitive experience. - Users value the **easy integrations** in Oomnitza, enhancing automation and streamlining device management tasks efficiently. - Users appreciate the **flexibility and customization** of Oomnitza, enabling powerful data integration and operational efficiency. **Cons:** - Users experience a **steep learning curve** with Oomnitza due to its complexity and the need for technical expertise. - Users often find the **interface design poor** , leading to a confusing experience when navigating and configuring the system. - Users find the **complex configuration** process challenging, requiring navigation across multiple screens to make changes. - Users find the **difficult learning curve** of Oomnitza challenging, especially for new admins and initial setup. - Users find **difficult navigation** a challenge due to scattered data and controls across multiple screens for configuration. #### What Are Recent G2 Reviews of Oomnitza? **"[Aggregate Internal & External Sources for End-to-End Asset Tracking](https://www.g2.com/survey_responses/oomnitza-review-12953703)"** **Rating:** 4.5/5.0 stars *— Ryan M.* [Read full review](https://www.g2.com/survey_responses/oomnitza-review-12953703) --- **"[An effective and flexible asset management system](https://www.g2.com/survey_responses/oomnitza-review-4523223)"** **Rating:** 4.5/5.0 stars *— Dan B.* [Read full review](https://www.g2.com/survey_responses/oomnitza-review-4523223) --- #### What Are G2 Users Discussing About Oomnitza? - [What is Oomnitza used for?](https://www.g2.com/discussions/what-is-oomnitza-used-for) ### 15. [Unduit](https://www.g2.com/products/unduit/reviews) Unduit is the ultimate platform to buy, deploy, manage, track, retrieve, repair, resell, store, and recycle IT assets in 100+ countries. The future of ITaaS and automating all the major IT pain points. **Average Rating:** 4.8/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Unduit?** - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.4/10 (Category avg: 8.2/10) **Who Is the Company Behind Unduit?** - **Seller:** [Unduit](https://www.g2.com/sellers/unduit) - **Year Founded:** 2011 - **HQ Location:** Lisle, US - **Twitter:** @unduitllc (604 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/unduitwireless (45 employees on LinkedIn®) - **Ownership:** Unduit LLC **Who Uses This Product?** - **Company Size:** 110% Enterprise, 80% Small-Business #### What Are Unduit's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Automation (7 reviews) - Asset Management (5 reviews) - Product Quality (5 reviews) - Data Management (4 reviews) **Cons:** - Learning Curve (3 reviews) - UX Improvement (2 reviews) - Dashboard Issues (1 reviews) - Difficult Learning (1 reviews) - Inadequate Reporting (1 reviews) ### What Do G2 Reviewers Say About Unduit? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Unduit, enjoying automated workflows and clear visibility in device management. - Users benefit from the **automation** features of Unduit, enhancing control and efficiency in managing IT assets across sites. - Users value the **actionable insights** from Unduit, enhancing asset management efficiency and clarity across teams. - Users value the **high product quality** of Unduit, praising its simplicity and efficient asset management capabilities. - Users value the **intuitive data management** of Unduit, facilitating smooth workflows and enhancing overall operational efficiency. **Cons:** - Users face a **challenging learning curve** initially, but training helps them adapt to the platform's complexity. - Users find the **reporting dashboard confusing** , noting that improvements in layout and clarity are needed for better usability. - Users note that the **reporting dashboard can be improved** , desiring better presentation and customization options. - Users find some features of Unduit require **difficult learning** , especially for those new to asset management platforms. - Users feel that the **reporting features** in Unduit need improvement for better clarity and usability. #### What Are Recent G2 Reviews of Unduit? **"[Smarter asset decisions with clear insights and smooth onboarding](https://www.g2.com/survey_responses/unduit-review-12208403)"** **Rating:** 5.0/5.0 stars *— Andre L.* [Read full review](https://www.g2.com/survey_responses/unduit-review-12208403) --- **"[A Practical Solution That Brought Structure and Confidence To our IT Operations](https://www.g2.com/survey_responses/unduit-review-12088183)"** **Rating:** 5.0/5.0 stars *— Omar A.* [Read full review](https://www.g2.com/survey_responses/unduit-review-12088183) --- ### 16. [Motadata ServiceOps](https://www.g2.com/products/motadata-serviceops/reviews) Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools. ServiceOps includes a PinkVerify-certified Service Desk for incident, service request, problem, and change management, alongside an Asset Manager for full hardware and software lifecycle tracking and a Patch Manager for endpoint patching. Automation runs throughout the platform, from ticket routing and prioritization to SLA enforcement and approval workflows. Teams choose ServiceOps for its intuitive interface, strong automation, real-time reporting, and responsive support. It is available for on-premises deployment, giving organizations control over their data while modernizing and streamlining IT operations. **Average Rating:** 4.6/5.0 **Total Reviews:** 24 **How Do G2 Users Rate Motadata ServiceOps?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.4/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.8/10 (Category avg: 8.2/10) **Who Is the Company Behind Motadata ServiceOps?** - **Seller:** [Mindarray Systems](https://www.g2.com/sellers/mindarray-systems) - **Year Founded:** 2010 - **HQ Location:** Ahmedabad, India - **Twitter:** @MindArraySystem (152 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mindarray-systems (24 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer & Network Security, Information Technology and Services - **Company Size:** 67% Mid-Market, 21% Small-Business #### What Are Motadata ServiceOps's Pros and Cons? **Pros:** - Asset Management (2 reviews) - Ease of Use (2 reviews) - Tracking (2 reviews) - Tracking Changes (2 reviews) - Automation (1 reviews) **Cons:** - Installation Issues (1 reviews) ### What Do G2 Reviewers Say About Motadata ServiceOps? *AI-generated summary from verified user reviews* **Pros:** - Users find **asset tracking easy** with Motadata ServiceOps, benefiting from real-time updates and intuitive reporting. - Users value the **ease of use** of Motadata ServiceOps, appreciating its intuitive interface and effective asset management. - Users value the **efficient tracking capabilities** of Motadata ServiceOps, enhancing asset management and reporting effortlessly. - Users value the **easy asset tracking** and detailed reporting of Motadata ServiceOps, enhancing management efficiency. - Users appreciate the **automation of ticket assignment** in Motadata ServiceOps, enhancing efficiency and client communication. **Cons:** - Users experience **installation issues** on macOS, creating challenges during setup and initial use of Motadata ServiceOps. #### What Are Recent G2 Reviews of Motadata ServiceOps? **"[ServiceOps IT Asset Management: Accurate Inventory, Auto-Discovery, and Easier Audits](https://www.g2.com/survey_responses/motadata-serviceops-review-13003116)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/motadata-serviceops-review-13003116) --- **"[Clear, Simple UI and High-Performance Patch Management](https://www.g2.com/survey_responses/motadata-serviceops-review-13044038)"** **Rating:** 4.5/5.0 stars *— Yugal .* [Read full review](https://www.g2.com/survey_responses/motadata-serviceops-review-13044038) --- #### What Are G2 Users Discussing About Motadata ServiceOps? - [What is Motadata ServiceOps used for?](https://www.g2.com/discussions/what-is-motadata-serviceops-used-for) ### 17. [Josys](https://www.g2.com/products/josys/reviews) Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has turned identity into the fastest-growing attack surface and the hardest to govern. Machine identities now outnumber humans 82-to-1, 88% of organizations have reported, confirmed, or suspected AI agent security incidents, and 92% of CISOs say they lack visibility into AI identities. Josys was purpose-built to close that gap. Josys autonomously discovers, governs, and secures every identity — human, machine, and AI agent — across every application in the enterprise. The AI-platform unifies three pillars: Identity Visibility & Intelligence, which discovers every identity and every app across SaaS, on-prem, and shadow AI environments; Identity Governance & Administration (IGA), which ensure the right users have the right access with automated access reviews, lifecycle management, and access requests; and Identity Security Posture Management (ISPM), which runs posture policies continuously, auto-remediates violations, and generates audit-ready evidence for SOX, SOC 2, and ISO 27001 as a structural byproduct. Josys turns identity governance from a quarterly audit into a continuous discipline. Policy-driven governance evaluates every identity in real time with explainable risk factors, surfaces shadow AI and shadow IT the day it appears, and closes the remediation loop with alerts and human-in-the-loop approval for high-impact changes. Security and IT teams replace an average of 11 disconnected identity tools with one platform that answers the question every CISO needs to answer in real time: are we secure right now? The result is one source of truth for identity across human, machine, and AI agent populations, plus a continuous audit posture that scales without adding headcount. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest-growing attack surface into an autonomously governed advantage. Every Identity. Every App. Governed Autonomously. Learn more at josys.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Josys?** - **Ease of Use:** 8.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Josys?** - **Seller:** [Josys Inc.](https://www.g2.com/sellers/josys-inc) - **Company Website:** https://www.josys.com - **Year Founded:** 2021 - **HQ Location:** Tokyo, JP - **LinkedIn® Page:** https://www.linkedin.com/company/josys-inc (200 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Manager - **Top Industries:** Computer Software, Information Services - **Company Size:** 70% Mid-Market, 26% Small-Business #### What Are Josys's Pros and Cons? **Pros:** - Ease of Use (31 reviews) - Easy Management (23 reviews) - Management (19 reviews) - Centralization (18 reviews) - Device Management (18 reviews) **Cons:** - Missing Features (23 reviews) - Insufficient Information (14 reviews) - Integration Issues (13 reviews) - Limited Features (11 reviews) - Limited Integrations (8 reviews) ### What Do G2 Reviewers Say About Josys? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Josys, simplifying asset management and enhancing operational efficiency seamlessly. - Users commend the **easy management** capabilities of Josys, streamlining user, device, and application oversight effortlessly. - Users value the **efficient device management** of JOSYS, enhancing IT operations through seamless integration and visibility. - Users value the **centralized management** of Josys, greatly enhancing operational efficiency and simplifying asset oversight. - Users commend the **efficient device management** of Josys, simplifying control over numerous devices from a single interface. **Cons:** - Users find Josys lacking in **essential features** such as comprehensive device lists and seamless integrations. - Users note **insufficient information** regarding device visibility and usage efficiency, hindering optimal functionality of Josys. - Users experience **integration issues** with Josys, leading to complications when managing devices and linked apps. - Users note **limited features** in Josys, particularly regarding device management and integration capabilities that hinder efficiency. - Users desire greater **integration options** , finding Josys' limited APIs and need for manual changes frustrating. #### What Are Recent G2 Reviews of Josys? **"[Reduced Manual IT Workload by 95% with Powerful Automation](https://www.g2.com/survey_responses/josys-review-12659139)"** **Rating:** 5.0/5.0 stars *— Katsuhiko W.* [Read full review](https://www.g2.com/survey_responses/josys-review-12659139) --- **"[Better Account Offboarding and Efficient Inventory via Surveys](https://www.g2.com/survey_responses/josys-review-12667545)"** **Rating:** 4.0/5.0 stars *— Yohei K.* [Read full review](https://www.g2.com/survey_responses/josys-review-12667545) --- ### 18. [Genuity](https://www.g2.com/products/genuity/reviews) Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community. **Average Rating:** 4.7/5.0 **Total Reviews:** 83 **How Do G2 Users Rate Genuity?** - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Genuity?** - **Seller:** [Genuity](https://www.g2.com/sellers/genuity) - **Year Founded:** 2017 - **HQ Location:** Glen Ellyn, US - **Twitter:** @Genuity (7 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18644970/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 71% Mid-Market, 22% Small-Business #### What Are Genuity's Pros and Cons? **Pros:** - Features (2 reviews) - Asset Management (1 reviews) - Customer Satisfaction (1 reviews) - Customer Support (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Budgeting Issues (1 reviews) - Expensive (1 reviews) - Expensive Pricing (1 reviews) - High Fees (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Genuity? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **feature integration** of Genuity, seamlessly linking help desk, inventory, and contracts. - Users value the **seamless integration** of Genuity for managing help desk, inventory, and contracts effectively. - Users value the **fast and efficient customer service** provided by Genuity, ensuring all their needs are met. - Users laud the **fast and efficient customer support** of Genuity, meeting all their requirements swiftly. - Users appreciate the **easy integrations** of Genuity, seamlessly connecting help desk, inventory, and accounting applications. **Cons:** - Users express concerns over a **400% price increase** , feeling it was unexpected and burdensome for budgeting. - Users are frustrated by the **expensive price hikes** of Genuity, which significantly impact budget planning. - Users express concern about the **expensive pricing** of Genuity, with a shocking increase from $29 to $125 monthly. - Users express frustration over **high fees** , especially after a sudden 400% price increase caught them off guard. - Users find the **missing software push feature** limits Genuity's functionality for broader IT support needs. #### What Are Recent G2 Reviews of Genuity? **"[Geunity: All-in-One Asset, Helpdesk, and Vendor Management](https://www.g2.com/survey_responses/genuity-review-12813081)"** **Rating:** 5.0/5.0 stars *— Arnissa B.* [Read full review](https://www.g2.com/survey_responses/genuity-review-12813081) --- **"[Simple, Reliable Ticketing with Outstanding Support and Great Value](https://www.g2.com/survey_responses/genuity-review-12627238)"** **Rating:** 5.0/5.0 stars *— Samuel H.* [Read full review](https://www.g2.com/survey_responses/genuity-review-12627238) --- #### What Are G2 Users Discussing About Genuity? - [What is Genuity used for?](https://www.g2.com/discussions/what-is-genuity-used-for) ### 19. [Setyl](https://www.g2.com/products/setyl/reviews) Gain full visibility and control over your IT assets, software licenses, usage and spend with Setyl. Setyl is a cloud-based IT asset and license management (ITAM) platform, which connects to your existing IT systems with 100+ integrations. The platform gives you full visibility over your IT assets and equipment, software licenses, SaaS subscriptions, users, vendors and spend in one centralized place — helping you understand the who, what, why, where, when, and stay in control. Use Setyl to: ✓ Gain full visibility over your hardware and software assets in one place. ✓ Automate and scale daily IT operations, including employee onboarding and offboarding. ✓ Identify and cut wasted IT spend, by up to 30% of your total spend. ✓ Prepare for your audits and stay compliant, including with ISO 27001 and SOC 2. Thanks to its intuitive interface, native integrations, and dedicated one-on-one support, Setyl is fast to deploy, easy to use, and designed for collaboration. Out-of-the-box integrations include: Microsoft 365 and Google Workspace, MDM and RMM systems (Intune, Jamf, Iru, NinjaOne, Lansweeper, etc.), IAM, SSO and IDP solutions (Okta, JumpCloud, etc.), HR tools (HiBob, BambooHR, Workday, etc.), finance packages, ticketing desks, and more. API access is also available. Key benefits of Setyl in detail: • Gain full visibility over your IT in one place: Create a source of truth for IT by tracking and managing all your assets, licenses, SaaS subscriptions, assigned users, admins, vendors, usage and spend in one centralized platform. • Automate and scale daily IT operations: Alleviate the complexity of running IT within your organization, even as you scale, through full asset lifecycle management, automated workflows, employee onboarding and offboarding processes, actionable insights and more. • Cut wasted IT spend: Track asset and subscription spend, stay on top of license renewals, identify shadow IT and unused licenses, and recognize spend drivers. • Prepare for your audits and stay compliant: Breeze through your ISO 27001, SOC 2 and other audits, and avoid compliance risks with our dedicated features, including comprehensive information asset register, effective asset tracking, itemized audit logs and change history, vendor management workflows and more. • Collaborate with stakeholders across your organization: Thanks to Setyl's intuitive interface and permission management, you can give colleagues across the organization access to the platform to easily find relevant data or take over tasks, without losing control. • Get up and running quickly: Out-of-the-box integrations into your existing tech stack combined with Setyl’s intuitive interface ensures a speedy and straightforward implementation. • Receive dedicated support: Our knowledgeable team is ready to assist you at every stage of the process, from onboarding guidance to ongoing support. **Average Rating:** 4.8/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Setyl?** - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Setyl?** - **Seller:** [Setyl](https://www.g2.com/sellers/setyl) - **Year Founded:** 2020 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/11460502 (22 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 28% Small-Business #### What Are Setyl's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Intuitive (3 reviews) - Asset Management (2 reviews) - Automation (2 reviews) - Efficiency (2 reviews) **Cons:** - Integration Issues (1 reviews) - Limited Mobile Functionality (1 reviews) - Missing Features (1 reviews) - UX Improvement (1 reviews) ### What Do G2 Reviewers Say About Setyl? *AI-generated summary from verified user reviews* **Pros:** - Users praise Setyl for its **ease of use** , making IT management and asset assignments straightforward and efficient. - Users value the **intuitive design** of Setyl, making asset management easy, efficient, and user-friendly. - Users appreciate the **ease of asset management** with Setyl, simplifying IT tasks and improving workflows significantly. - Users praise Setyl for its **automation features** , simplifying asset management and enhancing overall IT workflows. - Users value the **efficiency** of Setyl, simplifying asset management and enhancing IT workflows effortlessly. **Cons:** - Users experienced **integration issues** with third-party data imports, but recent fixes have improved the situation. - Users express disappointment over the **lack of a mobile app** , limiting functionality for on-the-go access. - Users note the **absence of a mobile app** for Setyl, which limits convenience and accessibility on-the-go. - Users report a **lack of a mobile app** for Setyl, limiting accessibility and flexibility in usage. #### What Are Recent G2 Reviews of Setyl? **"[Seamless Asset Management with Setyl](https://www.g2.com/survey_responses/setyl-review-12428605)"** **Rating:** 5.0/5.0 stars *— Pawel T.* [Read full review](https://www.g2.com/survey_responses/setyl-review-12428605) --- **"[Feature-Rich Asset Management with Top-Class, Responsive Support](https://www.g2.com/survey_responses/setyl-review-12404196)"** **Rating:** 5.0/5.0 stars *— Ethan M.* [Read full review](https://www.g2.com/survey_responses/setyl-review-12404196) --- #### What Are G2 Users Discussing About Setyl? - [What is Setyl used for?](https://www.g2.com/discussions/what-is-setyl-used-for) ### 20. [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) Zendesk for Employee Service is an easy to use, AI-powered solution designed to streamline internal service delivery across IT Service Management (ITSM), Human Resources Service Management (HRSM), and other internal support. Built on the Zendesk Resolution Platform and powered by AI trained on 18+ billion service interactions, Zendesk empowers teams to provide fast, accurate resolutions, increasing employee satisfaction and productivity. Easy to implement, scale, and adapt across departments, Zendesk is designed to accommodate the evolving needs of growing organizations without costly developer resources. The platform offers pre-built integrations with popular IT and HR systems, along with robust data analytics to drive informed decisions. Whether you're looking to build a top-tier service desk, improve incident management, automate workflows, or boost self-service capabilities, Zendesk for Employee Service provides the ease of use, flexibility and scalability required for today's dynamic workplace. **Average Rating:** 4.5/5.0 **Total Reviews:** 102 **How Do G2 Users Rate Zendesk for Employee Service?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) **Who Is the Company Behind Zendesk for Employee Service?** - **Seller:** [Zendesk](https://www.g2.com/sellers/zendesk) - **Company Website:** https://www.zendesk.com - **Year Founded:** 2007 - **HQ Location:** San Francisco, CA - **Twitter:** @Zendesk (102,672 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/418095/ (7,302 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 55% Mid-Market, 26% Small-Business #### What Are Zendesk for Employee Service's Pros and Cons? **Pros:** - Ease of Use (20 reviews) - Features (10 reviews) - Useful (10 reviews) - Time-saving (9 reviews) - Time-Saving (9 reviews) **Cons:** - Integration Issues (4 reviews) - Slow Loading (4 reviews) - AI Limitations (3 reviews) - Performance Issues (3 reviews) - Slow Performance (3 reviews) ### What Do G2 Reviewers Say About Zendesk for Employee Service? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zendesk for Employee Service, making it effortless to access information quickly. - Users value the **time-efficient navigation** and powerful automation features of Zendesk for streamlining employee service. - Users value the **quick access to answers** provided by Zendesk for Employee Service, enhancing team synchronization and efficiency. - Users value the **time-saving features** of Zendesk, enabling efficient ticket management and quick responses. - Users appreciate the **time-saving automation** of Zendesk for Employee Service, significantly improving efficiency across teams. **Cons:** - Users note **integration issues** with Zendesk for Employee Service, desiring more compatibility with internal tools and chat apps. - Users experience **slow loading times** for evaluation assignments and information retrieval, impacting their overall efficiency with Zendesk. - Users find **AI limitations** in Zendesk's employee service, feeling it lacks transparency and expected capabilities. - Users experience occasional **performance issues** with slow loading and retrieval times for information on Zendesk for Employee Service. - Users experience **slow performance** with Zendesk for Employee Service, particularly in retrieving information during complex tasks. #### What Are Recent G2 Reviews of Zendesk for Employee Service? **"[Automated organized Employee service solution with Zendesk](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-13051630)"** **Rating:** 4.5/5.0 stars *— Aayush M.* [Read full review](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-13051630) --- **"[A Game Changer for People Operations](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-12800637)"** **Rating:** 5.0/5.0 stars *— Megan J.* [Read full review](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-12800637) --- #### What Are G2 Users Discussing About Zendesk for Employee Service? - [What is the WFM process?](https://www.g2.com/discussions/tymeshift-what-is-the-wfm-process) - [What is Tymeshift Zendesk?](https://www.g2.com/discussions/what-is-tymeshift-zendesk) - [What is Tymeshift?](https://www.g2.com/discussions/what-is-tymeshift) - [What Tymeshift used for?](https://www.g2.com/discussions/what-tymeshift-used-for) ### 21. [SymphonyAI IT Service Management](https://www.g2.com/products/symphonyai-it-service-management/reviews) SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automate 60% of service requests, achieve a 50% faster resolution, and realize a 30% savings on hardware and software costs using our ITSM platform. We are recognized as a Gartner Customers’ Choice, featured as a leader and significant player in many leading analyst reports. Leading global companies like KPMG, Toyota, Trelix, Ameritas, Hershey’s, Smart & Final, are SymphonyAI customers. SymphonyAI ITSM can generate significant cost savings and a faster time to value compared to any leading players in the market. **Average Rating:** 4.6/5.0 **Total Reviews:** 66 **How Do G2 Users Rate SymphonyAI IT Service Management?** - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.4/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.2/10 (Category avg: 8.2/10) **Who Is the Company Behind SymphonyAI IT Service Management?** - **Seller:** [SymphonyAI](https://www.g2.com/sellers/symphonyai-cf01fc99-7338-420c-9ae6-2c2a4552d056) - **Year Founded:** 2017 - **HQ Location:** Palo Alto, California - **Twitter:** @SymphonySummit (470 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/symphonyai/ (2,086 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Automotive - **Company Size:** 68% Enterprise, 32% Mid-Market #### What Are SymphonyAI IT Service Management's Pros and Cons? **Pros:** - Automation (2 reviews) - Automation Efficiency (1 reviews) - Configuration Ease (1 reviews) - Customizability (1 reviews) - Ease of Use (1 reviews) **Cons:** - Complex Configuration (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) - Expensive (1 reviews) - Filtering Issues (1 reviews) ### What Do G2 Reviewers Say About SymphonyAI IT Service Management? *AI-generated summary from verified user reviews* **Pros:** - Users love the **automation capabilities** of SymphonyAI for effortlessly creating service requests from emails, enhancing efficiency. - Users praise the **automation of service request creation** through email, simplifying the process significantly. - Users value the **configuration ease** of SymphonyAI, allowing simple manual and automated service request creation. - Users value the **customizability** of SymphonyAI IT Service Management, finding it easy to tailor service requests to their needs. - Users find SymphonyAI IT Service Management easy to use, especially with **simple service request configuration** and automation features. **Cons:** - Users find the **complex configuration** challenging, indicating a need for easier back-end setups in SymphonyAI ITSM. - Users find the **complexity of back end configurations** to be a hurdle affecting ease of use. - Users find the **complex setup** of SymphonyAI IT Service Management challenging and require simpler back-end configurations. - Users find the **expensive subscription model** challenging, especially for mid to large organizations needing essential features. - Users face **filtering issues** that hinder the exclusion of specific email addresses in SymphonyAI IT Service Management. #### What Are Recent G2 Reviews of SymphonyAI IT Service Management? **"[Good ITSM Tool to manage incident and SRs](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-11011556)"** **Rating:** 4.5/5.0 stars *— Deepak M.* [Read full review](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-11011556) --- **"[Great product to use and helps to resolve IT tickets faster](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-1078494)"** **Rating:** 5.0/5.0 stars *— Verified User in Automotive* [Read full review](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-1078494) --- #### What Are G2 Users Discussing About SymphonyAI IT Service Management? - [What is ITSM system?](https://www.g2.com/discussions/what-is-itsm-system) - [What is Summit Asset agent?](https://www.g2.com/discussions/what-is-summit-asset-agent) - [What is SummitAI?](https://www.g2.com/discussions/what-is-summitai) - [What is symphony Summit tool?](https://www.g2.com/discussions/what-is-symphony-summit-tool) ### 22. [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have. **Average Rating:** 4.7/5.0 **Total Reviews:** 47 **How Do G2 Users Rate Device42, A Freshworks Company?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10) **Who Is the Company Behind Device42, A Freshworks Company?** - **Seller:** [Device42](https://www.g2.com/sellers/device42) - **Year Founded:** 2010 - **HQ Location:** West Haven, CO - **Twitter:** @device42 (1,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2345405/ (82 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Enterprise, 35% Mid-Market #### What Are Device42, A Freshworks Company's Pros and Cons? **Pros:** - Asset Management (1 reviews) - Ease of Use (1 reviews) - Productivity Improvement (1 reviews) - Solutions (1 reviews) - Tracking (1 reviews) **Cons:** - Complexity (1 reviews) - Latency Issues (1 reviews) - Learning Curve (1 reviews) - Navigation Issues (1 reviews) - Performance Issues (1 reviews) ### What Do G2 Reviewers Say About Device42, A Freshworks Company? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **clear and accurate visibility** of IT assets and dependencies provided by Device42, simplifying tracking and troubleshooting. - Users appreciate the **ease of use** of Device42, finding it simplifies tracking and troubleshooting IT assets effectively. - Users value the **productivity improvement** from Device42, as it simplifies tracking and troubleshooting for IT assets. - Users value the **latest trends in asset management** offered by Device42, ensuring comprehensive hybrid IT discovery. - Users value the **ease of tracking IT assets** with Device42, simplifying infrastructure management and troubleshooting. **Cons:** - Users find the **setup complexity** of Device42 challenging, particularly for smaller teams trying to navigate its features. - Users experience **latency issues** , particularly when handling large data sets or requests, impacting performance negatively. - Users find the **initial setup complexity** of Device42 challenging, particularly for smaller teams trying to navigate it. - Users find the **navigation issues** in Device42 challenging, particularly in terms of initial setup and user-friendliness. - Users experience **performance issues** with Device42, particularly when handling large data sets or numerous requests. #### What Are Recent G2 Reviews of Device42, A Freshworks Company? **"[Integrated and Powerful Solution in IT Asset Management](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-11990079)"** **Rating:** 4.5/5.0 stars *— osman y.* [Read full review](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-11990079) --- **"[Effortless IT Asset Tracking and Insightful Dependency Mapping](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-12113407)"** **Rating:** 4.0/5.0 stars *— Ajay D.* [Read full review](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-12113407) --- #### What Are G2 Users Discussing About Device42, A Freshworks Company? - [What is D42?](https://www.g2.com/discussions/what-is-d42) - [What is a CMDB used for?](https://www.g2.com/discussions/what-is-a-cmdb-used-for) - 1 comment - [How much does Device42 cost?](https://www.g2.com/discussions/how-much-does-device42-cost) - 1 comment - [How does Device42 work?](https://www.g2.com/discussions/how-does-device42-work) - 1 comment ### 23. [Vivantio](https://www.g2.com/products/vivantio/reviews) Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time. Teams use Vivantio to implement faster, standardize workflows, automate manual work, and continuously improve service performance across departments. Key capabilities include: Fast, structured implementation Flexible workflows, forms, and processes Role-based workspaces and automation Reporting and dashboards for service improvement Self-service, knowledge management, and omni-channel support Vivantio is a strong fit for organizations that need powerful service management without forcing teams into rigid, overbuilt systems. **Average Rating:** 4.3/5.0 **Total Reviews:** 294 **How Do G2 Users Rate Vivantio?** - **Ease of Use:** 8.6/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.9/10 (Category avg: 8.2/10) **Who Is the Company Behind Vivantio?** - **Seller:** [Vivantio](https://www.g2.com/sellers/vivantio) - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @Vivantio (110 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/563989/ (29 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Outsourcing/Offshoring - **Company Size:** 58% Mid-Market, 28% Enterprise #### What Are Vivantio's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Efficiency (25 reviews) - Customizability (23 reviews) - Customization (23 reviews) - Features (23 reviews) **Cons:** - Learning Curve (14 reviews) - Complexity (11 reviews) - Improvement Needed (11 reviews) - Limited Customization (10 reviews) - Missing Features (10 reviews) ### What Do G2 Reviewers Say About Vivantio? *AI-generated summary from verified user reviews* **Pros:** - Users find Vivantio to be **easy to use** , allowing seamless implementation and efficient handling of service management tasks. - Users value the **efficiency** of Vivantio, enhancing productivity by automating complex tasks and improving service management. - Users value the **customizability** of Vivantio, making it simple to create tailored dashboards and reports effortlessly. - Users value the **customizability** of Vivantio, allowing tailored configurations and efficient management of various ITSM processes. - Users appreciate the **customization capabilities** of Vivantio, enhancing ITIL alignment and improving customer service efficiency. **Cons:** - Users struggle with a **high learning curve** due to complex configurations and limited automation in Vivantio. - Users find Vivantio's interface **complex and outdated** , making administrative tasks and report management challenging. - Users note a **high learning curve** with Vivantio, requiring significant planning and improved documentation for effective use. - Users find the **limited customization** of standard forms in Vivantio hampers their workflow and adaptability. - Users point out the **missing features** in Vivantio, affecting efficiency and limiting operational capabilities. #### What Are Recent G2 Reviews of Vivantio? **"[Powerful ITSM with Deep Configuration, but Pricing and Mobile App Need Improvement](https://www.g2.com/survey_responses/vivantio-review-11827921)"** **Rating:** 4.0/5.0 stars *— Ifeoma E.* [Read full review](https://www.g2.com/survey_responses/vivantio-review-11827921) --- **"[Versatile Service Management Platform That Boosts Productivity, But Initial Set Up May take time](https://www.g2.com/survey_responses/vivantio-review-11939774)"** **Rating:** 4.5/5.0 stars *— Satish K.* [Read full review](https://www.g2.com/survey_responses/vivantio-review-11939774) --- #### What Are G2 Users Discussing About Vivantio? - [What is Vivantio used for?](https://www.g2.com/discussions/what-is-vivantio-used-for) ### 24. [ALVAO Asset Management](https://www.g2.com/products/alvao-asset-management/reviews) ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface. With real‑time discovery via network monitoring systems, Agent, SNMP, Intune, and SCCM integration, it simplifies audits, optimizes licenses (including Microsoft 365), and supports compliance with Cyber Essentials, NIST, NIS2, and DORA. A visual CMDB maps dependencies for faster incident resolution and change planning, helping IT teams stay efficient, compliant, and cost-effective. For more information visit www.alvao.com **Average Rating:** 4.7/5.0 **Total Reviews:** 48 **How Do G2 Users Rate ALVAO Asset Management?** - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.8/10 (Category avg: 8.2/10) **Who Is the Company Behind ALVAO Asset Management?** - **Seller:** [ALVAO](https://www.g2.com/sellers/alvao) - **Year Founded:** 1999 - **HQ Location:** Brno, CZ - **LinkedIn® Page:** https://www.linkedin.com/company/alvao/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 65% Mid-Market, 31% Enterprise #### What Are ALVAO Asset Management's Pros and Cons? **Pros:** - Asset Management (7 reviews) - Ease of Use (7 reviews) - User Interface (6 reviews) - Automation (4 reviews) - Customizability (3 reviews) **Cons:** - Missing Features (3 reviews) - Poor Interface Design (2 reviews) - Access Control (1 reviews) - Access Management (1 reviews) - App Quality (1 reviews) ### What Do G2 Reviewers Say About ALVAO Asset Management? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **clear overview** provided by ALVAO Asset Management, enhancing their asset visibility and management efficiency. - Users find ALVAO Asset Management remarkably **easy to use** , enhancing efficiency for both IT and other departments. - Users enjoy the **user-friendly interface** of ALVAO Asset Management, enhancing navigation and ease of access to information. - Users value the **automation capabilities** of ALVAO Asset Management, enhancing efficiency and reliability in asset management tasks. - Users value the **high degree of customizability** in ALVAO Asset Management, enhancing their overall asset management experience. **Cons:** - Users find **missing features** in ALVAO Asset Management, particularly with functionality limited to the console and inadequate data usability. - Users find the **poor interface design** of ALVAO Asset Management makes navigation and customization challenging and frustrating. - Users find the app **slightly cumbersome** and note the lack of SSO support hampers usability. - Users find the ALVAO Asset Management app to be **slightly cumbersome** and lacking SSO support, hindering usability. - Users find the app to be **slightly cumbersome** and lacking support for SSO, which hampers usability. #### What Are Recent G2 Reviews of ALVAO Asset Management? **"[FNB](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485)"** **Rating:** 5.0/5.0 stars *— Marian C.* [Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485) --- **"[Powerfull asset management solution](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393)"** **Rating:** 5.0/5.0 stars *— Petr K.* [Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393) --- #### What Are G2 Users Discussing About ALVAO Asset Management? - [What is ALVAO Asset Management used for?](https://www.g2.com/discussions/what-is-alvao-asset-management-used-for) ### 25. [Saner CVEM](https://www.g2.com/products/saner-cvem/reviews) Prevention-first Vulnerability and Exposure Management for unified visibility, prioritization, compliance, and remediation Saner Continuous Vulnerability and Exposure Management unifies asset exposure, posture anomaly detection, vulnerability assessment, compliance management, risk prioritization, patching, and endpoint actions in one dashboard. Saner CVEM is built to help teams continuously detect, assess, prioritize, and remediate vulnerabilities and other security risks from a unified console Why Choose Saner CVEM? • Unified dashboard with interactive views across visibility, detection, prioritization, and remediation for a single source of truth • Complete asset visibility across endpoint and non-endpoint devices, operating system applications, third-party applications, and lifecycle changes • Continuous risk discovery with rapid scans, daily-updated risk intelligence, and posture anomaly detection that helps surface outliers and misconfigurations faster • Context-driven prioritization with SSVC categories such as Act, Attend, Track, and Track\* so teams can focus on the risks that deserve action first. • Continuous compliance management with built-in templates, customizable profiles, daily checks, and deviation tracking across common frameworks. • Integrated patching and remediation with vulnerability-to-patch mapping, automated deployment workflows, and endpoint actions from the same ecosystem. • Machine-learning-assisted analysis to identify deeper risk patterns, detect unusual posture, and support smarter remediation decisions. • Customizable, audit-ready reporting for security, IT, and compliance teams that need clearer evidence and easier tracking. • Flexible deployment on cloud or on-premises, with remediation support across Windows, Linux, macOS, and AIX environments. **Average Rating:** 4.5/5.0 **Total Reviews:** 72 **How Do G2 Users Rate Saner CVEM?** - **Ease of Use:** 8.6/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.4/10 (Category avg: 8.2/10) **Who Is the Company Behind Saner CVEM?** - **Seller:** [SecPod](https://www.g2.com/sellers/secpod-b11d8014-d8ec-46e7-9e81-c0d14919fbfc) - **Company Website:** https://www.secpod.com/ - **Year Founded:** 2008 - **HQ Location:** Redwood City, California - **Twitter:** @secpod (542 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/secpod-technologies/ (168 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 41% Small-Business, 38% Mid-Market #### What Are Saner CVEM's Pros and Cons? **Pros:** - Security (14 reviews) - Features (12 reviews) - Ease of Use (10 reviews) - Customer Support (9 reviews) - Compliance Management (8 reviews) **Cons:** - Integration Issues (5 reviews) - Expensive (4 reviews) - Limited Features (4 reviews) - Slow Performance (4 reviews) - Slow Scanning (4 reviews) ### What Do G2 Reviewers Say About Saner CVEM? *AI-generated summary from verified user reviews* **Pros:** - Users value the **enhanced security** provided by Saner CVEM, streamlining patch management for hybrid workforces efficiently. - Users value the **automated endpoint security** of Saner CVEM, streamlining compliance and patch management for hybrid workforces. - Users appreciate the **ease of use** of Saner CVEM, highlighting its fast scanning and intuitive interface. - Users value the **responsive customer support** from Saner CVEM, enhancing their experience and addressing concerns effectively. - Users value the **automation of compliance tracking** in Saner CVEM, enhancing efficiency and audit readiness for hybrid teams. **Cons:** - Users face **integration issues** with Saner CVEM, requiring workarounds and custom solutions for effective functionality. - Users find the **pricing high** , especially small businesses, making it less accessible for new users. - Users find the **limited features** of Saner CVEM challenging, particularly regarding multi-tenant support and integrations. - Users experience **slow performance** when loading dashboards and managing large datasets, affecting daily checks and usability. - Users experience **slow scanning** with initial dashboard load times, affecting daily checks on large data sets. #### What Are Recent G2 Reviews of Saner CVEM? **"[Strong Visibility Across Assets, but Prioritization and UI Need Improvement](https://www.g2.com/survey_responses/saner-cvem-review-12398463)"** **Rating:** 4.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/saner-cvem-review-12398463) --- **"[Improve your digital security and combat vulnerabilities in your networks with Saner CVEM.](https://www.g2.com/survey_responses/saner-cvem-review-11395327)"** **Rating:** 5.0/5.0 stars *— Lydie D.* [Read full review](https://www.g2.com/survey_responses/saner-cvem-review-11395327) --- #### What Are G2 Users Discussing About Saner CVEM? - [What is SanerNow used for?](https://www.g2.com/discussions/what-is-sanernow-used-for) ## What Is IT Asset Management Software? [IT Management Software](https://www.g2.com/categories/it-management) ## What Software Categories Are Similar to IT Asset Management Software? - [Service Desk Software](https://www.g2.com/categories/service-desk) - [Software Asset Management (SAM) Tools](https://www.g2.com/categories/software-asset-management-tools) - [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)