JA
Jenny Maria A.
Accountant
Small-Business (50 or fewer emp.)
"Efficient and simple"
4/5
What do you like best about Trintech?

Matcher: I like that it is simple, it is convenient to build matching rules and reconcile records and investigate which records are open.

Balancer: so convenient in closing accounts where you can assign different people accounts and follow up to ensure everyone does their part.

Everyone has their own areas of responsibility. Review collected by and hosted on G2.com.

What do you dislike about Trintech?

There are of course difficulties, but you always get help from someone at Adra. Sometimes duplicates come into matches and it creates confusion. Adra success is chaos and I never know where to find what I need. Review collected by and hosted on G2.com.

Verified User in Research
IR
Verified User in Research
Enterprise (> 1000 emp.)
"Smooth implementation"
5/5
What do you like best about Trintech?

Easy setup and implementation as well as continuously uppdates. Review collected by and hosted on G2.com.

What do you dislike about Trintech?

At present problem with showing pdf attachments. They hide part of the acount specifikation. Review collected by and hosted on G2.com.

CF
Cesar F.
Corporate and Consolidations Process Owner & Cadency ADMIN
Mid-Market (51-1000 emp.)
"It has significantly helped us enhance the efficiency and accuracy of our reconciliation process."
4.5/5
What do you like best about Trintech?

What I like the most is the platform’s dynamism and the way it tracks all user actions. This allows me to perform detailed analysis and reporting, helping to identify risks and continuously improve our processes. Review collected by and hosted on G2.com.

What do you dislike about Trintech?

One of the main limitations is the rigidity in how information must be loaded. In some cases, the process must be followed strictly step by step (e.g., Step 1, then Step 2) for the auto-reconciliation to work properly or for certain actions to be triggered. If the sequence is not followed exactly, the expected outcome may not occur. Review collected by and hosted on G2.com.

JM
Joshua M.
"Improved Usability but Lacking User Friendliness"
3.5/5
What do you like best about Trintech?

I like its upgraded ease of use with new functionality that's rolled out. It's just made it smoother to upload balances, as well as other maintenance items and tasks. Review collected by and hosted on G2.com.

What do you dislike about Trintech?

Some of the user functionality seems a little blocky or not as user-friendly as it could be. Review collected by and hosted on G2.com.

Verified User in Investment Management
AI
Verified User in Investment Management
Enterprise (> 1000 emp.)
"Customer Representative is one of the best we've had"
3.5/5
What do you like best about Trintech?

I like that we're able to bulk update certain recs and use DAM jobs to update recs on a one-time or scheduled basis. Our representative is very willing to help us in any way possible and has provided plenty of training opportunities. We appreciate the in-depth customer engagement from our current representative as that was missing from previous representatives. Review collected by and hosted on G2.com.

What do you dislike about Trintech?

The searching capability in Cadency is not as user friendly as other financial applications we use. It's also a bit difficult to tell what has been loaded to the system as everything seems to be on the back end instead of on the interface. Our end users have also noted that trying to tie things out between Trintech Cadency and our ERP/Reporting Systems is time consuming and cumbersome. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Streamlining with Cadency—Room for Improvement"
3.5/5
What do you like best about Trintech?

It is an effective tool for standardizing processes, especially within a global organization. Review collected by and hosted on G2.com.

What do you dislike about Trintech?

Cadency is often seen as slow during peak periods.

I like the flexibility of Cadency that we can see a lot of possibilities but it always have some system limitation prevent us from achieving a truly seamless process. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
"."
5/5
What do you like best about Trintech?

Easy to use and easy to access everything, good overview, web-based Review collected by and hosted on G2.com.

What do you dislike about Trintech?

A lot of information on the website, it needs to be organized more, the overview is not consistent, i.e. you cannot move all the columns in all the modules Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Implementation was simple, Cadency makes month end management easy"
4/5
What do you like best about Trintech?

Implementation was very simple, we switched from blackline to cadency relatively quickly and the customer support team was there to help answer any questions during our transition. It is easy to use and during month end, most of the team is in the system daily monitoring their task lists. Post close, we are performing and reviewing reconciliations daily, through the middle of the month. The features available contain everything that we would need from a reconciliation and task list perspective. The integration was handled at our parent company as their SAP data is what feeds into Cadency for reconciliation purposes. Review collected by and hosted on G2.com.

What do you dislike about Trintech?

The reporting and reconciliation interfaces could be more user friendly. We're able to get what is needed, but it often takes a minute to figure out where everything lives and how to best navigate. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Customer-Driven Innovation That Truly Listens"
5/5
What do you like best about Trintech?

They make extensive use of customer feedback to improve their existing products and to develop new ones in the future. Review collected by and hosted on G2.com.

What do you dislike about Trintech?

We use a solution designed for smaller enterprises, and it often feels like updates and improvements for the larger-scale solutions are prioritized over ours. Review collected by and hosted on G2.com.

Verified User in Printing
AP
Verified User in Printing
Enterprise (> 1000 emp.)
"System Admin"
4.5/5
What do you like best about Trintech?

Great for having all of your companies reconciliations and journal entries in one place for easy review and retrieval. Users have been able to quickly use the system with minimal training. Close Module has helped our different segments stay on track during month end close so nothing is missed. Has been easy to set up new users and get them working. Review collected by and hosted on G2.com.

What do you dislike about Trintech?

Depending on what information you need for reporting, may have to combine elements from two different reports. Only allowed to select certain fields depending on the type of report your are running. Our company has recently purchased other companies who are on other ERPs which can make it difficult to pull information into Cadency. Review collected by and hosted on G2.com.