Braeden M.
BM
Braeden M.
Controller
Small-Business (50 or fewer emp.)
"Effortless Payroll Management with Intuitive Interface"
4/5
What do you like best about ADP Workforce Now?

I really appreciate ADP Workforce Now because the website is much easier to use and the interface is way better than what we had with TotalSource. The ability to quickly access information like employee start dates and hours worked is no longer a headache. I love how I can make adjustments to paid time off balances smoothly; it's super helpful since internal mistakes do happen, and correcting them without any hassle is fantastic. The initial setup was extremely easy, as it was basically all taken care of by ADP. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

I wish it had a better AI help assistance, or chatbot or something to show where things are and how to create reports better. Review collected by and hosted on G2.com.

Tanusa S.
TS
Tanusa S.
Project Coordinator
Mid-Market (51-1000 emp.)
"ADP Streamlines Payroll, Taxes, and Compliance with Fewer Errors"
4.5/5
What do you like best about ADP Workforce Now?

ADP automates payroll calculations, deductions, tax processing, and compliance-related activities, reducing administrative burden and helping minimise payroll errors Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

The training guides dedicate substantial content to resolving integration errors, payroll relationship changes, company code transfers, archived employee issues, and supervisor-position validation errors. For HRIS teams, this can create additional support and maintenance work Review collected by and hosted on G2.com.

Prasanth M.
PM
Prasanth M.
Senior Operations Associate
Enterprise (> 1000 emp.)
"Streamlines HR Tasks, User-Friendly Interface"
4.5/5
What do you like best about ADP Workforce Now?

I use ADP Workforce Now to view my payslips, manage leave requests, check attendance, and access my employee information. It simplifies everyday HR tasks by giving me quick access to payslips, leave management, and attendance records, all in one place. I like that it is easy to navigate and saves time. The self-service features work well, allowing me to access important HR information anytime, which reduces the need to contact HR for routine requests. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

The platform works well overall, but reducing the number of clicks to access certain features would improve my experience. Features like payslips, attendance, and leave history could be accessed with fewer clicks. Review collected by and hosted on G2.com.

DR
Doris R.
Payroll Supervisor
Mid-Market (51-1000 emp.)
"Dependable Payroll & HR with Excellent Support"
5/5
What do you like best about ADP Workforce Now?

I use ADP Workforce Now to process my payroll and our HR needs. I love my account team, Shannon Radloff and Jeanette Messer, because when I have an issue, they are always right there to help guide me. The new chat feature is pretty awesome too. These aspects make me a better user in all areas of ADP, and they've helped me grow and learn. I really can't pinpoint one area—I love ADP. For me, it's a 10; I am an ADP fan. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

I dislike the PTO accruals and resets process. Right now, I have to manually reset a terminated employee's PTO balance after we process and pay out. I would also like a better understanding of the permissions setup process. Review collected by and hosted on G2.com.

Reggie M.
RM
Reggie M.
Talent Acquisition Partner
Enterprise (> 1000 emp.)
"Efficient HR Management with Room for Mobile Improvement"
4.5/5
What do you like best about ADP Workforce Now?

I like ADP Workforce Now because the mobile app and the desktop app work together, allowing me to access information on my mobile. I appreciate that I can approve time off requests, see my pay, and download documents on my mobile device. It's versatile and solves the problem of having to go to multiple places to get things done. I find the software easy to use and navigate, especially with categories that help me know exactly which department I'm dealing with. Approving time off requests is a breeze with just a click of a button. The setup was simple and easy too, just click a link, input personal information, and it's good to go. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

The only thing is the mobile experience. I can't submit a time offer through the mobile, which would be nice to be able to do. So I have to do that from the desktop version, but that's about it. Other than that, it works pretty good. Review collected by and hosted on G2.com.

Tiffanie G.
TG
Tiffanie G.
Legal assistant
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Convenient All-in-One HR Tool, Extra Punch Steps"
2.5/5
What do you like best about ADP Workforce Now?

I like that everything is in one place. It's easy to check pay, access tax forms, request time off, and update personal info. The systen is generally easy to navigate and makes routine tasks much more convenient Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

There are sometimes glitches in the amount of PTO hours. I also don't like having to punch out twice and in twice requiring more steps than what is necessary. Review collected by and hosted on G2.com.

Kaylynn A.
KA
Kaylynn A.
Inside Sales Specialist
Manufacturing
Enterprise (> 1000 emp.)
"Efficient Dashboard with Minor Glitches"
5/5
What do you like best about ADP Workforce Now?

I like how easy it is to access everything through the dashboard on ADP Workforce Now. The quick-view feature is particularly useful, allowing me to quickly see my time off requests, time off bank, company announcements, and update personal information all in one spot. The app version simplifies dashboard viewing, freeing up time to focus on other tasks. The initial setup was fairly simple as everything was merged and transferred over, which was efficient. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

Sometimes the dashboard would not load and it would force you to click into the specific tabs (time off requests, change banking info, etc). It may have just been a glitch, if that would be fixed then there would be no issues from my perspective. Review collected by and hosted on G2.com.

Verified User in Printing
UP
Verified User in Printing
Enterprise (> 1000 emp.)
"All in one Solution for payroll management"
5/5
What do you like best about ADP Workforce Now?

I can manage schedules and login and check on all the employees hours, to keep within my budget, and then simply submit to payroll. Also my 401K is also part of ADP. It's an all in one, I can log in from anywhere. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

I know it works with actual time clock and also you can log in from your computer. I do not like that one of my employer uses the old time clock feature. but over all its an amazing product. Review collected by and hosted on G2.com.

Md Jahid H.
MH
Md Jahid H.
Quality Controller
Translation and Localization
Small-Business (50 or fewer emp.)
"All-in-One Payroll, HR, and Analytics in ADP Workforce Now"
4/5
What do you like best about ADP Workforce Now?

ADP Workforce Now is an all-in-one tool for both small and large businesses, where companies can manage their workforce—such as payroll and HR—while also accessing company growth reports and analytics, all in one place. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

The part I dislike most about ADP Workforce Now is the integration. You can connect it to other software tools through the ADP Marketplace and the API to get accurate reports and analytics, but I’ve noticed some mismatches between ADP’s reports and the reports pulled through other software APIs. Review collected by and hosted on G2.com.

Katrena Y.
KY
Katrena Y.
HR Analyst/Finance Specialist
Mid-Market (51-1000 emp.)
"Effortless Payroll and Compliance with ADP Workforce Now"
4.5/5
What do you like best about ADP Workforce Now?

I find ADP Workforce Now easy to use and easy to figure out, even if you are new to it. I appreciate the SmartCompliance feature because it allows me to set up a new state quickly, walking me through step by step, which is much more convenient than trying to locate all the information on state websites. It really enhances my experience by enabling us to pay and file payroll taxes on time, allowing us to 'set it and forget it.' It's also efficient and quick in processing payroll. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

So much requires the HR module (which we don't have) - and it's a bummer that we cannot do some simple reporting stuff without it, unless we get creative. Review collected by and hosted on G2.com.