I use ADP Workforce Now for HRIS, including document execution, employee demographics, and payroll. I love having everything in one place and having an employee file cabinet. The field grabber option really stands out because it allows me to customize reports fully on any fields available, giving me exactly what I need. Reporting is so strong; it's a game changer for me. Review collected by and hosted on G2.com.

I think AES, integrations, and customer ticketing could be improved. I found that I use that less and less and just utilize the chat option whenever I need help. The implementation was not as successful as I would have liked it to be. Review collected by and hosted on G2.com.

ADP Workforce Now helps manage payroll, HR, and benefits in one platform. The user-friendly interface makes navigating different tasks easily. One of the standout features is the reporting capabilities. The payroll processing is seamless and efficient, ensuring accuracy and compliance with tax regulations. Additionally, the self-service options empower employees to access their information without hassle, reducing administrative burden.

Another major plus is the integration capabilities making it a flexible solution for companies of all sizes. Overall, ADP Workforce Now offers a comprehensive set of tools that enhance HR and payroll management, making it a valuable asset for businesses looking for reliability and efficiency Review collected by and hosted on G2.com.

While ADP Workforce Now offers useful functionality, it does have its limitations. When issues arise across different modules, support teams sometimes deflect responsibility rather than working collaboratively to resolve the problem efficiently. Review collected by and hosted on G2.com.

I like the availability to view benefits with ADP Workforce Now, as it helps me plan days off by looking at the time that's available. I also appreciate the availability to view my timecard and clock in and out on my mobile phone. The initial setup was very easy, and I have enjoyed using it as of now. Review collected by and hosted on G2.com.

n/a Review collected by and hosted on G2.com.

We can structure our ADP to fit Ontario standards. I can easily set up different types of employee levels, such as full-time, part-time, contractor, full-time contractor, and T4 vs. T4A contractors. That flexibility is really nice.

I also like that it connects easily with the CRA, and we get good support from the India team whenever we need it. Pricing was also an important factor in selecting this tool compared to others, since we pay based on the modules we are procuring. Review collected by and hosted on G2.com.

Sometimes the calculations for deductions and taxes aren’t consistent because, a lot of the time, they are manually adjusted by the India team. When that happens, it’s difficult to receive feedback from them and to clearly identify the level of accountability. Review collected by and hosted on G2.com.

I've been using ADP Workforce Now for over 30 years, and I'm really familiar with the software. I like that I can chat and reach the ADP Support Center. The AI assist also stands out a lot, especially for reporting, which is something I'm currently working on. Setting it up is easy as long as you know the ins and outs of the ADP software. Review collected by and hosted on G2.com.

For time and attendance, I don't want the office employee to use the ADP mobile app on the website to clock in or out. We operate in multiple states, and they should be able to clock in or out from their desktop, where I can see their desktop identification or something similar. Review collected by and hosted on G2.com.

I was able to jump right in at my new job and start using ADP without any training. The ADP support team is always helpful and makes me look really good at my job! We’re integrating more and more modules into our WFN setup, and it’s been great to see how smoothly everything works together. Review collected by and hosted on G2.com.

It would be nice to have the ability to reference a page (an employee profile, for instance) while doing something in another part of WFN. Always having to close out of a benefit page to reference something in an Employee Profile means clicking around a lt. Review collected by and hosted on G2.com.

I liked that I could call the agent anytime, even though I had to be one of only five people who got access. At least everything worked. It was a bit challenging at first to figure out where everything was and how it all worked, but in the end it did work. Review collected by and hosted on G2.com.

Sometimes it would take 2–3 business days just to get a single question answered. On top of that, the agents would change frequently, so I had to keep track of the inquiries I’d already submitted and remember exactly what I asked. Even though I typed everything out, I still had to stay really on top of my questions to avoid repeating myself. Review collected by and hosted on G2.com.

How easily it plugs in with Intuit and existing accounts and books - The most important thing for me as CEO is to have as little time wasted on bureaucracy and training Review collected by and hosted on G2.com.

The pricing uncertainty. The fact is that our account manager has raised our prices several times even in one year and we are afraid because of saaspocalypse that their shrinking margins will force pricing hikes to accelerate even more. Review collected by and hosted on G2.com.

It houses all your human resource tasks, so basically a one-stop shop! You can manage your time, vacation or PDO, calendars, training, open enrollment, stats about hiring and any documents needed for employees. It's been the most user friendly system I have worked with. Review collected by and hosted on G2.com.

I haven't experienced any issues. Perhaps a few login issues; however nothing significant. Overall I think it has been a great system for employees and employers Review collected by and hosted on G2.com.

I think once you log in, ADP Workforce Now is easy to use. It is very self-explanatory, and you don't need a lot of instructions to go in and verify what you're expecting, like when you request days off. It's very clear how much it would take from your balance and when you can expect approval. So that was very nice. I found the setup really easy, taking less than four hours, and even less than an hour just to verify where everything was, like balances, payrolls, and expected dates. The information was very self-explanatory. Review collected by and hosted on G2.com.

I find it frustrating that every time I log in, I have to sign back in even if I saved it on my computer. It always requests a lot of things just to set it up, so it's kind of hard to use. I used to use it as a payroll app, and I really think the signing-up part should save your information, so you don't have to go in and out repeatedly. Review collected by and hosted on G2.com.