--- title: ADP Workforce Now Reviews meta\_title: 'ADP Workforce Now Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4312 reviews by the users' company size, role or industry to find out how ADP Workforce Now works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 4312 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### ADP Workforce Now Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of ADP Workforce Now, appreciating its intuitive interface for all users. [(309 mentions)](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1855863&qs=pros-and-cons#reviews) Users appreciate the **helpful customer support** and user-friendly design of ADP Workforce Now for administration and employees. [(218 mentions)](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1860084&qs=pros-and-cons#reviews) Users appreciate the **user-friendly payroll dashboard** of ADP Workforce Now, simplifying navigation and enhancing efficiency. [(204 mentions)](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1853699&qs=pros-and-cons#reviews) Users value the **easy access and centralized features** of ADP Workforce Now, simplifying payroll and benefits management. [(160 mentions)](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1855141&qs=pros-and-cons#reviews) Users value the **integrated HR functions** of ADP Workforce Now, which streamlines processes and enhances user experience. [(154 mentions)](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1855593&qs=pros-and-cons#reviews) Users experience **poor customer support** , leading to frustration when issues arise and assistance is needed promptly. [(111 mentions)](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1856373&qs=pros-and-cons#reviews) Users find ADP Workforce Now to be **not user-friendly** , noting issues with clunky navigation and difficult report access. [(98 mentions)](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1854355&qs=pros-and-cons#reviews) Users find **limited customization** in ADP Workforce Now, facing challenges with reports and workflows that hinder efficiency. [(81 mentions)](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1859968&qs=pros-and-cons#reviews) Users find **missing features** in ADP Workforce Now, noting limitations in customization and flexibility of reports and workflows. [(79 mentions)](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1854233&qs=pros-and-cons#reviews) Users find the **limited features** of ADP Workforce Now challenging, particularly in recruitment and reporting functionalities. [(75 mentions)](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1852685&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ADP Workforce Now ##### 1. Ease of Use Users value the **ease of use** of ADP Workforce Now, appreciating its intuitive interface for all users. [ See 309 mentions ](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1855863&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "It is paperless and easy to use, but customer service needs improvement." What do you like about ADP Workforce Now? I like the user-friendly aspects of ADP Workforce Now. You can generally find where the information is without referring to the manual. Additionally, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "ADP WFN" What do you like about ADP Workforce Now? I like using ADP Workforce Now because it keeps everything all in one platform for HR, payroll, and recruitment. I really appreciate the analytics vie ##### 2. Helpful Users appreciate the **helpful customer support** and user-friendly design of ADP Workforce Now for administration and employees. [ See 218 mentions ](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1860084&qs=pros-and-cons#reviews) See Related User Reviews ![Suzette B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzette B.") SB Suzette B. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Payroll and Onboarding" What do you like about ADP Workforce Now? I find ADP Workforce Now really useful for onboarding and payroll processing. I like the ease of processing most payrolls with it. I also appreciate h ![Reagan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reagan C.") RC Reagan C. Mid-Market (51-1000 emp.) 5.0/5 "One-Stop Shop" What do you like about ADP Workforce Now? Once a candidate applies and makes it through the hiring process, all of their information stays in one place- from payroll to benefits. Simple to us ##### 3. Payroll Users appreciate the **user-friendly payroll dashboard** of ADP Workforce Now, simplifying navigation and enhancing efficiency. [ See 204 mentions ](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1853699&qs=pros-and-cons#reviews) See Related User Reviews ![Bibiana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bibiana M.") BM Bibiana M. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Payroll Management with Easy Mobile Access" What do you like about ADP Workforce Now? I like the availability to view benefits with ADP Workforce Now, as it helps me plan days off by looking at the time that's available. I also apprecia ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "It is paperless and easy to use, but customer service needs improvement." What do you like about ADP Workforce Now? I like the user-friendly aspects of ADP Workforce Now. You can generally find where the information is without referring to the manual. Additionally, ##### 4. Payroll Management Users value the **easy access and centralized features** of ADP Workforce Now, simplifying payroll and benefits management. [ See 160 mentions ](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1855141&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "It is paperless and easy to use, but customer service needs improvement." What do you like about ADP Workforce Now? I like the user-friendly aspects of ADP Workforce Now. You can generally find where the information is without referring to the manual. Additionally, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "ADP WFN" What do you like about ADP Workforce Now? I like using ADP Workforce Now because it keeps everything all in one platform for HR, payroll, and recruitment. I really appreciate the analytics vie ##### 5. Features Users value the **integrated HR functions** of ADP Workforce Now, which streamlines processes and enhances user experience. [ See 154 mentions ](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1855593&qs=pros-and-cons#reviews) See Related User Reviews ![Bridgette H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bridgette H.") BH Bridgette H. Mid-Market (51-1000 emp.) 5.0/5 "ADP is an AMAZING TOOL" What do you like about ADP Workforce Now? I like that I can customized a lot for our company and it’s dependable information and reporting. I love enabling new features that allow employees to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "ADP WFN" What do you like about ADP Workforce Now? I like using ADP Workforce Now because it keeps everything all in one platform for HR, payroll, and recruitment. I really appreciate the analytics vie ### 5 Cons or Disadvantages of ADP Workforce Now ##### 1. Poor Customer Support Users experience **poor customer support** , leading to frustration when issues arise and assistance is needed promptly. [ See 111 mentions ](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1856373&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "It is paperless and easy to use, but customer service needs improvement." What do you dislike about ADP Workforce Now? The quality of customer service is inconsistent. The answers vary depending on who answers the phone. Also, there is no response from the account mana ![Nicole A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole A.") NA Nicole A. Mid-Market (51-1000 emp.) 5.0/5 "ADP for Payroll, Timekeeping, HR, and Benefits" What do you dislike about ADP Workforce Now? While ADP Workforce Now offers useful functionality, it does have its limitations. When issues arise across different modules, support teams sometimes ##### 2. Not User-Friendly Users find ADP Workforce Now to be **not user-friendly** , noting issues with clunky navigation and difficult report access. [ See 98 mentions ](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1854355&qs=pros-and-cons#reviews) See Related User Reviews ![Mathew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathew B.") MB Mathew B. Mid-Market (51-1000 emp.) 5.0/5 "Efficient Employee Time Management Tool" What do you dislike about ADP Workforce Now? I dont have any ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "ADP Workforce Management: A Game-Changer for Employee Scheduling and Payroll" What do you dislike about ADP Workforce Now? One area where ADP Workforce Now can improve is its user interface, as it sometimes feels outdated and not very intuitive for new users. It takes time ##### 3. Limited Customization Users find **limited customization** in ADP Workforce Now, facing challenges with reports and workflows that hinder efficiency. [ See 81 mentions ](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1859968&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "ADP WFN" What do you dislike about ADP Workforce Now? The recruitment aspect of ADP Workforce Now could be improved. I would love for Google Workspace to function with ADP Workforce Now similarly to how M DR Doris R. Mid-Market (51-1000 emp.) 5.0/5 "Dependable Payroll & HR with Excellent Support" What do you dislike about ADP Workforce Now? I dislike the PTO accruals and resets process. Right now, I have to manually reset a terminated employee's PTO balance after we process and pay out. I ##### 4. Missing Features Users find **missing features** in ADP Workforce Now, noting limitations in customization and flexibility of reports and workflows. [ See 79 mentions ](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1854233&qs=pros-and-cons#reviews) See Related User Reviews DR Doris R. Mid-Market (51-1000 emp.) 5.0/5 "Dependable Payroll & HR with Excellent Support" What do you dislike about ADP Workforce Now? I dislike the PTO accruals and resets process. Right now, I have to manually reset a terminated employee's PTO balance after we process and pay out. I DM Deborah M. Mid-Market (51-1000 emp.) 4.0/5 "Less hassle, less headaches, saves time" What do you dislike about ADP Workforce Now? ADP does not offer Expense Reimbursements. We use currently use Concur, in which works with ADP, but it would be nice if ADP was like a one stop shop ##### 5. Limited Features Users find the **limited features** of ADP Workforce Now challenging, particularly in recruitment and reporting functionalities. [ See 75 mentions ](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bsentiment_snippet%5D=1852685&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "ADP WFN" What do you dislike about ADP Workforce Now? The recruitment aspect of ADP Workforce Now could be improved. I would love for Google Workspace to function with ADP Workforce Now similarly to how M JN Jason N. Small-Business (50 or fewer emp.) 5.0/5 "Consolidation into one system" What do you dislike about ADP Workforce Now? Reporting ability is limited and rigid; cant really customize ![Andrea P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea P.") AP Andrea P. Program Director Mid-Market (51-1000 emp.) 5/12/2026 "Robust System with Excellent Flexibility but Inconsistent Support and Some Payroll Gaps" 5/5 What do you like best about ADP Workforce Now? What I like best about ADP Workforce Now is that it keeps so many moving pieces together in one place. Payroll, timecards, onboarding, benefits, reporting, employee self-service — it all connects well and saves a lot of manual work once things are set up correctly. I also really appreciate the flexibility. There are definitely times where it takes digging and problem solving to figure things out, but I actually enjoy that side of it. The reporting and setup options allow us to tailor things to fit our organization instead of forcing everything into a one-size-fits-all process. From the employee side, self-service has been a huge improvement because staff can access their paystubs, tax forms, timecards, and requests themselves instead of needing to contact payroll for every little thing. I also really enjoyed the ADP Pro Summit because it was nice to connect with other people who work in payroll/HR and learn new ways to use the system more effectively in real-life situations. Review collected by and hosted on G2.com. What do you dislike about ADP Workforce Now? What I dislike most about ADP Workforce Now is that some very basic payroll and accounting functions still do not work as smoothly as they should. Sometimes it feels like the focus is more on adding future-facing features and flashy enhancements instead of fixing practical day-to-day functionality that payroll teams rely on. For example, the inability to directly tie timecard batches to wage changes makes hourly wage splits much more manual than they should be. That creates unnecessary extra calculations and review time during payroll processing. Another major frustration is that imputed income does not allocate based on distribution splits, which causes GL allocations to be slightly off for employees with splits unless adjustments are made manually. In my opinion, core payroll and accounting accuracy should always come first. The system has a lot of power and potential, but getting the foundational functionality fully streamlined would make a huge difference for the people using it every day. I also think the customer service experience can vary quite a bit depending on who you reach. Sometimes we connect with someone incredibly knowledgeable who understands the issue right away and is very helpful. Other times it feels like there is a major disconnect in communication, especially when dealing with more complex payroll or configuration questions, which can make problem resolution frustrating and time consuming. Review collected by and hosted on G2.com. What problems is ADP Workforce Now solving and how is that benefiting you? ADP Workforce Now helps us keep payroll, HR, timekeeping, onboarding, benefits, and employee self-service all connected in one system instead of trying to manage everything across multiple platforms or spreadsheets. That integration saves a significant amount of manual entry, reduces duplicate work, and helps information flow more consistently between departments. From a payroll perspective, it gives us much better visibility into employee data, timecards, earnings, accruals, and reporting in one place, which makes payroll processing and auditing more efficient. The employee self-service tools have also reduced a lot of routine administrative questions because employees can access their own paystubs, tax forms, balances, and requests without needing payroll or HR to pull everything for them. The system also gives us flexibility to build rules, reports, and workflows that fit our organization’s needs rather than forcing us into a rigid process. While there are definitely areas that could still be improved, overall it has helped centralize operations and create more consistency across payroll and HR functions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Tracy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tracy G.") TG Tracy G. Sr Client Account Specialist Enterprise (\> 1000 emp.) 5/12/2026 "Inspiring Speakers and a Motivating “Payroll Like a Boss” Session" 4.5/5 What do you like best about ADP Workforce Now? The speakers in the general session and in Payroll Like a Boss were great. Payroll Like a Boss, in particular, really resonated with me. It felt relatable and motivating, and it encouraged me to think about my career and personal growth, as well as my team’s growth. Review collected by and hosted on G2.com. What do you dislike about ADP Workforce Now? This was my first time attending, and it felt very overwhelming trying to figure out where to go and what to do. For anyone attending by themselves—especially first-timers—I really think there should be a buddy system or some kind of support to help people connect. So many attendees were already in groups, and it was hard to meet others on my own. The class descriptions could also be clearer; one class I took wasn’t for me, and about five others left too, which made me think the expectations weren’t set well. Also, since there’s a room for Ambassadors, it should be emphasized more that people can go there and what it’s for. Review collected by and hosted on G2.com. What problems is ADP Workforce Now solving and how is that benefiting you? We’re adding a new company code to pay our NY employees weekly, and also setting up RROP for our CA employees. Everyone involved in these projects has been helpful, and their communication has been clear throughout. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Cody W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody W.") CW Cody W. Mid-Market (51-1000 emp.) 6/25/2026 "Streamlined HR and Payroll Platform with Unmatched Compliance" 5/5 What do you like best about ADP Workforce Now? I find ADP Workforce Now to be the best HRIS, payroll, engagement, and recruiting platform to date. The switch from Rippling made a world of difference in compliance and workflow automation for me. I love the AI assist feature because it's super helpful and saves so much time by answering basic questions and inquiries. The benefits are also on autopilot. With its exceptional tax and multi-state compliance, payroll, and HRIS features, ADP Workforce Now reduces manual workflows significantly, making it the best in the industry. Review collected by and hosted on G2.com. What do you dislike about ADP Workforce Now? I don't have any opportunities to fill Review collected by and hosted on G2.com. What problems is ADP Workforce Now solving and how is that benefiting you? ADP Workforce Now enhances compliance, automates payroll, and reduces manual tasks. The AI assist saves time on basic inquiries, and benefits administration runs smoothly. Overall, it's a significant improvement in workflow and efficiency compared to Rippling. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Christine D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christine D.") CD Christine D. Enterprise (\> 1000 emp.) 5/11/2026 "ADP Workforce Now Review from a Multi-State, Multi-Feature Payroll Department Perspective" 5/5 What do you like best about ADP Workforce Now? One of the biggest strengths for me is the multi-state payroll functionality, including tax filings and garnishment processing through SmartCompliance. We manage multiple FEINs, multiple company codes, varying PTO policies, union rules, tipped employees, and other complex payroll scenarios, and the system handles them with a high level of accuracy. The employee self-service features, such as direct deposit updates and W-4 changes, also help reduce administrative work for payroll processors, allowing them to focus more on complex payroll issues and exception handling. In addition, the system offers strong role-based security features that support proper segregation of duties and help strengthen internal controls. Review collected by and hosted on G2.com. What do you dislike about ADP Workforce Now? ADP Workforce Now can feel overly complex and difficult to navigate, especially for new payroll administrators. Many payroll tasks take too many steps and aren’t always intuitive, which can slow down routine processing. Customer support is also inconsistent at times, with response times that vary and answers that can differ depending on the representative. Reporting is powerful, but it can be hard to build or customize reports without advanced training. Certain workflow or configuration updates may still require outside support or consultants. Timekeeping integration issues, approval delays, and retro corrections can also lead to significant payroll cleanup work. Because of the platform’s complexity, training new payroll team members can take a considerable amount of time. Some important payroll-related features and modules may end up as costly add-ons, and the system can create a heavy dependence on a small number of experienced administrators who truly understand how everything works. Review collected by and hosted on G2.com. What problems is ADP Workforce Now solving and how is that benefiting you? ADP Workforce Now has helped us centralize our payroll and timekeeping processes into a single system, which is especially important in a multi-state, multi-feature payroll environment. It has improved payroll accuracy, compliance tracking, tax and garnishment processing, reporting, and employee self-service. As we transition from Workforce Now to Workforce Manager, the system cleanup process has been valuable in helping us uncover inconsistencies, outdated configurations, duplicate records, and process gaps that may have built up over time. Overall, this cleanup effort is benefiting the team by supporting more standardized processes, improving data accuracy, and helping ensure a smoother merge and implementation experience going forward. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite BA Bernadette L A. Enterprise (\> 1000 emp.) 5/11/2026 "ADP Workforce Now – a great centralized platform!" 4/5 What do you like best about ADP Workforce Now? What I like most about ADP Workforce Now is its ability to streamline payroll, benefits, and employee management in one centralized platform. It improves efficiency, provides reliable reporting, and helps simplify complex HR and payroll processes for both administrators and employees. Review collected by and hosted on G2.com. What do you dislike about ADP Workforce Now? One challenge with ADP Workforce Now is the limited administrative access available within the platform. There are times when I have to contact an ADP representative to complete tasks that I cannot perform directly. This can become time-consuming, as I often need to explain the issue in detail and occasionally guide the representative through the process to ensure the correct action is taken. Review collected by and hosted on G2.com. What problems is ADP Workforce Now solving and how is that benefiting you? ADP Workforce Now helps solve several workforce management challenges by centralizing payroll, benefits, HR, and reporting into one system. This benefits me by improving efficiency, reducing manual processes, and providing easier access to employee data and reporting tools. It also helps streamline communication between HR, Benefits, and employees through a single platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Joy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joy R.") JR Joy R. Billing and Accounting Functional Area Specialist/ Financial Analyst Mid-Market (51-1000 emp.) 5/11/2026 "Effortless Payroll, Strong HR Integration" 5/5 What do you like best about ADP Workforce Now? I like the ease and smooth process of ADP Workforce Now when processing payroll and integrating HR tasks. It's up to date with tax changes, so I always feel confident that we are in compliance. I appreciate that insurance coverages and rates are embedded, ensuring that payroll deductions are accurate. The initial setup was very good because the implementation specialists worked closely with me to structure everything according to my preferences. Review collected by and hosted on G2.com. What do you dislike about ADP Workforce Now? I was hoping that ADP would also look into incorporating or creating a program to capture H&W pay and do a moving dollar amount whenever there's reduction in regular work labor hours. Right now, we are doing this manually - which is not a big deal because we do have a spreadsheet that tracks all the movements. Review collected by and hosted on G2.com. What problems is ADP Workforce Now solving and how is that benefiting you? ADP Workforce Now solves payroll processing issues and ensures compliance with tax changes. It eases payroll and HR integration, and calculates accurate deductions for insurance coverages and rates. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Alexandra E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra E.") AE Alexandra E. Compensation & Benefit- Total Reward Mid-Market (51-1000 emp.) 5/10/2026 "Effortless Payroll with Excellent Support" 5/5 What do you like best about ADP Workforce Now? I use ADP Workforce Now for payroll, and it's great because it helps me reconcile accounts easily and accurately. It reduces the need for manual calculation of salaries and taxes. I really like the reports and analytics features; I can easily create and spool reports anytime. The platform helps generate reports quickly, which I use for payroll tracking, balancing, and auditing, and it assists in payroll decision-making. I also appreciate having access to well-trained agents who can assist if needed. The initial setup was easy, and the team was supportive during the process. Review collected by and hosted on G2.com. What do you dislike about ADP Workforce Now? Maybe more user friendly manual for new users. Because it’s such a big platform and it could be overwhelming, so maybe a manually or an easy guide or visual training on how to use the platform could be helpful. Review collected by and hosted on G2.com. What problems is ADP Workforce Now solving and how is that benefiting you? I use ADP Workforce Now to easily reconcile accounts and spot differences. It reduces manual salary and tax calculations. I quickly generate reports for payroll tracking, balancing, and decision-making, supported by well-trained agents. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Deborah R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deborah R.") DR Deborah R. Accountant Mid-Market (51-1000 emp.) 2/14/2022 "ADP is the go to source for all HR & Payroll needs" 5/5 What do you like best about ADP Workforce Now? As a multi-entity organization operating across state lines, I’ve really valued the updates to ADP Workforce Now’s compliance tracking and tax management features. The system’s proactive alerts and streamlined state registration tools help reduce risk and ensure we stay ahead of regulatory changes. The improvements in audit reporting have also added another layer of confidence in our processes. Review collected by and hosted on G2.com. What do you dislike about ADP Workforce Now? As our organization grows and operates across multiple states, having more consistent access to a dedicated account representative who understands our structure would add significant value. While the support team is responsive, continuity in support could improve efficiency and reduce the need to re-explain complex situations. Review collected by and hosted on G2.com. What problems is ADP Workforce Now solving and how is that benefiting you? I have solved many problems by using ADP. I have created a process that runs my payroll more smoothly and time-efficient. It has allowed us to give employees the ability to self-service their direct deposit account selection and tax withholding, thus freeing up time we do not have to enter that. Review collected by and hosted on G2.com. Show More Response from Jennifer Stone of Workforce Now [Editedit](https://www.g2.com/survey_responses/adp-workforce-now-review-5343585/official_response/edit) Thank you for your feedback. We value your comments and partnership. 2/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jared A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared A.") JA Jared A. Mid-Market (51-1000 emp.) 5/8/2026 "Efficient Payroll Management and Collaborative User Experience" 4.5/5 What do you like best about ADP Workforce Now? I like the collaboration and networking with other users on ADP Workforce Now. The experiences shared by users at conferences and through networking help me by providing feedback on issues they have encountered, so I can avoid those negative problems. This guidance allows me to process payroll and make changes, like job promotions, correctly the first time without having to deal with error checking and fixing problems later. Review collected by and hosted on G2.com. What do you dislike about ADP Workforce Now? I think ADP Workforce Now could improve by making more enhancements available in the core service models. A lot of the enhancements are in more expensive add-on tiers of the software, which might not be accessible for smaller organizations or those with lower budgets. Adding some of those features to the core services would be beneficial for those who don't have a huge budget. Review collected by and hosted on G2.com. What problems is ADP Workforce Now solving and how is that benefiting you? I use ADP Workforce Now to manage payroll and track employee time every day. It solves the ongoing problems of managing timesheets and payroll. The resources available on The Bridge helps me learn about new or updated features, law changes, or compliance updates so that I can be proactive in updating our procedures or preparing for new or unexpected report requirements. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MP Megan P. Enterprise (\> 1000 emp.) 5/8/2026 "Centralized HR Power with Room for Customization" 3.5/5 What do you like best about ADP Workforce Now? I like that we can report on all employees from the same spot, and that T&A, Time Off, Payroll, and HR, including onboarding, are all together. ADP Workforce Now allows us to have complex setups across many company codes, but still manage them all together in one system. It solves a lot by having everyone in one system, being able to centralize some of our support teams, and allowing some modules to work in sync. Review collected by and hosted on G2.com. What do you dislike about ADP Workforce Now? I wish ADP could be more customized and allow for dynamic fields that work together, or could be designed to look the way we want. I also wish it felt like the modules were more tied together - each one operates separately and then you have to manage access separately, etc. Review collected by and hosted on G2.com. What problems is ADP Workforce Now solving and how is that benefiting you? ADP Workforce Now centralizes our HR tasks, allowing our modules to work in sync and managing complex setups across multiple company codes in one system. Review collected by and hosted on G2.com. 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