--- title: ADP Workforce Now Reviews meta_title: 'ADP Workforce Now Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4269 reviews by the users' company size, role or industry to find out how ADP Workforce Now works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 4269 scale: '5' date_modified: '2026-08-04' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ADP Workforce Now Reviews **Vendor:** ADP **Category:** [HCM Software](https://www.g2.com/categories/hcm-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 4,269 ## About ADP Workforce Now ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities. Managing your people has never been easier. ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And, as you grow, you can add the functionality you need. Empower all levels of your organization with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers. • All-in-one: A configurable HR platform to efficiently manage all your people management functions — payroll, HR, time, talent, and benefits — within a single database. • Confident Compliance: Our industry-leading security keeps your data safe, while our deep compliance expertise and solutions help you protect your business. • Ease of use: Innovative, easy-to-use features at your fingertips, making it easy to work in ways that fit your needs while also providing a better experience for your workforce • Insights in the flow of work: Make decisions with confidence, informed by insights from the richest and most robust workforce database in the business. • Integrated and connected ecosystem: Broaden your people management capabilities with the largest HR ecosystem that easily and securely integrates with leading third-party solutions. Easily connect with vital partners such as accountants, brokers and financial providers. PAYROLL. Save time and reduce errors with the all-in-one suite purposefully built to help you operate your business and meet your compliance needs. With anytime, anywhere access, quickly and accurately process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support your tax & compliance obligations and scales with you as you grow. Manage payroll for a global workforce with a single solution. HUMAN RESOURCES. Transform HR management from an administrative function to a vital, strategic part of your business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience. TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent. BENEFITS ADMINISTRATION. Streamline your benefits administration with an actionable dashboard that brings notifications and tasks to your attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match your organization’s records saving you money. Reduce your administrative burden and simplify Open Enrollment with our OE Center and service team TIME & ATTENDANCE. Experience time tracking that’s easy, convenient and accurate — for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating your timekeeping, attendance tracking and scheduling. Time-saving automation, seamless payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics help you effectively manage your workforce, every day. ADP DATACLOUD. Making data-driven business decisions has never been easier. With all of your Payroll, Human Resources, Benefits, Time and Talent information in one system, you can gain real, data-driven insight into your business. ADP Benchmarks lets you see how you compare to companies like yours— industries like yours— and locations like yours—so that you can confidently make strategic decisions based on the industry's largest data set. MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, manage payment options, and may. Empower business leaders with actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights. ADP MARKETPLACE. Broaden the capabilities of your HR suite with leading solutions ready to easily and securely share data with ADP Workforce Now. ADP API CENTRAL. Supports developers with tools for custom integrations to other HR and business systems to share and synchronize HR data to save time and maintain data accuracy. ## ADP Workforce Now Pros & Cons **What users like:** - Users value the **ease of use** of ADP Workforce Now, appreciating its intuitive interface for all users. (309 reviews) - Users appreciate the **helpful customer support** and user-friendly design of ADP Workforce Now for administration and employees. (218 reviews) - Users appreciate the **user-friendly payroll dashboard** of ADP Workforce Now, simplifying navigation and enhancing efficiency. (204 reviews) - Users value the **easy access and centralized features** of ADP Workforce Now, simplifying payroll and benefits management. (160 reviews) - Users value the **integrated HR functions** of ADP Workforce Now, which streamlines processes and enhances user experience. (154 reviews) - Users value the **easy access** to payroll, benefits, and time-off information through ADP Workforce Now's user-friendly interface. (150 reviews) - Users value the **helpful customer support** of ADP Workforce Now, enhancing their overall user experience and assistance. (142 reviews) - Simple (140 reviews) - User Interface (140 reviews) - Time-saving (135 reviews) **What users dislike:** - Users experience **poor customer support** , leading to frustration when issues arise and assistance is needed promptly. (111 reviews) - Users find ADP Workforce Now to be **not user-friendly** , noting issues with clunky navigation and difficult report access. (98 reviews) - Users find **limited customization** in ADP Workforce Now, facing challenges with reports and workflows that hinder efficiency. (81 reviews) - Users find **missing features** in ADP Workforce Now, noting limitations in customization and flexibility of reports and workflows. (79 reviews) - Users find the **limited features** of ADP Workforce Now challenging, particularly in recruitment and reporting functionalities. (75 reviews) - Users face **navigation difficulty** with a dated interface and complex workflows that hinder smooth task completion. (73 reviews) - Users find the **interface not intuitive** , noting challenges with navigation and accessing reports effectively. (66 reviews) - Complex Reporting (65 reviews) - Users experience **poor support services** , often receiving inconsistent answers and unresolved feedback on issues. (64 reviews) - Learning Curve (62 reviews) ## ADP Workforce Now Reviews ### 1. Very User-Friendly with Great Services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about ADP Workforce Now?** It is very user friendly, and I like all the services they provide. Our rep Mary is very helpful. **What do you dislike about ADP Workforce Now?** We do have issues when transferring associates from one pay group to the other and have to terminate and rehire them **What problems is ADP Workforce Now solving and how is that benefiting you?** Helps keep all of our data in one place. ### 2. All-in-One Hub for Timecards, Benefits, and Payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about ADP Workforce Now?** One place for Timecard, benefits, Payroll... **What do you dislike about ADP Workforce Now?** Sometimes it is hard to locate what is needed. **What problems is ADP Workforce Now solving and how is that benefiting you?** Single place for Paystabs, benefits, Timecard, tax deductions... ### 3. Reliable HR Management That Could Use a User Experience Boost **Rating:** 3.5/5.0 stars **Reviewed by:** Dhwanil K. | Data Designer / User Engagement, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about ADP Workforce Now?** What stands out to me as most helpful about ADP Workforce Now is how seamlessly it streamlines HR tasks that would normally require juggling multiple systems or lots of manual work. The platform centralizes everything from payroll to benefits and time tracking, which means you’re not wasting time switching between tools or second-guessing data entries. That’s a huge upside, especially as someone who values efficiency and accuracy in making business decisions and improving the employee experience. Another big advantage is the clarity and ease it brings to everyday HR operations. The dashboards are straightforward—giving quick access to the information you need—and requests, like vacation or expense approvals, feel much less like a chore. Plus, because the platform is user-friendly, teams across the company don’t need a lot of training to get up to speed, reducing onboarding friction and boosting overall adoption. Ultimately, the real upside is that ADP Workforce Now empowers both managers and employees to focus less on admin headaches and more on what actually drives success at work—whether that’s collaborating on projects, supporting customers, or building a stronger team culture. It’s reliable, secure, and simply helps everyone work smarter, not harder. **What do you dislike about ADP Workforce Now?** One thing I find less appealing about ADP Workforce Now is that, while the platform pulls a lot of HR processes together, its interface can sometimes feel a bit clunky or overwhelming—especially when you’re looking for less common features or settings. There’s a bit of a learning curve for new users, and occasionally, updates or changes in navigation can disrupt your flow instead of helping it. The least helpful aspect is the limited flexibility when it comes to customization; sometimes, you have to adapt your processes to fit the software rather than tailoring it easily to your specific team needs. Reporting, too, can take extra steps to configure exactly how you want it, which can be frustrating if you rely on quick data insights to make decisions. As for downsides, support wait times can be longer than ideal, and integrating ADP Workforce Now with other tools isn’t always as seamless as you might hope. For teams aiming for a tightly connected tech stack, this can add extra time or workarounds. Overall, while ADP Workforce Now is robust, its user experience isn’t always as intuitive or agile as modern teams often need. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now makes HR tasks so much easier by putting everything—payroll, benefits, time tracking—into one place. It takes away the hassle of juggling multiple systems and cuts down on manual work, which means fewer mistakes and more time to focus on what matters. I like how employees can help themselves with simple requests and how the system keeps us on top of compliance. Honestly, it just helps our team work smarter and worry less about the admin side of things. ### 4. The Smoothest & Easiest Way to process Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Nubbia G. | Accounting Technician I, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about ADP Workforce Now?** I have worked with many payroll systems and ADP is by far the fastest, easiest way to process payroll. We have the full system features that includes HR + Payroll + Time & Attendance+ Time off. These features allow employees to clock in and out from their phones, avoiding missed punches, the supervisor notification system helps managers and approvers to keep track of employee hours and timecard errors. By using the worksheets we can add any supplemental pay like commissions, bonuses, car/auto allowance, cellphone stipend, etc. It makes it so easy and fast to get payroll done, so we can focus on other company duties. Lastly the time off policy help us keep track off all time off balances, to better help our employees in case of family emergencies, sick time, vacation, maternity leave and more. In conclusion I believe ADP is a strong system, with all the necessary features to make payroll processing seamlessly. **What do you dislike about ADP Workforce Now?** Sometimes we have little glitches on Time off balances, but we have and internal tracking system for check and balances, so we catch it and is easy to fix in the system. And this is not a bad thing, but more of a wish, for the trainings to be a little more interactive. **What problems is ADP Workforce Now solving and how is that benefiting you?** Time consuming payroll processing, manual timecard tracking. Letting us focus on other company duties, saving time. ### 5. ADP is great, improving everyday. Always something to learn! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about ADP Workforce Now?** ADP has become user friendly. Navigation is easy. Help is on every section. There are always new updates coming and its exciting **What do you dislike about ADP Workforce Now?** There are a few modules that need a lot of work like Recruitment. Feels like the focus is more on Payroll **What problems is ADP Workforce Now solving and how is that benefiting you?** Doc cloud and Wage Garnishment ### 6. Don't let negative reviews scare you, ADP is a great platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Erica B. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about ADP Workforce Now?** ADP Workforce Now has a lot of great tools to help administrators. The Bridge is an excellent resource. There have rarely been questions that I couldn't get answered on the Bridge. I am a person who likes to try to figure out things on my own, so Workforce Now is a good fit for me. The system is pretty straightforward and has everything we need. Marketplace allows for parnerships to integrate other systems **What do you dislike about ADP Workforce Now?** Every new tool has an additional fee. Pricing is not transparent. Customer service is suffering. **What problems is ADP Workforce Now solving and how is that benefiting you?** Workforce Now allows us to keep everything in one platform without having separate logins and systems. ### 7. Effortless Payroll Management **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon M. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about ADP Workforce Now?** Makes Payroll processing and record keeping very easy and saves a lot of time. Can support large amount of users at a time. Account managers are always available to offer assistance. **What do you dislike about ADP Workforce Now?** Makes automation a bit tricky and doesn't integrate well with some accounting software. **What problems is ADP Workforce Now solving and how is that benefiting you?** Easy access to workforce information as time and attendance. It allows you to view history of active and non-active employees at any time . ### 8. Robust Payroll Platform That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Sagar L. | Human Resources Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about ADP Workforce Now?** The payroll platform itself is very robust. **What do you dislike about ADP Workforce Now?** The customer service support needs improvement. **What problems is ADP Workforce Now solving and how is that benefiting you?** Easy to access payroll information through the portal ### 9. Somewhat Easy to Use, but Quirky and Slow at Times **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about ADP Workforce Now?** it was somewhat easy to use, but certain things were quirky and slow **What do you dislike about ADP Workforce Now?** it can tend to go slow and the cost is expensive **What problems is ADP Workforce Now solving and how is that benefiting you?** they're not solving anything bc we don't use them anymore ### 10. Centralized Data, But Needs More Intuitive Navigation **Rating:** 2.5/5.0 stars **Reviewed by:** E Katrina L. | Artistic Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about ADP Workforce Now?** The platform gives you all of your information in one place. **What do you dislike about ADP Workforce Now?** Not as intuitive, some of the features aren't as easy to access. **What problems is ADP Workforce Now solving and how is that benefiting you?** The tracking of information is very helpful. ### 11. Streamlined Scheduling and Faster Payroll in One Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** ADP is an excellent solution for our team as it allows us to schedule work and tasks seamlessly into one single dashboard. It also helps us process payroll faster and easier. **What do you dislike about ADP Workforce Now?** High cost, but legacy user interface and hard to reach customer service. **What problems is ADP Workforce Now solving and how is that benefiting you?** Payroll processing, Task Scheduling, Payments, compliance ### 12. There was a major issue with some parts of our payroll and we still do not have an explanation. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about ADP Workforce Now?** Merge with Makeshift for easier time sheets **What do you dislike about ADP Workforce Now?** Do not require extra steps for release of T4's and provide verification of issues with any parts of payments. **What problems is ADP Workforce Now solving and how is that benefiting you?** Changing the calculations on sick time. Employees will not be in the 'hole' anymore on sick time. **Official Response from Jennifer Stone:** > I'm so terribly sorry to hear that you're experiencing challenges. We take our clients' concerns seriously. Please reach out to me directly, and I'd like to hear more and see how we can improve your experience. jennifer.stone@adp.com ### 13. Benefits and Hiring Tools Need Work—Clunky Background Checks and Missing Notifications **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about ADP Workforce Now?** The payroll platform allowed you to open more than 1 payroll at a time. **What do you dislike about ADP Workforce Now?** The Benefits platform never worked well. The Hiring platform required you to go to 2 separate websites to submit backgrounds and then retrieve the backgrounds. We never received notifications when background checks were completed. **What problems is ADP Workforce Now solving and how is that benefiting you?** Nothing much improved when we switched. After 5 years, we still continued to have problems across the board. ### 14. Time & Attendance Works, but Payroll and Communication Need Major Improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about ADP Workforce Now?** Time and Attendance management seems to work well **What do you dislike about ADP Workforce Now?** Payroll/Deductions are not managed well. Communication is lacking and often well past useful time frames **What problems is ADP Workforce Now solving and how is that benefiting you?** Automatic deductions, automatic meal allowances ### 15. Love It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** able to easily navigate Workforce Now and maintain employee documents **What do you dislike about ADP Workforce Now?** not much that I don't dislike about ADP. If I ever have any issues, I know I am able to get in contact with my account manager for assistance **What problems is ADP Workforce Now solving and how is that benefiting you?** Timely payroll, easy use of administering onboarding and benefits ### 16. User-Friendly Interface with Helpful Navigation Tips **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren W. | Client Service Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about ADP Workforce Now?** Seems to be very user friendly and guides you with navigation tips. **What do you dislike about ADP Workforce Now?** I cannot think of anything I don't like about ADP Workforce. **What problems is ADP Workforce Now solving and how is that benefiting you?** Benefit administration is solved with employees onboarding and at open enrollment. Tax reporting is also provided. ### 17. Easy to Use and Accessible From Anywhere **Rating:** 4.0/5.0 stars **Reviewed by:** Selenia G. | manufacturing asociate 1, Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2025 **What do you like best about ADP Workforce Now?** It is a simple application to use, you could access it from anywhere and you could see my schedule, information, etc. **What do you dislike about ADP Workforce Now?** Actually, I have never had problems with the program. **What problems is ADP Workforce Now solving and how is that benefiting you?** I used the application mainly to check the punches made, request vacations, and report the hours I hadn't been able to log, among other things. Thanks to these functions, it was no longer necessary to go so often to the supervisor or the human resources department. ### 18. Satisfied customer **Rating:** 4.5/5.0 stars **Reviewed by:** Christine D. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about ADP Workforce Now?** The ability to be able to streamline my processes, when it comes to recruitment, uploading of documentation, etc. **What do you dislike about ADP Workforce Now?** Not always able to reach my representative as quickly as I would like to. She's always directing me to do Service Now. Unlike the former representative that we had. She was always available, and respond quickly too. **What problems is ADP Workforce Now solving and how is that benefiting you?** We are currently tracking attendance points through ADP WFN, in which, that has never been done before. It has reduced the total number of hours in how we track attendance. ### 19. SR HRIS Administrator **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about ADP Workforce Now?** System is easy to use with multiple module options to add on and have more under one system. **What do you dislike about ADP Workforce Now?** Would like to have a better response time to service requests. **What problems is ADP Workforce Now solving and how is that benefiting you?** The ability to do multiple tasks within one system. ### 20. ADP Handles Payroll, Time, Benefits, and Onboarding in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about ADP Workforce Now?** ADP is able to handle everything we need, including payroll, time and attendance, benefits, and onboarding. **What do you dislike about ADP Workforce Now?** There’s a lot to learn, and when the platform changes, it’s hard to keep up with what’s new and to relearn where to go to find things. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP takes care of all our payroll needs, which makes the process straightforward and easy to manage. ### 21. All-in-One Payroll and HR Solution with Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan M. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about ADP Workforce Now?** ADP Workforce Now is excellent for managing timesheets, payroll, and employee benefits. It puts everything I need to manage payroll, PTO, and track employee training in one place, with an intuitive, easy-to-use interface immediately after logging in for the first time. **What do you dislike about ADP Workforce Now?** Locking down the ability for employees to clock in/out remotely took some finesse. **What problems is ADP Workforce Now solving and how is that benefiting you?** Managing Colorado's complex PTO laws is at the top of the list, followed by the usual management of timesheets, PTO, etc. ### 22. ADP - Controller Review **Rating:** 3.0/5.0 stars **Reviewed by:** Alex W. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about ADP Workforce Now?** My favorite thing was how easy it was for manager and employees to manage their PTO and Sick time **What do you dislike about ADP Workforce Now?** Running payroll with Prevailing wage was very tough. **What problems is ADP Workforce Now solving and how is that benefiting you?** The main problem ADP solved is managing and accruing out PTO and Sick time. Saved a lot of time and questions. ### 23. ADP WFN Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about ADP Workforce Now?** Simple Easy UI to follow Easy to build reports **What do you dislike about ADP Workforce Now?** Support team can be better and quicker in solving issues. Integrations with NetSuite and other finance systems would also be beneficial Does not support UK, Portugal, international payrolls **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP WorkforceNOW is providing our company a quick and efficient way to pay our US employees both salary and hourly. This tool is also helping us provide relevant reports for financial reporting for accounting. (headcount, accruals,etC) ### 24. Smooth integration and good service **Rating:** 4.5/5.0 stars **Reviewed by:** Eisha A. | Associate Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about ADP Workforce Now?** Navigation within system and payslips integration **What do you dislike about ADP Workforce Now?** Some freezing screen and login issues sometimes **What problems is ADP Workforce Now solving and how is that benefiting you?** Accurate and automated payroll Saves time and secure data handling ### 25. All-in-One Convenience, But Not Always Intuitive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** I like that all of the things I need are in one place. **What do you dislike about ADP Workforce Now?** It is not intuitive and often cumbersome. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now is a great tool for many day to day operations including on boarding, performance reviews etc. ### 26. Best way to track time and Time off **Rating:** 5.0/5.0 stars **Reviewed by:** Mccain D. | Director of Admissions, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about ADP Workforce Now?** The mobile app has become more user friendly. There are ways to disable and enable location requirements for clocking in. You can use it one most mobile devices as well as computers without having to over verify yourself on each log in. Still enjoy it. **What do you dislike about ADP Workforce Now?** Just small loading errors here and there. It has drastically improved over the years. **What problems is ADP Workforce Now solving and how is that benefiting you?** It is making it as simple as it can to put in PTO requests and being able to clock in. It also helps me manage my team and their hours so everyone is getting credit for the hours they have worked. ### 27. I LOVE ALL THE NEW FEATURES! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2021 **What do you like best about ADP Workforce Now?** So simple and handy to use, I love how I can use it on the go **What do you dislike about ADP Workforce Now?** I would love to see new features, but I am pleased with how it is now **What problems is ADP Workforce Now solving and how is that benefiting you?** Managing my time off balances ### 28. Exceptional Support Through Helpful Chat Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Joann O. | office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about ADP Workforce Now?** I really enjoy using the chat feature for assistance, as everyone is consistently very helpful. **What do you dislike about ADP Workforce Now?** They lack a dedicated payroll program like the one our previous payroll provider offered. **What problems is ADP Workforce Now solving and how is that benefiting you?** always helps me with payroll ### 29. Easy for Employees and Supervisors to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** Ease of use for employees and supervisors **What do you dislike about ADP Workforce Now?** Support is sometimes slow; responses to support requests are not timely. **What problems is ADP Workforce Now solving and how is that benefiting you?** Open enrollment for employees has been helpful; ease of use with the employee timeclock frees up time for other tasks. ### 30. Reliable, Always-Available Support—But Pricey for Small Businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** Their customer service is reliable, and they’re available whenever I need help. **What do you dislike about ADP Workforce Now?** I felt the cost was too high for a small business organization like mine. **What problems is ADP Workforce Now solving and how is that benefiting you?** I feel like having everything on one platform is a real plus. ### 31. Leading HR & Payroll Features **Rating:** 5.0/5.0 stars **Reviewed by:** Silvana G. | Assistant Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2025 **What do you like best about ADP Workforce Now?** I appreciate all the features they have introduced for HR and payroll. It was not like that before, now they are leaders in the market. **What do you dislike about ADP Workforce Now?** Sometimes it can be a bit slow, but I understand why. There are a huge number of users and reports happening at the same time. **What problems is ADP Workforce Now solving and how is that benefiting you?** Onboarding of new employees and the quarterly/ yearly reporting for the state. ### 32. Effortless Dashboard Makes ADP a Standout Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Evelyn C. | Account Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about ADP Workforce Now?** The ease of the dashboard and how easy it is to navigate it. **What do you dislike about ADP Workforce Now?** I enjoy using so much that I have not found any downside to this. **What problems is ADP Workforce Now solving and how is that benefiting you?** N/A ### 33. Continues to improve - With little information as to why or how things were changed. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about ADP Workforce Now?** Definitely worked better than previously versions. **What do you dislike about ADP Workforce Now?** This had not changed as of the last time I used it. Still very clunky. No meaningful help. **What problems is ADP Workforce Now solving and how is that benefiting you?** Payroll. We also use for benefits administration as well as recruitment. ### 34. Great for tracking Punches, but PTO Requests and Employee Defaults Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about ADP Workforce Now?** correcting punches the employee profiles support is mostly helpful **What do you dislike about ADP Workforce Now?** ease of looking at the PTO requests even if someone is terminated they will still show up as first name-default should be current employees onboarding checklist doesn't always appear for new hires **What problems is ADP Workforce Now solving and how is that benefiting you?** tracking which departments an employee is working throughout the day ### 35. Reliable Global Payroll & Tax Compliance with ADP **Rating:** 4.5/5.0 stars **Reviewed by:** Jose G. | Senior Corporate Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about ADP Workforce Now?** he platform handles multi-state and international payroll seamlessly, ensuring tax compliance in every jurisdiction. I appreciate the accuracy in tax calculations, timely filings, and how easy it is to adapt to different legal requirements across countries. **What do you dislike about ADP Workforce Now?** While it can handle multi-state and international payroll, adjustments to state taxes sometimes require manual review. A specific example is Mexico—it’s supported, but not fully integrated into the platform. **What problems is ADP Workforce Now solving and how is that benefiting you?** streamlines payroll, benefits, and tax compliance for our multinational operations. It centralizes payments, ensures timely tax filings, and simplifies cross-border processes, saving us time and reducing errors. ### 36. Easy Clock In/Out System That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha M. | MA-R/ Office assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about ADP Workforce Now?** Easy clock in and clock out system! Reliable and accurate tax information **What do you dislike about ADP Workforce Now?** Long wait times when it comes to asking questions to the costumer service teams. **What problems is ADP Workforce Now solving and how is that benefiting you?** N/A ### 37. Reliable Payroll and HR Platform with Room for UX Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about ADP Workforce Now?** ADP Workforce Now offers a reliable and centralized solution for payroll, benefits, and employee record management. The reporting tools are powerful, and the integration with other HR systems streamlines administrative tasks. The employee self-service portal is especially helpful for reducing HR overhead, and the platform's compliance support adds peace of mind. **What do you dislike about ADP Workforce Now?** The user interface can feel dated and unintuitive, especially for less frequent users. Some workflows—such as time-off approvals and benefits navigation—are overly complex and require too many clicks. Additionally, system performance can be inconsistent during peak hours, and customer support response times could be faster. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now centralizes core HR functions like payroll, time tracking, benefits administration, and compliance reporting. By consolidating these tasks into one platform, it reduces manual work, minimizes errors, and ensures consistent recordkeeping. This has significantly improved efficiency for both HR and management teams, enabling faster decision-making and freeing up time for more strategic work. ### 38. Always have our back with new technologies - up on the latest trends! **Rating:** 5.0/5.0 stars **Reviewed by:** Jill H. | VP, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about ADP Workforce Now?** ADP does such a great job of staying on top of compliance and legislation with information and tools to help employers meet employee data, servicing and communication. The way information is organized and accessible is a game changer! Our Practitioners , managers and employees use the product daily and find it effective and efficient. We're so excited with each summit we attend, ADP is very innovative and is always available with the next best thing, and to improve on the already awesome products! **What do you dislike about ADP Workforce Now?** The only thing we have trouble with are when new features are launched. Implementation has been a bit bumpy on anything not related to payroll. **What problems is ADP Workforce Now solving and how is that benefiting you?** Global visibilty for our management team so that our personnel department can focus on more valueable and productive tasks. Also, payroll compliance is always on point ### 39. Easy to Navigate, but Customer Service Falls Short **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** Easy to maneuver from screen to screen to find informaiton **What do you dislike about ADP Workforce Now?** Lack of customer service and the inability to have 2 instances open at the same time **What problems is ADP Workforce Now solving and how is that benefiting you?** We are in the midst of implementing sift differentials. ### 40. Unmatched Price, Seamless HR Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tameka B. | Community Transformer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about ADP Workforce Now?** I like how thorough ADP Workforce Now is. The price for running a company with it is unbeatable. The initial setup was quick and very easy. **What do you dislike about ADP Workforce Now?** I love everything **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps my HR department run smoothly, assisting employees with their benefits, hours, and PTO questions. ### 41. Flexible Payroll Calculations, But Inconsistent Answers to Questions **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like the calculate payroll option and that you can calc as many times as you need. **What do you dislike about ADP Workforce Now?** I don’t like that you can get many wrong answers when you have questions. **What problems is ADP Workforce Now solving and how is that benefiting you?** It makes it easy to organize the payroll. ### 42. All-in-One HR Platform That Simplifies Payroll and Compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2025 **What do you like best about ADP Workforce Now?** The all-in-one HR, payroll, and compliance platform makes managing employees much easier. Payroll processing is reliable, and tax compliance is a big plus. **What do you dislike about ADP Workforce Now?** The UI feels dated in some areas, and certain workflows take more clicks than necessary. Custom reporting can also be a bit complex. **What problems is ADP Workforce Now solving and how is that benefiting you?** It centralizes payroll, HR, benefits, and compliance in one system, reducing manual work and minimizing payroll and tax-related errors. ### 43. ADP The Streamlined Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about ADP Workforce Now?** It's very easy to locate all the details related to my profile, and I appreciate being able to access all my documents in a single place. I also find it convenient that I can use it to submit my time off requests. **What do you dislike about ADP Workforce Now?** I don't have any issues with ADP currently **What problems is ADP Workforce Now solving and how is that benefiting you?** With this app, I can view all my personal details in one place and easily submit time off requests. I am able to download documents whenever I need them, and since all my documents are accessible through the app, I don't have to save them anywhere else. This convenience makes managing my information much simpler. ### 44. User-Friendly Screens with Helpful Guidance **Rating:** 4.0/5.0 stars **Reviewed by:** Krissy C. | HR & Payroll Compliance Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about ADP Workforce Now?** The screens are easy to use and offer helpful guidance throughout. **What do you dislike about ADP Workforce Now?** Some of the guidance would benefit from offering more detailed instructions. **What problems is ADP Workforce Now solving and how is that benefiting you?** Currently, the most valuable feature they offer is the ability to work with tax and garnishment files. ### 45. Hands-Off Support, but Payroll Customization Feels Rigid **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** It’s very hands off and case managers are quick to respond. **What do you dislike about ADP Workforce Now?** How rigid it is with customizing payroll. I can’t just enter in the worksheet what it should be. I have to calculate elsewhere. **What problems is ADP Workforce Now solving and how is that benefiting you?** HRIS and Payroll ### 46. Streamlined Payroll Management in One Platform - ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Ganesh R. | VP- Senior IT Delivery Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about ADP Workforce Now?** ADP Workforce makes it much easier to manage employee payroll by bringing everything together on a single platform. **What do you dislike about ADP Workforce Now?** It requires higher training costs to get the resources onboarded to use ADP Workforce now. **What problems is ADP Workforce Now solving and how is that benefiting you?** Currently, I am not aware of any particular issues that ADP Workforce is dealing with. ### 47. User-Friendly Mobile App Makes Employee Self-Service Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** It's user friendly friendly and the employees can access self service with the mobile APP. **What do you dislike about ADP Workforce Now?** Having to open up a ticket every time we need assistance. **What problems is ADP Workforce Now solving and how is that benefiting you?** Payroll ineffeciencies and being in compliance. ### 48. WorkforceNow is a great HR Payroll Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about ADP Workforce Now?** The AI functions and Chat availabilities have been great updates **What do you dislike about ADP Workforce Now?** A dedicated account representative would still be nice. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP WorkforceNow has reformatted the payroll solution making it easier to process payroll. ### 49. Familiar ADP, but Customer Service Makes Even Simple Issues Hard to Resolve **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about ADP Workforce Now?** I liked that people overall were used to using ADP and have familiarity with it. **What do you dislike about ADP Workforce Now?** I found the customer service to be the biggest hindrance. It was always extremely difficult to get help with even the simplest of issues. **What problems is ADP Workforce Now solving and how is that benefiting you?** I don't currently use ADP Workforce Now, we switched to another system because ADP workforce now could not solve our problems. ### 50. Customizable and User-Friendly, But Needs Improvement on Performance Evaluation **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah G. | HR manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about ADP Workforce Now?** I like the ability to add and customize fields in ADP Workforce Now. As a user interface, it's easy to use and predictable, and I also like the customization of the homepage. **What do you dislike about ADP Workforce Now?** Performance evaluation and development could be a lot better. Reporting functionality could also be smoother. We did but file sharing kept breaking. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for employee management, talent tracking, and performance development. ## ADP Workforce Now Discussions - [How does Workforce Now compare to other payroll services?](https://www.g2.com/discussions/25502-how-does-workforce-now-compare-to-other-payroll-services) - 6 comments, 3 upvotes - [How will Reporting courses improve and will there be improved modes of communication?](https://www.g2.com/discussions/adp-workforce-now-how-will-reporting-courses-improve-and-will-there-be-improved-modes-of-communication) - 1 comment, 1 upvote - [Vacation approval customization](https://www.g2.com/discussions/vacation-approval-customization) - 3 comments, 1 upvote - [ADP spammed me, so I agreed to a demo, and then they ignored me](https://www.g2.com/discussions/adp-spammed-me-so-i-agreed-to-a-demo-and-then-they-ignored-me) - 1 comment, 1 upvote - [What is the best way to get questions answered regarding payroll issues or concerns?](https://www.g2.com/discussions/50722-what-is-the-best-way-to-get-questions-answered-regarding-payroll-issues-or-concerns) - 2 comments, 1 upvote - [View ADP Workforce Now pricing details and edition comparison](https://www.g2.com/products/adp-workforce-now/reviews?page=285§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+18%3A49%3A09+-0500&secure%5Bsession_id%5D=788431ef-9cec-446c-8925-9383927a2bc3&secure%5Btoken%5D=5da42905633d00f8603ba1df6768144820a538952bea49fec031daa415562922&format=llm_user) ## ADP Workforce Now Integrations - [15Five](https://www.g2.com/products/15five/reviews) - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - [Aclaimant](https://www.g2.com/products/aclaimant/reviews) - [ActionTrac](https://www.g2.com/products/actiontrac/reviews) - [ADP Onboarding](https://www.g2.com/products/adp-onboarding/reviews) - [ADP SmartCompliance®](https://www.g2.com/products/adp-smartcompliance/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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[VidCruiter](https://www.g2.com/products/vidcruiter/reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - [Workable](https://www.g2.com/products/workable/reviews) - [WorkBright](https://www.g2.com/products/workbright/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) - [ZipRecruiter](https://www.g2.com/products/ziprecruiter/reviews) ## ADP Workforce Now Features **Core HR** - Organization Management - Time, Attendance, and PTO - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Basics** - Interoperability - Performance - Reporting **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Content** - Automation - Content Creation - Distribution Features **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Logistics** - Integrations & APIs - User, Role and Access Management **Content** - Automation - File Sharing **Platform Performance** - Reporting - Monitoring **Feedback** - Continuous Feedback - Requesting Feedback **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Recruiting and Onboarding** - Job Posting **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top ADP Workforce Now Alternatives - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,572 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,046 reviews)