--- title: ADP Workforce Now Reviews meta_title: 'ADP Workforce Now Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4313 reviews by the users' company size, role or industry to find out how ADP Workforce Now works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 4313 scale: '5' date_modified: '2026-08-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ADP Workforce Now Reviews **Vendor:** ADP **Category:** [HCM Software](https://www.g2.com/categories/hcm-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 4,313 ## About ADP Workforce Now ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities. Managing your people has never been easier. ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And, as you grow, you can add the functionality you need. Empower all levels of your organization with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers. • All-in-one: A configurable HR platform to efficiently manage all your people management functions — payroll, HR, time, talent, and benefits — within a single database. • Confident Compliance: Our industry-leading security keeps your data safe, while our deep compliance expertise and solutions help you protect your business. • Ease of use: Innovative, easy-to-use features at your fingertips, making it easy to work in ways that fit your needs while also providing a better experience for your workforce • Insights in the flow of work: Make decisions with confidence, informed by insights from the richest and most robust workforce database in the business. • Integrated and connected ecosystem: Broaden your people management capabilities with the largest HR ecosystem that easily and securely integrates with leading third-party solutions. Easily connect with vital partners such as accountants, brokers and financial providers. PAYROLL. Save time and reduce errors with the all-in-one suite purposefully built to help you operate your business and meet your compliance needs. With anytime, anywhere access, quickly and accurately process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support your tax & compliance obligations and scales with you as you grow. Manage payroll for a global workforce with a single solution. HUMAN RESOURCES. Transform HR management from an administrative function to a vital, strategic part of your business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience. TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent. BENEFITS ADMINISTRATION. Streamline your benefits administration with an actionable dashboard that brings notifications and tasks to your attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match your organization’s records saving you money. Reduce your administrative burden and simplify Open Enrollment with our OE Center and service team TIME & ATTENDANCE. Experience time tracking that’s easy, convenient and accurate — for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating your timekeeping, attendance tracking and scheduling. Time-saving automation, seamless payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics help you effectively manage your workforce, every day. ADP DATACLOUD. Making data-driven business decisions has never been easier. With all of your Payroll, Human Resources, Benefits, Time and Talent information in one system, you can gain real, data-driven insight into your business. ADP Benchmarks lets you see how you compare to companies like yours— industries like yours— and locations like yours—so that you can confidently make strategic decisions based on the industry's largest data set. MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, manage payment options, and may. Empower business leaders with actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights. ADP MARKETPLACE. Broaden the capabilities of your HR suite with leading solutions ready to easily and securely share data with ADP Workforce Now. ADP API CENTRAL. Supports developers with tools for custom integrations to other HR and business systems to share and synchronize HR data to save time and maintain data accuracy. ## ADP Workforce Now Pros & Cons **What users like:** - Users value the **ease of use** of ADP Workforce Now, appreciating its intuitive interface for all users. (309 reviews) - Users appreciate the **helpful customer support** and user-friendly design of ADP Workforce Now for administration and employees. (218 reviews) - Users appreciate the **user-friendly payroll dashboard** of ADP Workforce Now, simplifying navigation and enhancing efficiency. (204 reviews) - Users value the **easy access and centralized features** of ADP Workforce Now, simplifying payroll and benefits management. (160 reviews) - Users value the **integrated HR functions** of ADP Workforce Now, which streamlines processes and enhances user experience. (154 reviews) - Users value the **easy access** to payroll, benefits, and time-off information through ADP Workforce Now's user-friendly interface. (150 reviews) - Users value the **helpful customer support** of ADP Workforce Now, enhancing their overall user experience and assistance. (142 reviews) - Simple (140 reviews) - User Interface (140 reviews) - Time-saving (135 reviews) **What users dislike:** - Users experience **poor customer support** , leading to frustration when issues arise and assistance is needed promptly. (111 reviews) - Users find ADP Workforce Now to be **not user-friendly** , noting issues with clunky navigation and difficult report access. (98 reviews) - Users find **limited customization** in ADP Workforce Now, facing challenges with reports and workflows that hinder efficiency. (81 reviews) - Users find **missing features** in ADP Workforce Now, noting limitations in customization and flexibility of reports and workflows. (79 reviews) - Users find the **limited features** of ADP Workforce Now challenging, particularly in recruitment and reporting functionalities. (75 reviews) - Users face **navigation difficulty** with a dated interface and complex workflows that hinder smooth task completion. (73 reviews) - Users find the **interface not intuitive** , noting challenges with navigation and accessing reports effectively. (66 reviews) - Complex Reporting (65 reviews) - Users experience **poor support services** , often receiving inconsistent answers and unresolved feedback on issues. (64 reviews) - Learning Curve (62 reviews) ## ADP Workforce Now Reviews ### 1. All-in-One Payroll and HR Hub That Streamlines Daily Work **Rating:** 4.0/5.0 stars **Reviewed by:** Becca M. | HR Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP Workforce Now?** What I like most about ADP Workforce Now is that it keeps all of my payroll, employee, and HR information in one place, making it much easier to manage. I appreciate that I can process payroll, onboard new hires, track employee information, and access reports from a single platform. It helps streamline my daily tasks, saves me time, and makes it easier to stay organized. I also like that employees can access their own pay stubs, tax forms, and personal information through self-service, which reduces the amount of administrative work I have to handle. **What do you dislike about ADP Workforce Now?** One thing I dislike about ADP Workforce Now is that it can be difficult to navigate at times, especially when trying to find specific settings or complete less common tasks. Some processes require several steps, which can be time-consuming, and troubleshooting payroll or employee profile issues isn't always straightforward. I've also experienced occasional system limitations, such as duplicate employee profiles or permission restrictions, that require additional support to resolve. While it's a powerful platform, I think the user experience could be more intuitive and efficient. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now benefits me by helping me manage payroll, employee records, onboarding, and HR tasks all in one system. It saves me time by automating many administrative processes and reduces the risk of errors when processing payroll or maintaining employee information. It also gives employees easy access to their pay stubs, tax documents, and personal information, which cuts down on routine questions and administrative work. Overall, it helps me stay organized, work more efficiently, and focus on supporting employees and completing my daily responsibilities. ### 2. Efficient All-in-One HR Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca M. | HR Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** What I like best about ADP Workforce Now is its all-in-one platform that streamlines payroll, time tracking, and HR processes in one place. It helps reduce manual work, improves accuracy, and makes it easy to access employee information and reports. The system is also user-friendly for day-to-day tasks like timekeeping and payroll processing, which increases overall efficiency. **What do you dislike about ADP Workforce Now?** One downside of ADP Workforce Now is that certain features can be difficult to navigate, especially when managing multiple profiles or roles. Some processes, like time and attendance adjustments or reporting, can feel less intuitive and require extra steps. Additionally, system updates or changes can occasionally cause confusion or require additional support to resolve. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps solve challenges around payroll processing, time tracking, and employee data management by centralizing everything in one system. This reduces manual errors, improves accuracy, and saves time on administrative tasks. It also provides better visibility into employee information and reporting, which supports more efficient decision-making and overall workforce management. ### 3. Powerful Data Integration, but a Time-Consuming Onboarding Learning Curve **Rating:** 3.5/5.0 stars **Reviewed by:** Tim S. | Tim Siran, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP Workforce Now?** ADP Workforce is excellent at integrating data across functional areas. This is extremely useful for workflow and management. It is somewhat difficult to onboard, the support is good however the paradigm shift in staff getting accustomed to this is a steep learning curve. **What do you dislike about ADP Workforce Now?** Onboarding is time-consuming and challenging. Though worthwhile in the long-run, there is a lengthy process of acclimatizing staff in these processes. Security is also somewhat challenging, as there are a lot of updates and password change requests as it seems to be a target for hackers. **What problems is ADP Workforce Now solving and how is that benefiting you?** The greatest benefit is accumulating relevant data in single reports across functional areas. These were difficult islands unto themselves in the previous organizational model, and uniting them gives a greater ability to recognize trends and issues far in advance. ### 4. Easy Time Entry and Helpful Dashboard, but Some Features Are Not All Necessary **Rating:** 3.5/5.0 stars **Reviewed by:** Phoebe R. | Service Desk Analyst, Legal Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2026 **What do you like best about ADP Workforce Now?** ADP Worforce Now is easy and quick to open and use, with no lengthy login process when you are trying to enter time on-the-go. The dashboard is simple and shows you an overview that is very helpful. **What do you dislike about ADP Workforce Now?** I dislike that the app requires certain extra permissions to be enabled. My company does not require all of these permissions/access while we are working. There are some extra features that do not get used all the time and therefore are unnecessary clutter on the page. **What problems is ADP Workforce Now solving and how is that benefiting you?** The business problems it is helping me solve includes keeping my time, entering hours, and being able to quickly see my hours worked and other payroll information, organized by pay periods and different categories. ### 5. Solid product that could benefit from more updated reporting functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Gerald S. | VP of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ADP Workforce Now?** Payroll, onboarding and reporting. Compared to the RUN platform we came from, WFN has an expanded capability. The onboarding in particular is a reason we chose it. **What do you dislike about ADP Workforce Now?** My biggest pet peeve is that there's no preview function for reporting. Many other HIRS platforms have the ability to generate a quick look at the report (excel preview, for example) before downloading it, so you can see if you have the labels and formatting set up correctly. I wish that were the case here. **What problems is ADP Workforce Now solving and how is that benefiting you?** Payroll, Benefits Administration, Onboarding, System of record - those are the primary areas we use it for. The system itself is capable of much more, but as an international company we have some need to use other global systems for different use cases (performance management, for example). ### 6. Easy to Use and Great-Looking, but the Setup Feels Too Rigid **Rating:** 3.5/5.0 stars **Reviewed by:** Annette O. | Payroll Manager, Mental Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about ADP Workforce Now?** Overall, the system is easy to use and fairly self-explanatory. I also like how it looks, but using it extensively just wasn’t for me. The setup felt too rigid while I was working with it, and that made the experience less enjoyable. **What do you dislike about ADP Workforce Now?** The system’s rigid requirements can make it difficult to use in certain situations, and I wish it were more flexible for complex organizational structures and unique workflows. It often felt like we had to adapt to the system, rather than the system adapting to us. One area where we ran into issues was reporting: while the system offered standard reports, there was very little flexibility for custom reporting. Also, some features were treated as add-ons, which increased the overall cost, so we ended up having to use workarounds. **What problems is ADP Workforce Now solving and how is that benefiting you?** It helped our company bring together workflows that were previously fragmented into one all-in-one system. As a result, it became easier for us to see which areas needed less focus and which required more attention. For example, we were able to address employee concerns about paystubs being available before payday, which helped us resolve questions ahead of the pay date. While we didn’t have any actual issues, we did have employee concerns that needed to be addressed. ### 7. Less hassle, less headaches, saves time **Rating:** 4.0/5.0 stars **Reviewed by:** Deborah M. | Accountant II, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2019 **What do you like best about ADP Workforce Now?** I love how the New Hire process is a smooth process. The Wizard is so easy to use. The Termination Wizard is also a great tool. I really like how you can adjust their final pay right then and there instead of having to do it in the paydata batch when processing payroll. This makes things easier. We've had situations where we pay out employees their unused, earned vacation time and entering this during the Termination process makes it so much easier on us. Customer service is always friendly, very helpful & knowledgeable of their product. I love to use the Bridge. I think this is a really cool feature that I use a lot. The chat feature on the Benefits side is very helpful. Running payroll is a smooth process. I love how the Payroll Reports are available immediately. ADP offers Benefit Enrollment which we used for the 1st time this year. We used to handle Garnishments manually and would sometime create problems or checks were lost or never received or posted to the wrong account. Now, garnishments are taken care of for us by ADP. Love that! We just transitioned from a 3rd party for our 401k into ADP & we love it. We recently changed core systems. The transition was seamless with ADP. We recently had employees acknowledge a couple of policys through ADP. It was a very smooth process and they were able to acknowledge through their mobile App as well. Update: We used the configuration on the Home Page and we can now have Employees clock IN & OUT right away. We have also added retirement to the Home Page as well as time off balances with the ability to request time off, and other helpful links. Update 5.8.25: We just stared using Onboarding and Recruitment in ADP and I must say I love it so far. It makes the hiring process so much easier and the set up of the new employee is already in there. We are loving this feature so far. Employee sets up their direct deposit, uploads their documents and acknowledges policies right from the start. **What do you dislike about ADP Workforce Now?** ADP does not offer Expense Reimbursements. We use currently use Concur, in which works with ADP, but it would be nice if ADP was like a one stop shop for us. ADP needs to have some type of security measure when fraud occurs. We recently had a New employee who has been experiencing Identity Fraud since 2007. When she logs into ADP, she can view a W-2 that does not belong to her. The W-2 is of the "other" employee using the same name and social. When I contacted ADP regarding this issue, I was told there was nothing they could do. This concerns me that the "other" employee can see personal information and W-2 of our employee. Unfortunately, the system thinks it's the same person holding two jobs in two different states. Hopefully ADP will work on something to fix these types of issues. **Recommendations to others considering ADP Workforce Now:** If you like having issues with payroll, like doing things manually, enjoy headaches and bad customer service....please DON'T sign up with ADP because they are everything BUT that. :) **What problems is ADP Workforce Now solving and how is that benefiting you?** For some time I had issues with the Appointment feature link always being expired, but recently have noticed that it works now. Navigating was a little challenging at first, but once you use it more and more and basically explore with it, it gets easier. I still get a little lost sometimes, but sometimes that's a good way to learn. Another thing they offer is the Learning bytes which are guides and tips to follow with any questions you may have on a particular task you are trying to complete. This is a feature I forget they have, but that falls on me. When I do use them, they are really helpful. **Official Response from Jennifer Stone:** > Thank you so much for your feedback. We value your comments and partnership. I have contacted our leadership and we will be addressing the w2 issue immediately! Someone from the team will be reaching out to you directly. If you there is anything additional we can assist with please feel free to contact me directly at AmbassadorNow@adp.com ### 8. Great Integration and Fast Data Entry, but Inconsistent Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about ADP Workforce Now?** Integrates with our current software. Has a good interface to enter in the information quickly. The site performs well, though sometimes it runs into some buggy loading issues. The price was good but only after having to hard core negotiate and sign long term agreements. **What do you dislike about ADP Workforce Now?** The support can be absolutely terrible at times. It completely depends on who you get. They often seem to employ people who are not in the country to reply to chats resulting in them having no idea what you are saying at all, and they waste your time and never follow through. It is really frustrating. Then you'll get someone who actually speaks English as their first language, and they will understand you perfectly and will be able to resolve your issue. I see this happen over and over again. They do not employ any AI intelligence that I am aware of but perhaps that will be changing. Overall I am displeased especially with the customer service. **What problems is ADP Workforce Now solving and how is that benefiting you?** The problem ADP workforce now is solving is that it is processes payroll for our company and submits taxes to various reporting agencies on our behalf. ### 9. Easy, Intuitive Payroll —But Too Much Upselling **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica E. | Marketing and Outreach Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** ADP payroll is a one-stop shop for everything from HR to compliance if you want that in your payroll company. They have multiple packages, and the staff is knowledgeable in what to do to keep you up to date in your state. The system itself is easy to manage, with an intuitive flow on how to set things up and utilize the product. Running payroll is simple with ADP. **What do you dislike about ADP Workforce Now?** Because they are a multifaceted payroll company, there is a ton of upselling that happens. I have asked to be put on a do-not-call list many times, and they still continue to try to sell me things that for my small organzation, I do not need. **What problems is ADP Workforce Now solving and how is that benefiting you?** I had some issues with my previous company not being able to run payroll correctly for an employee who works in both PA and NY. ADP was able to eventually work out a solution that has the employee and us in compliance with all their taxes. ### 10. Effortless Payroll Management with Intuitive Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Braeden M. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about ADP Workforce Now?** I really appreciate ADP Workforce Now because the website is much easier to use and the interface is way better than what we had with TotalSource. The ability to quickly access information like employee start dates and hours worked is no longer a headache. I love how I can make adjustments to paid time off balances smoothly; it's super helpful since internal mistakes do happen, and correcting them without any hassle is fantastic. The initial setup was extremely easy, as it was basically all taken care of by ADP. **What do you dislike about ADP Workforce Now?** I wish it had a better AI help assistance, or chatbot or something to show where things are and how to create reports better. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now to archive information and manage payroll efficiently. It eliminates the headache of accessing employee information quickly and allows smooth adjustments to paid time off, which is super helpful. ### 11. User-Friendly with Excellent Support but Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Katie L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2026 **What do you like best about ADP Workforce Now?** I like ADP Workforce Now for its ease of site. The site is easy to navigate through and find things. I also appreciate the call-in number for issues because if I'm not able to figure something out, I can call their help line. I enjoy that it's all in one stop. The implementation team was great to work with; they were helpful and stayed involved for as long as we needed. **What do you dislike about ADP Workforce Now?** I find the performance reviews in ADP Workforce Now hard to navigate and set up due to too many steps that don't logically fit together. Also, I think the after-hour phone line hours should be extended. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now solves timecards, recordkeeping, and federal/state reporting issues for me. It's easy to navigate and find things, and if I'm stuck, I can use the help line. ### 12. All-in-One Payroll, HR, and Analytics in ADP Workforce Now **Rating:** 4.0/5.0 stars **Reviewed by:** Md Jahid H. | Quality Controller, Translation and Localization, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP Workforce Now?** ADP Workforce Now is an all-in-one tool for both small and large businesses, where companies can manage their workforce—such as payroll and HR—while also accessing company growth reports and analytics, all in one place. **What do you dislike about ADP Workforce Now?** The part I dislike most about ADP Workforce Now is the integration. You can connect it to other software tools through the ADP Marketplace and the API to get accurate reports and analytics, but I’ve noticed some mismatches between ADP’s reports and the reports pulled through other software APIs. **What problems is ADP Workforce Now solving and how is that benefiting you?** This tool has solved our HR and payroll support needs. When you have a large number of employees in your company, you typically need at least 2–3 HR admins and 3–4 payroll admins to manage monthly recruiting and process salaries, but this tool has made that much easier. ### 13. Strong Community and Tax Flexibility, but Timecards and Support Can Be Inconsistent **Rating:** 3.5/5.0 stars **Reviewed by:** S Grace L. | US Total Rewards Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about ADP Workforce Now?** It’s a well-established and widely used platform, so its strong user community is a real strength. It also allows you to customize some of the more complicated tax setups. Overall, from both a tax and community perspective, it’s a strong platform. **What do you dislike about ADP Workforce Now?** Sometimes, with the timecard function, the admin has to step in and handle things manually. When the time code setup gets a bit more complicated, they aren’t able to help much. The support team is great overall, but the quality of service depends heavily on the expertise of the person assisting you. **What problems is ADP Workforce Now solving and how is that benefiting you?** I feel that ADP WFN is putting more emphasis on compliance. Their SmartCompliance function really helps me stay on track with tax-related compliance requirements. ### 14. Easy Timesheet Reviews and Time-Off Requests with Helpful Mobile Notifications **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan G. | Program Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP Workforce Now?** Being able to review timesheets and request time off via desktop and mobile. As a supervisor, I appreciate getting mobile notifications for timely responses as needed. **What do you dislike about ADP Workforce Now?** Sometimes the interface isn't always user friendly and it can be sluggish at times as well. It's hard to find things as needed and the search function doesn't apply to most things. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP solves the issues related to timesheets and requesting time off in an easy and timely manner. It is a nice place to store company documents and policies as well. ### 15. Easy One-Stop Access to Pay and Benefits, but Frequent Password Changes **Rating:** 3.5/5.0 stars **Reviewed by:** Kurt J. | DBA and Process Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP Workforce Now?** The ability to check my paycheck, vacation, pending time off, 401K/retirement from one place. Its menus and layout are easy to figure out and navigate. **What do you dislike about ADP Workforce Now?** Having to change my password as often as it prompts you too. I cant remember 100 passwords and especially that one single password that needs to be updated every 30 days. **What problems is ADP Workforce Now solving and how is that benefiting you?** Not solving for anything specifically, as I didn't have any issues with any prior software. ADP has been the sole provider for payroll servicing for the last 15 years. ### 16. Easy-to-Use, All-in-One HR and Payroll Management with ADP Workforce Now **Rating:** 4.0/5.0 stars **Reviewed by:** sunil s. | Transaction Risk Investigator (Investigation specialist I), Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP Workforce Now?** What I like most about ADP Workforce Now is that it is easy to use and keeps everything in one place. Managing employee information, payroll, and time tracking becomes much simpler, which saves time and makes daily work more efficient. **What do you dislike about ADP Workforce Now?** Sometimes the system can feel a bit slow, especially when loading certain pages. It also takes some time to get used to all the features if you're a new user, but overall it works well once you're familiar with it. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps keep employee information, payroll, attendance, and HR tasks in one place. It reduces manual work, saves time, and makes it easier to find the information I need, which helps me complete my daily tasks more efficiently. ### 17. Quick, Accessible ADP Support—Though Rep Knowledge Varies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about ADP Workforce Now?** There are several ways of contacting ADP support; chat, support messages and a customer service call line. The wait times are low and most of the time, issues are resolved in a timely manner **What do you dislike about ADP Workforce Now?** It appears that not all ADP Representatives are knowledgeable on the software. There are times when I have to start a new chat/call/support case, in order to find a representative who is able to assist me with the issue at hand **What problems is ADP Workforce Now solving and how is that benefiting you?** My company is located in California, where there are several legal requirements related to pay statements, filings, and reports. ADP takes care of all of these for us, which gives me peace of mind and helps minimize the risk of legal action due to noncompliance with those requirements. ### 18. Customizable, User-Friendly Platform That Scales with Our Growing HR Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2026 **What do you like best about ADP Workforce Now?** I like how customizable and user-friendly it is. We were able to add other features as the company's benefits, HR, and payroll administrative needs of the company changed due to growth. **What do you dislike about ADP Workforce Now?** The customer service was sometimes lacking. There were times when it was obvious that the customer service representative lacked knowledge and had to escalate the issue. I would often have to wait long periods before issues were resolved. I liked it better when we had a dedicated customer representative team that was assigned to us **What problems is ADP Workforce Now solving and how is that benefiting you?** I can't think of anything specific right now, but they are continually responding to feedback and adding features that make the platform more user-friendly and adaptable to company needs. ### 19. Trusted Payroll Platform With a Decent Mobile App, But Support and UX Lacking **Rating:** 3.5/5.0 stars **Reviewed by:** Alphonse T. | Senior Manager, Global Communications, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about ADP Workforce Now?** Given ADP is a large and well-known provider of workforce/payroll solutions, it was good to know that many other peer organizations use the same platform and thus the skill/knowledge of it is transferable across other job settings. The mobile app for time management was also fairly well received. **What do you dislike about ADP Workforce Now?** On the backend, our finance and operations teams had issues dealing with customer service issues when troubleshooting, given how large ADP is. The user interface on the user end was also sometimes outdated and difficult to manage when there was a website flaw (particularly load times). **What problems is ADP Workforce Now solving and how is that benefiting you?** It served as the primary payroll and time management software for our organization, which has many international offices. Given ADP’s reach and scale, it was especially helpful for managing these tools across multiple teams in different locations. ### 20. Streamlined Payroll and PTO Tracking with Helpful Support **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley C. | Payroll Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2022 **What do you like best about ADP Workforce Now?** I use ADP Workforce Now to process payroll, PTO tracking, and payroll reports. I appreciate being able to keep track of all things payroll related in one place. The electronic time cards and the ability for employees to submit their time off requests through the portal save us a lot of time. I also use the chat feature a lot when I have questions, as it is convenient and the representatives are always very helpful. **What do you dislike about ADP Workforce Now?** I wish there was a way to send reminders to employees to complete their timecards thru the portal. **What problems is ADP Workforce Now solving and how is that benefiting you?** I save time with electronic time cards and employees submitting time off requests through the portal, and I can track all payroll-related things in one place. ### 21. Smooth UI and Comprehensive HR Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Josh F. | Associate - Asset Management, Venture Capital & Private Equity, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2026 **What do you like best about ADP Workforce Now?** I like ADP Workforce Now because it allows me to have all my HR documents in one place. The platform is well organized, and the user interface is very smooth, making it easy for me to find what I need. I also appreciate how it keeps benefits information centralized instead of getting lost in my emails. The initial setup was very easy, which I find valuable. **What do you dislike about ADP Workforce Now?** Styling could be better **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now to view paychecks, store personal information, and track time. It organizes HR documents and benefits, preventing them from getting lost in emails. I like its smooth UI, making it easy to find what I need. ### 22. Intuitive Payroll and Reporting, but Tax Setup and Support Can Be Challenging **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about ADP Workforce Now?** ADP offers great custom reporting and is generally easy to use. I find it intuitive for onboarding as well as for core payroll functions. That said, we do struggle with tax setup, and it can be difficult to correct tax issues once a problem comes up. **What do you dislike about ADP Workforce Now?** Smart Compliance has been slow to respond when tax issues come up. Our customer support contacts also seem to change frequently, which leaves us in limbo about who to reach out to when we have questions. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP has been helpful with garnishment processing. We’ve also used ADP to track leaves and incentives. I recently noticed a new incentive tracker that was introduced, and we plan to use it for bonuses. ### 23. All-in-One HR Platform That Saves Time and Streamlines Admin Work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP Workforce Now?** What I like best about ADP Workforce Now is that it centralizes payroll, benefits, time tracking, and HR tasks in one platform. The interface is generally easy to navigate, self-service features make it simple for employees to access pay stubs and update personal information, and the reporting tools help streamline administrative work. Overall, it saves time by reducing manual processes and keeping HR information organized. **What do you dislike about ADP Workforce Now?** One downside of ADP Workforce Now is that some features can be difficult to find, and navigating between different modules isn't always intuitive. Certain reports and configurations can take time to learn, and occasional system slowdowns or extra clicks for routine tasks can impact efficiency. While it's a powerful platform overall, the user experience could be more streamlined. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps simplify and automate payroll, time tracking, benefits administration, and other HR processes by bringing everything into one system. This reduces manual work, improves accuracy, and makes it easier to access employee information and reports when needed. As a result, it saves time, increases efficiency, and allows our team to focus more on strategic work instead of administrative tasks. ### 24. Payroll Automation & Self-Service Portal a Game-Changer, But Reporting Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Anny M. | Education Project Coordinator, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about ADP Workforce Now?** I really like the payroll automation feature of ADP Workforce Now. Before, handling payroll was extremely stressful and time-consuming, involving manually entering hours, calculating pay rates for different staff, and constantly checking for errors. Now, ADP automates almost everything, so payroll processing is quick and efficient. It reduced the time from three days to one day, which is transformative for our operations. Another feature I love is the employee self-service portal. It enables employees to handle their queries independently, like checking leave balances, viewing pay stubs, and updating personal information, which massively reduces my workload. The portal is user-friendly even for our less tech-savvy staff and has significantly decreased the number of HR helpdesk tickets, letting me focus more on my project coordination tasks. **What do you dislike about ADP Workforce Now?** To start with, the customized report building function is inflexible and lacks diversified combined screening logic. Our institution has a large number of full-time administrative staff, part-time course instructors and project-based temporary trainers, and we need to separately count working hours, class attendance records and performance-based salary settlement data by training project and teaching type. However, the system cannot set multi-dimensional combined filtering rules freely, and it fails to directly generate exclusive statistical statements matching education training business scenarios. We have to export original data manually and reorganize it offline, which greatly increases extra sorting workload for our HR team. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now automates and streamlines payroll, reducing processing time from three days to one and eliminating errors. It centralizes employee data, saving hours of searching and improves HR operations with a self-service portal, reducing helpdesk tickets and empowering employees to manage their own information. ### 25. ADP: Feature-Rich, User-Friendly, and Backed by Helpful Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP Workforce Now?** In my experience with other payroll systems, ADP is very complete on the features it offers and it is user friendly. Also, it provides a solid support network that actually is helpful and attends the inquiries. **What do you dislike about ADP Workforce Now?** Not much, maybe that you might get lost on where are some things or to setup other, but at the same time you have a lot of resources to guide you on the process. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP offers solutions to payroll management processes, tax reporting, payments to agencies, etc. This is really helpful for us, to be able to focus on other important aspects of the company and be sure compliance matters are being handled correctly. ### 26. User-Friendly ADP with Helpful Benefits Walk-Through **Rating:** 3.5/5.0 stars **Reviewed by:** Fayla G. | Quality Assurance Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ADP Workforce Now?** Very user-friendly, easy to access and find information, and easy to reach ADP representatives when needed. When selecting benefits, their walk-through is very helpful. **What do you dislike about ADP Workforce Now?** Nothing to dislike really, sometimes it does take a bit longer to find resources on certain material. However, I feel mostly positive about ADP and its functionality. **What problems is ADP Workforce Now solving and how is that benefiting you?** Solving issues of not having health insurance by providing affordable and helpful solutions and programs. also people have helped solve any issues or questions I have had in the past. ### 27. ADP Workforce Now – a great centralized platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Bernadette L A. | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about ADP Workforce Now?** What I like most about ADP Workforce Now is its ability to streamline payroll, benefits, and employee management in one centralized platform. It improves efficiency, provides reliable reporting, and helps simplify complex HR and payroll processes for both administrators and employees. **What do you dislike about ADP Workforce Now?** One challenge with ADP Workforce Now is the limited administrative access available within the platform. There are times when I have to contact an ADP representative to complete tasks that I cannot perform directly. This can become time-consuming, as I often need to explain the issue in detail and occasionally guide the representative through the process to ensure the correct action is taken. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps solve several workforce management challenges by centralizing payroll, benefits, HR, and reporting into one system. This benefits me by improving efficiency, reducing manual processes, and providing easier access to employee data and reporting tools. It also helps streamline communication between HR, Benefits, and employees through a single platform. ### 28. Centralized HR Power with Room for Customization **Rating:** 3.5/5.0 stars **Reviewed by:** Megan P. | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** I like that we can report on all employees from the same spot, and that T&A, Time Off, Payroll, and HR, including onboarding, are all together. ADP Workforce Now allows us to have complex setups across many company codes, but still manage them all together in one system. It solves a lot by having everyone in one system, being able to centralize some of our support teams, and allowing some modules to work in sync. **What do you dislike about ADP Workforce Now?** I wish ADP could be more customized and allow for dynamic fields that work together, or could be designed to look the way we want. I also wish it felt like the modules were more tied together - each one operates separately and then you have to manage access separately, etc. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now centralizes our HR tasks, allowing our modules to work in sync and managing complex setups across multiple company codes in one system. ### 29. Efficient Reporting with Learning Management Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Christine B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** I like how ADP Workforce Now lets me track things through reports and upload required documents efficiently. I'm impressed with its quick report generation for large groups, completing them in just a few minutes. The ability to create and edit reports as needed is really handy. I also appreciate the learning management feature, which allows us to assign required trainings and report to our directors on staff who have completed or need to finish them. It's especially valuable since our company is funded by national and state grants, requiring numerous annual trainings. **What do you dislike about ADP Workforce Now?** I would love to have the alphabet on top of the screen to click on a letter rather than type in every name to find someone. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now to track reports, upload documents, and run reports for large groups quickly. It's valuable for assigning and tracking required annual trainings, making it easier to report completion to our directors. ### 30. Streamlined Payroll with Customizable Features **Rating:** 4.0/5.0 stars **Reviewed by:** Reba R. | Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about ADP Workforce Now?** I appreciate the ease of use and integrations that ADP Workforce Now offers. I find it really beneficial to customize the platform for my needs, whether that's running reports, displaying important information and announcements on the home page, or managing payrolls. These capabilities make my job and my coworkers' jobs easier. **What do you dislike about ADP Workforce Now?** I wish I could compare more things when doing payrolls. I have to keep a lot of internal processes/checklists up-to-date when processing payrolls just to ensure that any changes that have taken place from one payroll to the next are looking correct. It would be so beneficial to be able to see that in the system quickly without having to run a report or compare pay summaries on individual profiles. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now eliminates manual processes, making complex payroll easier with software. Its customization options and integrations streamline tasks, simplifying my job and my coworkers' jobs. ### 31. Automated Convenience with Helpful Support **Rating:** 4.0/5.0 stars **Reviewed by:** Brooke G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** I honestly really like the help button that is on every page. Most times I just have a quick question about how to do something and I can find the answer quickly by using this button and seeing if there is already a document to walk me through my question. I can find answers to my simple questions really quickly without having to go through the Bridge or call ADP. **What do you dislike about ADP Workforce Now?** I would like an easy to follow guide that shows me what all features I have with the modules that we have. I inherited a system that was already set up and sometimes it's hard to know what we can do to make processes smoother that just isn't set up in ADP yet. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now to automate processes that were previously done manually on paper, mainly for HR tasks like onboarding and managing employee information. ### 32. Easy Payroll Processing, But Representative Can Be Hard to Reach **Rating:** 3.5/5.0 stars **Reviewed by:** Kalpesh P. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2026 **What do you like best about ADP Workforce Now?** very easy to operate also very easy process the payroll through the Workforce also we tell to reduce hours of doing the payroll which makes life very easy and my managers **What do you dislike about ADP Workforce Now?** Workforce is very helpfull but the resprestative is not good he does not able to reach out to us very hard to reach and connect the people which very much not helpfull **What problems is ADP Workforce Now solving and how is that benefiting you?** Need people who we can talk and get very easy to them to talk it is very hard for us to reach out the employee and it is they are not answer call or calling us back ### 33. Intuitive Recruitment, Limited Customization **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel D. | Manager, Global Talent Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I find the recruitment portal in ADP Workforce Now very easy and intuitive to use. It's a simple system without a lot of bells and whistles or tons of customization, yet we've managed to accomplish many things on our own and build out what we need. So far, it's been good. The onboarding process, though newer to us, is going smoothly. The implementation was smooth, and the price is also quite reasonable. **What do you dislike about ADP Workforce Now?** It's not able to be customized a lot, so there's some things we have to either troubleshoot for or be okay with that it doesn't do. There are certain process steps that we're not able to customize and reconfigure. There also needs to be a way for the recruitment portal to send candidates with resumes directly to hiring managers, which you can't currently do. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now as our full applicant tracking system. It links onboarding to other parts of ADP, supporting our recruitment process and ensuring compliance. It replaced our old system, providing a vital role in recruitment and onboarding. ### 34. Easy-to-Use Functions, but Support Need Faster Escalation **Rating:** 3.5/5.0 stars **Reviewed by:** Kim C. | Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** It’s extremely easy to use the simple functions. I love the learning management system. We’ve just started using that we are having difficulty getting documentation on how to use it. Payroll is efficient and easy. **What do you dislike about ADP Workforce Now?** When calling the helpdesk or chatting, it is extremely difficult to get someone that knows what they’re talking about and knows how to help. It seems to take a long time for them to research how to resolve the issue which doesn’t seem efficient because it waste a lot of of my time. I think having documented processes on how to do things in your system would be a lot easier. I’ve asked for the learning management system. Documentation and I have been unable to get anything from ourselves person the person that trained us we paid for a service that we don’t know how to use and she showed us some things, but I need documentation to go back to to reference instead of having to call and waste a bunch of time **What problems is ADP Workforce Now solving and how is that benefiting you?** N/A ### 35. Works Well Overall, but Slow Responses and Frequent Agent Changes **Rating:** 3.5/5.0 stars **Reviewed by:** Christine L. | Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about ADP Workforce Now?** I liked that I could call the agent anytime, even though I had to be one of only five people who got access. At least everything worked. It was a bit challenging at first to figure out where everything was and how it all worked, but in the end it did work. **What do you dislike about ADP Workforce Now?** Sometimes it would take 2–3 business days just to get a single question answered. On top of that, the agents would change frequently, so I had to keep track of the inquiries I’d already submitted and remember exactly what I asked. Even though I typed everything out, I still had to stay really on top of my questions to avoid repeating myself. **What problems is ADP Workforce Now solving and how is that benefiting you?** Right now I’m not using it, but I did like the reporting. There were reports for everything, although it took some time to get familiar with it and learn where to find what I needed. ### 36. Effortless Integration That Saves Time for my PMs **Rating:** 4.0/5.0 stars **Reviewed by:** Steve L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP Workforce Now?** How easily it plugs in with Intuit and existing accounts and books - The most important thing for me as CEO is to have as little time wasted on bureaucracy and training **What do you dislike about ADP Workforce Now?** The pricing uncertainty. The fact is that our account manager has raised our prices several times even in one year and we are afraid because of saaspocalypse that their shrinking margins will force pricing hikes to accelerate even more. **What problems is ADP Workforce Now solving and how is that benefiting you?** Hiring, firing, onboarding, there are too many to list. THe process for my Project Managers is made much faster and frictionless with the help of ADP workforce now ### 37. Easy to Use but Login Process Could Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Luisa B. | Cash Application Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about ADP Workforce Now?** I think once you log in, ADP Workforce Now is easy to use. It is very self-explanatory, and you don't need a lot of instructions to go in and verify what you're expecting, like when you request days off. It's very clear how much it would take from your balance and when you can expect approval. So that was very nice. I found the setup really easy, taking less than four hours, and even less than an hour just to verify where everything was, like balances, payrolls, and expected dates. The information was very self-explanatory. **What do you dislike about ADP Workforce Now?** I find it frustrating that every time I log in, I have to sign back in even if I saved it on my computer. It always requests a lot of things just to set it up, so it's kind of hard to use. I used to use it as a payroll app, and I really think the signing-up part should save your information, so you don't have to go in and out repeatedly. **What problems is ADP Workforce Now solving and how is that benefiting you?** While ADP Workforce Now is hard to use with frequent login issues, it's easy to navigate once logged in, especially for requests like days off. It's self-explanatory, clear on balances and approvals. ### 38. Highly Customizable with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2026 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now is easy to set up and that its configuration can be highly customized. It’s reliable, and I appreciate that it's backed by a big name, which is constantly updating with new and useful features. Although the initial setup was difficult, the team at ADP helped us out with the issues, and it got easier over time as we became more familiar with the layout. **What do you dislike about ADP Workforce Now?** The price is expensive, but worth it in our eyes. The initial setup was difficult, but the team at ADP helped us out with the issues and it got easier over time as we got more familiar with the layout. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for managing payroll, taxes, business expenses, and other HR items. It solves daily employee HR management issues. ### 39. Comprehensive, User-Friendly Payroll Info Across Employers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2026 **What do you like best about ADP Workforce Now?** I like that it gives employees opportunities to see all of their employers who use ADP, rather than just one. It gives comprehensive payroll information in a succinct and user friendly way. **What do you dislike about ADP Workforce Now?** The least helpful thing about ADP workforce now is the fact they make users update their passwords too often. They often forget their passwords and end up using forgot password very often. **What problems is ADP Workforce Now solving and how is that benefiting you?** It’s solving the problem of streamlining payroll services for employees and employers giving a place for stubs, w-2s and more informational documentation needed for verifications ### 40. User-Friendly, Easy to Learn, and Backed by Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** biaodeng z. | senior accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about ADP Workforce Now?** It is very user-friendly and straightforward to navigate. Customer service is great whenever help is needed, and the support experience has been positive. It’s also very easy for new users to learn and start using right away. **What do you dislike about ADP Workforce Now?** Sometimes, when I need to find certain functions, it can be difficult to locate them. The search and navigation could be improved to make things easier to find. **What problems is ADP Workforce Now solving and how is that benefiting you?** It helps our firm address workforce challenges, and it meets our needs for managing payroll and assigning tasks to employees. it also helps with our employee training ### 41. All-in-One HR Hub, But Too Many Clicks for Simple Tasks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2026 **What do you like best about ADP Workforce Now?** What I like best is having everything in one place-payroll, time-off requests, benefits, and tax documents all on a single platform. As an employee, I don't have to chase down HR for basic infos. **What do you dislike about ADP Workforce Now?** It feels outdated and overly complicated. Simple tasks like finding a specific paysubs or updating my direct deposit info take way more clicks than they should. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now solves the problem of fragmented HR information. Before this, I had to check different systems for payroll, time-off balances, and benefits—or worse, email HR and wait for a reply. Now everything is centralized, so I can instantly see my PTO balance, download paystubs, and view my benefits enrollment in one place. It also eliminates payroll errors because the system automatically calculates hours, overtime, and deductions accurately ### 42. Straightforward Onboarding, Needs Better Reporting **Rating:** 3.5/5.0 stars **Reviewed by:** Brett J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now is pretty straightforward. When I make a new hire, they never have issues getting done what they need to get started. It eliminates the need for myself or my team to hold the new hires' hand at every step. This autonomy allows for my team to go about other things and helps the new hire feel confident in the system without frustration. **What do you dislike about ADP Workforce Now?** I feel our system is not set up great and so I feel like we are not very efficient. We could use a partner that helps us run reports better, use analytics, or even understand ADP Assist better. Ours currently feels hodgepodge. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now makes it easy to update employee details and onboard new hires efficiently without much handholding, freeing my team for other tasks. ### 43. Centralizes HR & Payroll, But Learning Curve Present **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica T. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I love the automated abilities of ADP Workforce Now, especially the ability to run the same reports per pay period and the auto pay abilities. I also appreciate that ADP Workforce Now completes and files our taxes. It really reduces errors and saves me a lot of manual work. Plus, it provides accurate information that comes directly from payroll, making it more time efficient for me. **What do you dislike about ADP Workforce Now?** I have to use too many custom fields and status flags. I wish this was easier. Wish we could block certain taxes by job code. There was definitely a learning curve. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now reduces errors, minimizes manual work, and enhances communication across HR and payroll. It provides assistance with payroll, taxes, and labor laws, and its automation saves time by efficiently running reports and filing taxes accurately. ### 44. Great for small to midsize company. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about ADP Workforce Now?** Most helpful is that it keeps my employee data, time keeping, pay and tax info, PTO and helpful links in one place - and can be accessed via mobile device. **What do you dislike about ADP Workforce Now?** The performance review process is clunky. Goals and incentive targets are rigid, while attaching those to performance reviews also a little too many clicks. **What problems is ADP Workforce Now solving and how is that benefiting you?** It does give a portal-like access point to health insurance hyperlinks, policies, forms, and can also highlight new employees or news announcements. Reporting and exported data could be improved (I.e. dashboards) ### 45. Effective Payroll Management, Needs Modernization **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin N. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about ADP Workforce Now?** I like the employee self-service options and find them really beneficial. They empower employees by giving them control over their own changes to tax elections and let them retrieve copies of pay stubs and tax forms. It's also great that it provides information on how to update their data. I appreciate the strong customer service, which is responsive and available most of the time to help with any issues or questions that come up. **What do you dislike about ADP Workforce Now?** We tried to use the HRIS side of the application but it is too rigid. There were features we were sold on, but were not available yet or fully implemented. Also, the system is obviously built on a legacy platform with unexplained codes, accumulators, and fields with too short text limits. It often makes me wonder if it is running on the WOPR from WarGames somewhere. Set up was complex. ADP did provide an implementation team with regular meetings and tasks to get us up and running. Implementation took several months and quite a bit of effort. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now simplifies hiring across locations without learning tax returns for each, provides employee self-service for updates and accessing pay info, and offers responsive customer service. ### 46. Streamlined HR Processes with Room for Growth **Rating:** 4.0/5.0 stars **Reviewed by:** Heather C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now's recruitment platform is all in one place, which really streamlines the hiring process. The performance platform is organized, helping management stay on track effectively, which is beneficial. Also, I appreciate that the employee demographics information is detailed, giving us comprehensive insights. **What do you dislike about ADP Workforce Now?** Though I love the performance dashboard concept, ours still needs work to make it run smoothly. Expenses of time and attendance system. Support structure, should be email-no cold calls. They push independence with resolving problems, which I like. But the initial set up needs more support. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll, recruitment, and performance reviews. It keeps recruitment organized in one place, helps management stay on track with a structured performance platform, and provides detailed staff demographics, which are beneficial for HRIS functions. ### 47. Easy to Navigate and Streamlines New Hire & Termination Tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** As a new user it was easy to navigate and find your way around. It does a nice job linking together all of the new hire and termination items without having to go to several different tabs/forms to complete **What do you dislike about ADP Workforce Now?** I am not always satisfied with the Service Request - it seems you don't get much response until you escalate the ticket - slow response time. I know you can call in but not always having the same rep to connect to means you have to start all over in the explanation process **What problems is ADP Workforce Now solving and how is that benefiting you?** all of the HR components are in on spot - easy for an administrator to use and for employees to get their whole EE experience in one spot ### 48. User-Friendly, Endless Possibilities with Minor Reporting Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Patricia M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I appreciate that ADP Workforce Now is user-friendly and fairly intuitive. It offers endless possibilities, letting us track personal information and education, manage items requiring renewal, run reports, and easily access and sort HR information. I also like how the company listens to users and continuously improves and creates products. The general reports and field grabber tools are beneficial for tracking the educational status of all staff. The initial setup went fairly smooth, training was fast, and the Bridge and Learning paths are great resources. **What do you dislike about ADP Workforce Now?** Burrowing down into reports can be confusing (advanced filtering). **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now to track personal information, run reports, and manage HR data effortlessly. The user-friendly platform helps me monitor staff educational status with features like field grabber and reporting tools. ### 49. Robust Payroll Solution with Handy Mobile App **Rating:** 4.0/5.0 stars **Reviewed by:** Veronica G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I like the mobile app function of ADP Workforce Now and find it easy for employees to use. It allows employees to access paystubs, look up benefits, and enroll online for open enrollment. **What do you dislike about ADP Workforce Now?** I find that there needs to be clearer directions when it comes to federal income tax for employee deductions. Some employees do not get enough Federal Income Tax withdrawn from their paycheck, and they do not know why. It's also not as easy as it could be for managers to navigate and manage all their employees plus indirect reports. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll and benefits. It solves reporting issues and integrates with Workforce Management. The mobile app allows employees to access paystubs, check benefits, and enroll online, making it user-friendly. ### 50. ADP Does the Job Well—Easy Time Tracking and Requests **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan H. | Manager, Internal Onboarding and Solutions Enablement, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about ADP Workforce Now?** To put it plainly, ADP does the job and does it well. It's not shiny or fun, but it does its job very well. Clocking in and out is easy, vacation and sick time requests are simple, and everything just works exactly as advertised. **What do you dislike about ADP Workforce Now?** The only thing I dislike is the UI, ADP looks like it was designed in Windows 95 and never updated. However, as I said, it doesn't affect performance at all, so it's a small gripe **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP is the system we use for tracking time and requesting time off across multiple brands in our organisation ## ADP Workforce Now Discussions - [How does Workforce Now compare to other payroll services?](https://www.g2.com/discussions/25502-how-does-workforce-now-compare-to-other-payroll-services) - 6 comments, 3 upvotes - [How will Reporting courses improve and will there be improved modes of communication?](https://www.g2.com/discussions/adp-workforce-now-how-will-reporting-courses-improve-and-will-there-be-improved-modes-of-communication) - 1 comment, 1 upvote - [Vacation approval customization](https://www.g2.com/discussions/vacation-approval-customization) - 3 comments, 1 upvote - [ADP spammed me, so I agreed to a demo, and then they ignored me](https://www.g2.com/discussions/adp-spammed-me-so-i-agreed-to-a-demo-and-then-they-ignored-me) - 1 comment, 1 upvote - [What is the best way to get questions answered regarding payroll issues or concerns?](https://www.g2.com/discussions/50722-what-is-the-best-way-to-get-questions-answered-regarding-payroll-issues-or-concerns) - 2 comments, 1 upvote - [View ADP Workforce Now pricing details and edition comparison](https://www.g2.com/products/adp-workforce-now/reviews?filters%5Bnps_score%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A32%3A39+-0500&secure%5Bsession_id%5D=ef66512d-c193-4872-adc5-a81aebc4a3ac&secure%5Btoken%5D=d604a24139a210f20be60c605f5d8c1cdd131b416c5b81b93f0e9671d2607d05&format=llm_user) ## ADP Workforce Now Integrations - [15Five](https://www.g2.com/products/15five/reviews) - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - [Aclaimant](https://www.g2.com/products/aclaimant/reviews) - [ActionTrac](https://www.g2.com/products/actiontrac/reviews) - [ADP Onboarding](https://www.g2.com/products/adp-onboarding/reviews) - 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[Timeero](https://www.g2.com/products/timeero/reviews) - [TrackTik](https://www.g2.com/products/trackforce-valiant-tracktik/reviews) - [TripLog](https://www.g2.com/products/triplog/reviews) - [Trusaic ACA Compliance Solutions](https://www.g2.com/products/trusaic-aca-compliance-solutions/reviews) - [Trusaic Pay Equity](https://www.g2.com/products/trusaic-pay-equity/reviews) - [Trusaic TaxAdvantage](https://www.g2.com/products/trusaic-taxadvantage/reviews) - [Vetty](https://www.g2.com/products/vetty/reviews) - [VidCruiter](https://www.g2.com/products/vidcruiter/reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - [Workable](https://www.g2.com/products/workable/reviews) - [WorkBright](https://www.g2.com/products/workbright/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) - [ZipRecruiter](https://www.g2.com/products/ziprecruiter/reviews) ## ADP Workforce Now Features **Core HR** - Organization Management - Time, Attendance, and PTO - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Basics** - Interoperability - Performance - Reporting - Ad hoc Reporting **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Content** - Automation - Content Creation - Distribution Features **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Logistics** - Integrations & APIs - User, Role and Access Management **Content** - Automation - File Sharing **Platform Performance** - Reporting - Monitoring **Feedback** - Continuous Feedback - Requesting Feedback - Surveys & Feedback - 360 Degree Feedback **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Recruiting and Onboarding** - Job Posting **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Additional Functionality** - Customizable Reports - Succession Planning - Data Import/Export - 360 Degree Feedback - Single Sign On - Customizable Templates - SSL Security - Job Scoring - AI Copilot - Customizable Forms - Individual Development Plans - Customizable Branding - For Job Analysts - Benchmarking - Skills Assessment - Talent Acquisition - Generative AI - Multi-Language - Document Templates - Job Comparison - Reporting & Statistics - Access Controls/Permissions - Status Tracking - Factor-based Evaluation - Electronic Signature - Match & Merge - Secure Data Storage **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top ADP Workforce Now Alternatives - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,595 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,064 reviews)