--- title: ADP Workforce Now Reviews meta_title: 'ADP Workforce Now Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4244 reviews by the users' company size, role or industry to find out how ADP Workforce Now works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 4244 scale: '5' date_modified: '2026-07-18' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ADP Workforce Now Reviews **Vendor:** ADP **Category:** [HCM Software](https://www.g2.com/categories/hcm-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 4,244 ## About ADP Workforce Now ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities. Managing your people has never been easier. ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And, as you grow, you can add the functionality you need. Empower all levels of your organization with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers. • All-in-one: A configurable HR platform to efficiently manage all your people management functions — payroll, HR, time, talent, and benefits — within a single database. • Confident Compliance: Our industry-leading security keeps your data safe, while our deep compliance expertise and solutions help you protect your business. • Ease of use: Innovative, easy-to-use features at your fingertips, making it easy to work in ways that fit your needs while also providing a better experience for your workforce • Insights in the flow of work: Make decisions with confidence, informed by insights from the richest and most robust workforce database in the business. • Integrated and connected ecosystem: Broaden your people management capabilities with the largest HR ecosystem that easily and securely integrates with leading third-party solutions. Easily connect with vital partners such as accountants, brokers and financial providers. PAYROLL. Save time and reduce errors with the all-in-one suite purposefully built to help you operate your business and meet your compliance needs. With anytime, anywhere access, quickly and accurately process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support your tax & compliance obligations and scales with you as you grow. Manage payroll for a global workforce with a single solution. HUMAN RESOURCES. Transform HR management from an administrative function to a vital, strategic part of your business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience. TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent. BENEFITS ADMINISTRATION. Streamline your benefits administration with an actionable dashboard that brings notifications and tasks to your attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match your organization’s records saving you money. Reduce your administrative burden and simplify Open Enrollment with our OE Center and service team TIME & ATTENDANCE. Experience time tracking that’s easy, convenient and accurate — for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating your timekeeping, attendance tracking and scheduling. Time-saving automation, seamless payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics help you effectively manage your workforce, every day. ADP DATACLOUD. Making data-driven business decisions has never been easier. With all of your Payroll, Human Resources, Benefits, Time and Talent information in one system, you can gain real, data-driven insight into your business. ADP Benchmarks lets you see how you compare to companies like yours— industries like yours— and locations like yours—so that you can confidently make strategic decisions based on the industry's largest data set. MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, manage payment options, and may. Empower business leaders with actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights. ADP MARKETPLACE. Broaden the capabilities of your HR suite with leading solutions ready to easily and securely share data with ADP Workforce Now. ADP API CENTRAL. Supports developers with tools for custom integrations to other HR and business systems to share and synchronize HR data to save time and maintain data accuracy. ## ADP Workforce Now Pros & Cons **What users like:** - Users value the **ease of use** of ADP Workforce Now, appreciating its intuitive interface for all users. (309 reviews) - Users appreciate the **helpful customer support** and user-friendly design of ADP Workforce Now for administration and employees. (218 reviews) - Users appreciate the **user-friendly payroll dashboard** of ADP Workforce Now, simplifying navigation and enhancing efficiency. (204 reviews) - Users value the **easy access and centralized features** of ADP Workforce Now, simplifying payroll and benefits management. (160 reviews) - Users value the **integrated HR functions** of ADP Workforce Now, which streamlines processes and enhances user experience. (154 reviews) - Users value the **easy access** to payroll, benefits, and time-off information through ADP Workforce Now's user-friendly interface. (150 reviews) - Users value the **helpful customer support** of ADP Workforce Now, enhancing their overall user experience and assistance. (142 reviews) - Simple (140 reviews) - User Interface (140 reviews) - Time-saving (135 reviews) **What users dislike:** - Users experience **poor customer support** , leading to frustration when issues arise and assistance is needed promptly. (111 reviews) - Users find ADP Workforce Now to be **not user-friendly** , noting issues with clunky navigation and difficult report access. (98 reviews) - Users find **limited customization** in ADP Workforce Now, facing challenges with reports and workflows that hinder efficiency. (81 reviews) - Users find **missing features** in ADP Workforce Now, noting limitations in customization and flexibility of reports and workflows. (79 reviews) - Users find the **limited features** of ADP Workforce Now challenging, particularly in recruitment and reporting functionalities. (75 reviews) - Users face **navigation difficulty** with a dated interface and complex workflows that hinder smooth task completion. (73 reviews) - Users find the **interface not intuitive** , noting challenges with navigation and accessing reports effectively. (66 reviews) - Complex Reporting (65 reviews) - Users experience **poor support services** , often receiving inconsistent answers and unresolved feedback on issues. (64 reviews) - Learning Curve (62 reviews) ## ADP Workforce Now Reviews ### 1. Easy for Employees and Supervisors to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** Ease of use for employees and supervisors **What do you dislike about ADP Workforce Now?** Support is sometimes slow; responses to support requests are not timely. **What problems is ADP Workforce Now solving and how is that benefiting you?** Open enrollment for employees has been helpful; ease of use with the employee timeclock frees up time for other tasks. ### 2. Reliable, Always-Available Support—But Pricey for Small Businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** Their customer service is reliable, and they’re available whenever I need help. **What do you dislike about ADP Workforce Now?** I felt the cost was too high for a small business organization like mine. **What problems is ADP Workforce Now solving and how is that benefiting you?** I feel like having everything on one platform is a real plus. ### 3. Leading HR & Payroll Features **Rating:** 5.0/5.0 stars **Reviewed by:** Silvana G. | Assistant Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2025 **What do you like best about ADP Workforce Now?** I appreciate all the features they have introduced for HR and payroll. It was not like that before, now they are leaders in the market. **What do you dislike about ADP Workforce Now?** Sometimes it can be a bit slow, but I understand why. There are a huge number of users and reports happening at the same time. **What problems is ADP Workforce Now solving and how is that benefiting you?** Onboarding of new employees and the quarterly/ yearly reporting for the state. ### 4. Effortless Dashboard Makes ADP a Standout Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Evelyn C. | Account Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about ADP Workforce Now?** The ease of the dashboard and how easy it is to navigate it. **What do you dislike about ADP Workforce Now?** I enjoy using so much that I have not found any downside to this. **What problems is ADP Workforce Now solving and how is that benefiting you?** N/A ### 5. Continues to improve - With little information as to why or how things were changed. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about ADP Workforce Now?** Definitely worked better than previously versions. **What do you dislike about ADP Workforce Now?** This had not changed as of the last time I used it. Still very clunky. No meaningful help. **What problems is ADP Workforce Now solving and how is that benefiting you?** Payroll. We also use for benefits administration as well as recruitment. ### 6. Great for tracking Punches, but PTO Requests and Employee Defaults Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about ADP Workforce Now?** correcting punches the employee profiles support is mostly helpful **What do you dislike about ADP Workforce Now?** ease of looking at the PTO requests even if someone is terminated they will still show up as first name-default should be current employees onboarding checklist doesn't always appear for new hires **What problems is ADP Workforce Now solving and how is that benefiting you?** tracking which departments an employee is working throughout the day ### 7. Reliable Global Payroll & Tax Compliance with ADP **Rating:** 4.5/5.0 stars **Reviewed by:** Jose G. | Senior Corporate Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about ADP Workforce Now?** he platform handles multi-state and international payroll seamlessly, ensuring tax compliance in every jurisdiction. I appreciate the accuracy in tax calculations, timely filings, and how easy it is to adapt to different legal requirements across countries. **What do you dislike about ADP Workforce Now?** While it can handle multi-state and international payroll, adjustments to state taxes sometimes require manual review. A specific example is Mexico—it’s supported, but not fully integrated into the platform. **What problems is ADP Workforce Now solving and how is that benefiting you?** streamlines payroll, benefits, and tax compliance for our multinational operations. It centralizes payments, ensures timely tax filings, and simplifies cross-border processes, saving us time and reducing errors. ### 8. Easy Clock In/Out System That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha M. | MA-R/ Office assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about ADP Workforce Now?** Easy clock in and clock out system! Reliable and accurate tax information **What do you dislike about ADP Workforce Now?** Long wait times when it comes to asking questions to the costumer service teams. **What problems is ADP Workforce Now solving and how is that benefiting you?** N/A ### 9. Reliable Payroll and HR Platform with Room for UX Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about ADP Workforce Now?** ADP Workforce Now offers a reliable and centralized solution for payroll, benefits, and employee record management. The reporting tools are powerful, and the integration with other HR systems streamlines administrative tasks. The employee self-service portal is especially helpful for reducing HR overhead, and the platform's compliance support adds peace of mind. **What do you dislike about ADP Workforce Now?** The user interface can feel dated and unintuitive, especially for less frequent users. Some workflows—such as time-off approvals and benefits navigation—are overly complex and require too many clicks. Additionally, system performance can be inconsistent during peak hours, and customer support response times could be faster. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now centralizes core HR functions like payroll, time tracking, benefits administration, and compliance reporting. By consolidating these tasks into one platform, it reduces manual work, minimizes errors, and ensures consistent recordkeeping. This has significantly improved efficiency for both HR and management teams, enabling faster decision-making and freeing up time for more strategic work. ### 10. Always have our back with new technologies - up on the latest trends! **Rating:** 5.0/5.0 stars **Reviewed by:** Jill H. | VP, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about ADP Workforce Now?** ADP does such a great job of staying on top of compliance and legislation with information and tools to help employers meet employee data, servicing and communication. The way information is organized and accessible is a game changer! Our Practitioners , managers and employees use the product daily and find it effective and efficient. We're so excited with each summit we attend, ADP is very innovative and is always available with the next best thing, and to improve on the already awesome products! **What do you dislike about ADP Workforce Now?** The only thing we have trouble with are when new features are launched. Implementation has been a bit bumpy on anything not related to payroll. **What problems is ADP Workforce Now solving and how is that benefiting you?** Global visibilty for our management team so that our personnel department can focus on more valueable and productive tasks. Also, payroll compliance is always on point ### 11. Easy to Navigate, but Customer Service Falls Short **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** Easy to maneuver from screen to screen to find informaiton **What do you dislike about ADP Workforce Now?** Lack of customer service and the inability to have 2 instances open at the same time **What problems is ADP Workforce Now solving and how is that benefiting you?** We are in the midst of implementing sift differentials. ### 12. Unmatched Price, Seamless HR Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tameka B. | Community Transformer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about ADP Workforce Now?** I like how thorough ADP Workforce Now is. The price for running a company with it is unbeatable. The initial setup was quick and very easy. **What do you dislike about ADP Workforce Now?** I love everything **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps my HR department run smoothly, assisting employees with their benefits, hours, and PTO questions. ### 13. Flexible Payroll Calculations, But Inconsistent Answers to Questions **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like the calculate payroll option and that you can calc as many times as you need. **What do you dislike about ADP Workforce Now?** I don’t like that you can get many wrong answers when you have questions. **What problems is ADP Workforce Now solving and how is that benefiting you?** It makes it easy to organize the payroll. ### 14. All-in-One HR Platform That Simplifies Payroll and Compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2025 **What do you like best about ADP Workforce Now?** The all-in-one HR, payroll, and compliance platform makes managing employees much easier. Payroll processing is reliable, and tax compliance is a big plus. **What do you dislike about ADP Workforce Now?** The UI feels dated in some areas, and certain workflows take more clicks than necessary. Custom reporting can also be a bit complex. **What problems is ADP Workforce Now solving and how is that benefiting you?** It centralizes payroll, HR, benefits, and compliance in one system, reducing manual work and minimizing payroll and tax-related errors. ### 15. ADP The Streamlined Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about ADP Workforce Now?** It's very easy to locate all the details related to my profile, and I appreciate being able to access all my documents in a single place. I also find it convenient that I can use it to submit my time off requests. **What do you dislike about ADP Workforce Now?** I don't have any issues with ADP currently **What problems is ADP Workforce Now solving and how is that benefiting you?** With this app, I can view all my personal details in one place and easily submit time off requests. I am able to download documents whenever I need them, and since all my documents are accessible through the app, I don't have to save them anywhere else. This convenience makes managing my information much simpler. ### 16. User-Friendly Screens with Helpful Guidance **Rating:** 4.0/5.0 stars **Reviewed by:** Krissy C. | HR & Payroll Compliance Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about ADP Workforce Now?** The screens are easy to use and offer helpful guidance throughout. **What do you dislike about ADP Workforce Now?** Some of the guidance would benefit from offering more detailed instructions. **What problems is ADP Workforce Now solving and how is that benefiting you?** Currently, the most valuable feature they offer is the ability to work with tax and garnishment files. ### 17. Hands-Off Support, but Payroll Customization Feels Rigid **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** It’s very hands off and case managers are quick to respond. **What do you dislike about ADP Workforce Now?** How rigid it is with customizing payroll. I can’t just enter in the worksheet what it should be. I have to calculate elsewhere. **What problems is ADP Workforce Now solving and how is that benefiting you?** HRIS and Payroll ### 18. Streamlined Payroll Management in One Platform - ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Ganesh R. | VP- Senior IT Delivery Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about ADP Workforce Now?** ADP Workforce makes it much easier to manage employee payroll by bringing everything together on a single platform. **What do you dislike about ADP Workforce Now?** It requires higher training costs to get the resources onboarded to use ADP Workforce now. **What problems is ADP Workforce Now solving and how is that benefiting you?** Currently, I am not aware of any particular issues that ADP Workforce is dealing with. ### 19. User-Friendly Mobile App Makes Employee Self-Service Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** It's user friendly friendly and the employees can access self service with the mobile APP. **What do you dislike about ADP Workforce Now?** Having to open up a ticket every time we need assistance. **What problems is ADP Workforce Now solving and how is that benefiting you?** Payroll ineffeciencies and being in compliance. ### 20. WorkforceNow is a great HR Payroll Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about ADP Workforce Now?** The AI functions and Chat availabilities have been great updates **What do you dislike about ADP Workforce Now?** A dedicated account representative would still be nice. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP WorkforceNow has reformatted the payroll solution making it easier to process payroll. ### 21. Familiar ADP, but Customer Service Makes Even Simple Issues Hard to Resolve **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about ADP Workforce Now?** I liked that people overall were used to using ADP and have familiarity with it. **What do you dislike about ADP Workforce Now?** I found the customer service to be the biggest hindrance. It was always extremely difficult to get help with even the simplest of issues. **What problems is ADP Workforce Now solving and how is that benefiting you?** I don't currently use ADP Workforce Now, we switched to another system because ADP workforce now could not solve our problems. ### 22. Customizable and User-Friendly, But Needs Improvement on Performance Evaluation **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah G. | HR manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about ADP Workforce Now?** I like the ability to add and customize fields in ADP Workforce Now. As a user interface, it's easy to use and predictable, and I also like the customization of the homepage. **What do you dislike about ADP Workforce Now?** Performance evaluation and development could be a lot better. Reporting functionality could also be smoother. We did but file sharing kept breaking. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for employee management, talent tracking, and performance development. ### 23. One place to get your payroll, slips, and tax documents **Rating:** 5.0/5.0 stars **Reviewed by:** Shubhank S. | Support Analyst, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about ADP Workforce Now?** I can check leave balance, apply for leaves, regularize my attendance, download my payslips, check my salary slips and tax forms all at one place. This is very convenient. **What do you dislike about ADP Workforce Now?** Sometimes the server is down due to which i miss the punches and user interface is bit old and can be improved. **What problems is ADP Workforce Now solving and how is that benefiting you?** I do not have to reach out to HR to get my payslips or any documents such as offer letter or tax forms. ### 24. Intuitive, Beginner-Friendly UI That’s Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about ADP Workforce Now?** An intuitive and simple user interface that even beginners can start using right away. **What do you dislike about ADP Workforce Now?** I don't have any major complaints, but there are times when I can't enter my attendance regularly, which can be stressful. **What problems is ADP Workforce Now solving and how is that benefiting you?** Streamlining operations through comprehensive, web‑based attendance and labor management. ### 25. Controller **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about ADP Workforce Now?** It is easy to use. The dropdown menus list items clearly as to what they are. Support is usually very helpful. **What do you dislike about ADP Workforce Now?** I don't like that my company's name isn't displayed on the reports or there isn't an option to display it. It is just the company code. I don't like when you do support online they close the case without giving you notice to answer them and they don't solve the problem that you opened the case about. **What problems is ADP Workforce Now solving and how is that benefiting you?** It takes a task off my plate. I don't have to print checks and that saves time and money. I don't have to file my own quarterly reports that is handled for me. ### 26. All-in-One Solution for HR Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth F. | Patient Care Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about ADP Workforce Now?** You can do everything in one place. Time clock, benefits, pay stubs etc **What do you dislike about ADP Workforce Now?** Often freezes or crushes. Doesn’t always take punches **What problems is ADP Workforce Now solving and how is that benefiting you?** Freezing often, not taking punches ### 27. Consolidation into one system **Rating:** 5.0/5.0 stars **Reviewed by:** Jason N. | Pharmacist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about ADP Workforce Now?** Ability to consolidate HR, payroll, benefits, and time tracking into one system **What do you dislike about ADP Workforce Now?** Reporting ability is limited and rigid; cant really customize **What problems is ADP Workforce Now solving and how is that benefiting you?** Ensure accurate punches and payroll for my staff ### 28. ADP - They don't have enough training **Rating:** 0.0/5.0 stars **Reviewed by:** Crystal P. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about ADP Workforce Now?** They do all the tax filing for the payroll **What do you dislike about ADP Workforce Now?** Takes a while for someone to help you. No one knows the correct way of accounting - More robotic **What problems is ADP Workforce Now solving and how is that benefiting you?** NONE ### 29. Great HR Platform, But Customer Service Issues Slow Us Down **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I like having one platform to manage employee performance reviews, pay, and benefits. **What do you dislike about ADP Workforce Now?** We spend a lot of time navigating issues with customer service. **What problems is ADP Workforce Now solving and how is that benefiting you?** Having benefits and pay in one place is great. ### 30. User-Friendly and Effortless Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Scott F. | Continuous Improvement Leader, North America Vontier Business System Team, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about ADP Workforce Now?** ADP is user friendly and easy to navigate to needed documents **What do you dislike about ADP Workforce Now?** At this point I have no negative comments **What problems is ADP Workforce Now solving and how is that benefiting you?** Efficient processing of payroll data ### 31. Easy-to-Navigate Reports, But Tax Support Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ADP Workforce Now?** Simple site to use - very organized and easy to move around to different reports **What do you dislike about ADP Workforce Now?** lack of assistance with tax related issues and solutions to issues were not resolved in a timely manner **What problems is ADP Workforce Now solving and how is that benefiting you?** none ### 32. All-in-One HR Platform That Streamlines Payroll and Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about ADP Workforce Now?** What I like best about ADP Workforce Now is how it brings HR, payroll, time-tracking, benefits and analytics into a single, well-integrated platform. It's easy to use and quite an elaborate UI. **What do you dislike about ADP Workforce Now?** Mobile and self-service features (for employees) sometimes have glitches or login issues, which impacts usability **What problems is ADP Workforce Now solving and how is that benefiting you?** I like that ADP Workforce Now provides all payroll information in one place — including salary details, deductions, taxes, and other components. It’s convenient to have everything consolidated and easily accessible. ### 33. Easy to Use People Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about ADP Workforce Now?** ADP Workforce Now is easy to navigate and user friendly. It's semi customizable so important things to know can be posted up front on the home page. The reports & analytics options help to give great insight into your team's time & attendance, talent profile, etc. **What do you dislike about ADP Workforce Now?** While the reports & analytics functionality is beneficial, it can take several minutes for some reports. In addition, to review the reports, they have to be downloaded opened as a pdf instead of being able to view in app. **What problems is ADP Workforce Now solving and how is that benefiting you?** In general, ADP Workforce Now provides a centralized place for team member details like education, certifications, salary history, time & attendance. All of these things are important to the review cycles, so it makes the collection of data for consideration easy. ### 34. Firt timer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about ADP Workforce Now?** All the different classes that was available **What do you dislike about ADP Workforce Now?** Wish there more classes i could've attended. Or someone could let me know which classes i would benefit from. **What problems is ADP Workforce Now solving and how is that benefiting you?** The FLSA calculation ### 35. User-Friendly Experience with Helpful Support Just a Call Away **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** It’s user-friendly, and whenever I need help, I can simply call and get the support I need. **What do you dislike about ADP Workforce Now?** It’s frustrating having to pay separate integration fees for each module. **What problems is ADP Workforce Now solving and how is that benefiting you?** Secure 2.0 updates ### 36. Convenient Access to Paystubs, But Website Can Be Laggy **Rating:** 3.0/5.0 stars **Reviewed by:** Kelly S. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about ADP Workforce Now?** We are easily able to access our paystubs & W2's electronically. **What do you dislike about ADP Workforce Now?** Their website user interface is usually pretty laggy. **What problems is ADP Workforce Now solving and how is that benefiting you?** Getting our workforce paid and interviewed. ### 37. Best Decision Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Karen L. | Corporate Human Resource Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about ADP Workforce Now?** ADP Workforce now is a great tool combining all of our HR, Payroll, Benefits, Time, & Attendance all in one platform! No more hunting around in different portals everything is right where we want it easy an accessible. Customer support is always there willing to work on any issues. I use it every day as part of my job and love how easy it is to get what I need from it. Implementation was so amazing and fast! We only had a few weeks to get payroll running and ADP implementation team got it done on time! So impressed. **What do you dislike about ADP Workforce Now?** Reporting is complicated but the field grabber has made it much easier. And with more complicated comes more in depth and useful once you get it figured out. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP workforce now solves the problem of having to have multiple software programs, so everything is in one place. ### 38. Incomplete Coverage Makes Navigation Frustrating **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about ADP Workforce Now?** It's a one stop shop for all the org info (reporting chains, salaries, etc) **What do you dislike about ADP Workforce Now?** At least the way it's implemented in our company, it only applies to some of the employees, which gives a less than ideal experience having to navigate between multiple systems **What problems is ADP Workforce Now solving and how is that benefiting you?** Easy to move people around the org, and see how their reporting structures operate ### 39. All-in-One Payroll and Benefits Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** Everything you need for payroll and benefits in one platform **What do you dislike about ADP Workforce Now?** Take too long for the staff to assist us when we have issues. **What problems is ADP Workforce Now solving and how is that benefiting you?** All HR boarding documents in one system ### 40. Good Interface, But Needs More to Impress **Rating:** 2.5/5.0 stars **Reviewed by:** Ted L. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about ADP Workforce Now?** User interface and app work well. Updates are usually seemless. **What do you dislike about ADP Workforce Now?** as an administrator, there are strange limitations. **What problems is ADP Workforce Now solving and how is that benefiting you?** Does serve well as an HRIS, having all documentation in one place is a great way to manage documents. ### 41. Good to use to calculate hours and pay. **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley F. | First Shift Lead, Building Materials, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about ADP Workforce Now?** You can check all of your timecards in one space. You can edit times easily and can edit them multiple times. The layout of the website is easy to navigate. We use this daily for recording work hours. **What do you dislike about ADP Workforce Now?** I do not like how the time gets rounded up or down based on 7 minutes. **What problems is ADP Workforce Now solving and how is that benefiting you?** We can see when an employee clocks in and out. For the day or breaks. I like how we can see total rewards from the company. It shows total pay, benefits, tax information, and bonuses. ### 42. Efficient Performance and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ADP Workforce Now?** Their performance is efficient and great support. **What do you dislike about ADP Workforce Now?** So far there haven't been any issues with them. **What problems is ADP Workforce Now solving and how is that benefiting you?** Dont have any issues that are currently being resolved. ### 43. ADP is a top platform for managing HR needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Lee H. | Senior Safety and Logistics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about ADP Workforce Now?** The ability to manage employee information in a way that allows managers to monitor their teams. It is very a intuitive in it's use. **What do you dislike about ADP Workforce Now?** Review process is a little clunky. The report menu is sometimes difficult to locate how to get the information you need. **What problems is ADP Workforce Now solving and how is that benefiting you?** Tracking and providing accurate hours worked by all employees. This allows for accurate payroll everytime. ### 44. Fast to Learn and Easy to Get Started **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** Fast to learn and easy to navagate. I love the bridge to help fast **What do you dislike about ADP Workforce Now?** nothing I love everything. Having the bridge helps with most questions **What problems is ADP Workforce Now solving and how is that benefiting you?** Employee engagement ### 45. Great and versatile! **Rating:** 5.0/5.0 stars **Reviewed by:** Katie W. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about ADP Workforce Now?** ADP workforce is very user friendly and able to adapt to many different pay types within one business. The option to create custom reports is a game changer and saves countless hours of analyzing data. **What do you dislike about ADP Workforce Now?** I can't think of any particular downsides. **What problems is ADP Workforce Now solving and how is that benefiting you?** Workforce keeps all of our employees' information organized under one application. Time keeping, personal information, pay profiles, etc. ### 46. ADP makes HR life easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about ADP Workforce Now?** More streamlined menu while processing various changes. **What do you dislike about ADP Workforce Now?** More personal/customized assistance when it comes to setting up workflow processes/security access. **What problems is ADP Workforce Now solving and how is that benefiting you?** Payroll processing ### 47. All-in-One HR Solution, But Needs More Integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now keeps everything in one place — payroll, benefits, and time tracking are all connected. It's a pretty user friendly software. **What do you dislike about ADP Workforce Now?** I wish there were more integrations with ADP, other software companies like Rippling have more than ADP. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps streamline payroll and HR tasks that used to take a lot of time. It reduces manual errors, keeps compliance in check, and makes it easier to manage employee data and benefits all in one place. ### 48. ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Emily H. | Operations Manager , Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2025 **What do you like best about ADP Workforce Now?** Most helpful is the ADP onboarding and other sections actually explain each question or line that needs to be completed.I like that ADP is an all in one system for HR. **What do you dislike about ADP Workforce Now?** The least helpful about ADP is when you call ADP and have to wait on hold. Sometimes when I need a created report, there is so many options that I have to delete or I get too much information that is unnecessary. There wasn't too much that I do not like about ADP. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP solves problems that may occur with any I9 reporting that you need to do during onboarding. If I were to forget or not do right away would typically be a problem for any company. aDP makes it easy to request from the potential employee without specifically asking for a particular document. You aren't supposed to do that, the employee is supposed to choose. It also saves the business from finding out later that the person wasn't a citizen or allowed to work in the U.S. ### 49. ADP- Ultimate software for payment information **Rating:** 4.0/5.0 stars **Reviewed by:** Sujal R. | ERC DLS Associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2022 **What do you like best about ADP Workforce Now?** The analytics that ADP provides is comparable to best in the industry. I have been tracking complete end to payment status for quite some time now and the interface has only become better. **What do you dislike about ADP Workforce Now?** Some advanced used and integration of AI should be there as it is being incorporated by the industry. It'll reduce manual work by a lot and suggest what exactly to look for. **What problems is ADP Workforce Now solving and how is that benefiting you?** Payment related queries are now question of the past. We can check anything anytime. ### 50. Great Design and Usability, But Support Lags for Smaller Users **Rating:** 1.0/5.0 stars **Reviewed by:** Angel P. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about ADP Workforce Now?** It was well designed and easy for use once it is correctly set up. **What do you dislike about ADP Workforce Now?** If you are not a big organization some of the features are wasted on you and the customer service for little fish is secondary to the big clients. Fixes or solutions seem to come very slow. **What problems is ADP Workforce Now solving and how is that benefiting you?** It was not benefiting us that is why we cancelled. The cancellation process was very difficult and the customer support I received was very bad. ## ADP Workforce Now Discussions - [How does Workforce Now compare to other payroll services?](https://www.g2.com/discussions/25502-how-does-workforce-now-compare-to-other-payroll-services) - 6 comments, 3 upvotes - [How will Reporting courses improve and will there be improved modes of communication?](https://www.g2.com/discussions/adp-workforce-now-how-will-reporting-courses-improve-and-will-there-be-improved-modes-of-communication) - 1 comment, 1 upvote - [Vacation approval customization](https://www.g2.com/discussions/vacation-approval-customization) - 3 comments, 1 upvote - [ADP spammed me, so I agreed to a demo, and then they ignored me](https://www.g2.com/discussions/adp-spammed-me-so-i-agreed-to-a-demo-and-then-they-ignored-me) - 1 comment, 1 upvote - [What is the best way to get questions answered regarding payroll issues or concerns?](https://www.g2.com/discussions/50722-what-is-the-best-way-to-get-questions-answered-regarding-payroll-issues-or-concerns) - 2 comments, 1 upvote - [View ADP Workforce Now pricing details and edition comparison](https://www.g2.com/products/adp-workforce-now/reviews?page=10&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+15%3A13%3A17+-0500&secure%5Bsession_id%5D=7fce44ea-e4f6-4494-b862-9ce84a45876f&secure%5Btoken%5D=944d4c49bdcebce504cef735d029fad6ad5ab5e02f739cfb22d4775644f67c93&format=llm_user) ## ADP Workforce Now Integrations - [15Five](https://www.g2.com/products/15five/reviews) - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - [Aclaimant](https://www.g2.com/products/aclaimant/reviews) - [ActionTrac](https://www.g2.com/products/actiontrac/reviews) - [ADP Onboarding](https://www.g2.com/products/adp-onboarding/reviews) - [ADP SmartCompliance®](https://www.g2.com/products/adp-smartcompliance/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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[Vetty](https://www.g2.com/products/vetty/reviews) - [VidCruiter](https://www.g2.com/products/vidcruiter/reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - [Workable](https://www.g2.com/products/workable/reviews) - [WorkBright](https://www.g2.com/products/workbright/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) - [ZipRecruiter](https://www.g2.com/products/ziprecruiter/reviews) ## ADP Workforce Now Features **Core HR** - Organization Management - Time, Attendance, and PTO - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Basics** - Interoperability - Performance - Reporting **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Content** - Automation - Content Creation - Distribution Features **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Logistics** - Integrations & APIs - User, Role and Access Management **Content** - Automation - File Sharing **Platform Performance** - Reporting - Monitoring **Feedback** - Continuous Feedback - Requesting Feedback **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Recruiting and Onboarding** - Job Posting **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top ADP Workforce Now Alternatives - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,281 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,266 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,997 reviews)