ADP Workforce Now is easy platform for self-study and frendly user Review collected by and hosted on G2.com.

ADP needs to make some changes to be a better platform compares to other new HRIS systems out there. Implementation and security systems of ADP is very old school which is a challenge and frustrating for end-users. Long wait on the call to get a representative to assist with a simple fix but their layers of security are way too much. And the rep wont talk to you even after you provided all the information needed but if you are not an authorized person. it's really frustrating Review collected by and hosted on G2.com.

I like that the site is simple to use, and everything is easy to access. Review collected by and hosted on G2.com.

I dislike that it lags sometimes. Not everything loads as fast as it should. Review collected by and hosted on G2.com.

We have opportunities to customize some options Review collected by and hosted on G2.com.

They have the worst customer service ever. most of the representatives cannot answer our questions. it takes days or weeks to sometimes hear back to help resolve. Review collected by and hosted on G2.com.

We can search names to see if they have previously had a card before. Review collected by and hosted on G2.com.

The candidates can be in a different location, and not everyone can change the location. Review collected by and hosted on G2.com.

For the employees, it is pretty user-friendly to use the mobile app. They offer discounts on many different items and services through LifeMart. Review collected by and hosted on G2.com.

On the Administration side of things, it's not as user-friendly. I don't like that as an admin I can not access it through the mobile app. Every year I have to call for help in downloading W2s. This should be a common and simple task, but it is not. Review collected by and hosted on G2.com.

the sophistication of the system and the way it links to other platforms Review collected by and hosted on G2.com.

sometimes it can be a little complicating, especially with running reports Review collected by and hosted on G2.com.

This is a very simple and intuitive program to use. Review collected by and hosted on G2.com.

I can't think of anything to share that I don't quite like, yet. Review collected by and hosted on G2.com.

I like that it is simple to use and it is fast and easy Review collected by and hosted on G2.com.

Customer Service when employees need to call in an issues Review collected by and hosted on G2.com.

I like the ability to see all of my pay statements, w2's, annual statements, saving copies of all employee records. It also keeps track of time off accurred and has a great mobile app. Review collected by and hosted on G2.com.

Initial log in can be confusing to most people and resetting passwords, but that is all. Review collected by and hosted on G2.com.

ADP Workforce Now on the Go enhances visibility and helps businesses stay compliant in an ever-evolving virtual workspace. Review collected by and hosted on G2.com.

Honestly, there is not much to dislike about ADP Workforce Now on the Go simply because it is genuinely easy to use and gives step-by-step instructions for new users. Review collected by and hosted on G2.com.