--- title: ADP TotalSource Reviews meta_title: 'ADP TotalSource Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 409 reviews by the users' company size, role or industry to find out how ADP TotalSource works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 409 scale: '5' date_modified: '2026-08-13' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ADP TotalSource Reviews **Vendor:** ADP **Category:** [PEO Providers](https://www.g2.com/categories/peo-providers) **Average Rating:** 4.3/5.0 **Total Reviews:** 409 ## About ADP TotalSource ADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to payroll, benefits administration, performance management and workforce planning. Designed for businesses with 5 to more than 1,000 employees, ADP TotalSource helps reduce administrative burdens while providing access to competitive employee benefits, compliance support and strategic HR guidance. Employees benefit from self-service tools and mobile access that make it easier to manage payroll, benefits and other workplace tasks. With integrated technology and dedicated support, ADP TotalSource helps organizations create a better employee experience, stay focused on compliance and spend more time growing their business. ## ADP TotalSource Pros & Cons **What users like:** - Users value the **outstanding customer support** from ADP TotalSource, enhancing their overall experience and efficiency. (71 reviews) - Users appreciate the **ease of use** of ADP TotalSource, enjoying streamlined access to benefits, paystubs, and vacation requests. (67 reviews) - Users value the **comprehensive HR support** from ADP TotalSource, ensuring seamless payroll and employee benefits management. (55 reviews) - Users love the **efficiency of integrated HR and payroll** in ADP TotalSource, simplifying processes and saving time. (55 reviews) - Users appreciate the **helpful support team** of ADP TotalSource, ensuring HR needs are easily met every day. (52 reviews) - Users appreciate the **convenient integration** of benefits, payroll, and HRIS in ADP TotalSource, simplifying management and saving costs. (44 reviews) - Easy Payroll (31 reviews) - Payroll Ease (24 reviews) - Pricing (23 reviews) - Employee Management (18 reviews) **What users dislike:** - Users experienced **poor customer support** , with slow responses and unresolved issues despite multiple follow-ups and service tickets. (38 reviews) - Users find the **cost of ADP TotalSource to be excessively high** , causing concerns over affordability and transparency. (29 reviews) - Users experience **payroll issues** with error messages and difficulties switching employee statuses, complicating the process. (25 reviews) - Users express concerns about **high fees** for ADP TotalSource, which could complicate ongoing business decisions. (20 reviews) - Users often face **navigation difficulties** with ADP TotalSource, leading to a challenging user interface experience. (20 reviews) - Ineffective Communication (17 reviews) - Long Wait Times (15 reviews) - Missing Features (12 reviews) - Poor Reporting (12 reviews) - Poor Support Services (12 reviews) ## ADP TotalSource Reviews ### 1. All my HR information in a single place **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2018 **Describe the project or task ADP TotalSource helped with:** Provides a clean dashboard to provide all necessary information for easy insight of my HR information **What do you like best about ADP TotalSource?** The dashboards. They show my pay, time-off, tasks that I need to complete for HR, time registered during a pay period and etc. **What do you dislike about ADP TotalSource?** The mobile app isn't the best. When i log in on my android device, not all the information loads like it does on the web platform **Recommendations to others considering ADP TotalSource:** As a user, not owner of the system, it is very clear and easy for me to see all my information from HR on this platform ### 2. Good Payroll system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2019 **Describe the project or task ADP TotalSource helped with:** Easy to keep up with benefits and payroll **What do you like best about ADP TotalSource?** Easy to use and track paychecks and previous year income **What do you dislike about ADP TotalSource?** If you ever have to call them, it is very hard to get a hold of a live person. **Recommendations to others considering ADP TotalSource:** Good Company for employees payroll ### 3. ADP Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2019 **Describe the project or task ADP TotalSource helped with:** ADP is the main program used for employee payroll and time cords. **What do you like best about ADP TotalSource?** What I like best is the fact that you can have all of the links within one interface. **What do you dislike about ADP TotalSource?** What I dislike is that the online version differs a lot from the mobile version. ### 4. The worst ATS for recruiting. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2019 **Describe the project or task ADP TotalSource helped with:** We are trying to get rid of ADP. It is the worst ATS that we have ever used. ADP should not be used for Recruiting. **What do you like best about ADP TotalSource?** There is nothing about this ATS that we like. We use Workforce now for payroll. ADP should not be used for Recruiting. **What do you dislike about ADP TotalSource?** We dislike every single thing with this ATS. ADP should not be used for Recruiting. ### 5. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2019 **Describe the project or task ADP TotalSource helped with:** The ease of use and the fact that there is a training video is awesome. **What do you like best about ADP TotalSource?** It has lot of functionality and there is also a quick tutorial **What do you dislike about ADP TotalSource?** Nothing comes to mind when I think about what I dislike about this product ### 6. Works well **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria D. | School Counselor - PPC, Mental Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2018 **Describe the project or task ADP TotalSource helped with:** ADP is a fast easy way to keep track of my time card AND direct deposits **What do you like best about ADP TotalSource?** Website is very well organized as if the mobile app **What do you dislike about ADP TotalSource?** That I have to manually save my time card entries every time I enter ### 7. ADP Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2019 **Describe the project or task ADP TotalSource helped with:** ADP is the integrated resource for the organization. **What do you like best about ADP TotalSource?** The seamless interface and intuitive; making it easy to use. **What do you dislike about ADP TotalSource?** There are no issues or concerns to date. ### 8. Adp **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2019 **Describe the project or task ADP TotalSource helped with:** Helped assist with monetary management of teaching assistant position with easy and accessible tracking **What do you like best about ADP TotalSource?** Ease of access while using the system for work **What do you dislike about ADP TotalSource?** Nothing in particular. No significant bugs were noted ### 9. ADP for all HR needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2018 **Describe the project or task ADP TotalSource helped with:** I’ve used ADP with multiple employers. It allowed me to easily access my benefits information, payment details and time off information. **What do you like best about ADP TotalSource?** All my payroll information was always readily available. **What do you dislike about ADP TotalSource?** I liked everything about it. Not complaints. ## ADP TotalSource Discussions - [What other products do you have coming out in the future?](https://www.g2.com/discussions/what-other-products-do-you-have-coming-out-in-the-future) - 2 comments, 2 upvotes - [How can you lower our costs for benefits?](https://www.g2.com/discussions/32893-how-can-you-lower-our-costs-for-benefits) - 1 comment, 2 upvotes - [What is the difference between ADP and ADP TotalSource?](https://www.g2.com/discussions/what-is-the-difference-between-adp-and-adp-totalsource) - 2 comments, 1 upvote - [How does ADP TotalSource work?](https://www.g2.com/discussions/how-does-adp-totalsource-work) - 2 comments, 1 upvote - [What is ADP TotalSource used for?](https://www.g2.com/discussions/what-is-adp-totalsource-used-for) - 1 comment - [View ADP TotalSource pricing details and edition comparison](https://www.g2.com/products/adp-totalsource/reviews?page=9&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+05%3A40%3A03+-0500&secure%5Bsession_id%5D=b0faae9e-3746-47b8-8f54-45feca5d7f69&secure%5Btoken%5D=c2ee9a205113eede984f9e3a0684f0f10dab2e5030aa3bb53c27264335681765&format=llm_user) ## ADP TotalSource Integrations - [benefitsCONNECT](https://www.g2.com/products/benefitsconnect/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Recruit CRM & ATS](https://www.g2.com/products/recruit-crm-ats/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) ## ADP TotalSource Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Compliance** - Compliance Support - Safety Program - Certified Assistance **Platform Basics** - Interoperability - Performance **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Generative AI** - AI Text Generation **Agentic AI - Applicant Tracking Systems (ATS)** - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Sourcing** - Candidate Search - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Platform** - Tools - Management - Access - Mobile Access - Performance Management - Tax Management - Compliance Management - Recruitment Management - Employee Management - Expense Management - Certification Management - Insurance Management - Attendance Management - Payroll Management - Document Management - Benefits Management - Workforce Management - Contractor Management - Client Management **Platform Data** - Visualization - Platform Search - Alerts and Notifications **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Platform Content** - Automation - File Sharing - Content Library **Generative AI** - Generative AI **Generative AI** - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Data Connectors - For PEO/ASO - Time Tracking - Applicant Tracking - API - Client Portal - Employee Benefits Administration - Employee Portal - Onboarding - AI Copilot - Online Benefits Enrollment - Employee Engagement - Accounting - Generative AI - Workflow Automation **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Onboarding Process Reporting - Visualization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Generative AI **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition ## Top ADP TotalSource Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,660 reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - 4.2/5.0 (1,952 reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - 4.6/5.0 (1,119 reviews)