--- title: ADP TotalSource Reviews meta_title: 'ADP TotalSource Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 412 reviews by the users' company size, role or industry to find out how ADP TotalSource works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 412 scale: '5' date_modified: '2026-08-14' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ADP TotalSource Reviews **Vendor:** ADP **Category:** [PEO Providers](https://www.g2.com/categories/peo-providers) **Average Rating:** 4.3/5.0 **Total Reviews:** 412 ## About ADP TotalSource ADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to payroll, benefits administration, performance management and workforce planning. Designed for businesses with 5 to more than 1,000 employees, ADP TotalSource helps reduce administrative burdens while providing access to competitive employee benefits, compliance support and strategic HR guidance. Employees benefit from self-service tools and mobile access that make it easier to manage payroll, benefits and other workplace tasks. With integrated technology and dedicated support, ADP TotalSource helps organizations create a better employee experience, stay focused on compliance and spend more time growing their business. ## ADP TotalSource Pros & Cons **What users like:** - Users value the **outstanding customer support** from ADP TotalSource, enhancing their overall experience and efficiency. (71 reviews) - Users appreciate the **ease of use** of ADP TotalSource, enjoying streamlined access to benefits, paystubs, and vacation requests. (67 reviews) - Users value the **comprehensive HR support** from ADP TotalSource, ensuring seamless payroll and employee benefits management. (55 reviews) - Users love the **efficiency of integrated HR and payroll** in ADP TotalSource, simplifying processes and saving time. (55 reviews) - Users appreciate the **helpful support team** of ADP TotalSource, ensuring HR needs are easily met every day. (52 reviews) - Users appreciate the **convenient integration** of benefits, payroll, and HRIS in ADP TotalSource, simplifying management and saving costs. (44 reviews) - Easy Payroll (31 reviews) - Payroll Ease (24 reviews) - Pricing (23 reviews) - Employee Management (18 reviews) **What users dislike:** - Users experienced **poor customer support** , with slow responses and unresolved issues despite multiple follow-ups and service tickets. (38 reviews) - Users find the **cost of ADP TotalSource to be excessively high** , causing concerns over affordability and transparency. (29 reviews) - Users experience **payroll issues** with error messages and difficulties switching employee statuses, complicating the process. (25 reviews) - Users express concerns about **high fees** for ADP TotalSource, which could complicate ongoing business decisions. (20 reviews) - Users often face **navigation difficulties** with ADP TotalSource, leading to a challenging user interface experience. (20 reviews) - Ineffective Communication (17 reviews) - Long Wait Times (15 reviews) - Missing Features (12 reviews) - Poor Reporting (12 reviews) - Poor Support Services (12 reviews) ## ADP TotalSource Reviews ### 1. Effortless Employee Management with ADP TotalSource **Rating:** 4.5/5.0 stars **Reviewed by:** Cara W. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2026 **What do you like best about ADP TotalSource?** I find ADP TotalSource easy to use as it walks employees and employers through each step task by task. The feature I use the most is the I9 management system, which ensures that I9's are completed thoroughly and checks for any errors before processing. The initial setup was very easy, and the ADP team helped integrate the system for our whole organization. **What do you dislike about ADP TotalSource?** It took a little bit of time to learn a new system and where to find all of it's tools. They do have a robust library of tutorials if you have the time to sort through them. **What problems is ADP TotalSource solving and how is that benefiting you?** I use ADP TotalSource for I9 management and benefits selection, making it easy for employees and employers to complete tasks. The system checks I9s for errors before processing, improving accuracy. Sometimes specific visas are difficult to read and the Total Source dashboard helps us navigate this part of onboarding employees. ### 2. All-in-One ADP Platform That’s Easy to Navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya D. | Software Engineer II, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2026 **What do you like best about ADP TotalSource?** What I like is that everything is available within the same platform, and it’s very easy to navigate. Payroll, paystubs, leave, and benefits are all in one place. It’s straightforward to use overall, and the onboarding process is easy as well. **What do you dislike about ADP TotalSource?** Sometimes the updates come a little late. Also, some charts are hard to understand at first glance, and I need to spend some time reading them to figure out what they mean. There also isn’t an agent who can help me navigate directly to what I’m looking for or give a straightforward answer; instead, I get pointed to company resources, even when that data is already present in the ADP platform. **What problems is ADP TotalSource solving and how is that benefiting you?** It’s a great platform to keep all my benefits and HR-related items in one place, and it’s also easy to use and navigate. It helps me save time by letting me quickly check what’s happening with my payroll, understand why, and see what the differences are compared with previous ones. **Official Response from Rebecca Jordan:** > Hi Aditya, Thank you for sharing your positive experience with us! We’re thrilled to hear that you’re enjoying ADP’s All-In-One platform for ease of navigation. Your feedback means a great deal to our team and motivates us to continue delivering exceptional service and support. We truly value our partnership and appreciate the opportunity to work with you. Thank you for being a valued client! ### 3. Easy Payroll & HR with ADP TotalSource’s Expert Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Katie D. | Operations & Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about ADP TotalSource?** We love how easy ADP TotalSource makes payroll and HR processes. We're a small company and my job encompasses both of these and I did not go to college for HR so I love having ADP to assist me when I'm not sure what is the best route to take. **What do you dislike about ADP TotalSource?** I guess the only downside is that we're having to pay for our HR assistance, but we see the value in it! If I could change one thing I'd like to see breakdown of our costs. Workers comp payment, HR fee, payroll fee, every line item seperately. **What problems is ADP TotalSource solving and how is that benefiting you?** They help us get cost effective insurance for our employees and they help us solve HR problems when we have them. We've also had a former employee bring some false claims against us that ADP is helping us fight. We'd be lost without them for that! In 37 years of business we have never had anything like this happen and we did not have a clue what to do. We're so grateful for their help! **Official Response from Rebecca Jordan:** > Hi Katie, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you are enjoying ADP’s payroll and HR processes. Your feedback inspires us to keep delivering top-notch service. We appreciate the partnership! ### 4. Effortless Payroll & HR Management with Reliable Support **Rating:** 4.5/5.0 stars **Reviewed by:** Nyasha C. | Human Resources Generalist, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about ADP TotalSource?** I like that ADP TotalSource makes managing payroll and HR much easier for our team. Everything is in one place, including payroll, HR, reporting, and benefits, so I don't have to switch systems to analyze HR metrics. The system is easy to navigate, and the representatives and account managers are very reliable, which saves us time and effort. I've found the support team to be very helpful whenever I've needed assistance. **What do you dislike about ADP TotalSource?** Hmmm I've had good experience with it, but there are few areas I would appreciate the team to improve. Some pages are a bit cluttered and it's a bit difficult to select the option I'll be looking for at one go, reports should be more customizable without calling the ADP reporting team. That said, these are just minor concerns and the platform continues to be a reliable solution. **What problems is ADP TotalSource solving and how is that benefiting you?** ADP TotalSource has made managing payroll and HR easier with reliable support, saving us time. I appreciate having everything in one place, like payroll, HR, and benefits, which simplifies HR metrics analysis. **Official Response from Rebecca Jordan:** > Nyasha, We appreciate your positive review regarding payroll processing. The honest feedback motivates us to provide excellent service every day and is most helpful to our team. Thank you for recognizing our efforts, and we look forward to continued success together. ### 5. Phenomenal Executive Account Rep and Strong HR Support for Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica V. | Senior Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about ADP TotalSource?** ADP TotalSource is a great benefit to my company, especially as we only have one HR person. The support of our Executive Account Rep. is phenomenal and has been critical to our business for the past 5 years now. THey have helped us through many employee relation items, ADP supports us with UI claims, Workers Comp, the recruiting tool is very easy. For the money we spend on this product our return is well worth it. **What do you dislike about ADP TotalSource?** Sometimes there are outages at ADP for one service or another and we are not notified in advance. Also, when something new is introduced we do hear about it from our account rep. but is seems like there could be more training/communication pushes when this happens so we know right away. **What problems is ADP TotalSource solving and how is that benefiting you?** ADP has allowed us to function with a single HR person in a company of 120 employees. The support for taxes, UI, leaves, etc. has saved us a good amount in overhead. **Official Response from Rebecca Jordan:** > Thank you, Veronica, for taking the time to share your experience. We’re delighted to hear that you’ve had a great experience with us. We’re especially pleased to know that the support of our Executive Account Representative has been phenomenal. Your feedback means a great deal to our team, and we truly appreciate your trust and partnership. We look forward to continuing to support your success and delivering the high level of service you expect from us. ### 6. Streamlined HR and Payroll with a User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Lydia Y. | Vice President, Brands, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ADP TotalSource?** I love that ADP TotalSource houses everything in one place, making it easy if I have a question about my vacation time or 401k without needing to open different websites. I like the streamlined interface; it’s easy to use, and the notifications are great. When I'm getting my paycheck, I receive an alert, so it's easy to access my W-2. Setting up ADP TotalSource was very easy, especially for the tax withholdings, thanks to the guidance and tutorial provided. **What do you dislike about ADP TotalSource?** Sometimes the app on my phone lags a little, but other than that, I've been pretty satisfied. Also, sometimes it makes me log in multiple times but I think that may be a glitch. **What problems is ADP TotalSource solving and how is that benefiting you?** I appreciate that ADP TotalSource consolidates all my HR and payroll needs, making it easier to access vacation time, 401k, and more. The interface is user-friendly, and notifications keep me updated. **Official Response from Rebecca Jordan:** > Lydia, Your review truly made our day! We're thrilled that the "all-in-one" functionality is meeting your expectations. Thank you for taking the time to share your experience. We can’t wait to continue partnering with you and support your success. ### 7. All-in-One Convenience with an Easy-to-Use ADP TotalSource Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Christin M. | Director of People & Financial Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2026 **What do you like best about ADP TotalSource?** I like having everything in one place. It’s convenient to use the same login whether I’m signing in as an administrator or as an employee. We’re still relatively new to ADP TotalSource, so I’m sure there are features I haven’t used yet, but so far I’m very impressed with how easy it is to use. **What do you dislike about ADP TotalSource?** I don’t like having to wait for someone to show me how to do things. I prefer figuring things out on my own, but once one of your ADP representatives walks me through the steps, it becomes super simple. **What problems is ADP TotalSource solving and how is that benefiting you?** With ADP TotalSource, I can manage payroll, PTO, hours worked, benefits, and more all in one platform. Before, I had to use a separate application for each of those tasks, which made everything feel more fragmented and time-consuming. ### 8. Comprehensive HR, Payroll and Tax Support with a Dedicated Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Susanna M. | VP of Finance and HR, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about ADP TotalSource?** Comprehensive support for tax-related matters, claims administration, employee benefits, and a dedicated HR partner who serves as your primary point of contact, providing personalized guidance and support for your company. **What do you dislike about ADP TotalSource?** I don't have anything specific that comes to mind. I would say the main downside is that, in certain areas, you have less flexibility. For example, I can't contact the IRS directly to inquire about a tax credit we're expecting because the credit was filed by ADP as part of our PEO relationship. As a result, any follow-up has to go through ADP rather than being handled directly by us. **What problems is ADP TotalSource solving and how is that benefiting you?** As I mentioned, it supports us by filing payroll tax returns on our behalf, benchmarking our benefits with insurance carriers, handling claims investigations, and providing assistance with many other HR and compliance-related matters. **Official Response from Rebecca Jordan:** > Hi, Susanna, We’re so grateful for your amazing review! It’s partners like you that motivate us to provide excellent service every day. Thank you for recognizing our efforts, and we look forward to continuing success together. ### 9. All-in-One Efficiency for Small Business Payroll and HR **Rating:** 5.0/5.0 stars **Reviewed by:** Brandy M. | REVA, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP TotalSource?** I like that ADP TotalSource brings payroll and benefits administration into one place, making payroll processing more organized and less time-consuming. It helps reduce the stress of keeping up with taxes, employee deductions, and benefits, and having support for worker's comp and compliance gives me more confidence that important HR tasks are being handled properly and on time. I also appreciate that it works great alongside my scheduling and communication tools, as well as my recordkeeping tools. The initial setup was really easy, especially since we were a brand new business and there was nothing to push over into the tool. **What do you dislike about ADP TotalSource?** I find it a bit challenging to navigate ADP TotalSource. Some features and reports seem to take time to locate. A simpler dashboard with clearer guidance would make everyday tasks faster for me. Also, I wish the support was faster! **What problems is ADP TotalSource solving and how is that benefiting you?** ADP TotalSource helps process payroll easily, manage benefits, and comply with regulations, making these tasks less time-consuming and stressful. It brings payroll and benefits admin together, reduces the stress of managing taxes and deductions, and increases confidence in handling HR tasks. ### 10. ADP Total Source PEO **Rating:** 5.0/5.0 stars **Reviewed by:** Michele C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2021 **What do you like best about ADP TotalSource?** The platform system is great. Easy to use, and the staff are more responsive. The health insurance options are not great; we had to go outside of ADP. **What do you dislike about ADP TotalSource?** The response time from our HRBP is sometimes a little slow. Also, we were not happy with the increase in the cost of our group health insurance plans. **What problems is ADP TotalSource solving and how is that benefiting you?** We receive benefits and HR assistance. We have used TS for employee issues, insurance issues, and payroll assistance. Also, UC claims; it is nice to have someone represent us in claims. We do however, have some concerns with the response from ADP when a former employee has made a claim. Sometimes we are not notified in time to dispute the claim. **Official Response from Rebecca Jordan:** > Hi Michele, We appreciate your review and honesty. This motivates us to provide excellent service every day, and the feedback is helpful to our team. Thank you for recognizing our efforts, and we look forward to continuing success together. ### 11. Straightforward, Fast Paycheck Visibility—Free and Easy for Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP TotalSource?** I love the fact that I can see what my paycheck is when payday hits. It's straightforward, easy to find, and quick to load (depending on what internet is available). And it's free for employees to use. If I were a business owner, I'm sure there are fees to use it. There's no AI that I'm aware of, and I have not needed to use the support yet. **What do you dislike about ADP TotalSource?** It was difficult for me personally. I tried three different methods to log in before I had to contact my HR manager for help. She walked me through it, and it was a method I had already tried. For some reason, the app could not find my phone number or email. **What problems is ADP TotalSource solving and how is that benefiting you?** I have had no issues since being able to log in to see what my paycheck is. As for other issues, I don't know of any, how they're being handled, or what those problems are. **Official Response from Rebecca Jordan:** > Your kind words about mean so much to us. We are thrilled that we were able to meet your expectations and look forward to continuing our partnership. Thank you for your support and trust. We appreciate the opportunity to serve your organization. ### 12. ADP TotalSource: Easy to Use, Great Rep, and a Truly All-in-One Package **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about ADP TotalSource?** My business rep at ADP TotalSource is the best. Anytime I have an issue, which isn't often, if she can't find the answer, she finds the person who does. ADP is easy to use and employees are helpful. I really like the new interface that they have. It makes it simple to get things done, and to switch between myself as an employee, and as an administrator. Since ADP is a Total package, we don't have to worry about integrations with other packages. ADP TotalSource can do it all. The pricing seems fair for what we get. **What do you dislike about ADP TotalSource?** My only complaint is the 800 number. Some of the employees could use a little more training before being put on the phones. I get that there is a lot to learn, but not feeling confident in an answer isn't great from the employer perspective. If you ask to be transferred to someone else, they will do it though, unlike other vendors. **What problems is ADP TotalSource solving and how is that benefiting you?** ADP keeps me from having to worry about compliance pitfalls. I don't have to worry about our employment taxes being filed correctly. They are really great at sending out updates when the law changes. You could try to keep up with AI, but doing it on your own would be hard. **Official Response from Rebecca Jordan:** > We appreciate your review and honesty. This motivates us to provide excellent service every day, and the feedback is helpful to our team. Thank you for recognizing our efforts, and we look forward to continuing success together. ### 13. User-Friendly, Secure, and Constantly Improving! **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon D. V. | Outside Sales Representative, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about ADP TotalSource?** I really like using ADP TotalSource because it's easy to access and print important documents like tax information and W-2s, past investments, or any other necessary documentation using AirDrop to a local printer. It's also convenient for providing pay information when needed, such as for a loan, without the hassle of contacting my employer. It's very easy to use, and I find features like being able to make changes regarding health care, insurance charges, or investment updates without reaching out to my company very valuable. The ease of the initial setup is also a plus, as it was simple yet secure, with personal information protection in place. **What do you dislike about ADP TotalSource?** Sometimes when I'm using the ADP TotalSource app, logging in can be a bit of an issue, but not a major one. There have been a couple of times where I haven't been able to get into the app due to recognizing issues with the username and password. However, updates have been made, and using your phone number to enter a code is a definite benefit. Since making those changes, the app has become more easily accessible. **What problems is ADP TotalSource solving and how is that benefiting you?** I use ADP TotalSource to update my tax info, health and investment details easily without contacting my company. It’s user-friendly and allows access to documents like W-2s and pay info. Occasionally, logging in can be tricky, but updates have improved this. **Official Response from Rebecca Jordan:** > Thanks, Brandon, Your kind words about the ease of use means so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership. ### 14. All-in-One HR Solution with Room for Navigation Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Kavya M. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2026 **What do you like best about ADP TotalSource?** I like how convenient it is to have payroll, benefits, and HR information all in one place with ADP TotalSource. I value the payroll processing, employee self-service, benefits administration, and reporting features. I appreciate that it reduces the manual effort involved in payroll, benefits administration, onboarding, and HR compliance. It keeps employee information centralized and consistent across systems, especially with the integrations for accounting, reporting, and time tracking. **What do you dislike about ADP TotalSource?** I find the overall navigation challenging as some features and settings can take a little time to find. The navigation could be improved by reducing the number of clicks needed to reach commonly used features like payroll, benefits, reports, and employee information. **What problems is ADP TotalSource solving and how is that benefiting you?** I use ADP TotalSource to centralize payroll, benefits, HR administration, and onboarding. It reduces manual effort, simplifies compliance, and ensures consistent employee information. Integrating with other tools helps avoid data entry errors. **Official Response from Rebecca Jordan:** > Thank you, Kavya, for sharing your positive experience with us! We’re delighted to hear that ADP’s All-in-One solution is helpful. Your feedback is greatly appreciated and inspires our team to continue providing outstanding service and support. We’re grateful for the opportunity to collaborate with you and appreciate the trust you place in us. Thank you for choosing ADP. We look forward to continuing to support your success. ### 15. Straightforward, Mobile-Friendly, and Fast—Makes Pay Stubs and Time Off Easy to Find **Rating:** 4.5/5.0 stars **Reviewed by:** Jaime R. | Regional Partnership Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about ADP TotalSource?** It is very straightforward and simple to use. Its mobile application is easy to download and use as well, so it is very mobile-friendly, fast performing, and beneficial if you are out and on the road as well as easy to use while on a laptop. The layout is easy to read and it tends to highlight the major areas on the site that most employees are looking for ie, pay stubs, hours worked, time off etc. **What do you dislike about ADP TotalSource?** It has a lot of information, so although it is easy to find what you need, depending on your role, it may be a bit overwhelming. Also, with ADP being such a large company, with a bit of a monopoly on the market, getting support can be a bit of a hassle. **What problems is ADP TotalSource solving and how is that benefiting you?** It allows me to get my payroll information and pay stubs with ease. I can track my pay, paid time off, and get my tax information. I also can make changes to where I want my pay to go and get company information. **Official Response from Rebecca Jordan:** > Hi, Jaime, We’re so appreciative for your amazing review! It’s partners like you that motivate us to provide excellent service every day. Thank you for recognizing our efforts, and we look forward to continuing success together. ### 16. ADP TotalSource Simplifies Payroll, HR, Benefits, and Compliance in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Mike A. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ADP TotalSource?** What I find most helpful about ADP TotalSource is that it keeps payroll, HR, benefits, and compliance all in one place, which saves me a lot of time. I also like that it gives my employees access to good benefits and an easy way to manage their own information. It lets me spend less time on administrative tasks and more time focusing on running my business. **What do you dislike about ADP TotalSource?** A few downsides I've noticed are that it can be more expensive than using separate payroll or HR tools, especially for smaller businesses. It also takes some time to learn all of the features and get everything set up. Since it's a PEO, some HR processes are shared with ADP, which may not be the right fit if you want to keep everything managed entirely in-house. **What problems is ADP TotalSource solving and how is that benefiting you?** It helps me spend less time on payroll, HR paperwork, and compliance so I can focus more on running my business. It also makes it easier to offer competitive employee benefits, which helps with hiring and retaining employees. **Official Response from Rebecca Jordan:** > Thank you, Mike, for sharing your wonderful experience with us! We’re thrilled to hear that you’re enjoying ADP’s "all-in-one" functionality. Your feedback means a great deal to our team and motivates us to continue delivering exceptional service and support. We truly value our partnership and appreciate the opportunity to work with you. Thank you for being a valued client! ### 17. Streamlined Payroll and Benefits Administration **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle B. | Director of Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ADP TotalSource?** I like ADP TotalSource for its ability to connect to benefit servicers and the employee self-service platform. It ensures that benefits are enrolled correctly based on what the employee has signed off on, eliminating paper trails to benefit providers. The platform also allows employees to log in to check their benefits during open enrollment and make changes if needed. **What do you dislike about ADP TotalSource?** The only thing I can think of with ADP TotalSource is the higher cost compared to other providers that offer similar services. It's not really an issue with ADP itself, but our property management system or dealer management system does not connect with our payroll providers, which makes us do double the work. But again, that's not a negative on ADP. **What problems is ADP TotalSource solving and how is that benefiting you?** I find ADP TotalSource eases service by allowing employees to use the self-service platform for benefits, W-2s, and pay stubs. It saves labor hours for payroll and HR, ensuring accurate benefits enrollment without paper trails. **Official Response from Rebecca Jordan:** > Thanks, Kyle, Your kind words about ADPs streamlined payroll! This means so much to us. We are thrilled that we were able to meet your expectations and look forward to continuing our partnership. Thank you for your support and trust. We appreciate the opportunity to serve your organization. ### 18. Simple, User-Friendly HR and Payroll Hub with Easy Access to Tax Documents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about ADP TotalSource?** As a user I like the user experience and simplicity to use the app. I have all of my HR documents and payroll in one place. Even when you don’t work at the company anymore you can still access tax documents for your own records. **What do you dislike about ADP TotalSource?** There isn’t a specific thing that I dislike about the tool. It works well and the user experience is great. I’ve used it in many companies and it has done a good job. **What problems is ADP TotalSource solving and how is that benefiting you?** It solves a lot of HR problems. When you join a company you have to do a lot of paper work and submit a lot of documents to prove your availability to work. And ADP helps you upload necessary documentation to onboard quickly and then it allows you to go back and check paystubs and tax documents. **Official Response from Rebecca Jordan:** > We’re so grateful for your amazing review! It’s partners like you that motivate us to provide excellent service every day. Thank you for recognizing our efforts, and we look forward to continuing success together. ### 19. ADP TotalSource for the win! **Rating:** 4.5/5.0 stars **Reviewed by:** Jasmine R. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about ADP TotalSource?** ADP is cost effective. We have compared multiple PEO's and switched even once or twice as our company needs changed. But we always come back to ADP because their benefit plan offerings are better and the overall cost is lower for better techonology. **What do you dislike about ADP TotalSource?** We could use a little quicker responses when we have an HR emergency that we need our HRBP to help with. **What problems is ADP TotalSource solving and how is that benefiting you?** One of the biggest problems we have had is being a drug free workplace and trying to deal with ever changing state and federal laws, especially here in the state of Colorado. Our HRBP always takes the time to go out and find the answers we need to help make a decision that is lawful and she always provides examples of others in the same situation. This has greatly benefited us. **Official Response from Pat Rovner:** > Jasmine, Thank you for your kind words about ADP TotalSource. We are truly grateful for your business and hope to contiue to meet your needs in the future. ### 20. User-Friendly Dashboard and Courteous, Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Trisha T. | Payroll HR Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about ADP TotalSource?** User friendly, intuitive interface/dashboard; customer support is courteous and timely, and follow up is always given to ensure any issues are handled **What do you dislike about ADP TotalSource?** Payroll processing times were shortened and the interface on the Support tab to initiate a Case for an issue is a little clunky and not as user-friendly as other areas of the ADP TotalSource site **What problems is ADP TotalSource solving and how is that benefiting you?** ADP TotalSource streamlines our payroll process and handles all of our employee, giving our Payroll staff extra time to focus their attentions on other issues **Official Response from Rebecca Jordan:** > Thank you, Trisha, for taking the time to share your experience. We’re delighted to hear that you’ve had a great experience with us, particularly with the user-friendly dashboard. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share your experience. Thank you for your trust and partnership—we look forward to continuing to support your success and delivering the high level of service you expect from us. ### 21. ADP TotalSource Streamlines HR, Payroll, and Benefits in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Louis R. | Photographer/Blogger/Social Media Influencer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ADP TotalSource?** What I like best about ADP TotalSource is how it simplifies HR, payroll, and benefits into one streamlined platform, making it easy to manage everything in one place. It also provides reliable support and expertise that helps reduce administrative burden and keeps compliance on track. **What do you dislike about ADP TotalSource?** What I dislike about ADP TotalSource is that the platform can feel unintuitive at times, with certain features requiring extra steps to complete simple tasks. Additionally, customer support response times can occasionally be slow, especially when dealing with more complex issues. **What problems is ADP TotalSource solving and how is that benefiting you?** ADP TotalSource solves the challenge of managing HR, payroll, benefits, and compliance by centralizing everything into one platform and providing access to expert support. This benefits us by saving time, reducing administrative complexity, and helping ensure we stay compliant with ever-changing regulations. **Official Response from Rebecca Jordan:** > Hi Louis, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you are satisfied how HR, payroll and benefits are streamlined and easy to manage. Your feedback inspires us to keep delivering top-notch service. We appreciate the partnership! ### 22. Knowledgeable, Caring Team That Delivers Real Business Outcomes **Rating:** 5.0/5.0 stars **Reviewed by:** Alex C. | Principal Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ADP TotalSource?** The people are very knowledgeable, but equally important, actually CARE about my business. They don't fake it-they actually want good outcomes for us. **What do you dislike about ADP TotalSource?** TotalSource is fairly complicated, but it's much better than it used to be. And help from a knowledgeable resource is always a click away. And after a few pay cycles it all happens naturally. **What problems is ADP TotalSource solving and how is that benefiting you?** Getting my small business access to big company benefits. Making sure all of our employment-related tax filings are happening, and that we are compliant with the oceans of regulation that impacts us. **Official Response from Rebecca Jordan:** > Hi Alex, Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you’re enjoying ADP’s level of service. Your feedback means a great deal to our team and motivates us to continue delivering exceptional service and support. We truly value our partnership and appreciate the opportunity to work with you. Thank you for being a valued client! ### 23. Great one-stop shop! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about ADP TotalSource?** The customer service is excellent. I receive responses to issues quickly via their portal or over the phone. I have a dedicated team of professionals I work with frequently, which is great for building relationships. **What do you dislike about ADP TotalSource?** The software can feel a bit archaic and clunky at times, but once you get the hang of it and setup your favorites, it gets easier. It just looks a bit dated, and the UI looks the same as it did 10+ years ago when I first started using ADP. **What problems is ADP TotalSource solving and how is that benefiting you?** Tech stack consolidation by far. Having your HRIS, ATS, Performance Management, Benefits, Risk all in one place is a huge benefit. As a small business, we were also able to offer more robust benefits at a better cost to our employees. **Official Response from Rebecca Jordan:** > Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you’re enjoying ADP’s "one-stop shop[. Your feedback means a great deal to our team and motivates us to continue delivering exceptional service and support. We truly value our partnership and appreciate the opportunity to work with you. Thank you for being a valued client! ### 24. Enterprise-Grade Payroll Accuracy and Always-On Compliance with ADP TotalSource **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about ADP TotalSource?** ADP TotalSource has been a standout solution for payroll accuracy and compliance management. What sets it apart from standard payroll software is the co-employer model. Rather than simply giving us tools to manage payroll ourselves, ADP takes on shared responsibility for execution. That means dedicated payroll specialists who know our specific tax setup, built-in validation checks that catch issues before they become costly errors, and proactive compliance guidance across all the states we operate in. The compliance piece has been the most meaningful benefit. Employment law changes constantly at the federal, state, and local level, and keeping up with it used to require significant time and outside counsel. With TotalSource, we have always-on compliance support that flags regulatory changes as they happen and helps us stay ahead of them rather than reacting after the fact. The reduction in compliance-related risk has been tangible and genuinely hard to put a dollar figure on. From a UI and integration standpoint, the employee self-service portal is clean and intuitive. Employees can access pay statements, tax documents, and benefits information without routing requests through HR, which has meaningfully reduced our administrative overhead. The reporting tools cover the standard use cases well, and the platform scales without requiring us to bolt on new systems as we grow. For any small to mid-sized business that wants enterprise-grade payroll accuracy and compliance coverage without building a large internal HR function, TotalSource is a serious option worth evaluating. **What do you dislike about ADP TotalSource?** The most consistent frustration with ADP TotalSource is reporting depth. Standard reports cover routine needs, but anything more nuanced requires manual workarounds like exporting to a spreadsheet, which feels out of place on an otherwise modern platform. Custom report building is not intuitive, and the filtering options are limited compared to what you would expect at this price point. On pricing, TotalSource is not a budget option. The co-employer model commands a premium, and while the ROI is real when you factor in compliance protection and payroll accuracy, the cost structure is not fully transparent upfront. Smaller businesses evaluating it should budget carefully and push for a detailed breakdown during the sales process. The UI is generally clean and functional, but certain administrative workflows feel like they were designed for power users rather than occasional users. Navigation between modules can require more clicks than necessary, and new team members occasionally need hand-holding to find routine features. Integration options cover the major platforms well, including accounting and scheduling tools, but connecting to more niche or industry-specific systems can require additional configuration or third-party middleware that adds complexity. The AI features, particularly the benefits enrollment guidance, are promising but still feel early-stage. Recommendations are helpful in straightforward cases but can feel generic when employee situations are more complex. Support quality has been mostly strong but occasionally inconsistent depending on which specialist you reach. For a platform where compliance accuracy is the core value proposition, that variability is worth flagging. **What problems is ADP TotalSource solving and how is that benefiting you?** As a small team without a dedicated HR function, leadership was spending a disproportionate amount of time on payroll processing, tax filings, benefits administration, and compliance tracking. These are critical tasks but not where a small business's leadership should be focused. ADP TotalSource effectively became our outsourced HR department, solving that problem comprehensively. The most immediate benefit has been the return of leadership time. Payroll that used to require manual oversight, cross-checking, and stress around tax deadlines now runs with minimal intervention. The platform's automated workflows and built-in validation handle the heavy lifting, and the dedicated payroll business partner catches anything that needs a human eye before it becomes a problem. From a compliance standpoint, we went from reactively scrambling to understand new employment laws to having proactive guidance arrive before changes took effect. For a small team with no in-house legal or HR expertise, that shift has been significant both in terms of risk reduction and peace of mind. The UI is straightforward enough that non-HR staff can navigate it without training, which matters when nobody on the team has an HR background. Employees self-serve their pay statements, tax documents, and benefits information through the portal and mobile app without routing requests to leadership, which alone has removed a surprising amount of daily friction. The AI-guided benefits enrollment has also helped employees make more informed decisions during open enrollment without needing someone internally to walk them through options. For a small business trying to offer competitive benefits without a benefits specialist on staff, that guidance fills a real gap and has noticeably improved employee satisfaction with the benefits experience overall. **Official Response from Rebecca Jordan:** > Thank you for your thoughtful review. We're delighted to hear that ADP TotalSource has helped support your payroll accuracy, compliance needs, and HR efficiency. We also appreciate your candid feedback regarding reporting capabilities, navigation, pricing transparency, and support consistency. Insights like yours help guide our ongoing improvements. Thank you for your trust and partnership. ### 25. High-Tech When Needed, High-Touch When It Matters—Great Value PEO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about ADP TotalSource?** All the tools you need as a large or small business to accomplish what you need from a PEO. Hi-tech when it is appropriate and hi-touch when needed at a reasonable price for a lot of value. **What do you dislike about ADP TotalSource?** This is a challenge as I am happy with my experience. The performance of the platform, the UI / UX makes it easy to navigate. If tasks need to be completed it is intuitive to find and complete. **What problems is ADP TotalSource solving and how is that benefiting you?** The problem is managing my team members is cumbersome and complex. I am also concerned about compliance with state and federal laws and regulations. ADP helps solve these problems in one place. **Official Response from Rebecca Jordan:** > We’re so grateful for your amazing review! It’s partners like you that motivate us to provide excellent service every day. Thank you for recognizing our efforts, and we look forward to continuing success together. ### 26. Streamlined Processes, Efficient Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Christine L. | Human Resources Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about ADP TotalSource?** I love ADP TotalSource for many reasons. One of the standout features is that they provide a liability attorney if there's ever litigation, which is incredibly reassuring. They also help with any cases of discrimination, your position statement, and more. Another huge benefit is that they helped me negotiate $20,000 in savings for my health benefits. I couldn't do my job without the recruitment side of ADP TotalSource. I really enjoy many aspects of ADP, and it makes my job easier. ADP TotalSource makes my job more efficient, which I really appreciate. I also like the ease of the open enrollment process for health benefits, which saves me lots of time. The applicant tracking system is very easy to use, and it automates the whole process. It keeps my requisitions and applicants organized and helps with efficiencies, even assisting with knockout questions. **What do you dislike about ADP TotalSource?** Probably the learning management system, but they are working on changing that. That's probably the only part of the system that's outsourced and the learning management piece is, like, a little clumsy and there's some hiccups with it. I guess that's why ADP is switching. So I know that they're aware of it. **What problems is ADP TotalSource solving and how is that benefiting you?** I love using ADP TotalSource because it provides liability attorneys for litigation, helps negotiate savings for health benefits, and makes my job more efficient. It automates applicant tracking, eases open enrollment, and saves me lots of time. **Official Response from Rebecca Jordan:** > Christine, Your review made our day! We’re so glad that you are enjoying the multitude of servcies provided. Thank you for your kind words, and we can’t wait to continue to partner for success. ### 27. Easy-to-Use Payroll and Benefits That Simplify Staff Adjustments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ADP TotalSource?** It is easy to use even if it for myself as an employer or making adjustments for my staff. The features I use most often are related to payroll and benefits. **What do you dislike about ADP TotalSource?** I think payroll can be. bit of a learning curve getting started but after a few times it is easy to do and repeat. When I click into by personal benefits, I wish it told me more about what is included vs. that I'm simply covered. **What problems is ADP TotalSource solving and how is that benefiting you?** THe problem that it solves is for a small company, it allows us to have benefits and navigate those effectively to ensure all of my employees are covered and taken care of. **Official Response from Rebecca Jordan:** > Your kind words about the ease-of-use means so much to us. We are grateful that we could meet your expectations and look forward to our continued partnership. ### 28. Hands-On Guidance That Lets Us Focus on Our Day-to-Day Work **Rating:** 4.5/5.0 stars **Reviewed by:** Lorena U. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about ADP TotalSource?** What I like most is that they help with everything. They’re very hands-on and walk you through each step of the process. It lets us stay focused on our day-to-day work while they handle the bigger-picture items. **What do you dislike about ADP TotalSource?** What I dislike is that, at times, when it comes to employee matters, we may disagree with what is being recommended. However, if we don’t follow what is recommended, then we forfeit an insurance coverage of $75,000.00. **What problems is ADP TotalSource solving and how is that benefiting you?** They help us solve employee-related issues and take care of compliance matters. They also handle the federal requirements we need to complete on a yearly basis. In addition, they assist with payroll, WC, and 401K. **Official Response from Rebecca Jordan:** > Hi Lorena, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you appreciate ADP’s hands-on approach. Your feedback inspires us to keep delivering top-notch service. We appreciate the partnership! ### 29. Effortless Payroll and PTO Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna L. | Concierge Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about ADP TotalSource?** I like that our team members can access everything digitally via the app and see all of their own information when they log in to the system. As a manager using the product, it is very easy to navigate. **What do you dislike about ADP TotalSource?** I think having a better resource center would be helpful, even though we could add things on there for our team members. Also, being able to have easier access to the digital downloads that we've already placed on there would make it better. **What problems is ADP TotalSource solving and how is that benefiting you?** I use ADP TotalSource for payroll, PTO, and tracking hours. Our team members can access all their information digitally via the app. **Official Response from Rebecca Jordan:** > Hi Jenna, Thank you for sharing your experience with ADP! We’re delighted to hear that you are enjoying the app accessibility. Your feedback inspires us to keep delivering top-notch service. We appreciate the partnership! ### 30. All-in-One HR and Payroll That Streamlines Admin Work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about ADP TotalSource?** Simplifies HR: combines payroll, benefits administration, compliance, and HR support into one app. Having access to HR expertise, streamlined payroll processing, and employee self-service tools helps reduce administrative work load and allows our team to focus more on supporting the business and our employees and not admin type tasks. **What do you dislike about ADP TotalSource?** ADP TotalSource offers a lot of functionality, but the platform can feel complex to navigate, especially for infrequent users. Some workflows require multiple steps and some reporting can be difficult to customize. A more intuitive interface and streamlined user experience would make the platform better in my opinion. **What problems is ADP TotalSource solving and how is that benefiting you?** ADP TotalSource helps streamline payroll, benefits administration, HR compliance, and employee management. This reduces administrative workload, improves compliance, and gives employees easy access to HR resources, allowing our team to spend more time focused on strategic priorities rather than manual HR tasks. **Official Response from Rebecca Jordan:** > We appreciate you taking the time to share your experience. We're delighted to hear that ADP has helped simplify HR by bringing payroll, benefits administration, compliance, and HR support together in one convenient platform. Knowing that our solutions help make day-to-day processes more efficient is incredibly rewarding for our team. Thank you for your trust and partnership. We look forward to continuing to support your goals and providing the exceptional service and expertise you can rely on. ### 31. All-in-One HR, Payroll, and Benefits Convenience with ADP TotalSource **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2026 **What do you like best about ADP TotalSource?** What I like best about ADP TotalSource is the convenience of having payroll, benefits, HR support, and compliance resources all managed through one platform. It makes it easier to handle day-to-day HR needs while also providing reliable support when questions or issues come up. **What do you dislike about ADP TotalSource?** What I dislike most about ADP TotalSource is that some processes can feel complicated or time-consuming, especially when trying to find specific information or resolve an issue. It would be helpful if certain features were more intuitive and if support requests could be resolved more quickly **What problems is ADP TotalSource solving and how is that benefiting you?** ADP TotalSource helps simplify payroll, benefits, HR administration, and compliance by bringing these services together in one place. This saves me time, reduces administrative work, and gives me easier access to HR resources and support when I need it. ### 32. Consolidates Payroll and Tracking Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about ADP TotalSource?** I like how ADP TotalSource makes it easy for me to access my payroll right from my phone, which is super convenient. Everything I need is in one place, so I don't have to jump into other apps to get information like my tax details. It's great because I can check when I punched in and out for lunch, all while at work. The ease of having all this information readily accessible online, whether on my phone or computer, is really helpful, especially since I sometimes forget my punch details. Plus, the setup was very easy. **What do you dislike about ADP TotalSource?** N/A **What problems is ADP TotalSource solving and how is that benefiting you?** ADP TotalSource lets me access payroll easily on my phone, consolidating everything I need in one place. I can check my tax info and clocking in/out times online, which is convenient since I sometimes forget. **Official Response from Rebecca Jordan:** > We appreciate you taking the time to share your experience. We're delighted to hear that ADP's "one-stop-shop" integration has helped create a positive experience. Hearing how our solutions make day-to-day processes easier is incredibly rewarding for us. Thank you for your trust and partnership. We look forward to continuing to support your goals and providing the exceptional service and expertise you can count on. ### 33. Valuable Self-Service Resources Backed by Friendly, Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about ADP TotalSource?** Great resources available to small companies like us. On-demand self-service and customer support is valuable when we need to process events that do not occur very often. Friendly, responsive and knowledgable staff **What do you dislike about ADP TotalSource?** Sometimes the amount of information available in self-support can be a little overwhelming so I have difficulty finding exactly the article I need to learn about an issue. **What problems is ADP TotalSource solving and how is that benefiting you?** Benefits, 401k, and payroll processing. In my last business ownership endeavor, I did payroll myself. This time, I sought help and ADP TotalSource is a true one-stop shop for all things payroll, benefits and HR. **Official Response from Rebecca Jordan:** > Appreciate you taking the time to leave such a positive review! We’re happy to hear that you are having a great experience with the on-demand self-service and customer support. Your honest feedback is invaluable, and we appreciate you sharing your story. ### 34. Easy Payroll Timekeeping and Time-Off Approvals with Helpful Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** BEE H. | MANANGER, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ADP TotalSource?** PAYROLL TIME KEEPING IS EASY TO TRACK WITH THE SOFTWARE TO REQUEST TIME OFF AND APPROVE TIME OFF WITH ALERTS TO LET YOU KNOW THAT YOU HAVE PENDING TASKS **What do you dislike about ADP TotalSource?** THE EMPLOYMENT RECRUITING PORTION OF THE SOFTWARE IS THE LEAST HELPFULL WITH TRYING TO REACH OUT AND OBTAIN NEW EMPLOYEES, THERE IS NO REFRESHING THE ADS **What problems is ADP TotalSource solving and how is that benefiting you?** share how partnering with ADP TotalSource is transforming our business operations. By providing an all-in-one platform for HR, payroll, and benefits administration, ADP TotalSource eliminates major administrative burdens and compliance risks, allowing our team to focus entirely on growth and core operations. **Official Response from Rebecca Jordan:** > Thanks, Bee! Your kind words about the ease-of-use of ADPs payroll means so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership. ### 35. Efficient HR Platform with a Responsive Payroll Consultant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about ADP TotalSource?** I like that ADP keeps all of our HR needs in one place. I also appreciate our payroll consultant, who is always quick to respond and answer any questions I have. **What do you dislike about ADP TotalSource?** I constantly run into issues with employees being unable to clock in using ADP because it won’t load on their computers. I’m always having to ask IT to go to individual computers to clear the cache when ADP won’t load. I also dislike some of the app’s features. It doesnt load smoothly on the mobile devices. **What problems is ADP TotalSource solving and how is that benefiting you?** All payroll tax concerns go through ADP, which is a major time-saver. **Official Response from Rebecca Jordan:** > Thanks for your kind words about ADP keeping all HR needs in one place & getting quick response time for answering questions. This really means so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership. ### 36. Streamlined Payroll and administration **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon M. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about ADP TotalSource?** It helps a lot with payroll processing, wage garnishments, and employee onboarding. It also makes it easier to manage and track tax filings, especially for companies that have employees across multiple organizations and states. Employee performance management and dashboards have also become easy to track. **What do you dislike about ADP TotalSource?** Customization of reports can be difficult, but with the help of your customer representative and support customization can be archived. **What problems is ADP TotalSource solving and how is that benefiting you?** Tax filings, helps with ensuring labor law requirements are met, wage garnishments and administration burden on most employee related issues is easy to track and manage. **Official Response from Rebecca Jordan:** > Thanks, Sharon! Your kind words about streamlining your payroll process mean so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership. ### 37. All-in-One Solution Simplifies Our Processes **Rating:** 4.5/5.0 stars **Reviewed by:** Tina K. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about ADP TotalSource?** I like the communication and knowing that I have a team behind me. It makes things simpler for me, allowing me to get other things done and focus on the actual business rather than getting bogged down with those tasks. **What do you dislike about ADP TotalSource?** I think it's very frustrating to email and not be able to get an email back in a timely manner. So that is something that can be improved for sure. **What problems is ADP TotalSource solving and how is that benefiting you?** ADP TotalSource keeps everything in one place and handles tasks for me, saving time and allowing me to focus on the business. **Official Response from Rebecca Jordan:** > Hi Tina, Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that ADP helps support your HR needs. We also value your candid comments regarding the consistency of your support experience. Feedback like yours is incredibly important, as it helps us identify opportunities to improve and deliver a more seamless experience across every interaction. We are continuously focused on enhancing the level of service and support we provide to all our clients. Thank you for your partnership and trust in ADP. We look forward to continuing to support your business and helping you achieve your goals. ### 38. Overall fantastic experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Russell S. | Chief Financial Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about ADP TotalSource?** The assistance with HR and remaining up-to-date and in compliance with the laws. This allows me to focus my time on helping grow our business without the worry on the HR side. **What do you dislike about ADP TotalSource?** There is nothing I can say I don't like about ADP TS!!! **What problems is ADP TotalSource solving and how is that benefiting you?** The assistance with HR and remaining up-to-date and in compliance with the laws **Official Response from Pat Rovner:** > Russell, Thanks for the 5-star review. It's great to know that ADP TotalSource is helping you keep up with the ever-changing regulatory environment and alliviate the worry of non-compliance. ### 39. Effortless Payroll Management with ADP TotalSource **Rating:** 5.0/5.0 stars **Reviewed by:** Branka D. **Reviewed Date:** July 17, 2026 **What do you like best about ADP TotalSource?** I like how easy it is to use ADP TotalSource. Anyone can utilize it because it is very user-friendly. I also appreciate that it is cost-effective and works well, especially for what you pay for. The initial setup was super easy, which is a big plus. **What do you dislike about ADP TotalSource?** There's isnt much i dislike at all **What problems is ADP TotalSource solving and how is that benefiting you?** I use ADP TotalSource for payroll, solving all kinds of tax problems, unemployment, federal issues, and paying employees on time. It's easy and user-friendly, so anyone can utilize it. **Official Response from Rebecca Jordan:** > Thank you, Branka, for taking the time to share your experience. We’re delighted to hear that you’ve had a great experience with us, particularly with the ease of use. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share your experience. Thank you for your trust and partnership—we look forward to continuing to support your success and delivering the high level of service you expect from us. ### 40. Simple, All-in-One HR and Payroll with Fast, Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ADP TotalSource?** All in one product for HR and payroll. We have use the legal, human resources, payroll, and benefits program to streamline our processes. We love how simple it is to use. **What do you dislike about ADP TotalSource?** I don't dislike anything. Everytime I call, I get an answer. They answer and provide assistance in a timely manner. All the employees are happy with the hotline number. **What problems is ADP TotalSource solving and how is that benefiting you?** Streamline benefits, speedy payroll, OSHA assistance, legal matters handled by professional lawyers, onboarding and termination. Handbook assistance also. **Official Response from Rebecca Jordan:** > Thank you for taking the time to share your experience. We’re delighted to hear that you’ve had a great experience with us, particularly with an "all-in-one" product for HR and payroll. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share your experience. We appreciate your trust and partnership—we look forward to continuing to support your success and delivering the high level of service you expect from us. ### 41. Helpful and Supportive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about ADP TotalSource?** They respond quickly and are helpful whenever I submit support tickets. **What do you dislike about ADP TotalSource?** In my previous job, I used ADP WFN, but I didn’t have the Total Source PEO model. Now I’m learning to work with less direct control. That means I’m more dependent on ADP, which isn’t necessarily a bad thing—it just can add an extra step and take a little more time. **What problems is ADP TotalSource solving and how is that benefiting you?** Managing Leave of Absence has been helpful, and it has provided more insight into how to use data analytics. **Official Response from Rebecca Jordan:** > Thank you for sharing your experience with us! We’re delighted to hear that we are meeting expectations for responsiveness to support tickets. Your feedback inspires us to keep delivering top-notch service. We appreciate the partnership! ### 42. Complete HR-to-Payroll Solution for Small Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about ADP TotalSource?** complete solution for small business. from HR to payroll and all. **What do you dislike about ADP TotalSource?** sometimes complicate to navigate. however, call center support has always been great and efficient. **What problems is ADP TotalSource solving and how is that benefiting you?** I only need a bookkeeping for my accounting and HR job for the company with ADP's total source. **Official Response from Rebecca Jordan:** > Thanks, Jacob! Your kind words about ADP’s complete payroll solution means a great deal to us. We’re delighted to hear that we met your expectations and appreciate the trust you’ve placed in our team. We look forward to continuing our partnership and supporting your success for years to come. ### 43. Effortless Integration, Room for Customer Support Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Karl T. | Benefits Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about ADP TotalSource?** I love how ADP TotalSource integrates everything on one platform, helping me effectively manage our programs, carriers, benefits, and claims all in one place. The initial setup was very easy. **What do you dislike about ADP TotalSource?** I find the bottlenecks in customer support to be frustrating. **What problems is ADP TotalSource solving and how is that benefiting you?** ADP TotalSource helps me effectively manage our programs, carriers, benefits, and claims all in one. I love how it integrates everything on one platform. **Official Response from Rebecca Jordan:** > Thank you, Karl, for taking the time to leave such a positive review! We’re happy to hear that you are having a great experience with us and find value in the integration. Your honest feedback is invaluable, and we appreciate you sharing your story. ### 44. Administrative Director **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ADP TotalSource?** Processing payroll is very intuitive. HR resources are very helpful. The website navigational tools are very helpful when reviewing employee profiles. **What do you dislike about ADP TotalSource?** Better health insurance options. Better response times to questions in the portal. Otherwise, I don't have any other dislikes with ADP TotalSource. I've enjoyed the partnership **What problems is ADP TotalSource solving and how is that benefiting you?** I currently don't have any problems that ADP TotalSource is solving or resolving. Currently, the company is operating efficiently without any issues. **Official Response from Rebecca Jordan:** > Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you’re enjoying ADP’s payroll processing functionality. Your feedback means a great deal to our team and motivates us to continue delivering exceptional service and support. We truly value our partnership and appreciate the opportunity to work with you. Thank you for being a valued client! ### 45. Ease of Use and Excellent Support, but Needs Bonus Entry Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Raven P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about ADP TotalSource?** I appreciate that help is easy to access and we can speak with someone if we need assistance on the site. The initial setup of ADP TotalSource was also easy. **What do you dislike about ADP TotalSource?** I couldn't enter bonuses easily. We had issues when we didn't want our normal fees taken out of bonuses, and we couldn't do this online. **What problems is ADP TotalSource solving and how is that benefiting you?** ADP TotalSource helped us with a problem entering bonuses. **Official Response from Rebecca Jordan:** > Hi Raven, Your review made our day! We’re so glad that you are finding ADP TotalSource easy to use. Thank you for your kind words, and we can’t wait to continue to partner for success. ### 46. ADP TotalSource: A True One-Stop Shop for HR, Payroll, and Benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ADP TotalSource?** ADP TotalSource is a one stop shop for the HR function. Integration into payroll, links to benefits and retirement plan, with ability to access policies, vacation schedules, etc. **What do you dislike about ADP TotalSource?** ADP TotalSource is limited to the products that ADP provides, which may or may not be what your firm is looking for. The retirement plans are a little limiting. The support after onboarding was a little underwhelming. **What problems is ADP TotalSource solving and how is that benefiting you?** Being a small company, our resources are limited. Having the ability to outsource the HR function has been a great help. We are able to provide a fair amount of benefits for our employees through ADP TotalSource **Official Response from Rebecca Jordan:** > Your kind words about ADP Total Source being a "one-stop-shop" means so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership. ### 47. Streamlined, All-in-One Platform That Keeps Us Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about ADP TotalSource?** I appreciate that everything is in one place, which makes our daily, weekly, and monthly activities much easier as a company. Overall, everything feels streamlined and efficient. **What do you dislike about ADP TotalSource?** There is not a lot that I can think of that I do not like but sometimes, like with any other softweare product you have glitches, or downtime which can cause some problems, especially with time sensitive tasks. **What problems is ADP TotalSource solving and how is that benefiting you?** it is solving a lot of our employee onboarding tasks as well as daily maintenance. Having this software allows various departments to work together quickly to get all aspects handled. **Official Response from Rebecca Jordan:** > Thanks so much for taking the time to share your experience. We're delighted to hear that ADP's "All-in-One" integration has helped create a positive experience. Hearing how our solutions make day-to-day processes easier is incredibly rewarding for us. Thank you for your trust and partnership. We look forward to continuing to support your goals and providing the exceptional service and expertise you can count on. ### 48. Streamlined HR and Payroll Efficiency with ADP TotalSource **Rating:** 4.5/5.0 stars **Reviewed by:** Trista A. | Sr Talent Acquisition Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about ADP TotalSource?** I like how ADP TotalSource is convenient and streamlines everything into an efficient process. I love it specifically for payroll, and I think all the areas of it are pretty efficient. The initial setup was pretty streamlined. **What do you dislike about ADP TotalSource?** no **What problems is ADP TotalSource solving and how is that benefiting you?** I use ADP TotalSource for different HR services; it streamlines everything into an efficient process. I love it specifically for payroll. **Official Response from Rebecca Jordan:** > Trista, your review truly made our day! We're thrilled that the streamlining of HR is meeting your expectations. Thank you for taking the time to share your experience. We can’t wait to continue partnering with you and support your success. ### 49. Helpful HR and Payroll Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ADP TotalSource?** I like that ADP TotalSource provides a central place for HR resources, payroll, benefits, and employee information. It helps streamline administrative tasks and gives us access to tools and support that make day-to-day HR responsibilities more efficient. **What do you dislike about ADP TotalSource?** There are times when it takes a few extra clicks to find the information I'm looking for, so a more streamlined navigation would improve the experience. **What problems is ADP TotalSource solving and how is that benefiting you?** ADP TotalSource helps centralize HR, payroll, benefits, and employee information in one place. Having those resources together makes it easier to access information and helps reduce the administrative work involved in managing HR processes. **Official Response from Rebecca Jordan:** > We’re so grateful for your review about ADP meeting your needs. It’s partners like you that motivate us to provide excellent service every day. Thank you for recognizing our efforts, and we look forward to continuing success together. ### 50. The Three Cs **Rating:** 4.5/5.0 stars **Reviewed by:** Deborah P. | Officer Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about ADP TotalSource?** I appreciate the consistency of ADP Total Source, the support team is courteous and clear every time I have called requesting support for Human Resources, Payroll or reporting. The platform changed almost a year ago and I was concerned about the implementation and impact on our team but it has been a simple transistion and it has been easy to integrate. I am able to reach out to a live agent or use the online support and I love being able to track the status of my case. I use ADP TotalSource weekly and I have found it straightforward and easy to use for our new employees when onboarding them. I strongly recommend that users take advantage of all the resources, scheduling regular check ins with the support specialists. There are so many features to make it useful and efficient. **What do you dislike about ADP TotalSource?** I don't always know where to find what I am looking for when it comes to reporting, I am hopeful that the updated platform will resolve those issues. I know that if I do get stuck I am able to call the support team for access. **What problems is ADP TotalSource solving and how is that benefiting you?** We are a small boutique law firm, ADP Totalsource has been able to support with HR needs and Payroll processing and 401K benefits to insure we are compliant and consistent. ## ADP TotalSource Discussions - [What other products do you have coming out in the future?](https://www.g2.com/discussions/what-other-products-do-you-have-coming-out-in-the-future) - 2 comments, 2 upvotes - [How can you lower our costs for benefits?](https://www.g2.com/discussions/32893-how-can-you-lower-our-costs-for-benefits) - 1 comment, 2 upvotes - [What is the difference between ADP and ADP TotalSource?](https://www.g2.com/discussions/what-is-the-difference-between-adp-and-adp-totalsource) - 2 comments, 1 upvote - [How does ADP TotalSource work?](https://www.g2.com/discussions/how-does-adp-totalsource-work) - 2 comments, 1 upvote - [What is ADP TotalSource used for?](https://www.g2.com/discussions/what-is-adp-totalsource-used-for) - 1 comment - [View ADP TotalSource pricing details and edition comparison](https://www.g2.com/products/adp-totalsource/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A04%3A40+-0500&secure%5Bsession_id%5D=35a04c46-5fda-4a8f-81ea-11bc1286ed20&secure%5Btoken%5D=f7636e4125e6ec4fa9b1366965721879665a84abee38db28cfc084600573827c&format=llm_user) ## ADP TotalSource Integrations - [benefitsCONNECT](https://www.g2.com/products/benefitsconnect/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Recruit CRM & ATS](https://www.g2.com/products/recruit-crm-ats/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) ## ADP TotalSource Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Compliance** - Compliance Support - Safety Program - Certified Assistance **Platform Basics** - Interoperability - Performance **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Generative AI** - AI Text Generation **Agentic AI - Applicant Tracking Systems (ATS)** - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Sourcing** - Candidate Search - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Platform** - Tools - Management - Access - Mobile Access - Performance Management - Tax Management - Compliance Management - Recruitment Management - Employee Management - Expense Management - Certification Management - Insurance Management - Attendance Management - Payroll Management - Document Management - Benefits Management - Workforce Management - Contractor Management - Client Management **Platform Data** - Visualization - Platform Search - Alerts and Notifications **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Platform Content** - Automation - File Sharing - Content Library **Generative AI** - Generative AI **Generative AI** - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Data Connectors - For PEO/ASO - Time Tracking - Applicant Tracking - API - Client Portal - Employee Benefits Administration - Employee Portal - Onboarding - AI Copilot - Online Benefits Enrollment - Employee Engagement - Accounting - Generative AI - Workflow Automation **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Onboarding Process Reporting - Visualization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Generative AI **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition ## Top ADP TotalSource Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,671 reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - 4.2/5.0 (1,958 reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - 4.6/5.0 (1,119 reviews)