DEVARSH A.
DA
DEVARSH A.
Small-Business (50 or fewer emp.)
"Effortless Payroll with User-Friendly Interface"
5/5
What do you like best about ADP SmartCompliance®?

I use ADP SmartCompliance® for payroll, and it's really easy to find my paystubs and get all the details I need. The interface is user-friendly and very easy to use. I can find my payslips in one touch and access my year-end form with the same ease. Everything is perfect, and the initial setup just took minutes. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

Nothing Review collected by and hosted on G2.com.

Melanie N.
MN
Melanie N.
Compensation Analyst
Mid-Market (51-1000 emp.)
"Streamlines State Jurisdictions, But Customer Service Lags"
1.5/5
What do you like best about ADP SmartCompliance®?

I use ADP SmartCompliance® for opening new jurisdictions for states as well as for state taxes payment. It makes it more simple to apply to the states, and I like setting up the state jurisdictions. Additionally, I find it useful for finding W2 forms and other payroll-related items. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

The customer service is terrible. The initial setup, while pretty easy, takes a long time. Review collected by and hosted on G2.com.

Ashwini K.
AK
Ashwini K.
CEO & Managing Director
Small-Business (50 or fewer emp.)
"Efficient Automation Tool with Potential Cost Improvements"
4/5
What do you like best about ADP SmartCompliance®?

I like ADP SmartCompliance® for its ability to automate compliance tasks and save time. It reduces the need for manual intervention in tasks like tax filing and verification, which greatly enhances accuracy and time management. Additionally, the initial setup of ADP SmartCompliance® was easy. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

Make it little bit cheaper Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Easy to Use for Staying Compliant, but Bridge Search Isn’t Very Helpful"
3/5
What do you like best about ADP SmartCompliance®?

It is easy to use. They keep up on the rules that I might have missed. It helps me keep up on everything in the ever changing rules both state and federal. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

What I think is the least helpful about ADP SmartCompliance is that when I get confused on how to look something up the Bridge platform is not helpful. Review collected by and hosted on G2.com.

AK
Arsalan K.
Small-Business (50 or fewer emp.)
"Affordable and User-Friendly, but Needs Better Duplicate Management"
4.5/5
What do you like best about ADP SmartCompliance®?

I like the pricing of ADP SmartCompliance®. I find it very easy to use, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

It doesn't filter duplicates, and sometimes the user interface lags. Review collected by and hosted on G2.com.

KL
Katie L.
"User-Friendly Tax Solution with Simple Setup"
4.5/5
What do you like best about ADP SmartCompliance®?

I find ADP SmartCompliance® to be user-friendly and easy to navigate. The portal is particularly helpful as it handles taxes for me, eliminating the worry about them. The initial setup was pretty simple, which I appreciated. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

I find the cost of ADP SmartCompliance® to be a concern. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Status Tracking and Wisely Card Management in ADP SmartCompliance"
4.5/5
What do you like best about ADP SmartCompliance®?

ADP SmartCompliance is a great place to check the status of taxes. It also lets you manage the Wisely card which is a credit type card that employees can use to have their checks deposited in. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

The only issue that I have ever had with ADP SmartCompliance is waiting on the follow-up from ADP regarding cases. It is fairly easy to submit a case but waiting for a response can sometimes take awhile. Review collected by and hosted on G2.com.

KS
Karen S.
Payroll Analyst
Enterprise (> 1000 emp.)
"Compliance Made Easy"
4.5/5
What do you like best about ADP SmartCompliance®?

What I like best is they make sure things are done to comply with local and federal laws that helps us to be in compliance too. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

It's hard to have others being control of the processes that you are used to doing yourself but it makes it easier for us so we're not making mistakes are missing anything. Review collected by and hosted on G2.com.

Sharon H.
SH
Sharon H.
Payroll Specialist
Enterprise (> 1000 emp.)
"Payroll Taxes"
5/5
What do you like best about ADP SmartCompliance®?

The ability to go on Smart Compliance, update SUI rates as needed, pull reports and balance with the ledgers. I can pull invoices, upload agency notices online to have the ability to click "just pay" for a quick resolution Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

I sometimes have a challenge when I have to go to a new spot to get what I'm searching for. Review collected by and hosted on G2.com.

EM
Esmeralda M.
Payroll Tax Analyst
Enterprise (> 1000 emp.)
"Streamlining Tasks with ADP"
5/5
What do you like best about ADP SmartCompliance®?

ADP SmartCompliance has been super helpful to us in keeping our organization compliant. I've really come to appreciate how user-friendly the platform is when training others how to use it. Everywhere from uploading tax notices to setting up new accounts and validating garnishments with our payroll system has been an almost seamless process. I also like that everything is accessible within SmartCompliance. If I have a question, there are help links available, along with chat and service request options. My favorite aspect of ADP SmartCompliance is how time-saving it is. This is important because it allows our small payroll team to focus on other specialized tasks. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

I dislike that some tax notices are not thoroughly investigated or reviewed. Often, comments on these notices go unnoticed, as they show as "not reviewed by ADP." It would be helpful to allow the client to add comments after the initial investigation or review of the tax notice. Our only option is to re-upload the tax notice and hope the comments are noticed the second or third time uploaded. Adding this feature would save time for both the client and the ADP tax analyst as the analyst would already be familiar with the tax notice, rather than having a new person review it. Review collected by and hosted on G2.com.