CS
Collin S.
Physician Assistant
Small-Business (50 or fewer emp.)
"ADP SmartCompliance Automates Compliance and Keeps Payroll Taxes Accurate"
4.5/5
What do you like best about ADP SmartCompliance®?

What I like best about ADP SmartCompliance is that it automates complex compliance tasks so you spend less time tracking regulations and more time on your core business. It also reduces risk by helping ensure payroll taxes, reporting, and filings are accurate and up-to-date. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

It can be overwhelming to set up at first, especially for organizations without dedicated payroll or HR specialists. Sometimes navigating all the compliance features and notifications feels complex and requires extra training to use effectively. Review collected by and hosted on G2.com.

Pankaj K.
PK
Pankaj K.
Consultant
Mid-Market (51-1000 emp.)
"Automation and Accuracy with Room for Improvement"
4.5/5
What do you like best about ADP SmartCompliance®?

I appreciate ADP SmartCompliance® for its automation and accuracy in handling complex compliance tasks. It saves time, reduces manual errors, and ensures timely, accurate compliance without oversight. I find it beneficial for minimizing compliance errors and ensuring fillings are accurate and on time. Additionally, I like that it integrates with our payroll and HR system for seamless data flow. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

The UI can feel clunky, reporting is limited and support response time could be faster Review collected by and hosted on G2.com.

Rachita S.
RS
Rachita S.
Vice President of Market Research
Small-Business (50 or fewer emp.)
"Time-Saving Automation, Needs UI Improvements"
4/5
What do you like best about ADP SmartCompliance®?

I use ADP SmartCompliance® for tax filing and staying compliant. It reduces a lot of manual work and keeps things organized. I really appreciate the automation of compliance tasks as it saves a lot of time. The automation feature helps with calculation, filing, and validation with minimal input and almost zero error. The initial setup was quite easy, especially since we had a team. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

Interface could be more intuitive specifically in navigating. Occasionally it becomes slow. Review collected by and hosted on G2.com.

Ash .
A
Ash .
Mid-Market (51-1000 emp.)
"Simplifies Tax Filings, Needs UI Improvements"
3.5/5
What do you like best about ADP SmartCompliance®?

I like ADP SmartCompliance® because it is quick and easy to use, removing lots of repetitive work. The best feature for me is not having to deal with human errors, and I really appreciate the fast filing process. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

They can make the user interface a little bit easy to use. Also, love to have a mobile app. Review collected by and hosted on G2.com.

Megan F.
MF
Megan F.
Account Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Streamlines Tax Processes with Room for Improvement"
3.5/5
What do you like best about ADP SmartCompliance®?

I really enjoy the real-time updates and the ability to access information on-demand that previously required contacting HR. It saves me time and streamlines the whole tax process. I find these features valuable because they make things easier and more convenient. Additionally, the front-end user setup was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

Sometimes the security feels too tight and accessing my account can be a pain with locked out features. Also there are some gaps between the desktop and mobile interfaces and features. The app is better for quick checks and difficult to perform more complex tasks on such as downloading docs or viewing certain forms. Review collected by and hosted on G2.com.

Devarsh H.
DH
Devarsh H.
Molds technician
Mid-Market (51-1000 emp.)
"Automates Compliance, Reduces Errors, But UI Needs Improvement"
4.5/5
What do you like best about ADP SmartCompliance®?

I use ADP SmartCompliance® for paystubs. I like its automation because it reduces manual work, minimizes errors, and keeps everything organized and compliant. The automation saves time, reduces errors, and ensures deadlines and compliance are handled automatically. The initial setup was pretty easy and simple for beginners, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

ADP can feel complex with a less intuitive interface and slower customer at times Review collected by and hosted on G2.com.

BR
Betsy R.
Payroll Administrator
Mid-Market (51-1000 emp.)
"Efficient Tax Management, But Needs Format Flexibility"
3.5/5
What do you like best about ADP SmartCompliance®?

I like that ADP SmartCompliance® is separate from ADP, so you can go to one place for all your tax issues. It was neat during the initial setup. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

When you upload a notice, the system doesn't always accept it unless it's in a certain format. It needs to have the account number, maybe the EIN, and the name. If it doesn't match up with what the system needs, it won't take it. So it's kinda like you're submitting it to a robot. Even if it's something that you need to give them, you can't always submit something. Review collected by and hosted on G2.com.

Saqib Ahmad M.
SM
Saqib Ahmad M.
PRE Departure Auditor
Small-Business (50 or fewer emp.)
"Streamlined Payroll Management with Minor Learning Curve"
4/5
What do you like best about ADP SmartCompliance®?

I use ADP SmartCompliance® to manage our payroll, and I find it simple to use, which reduces the administrative workload. What I like most is how it makes complex processes feel easy and how everything is centralized in one place. The initial setup was really smooth. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

There are few areas that can be improved. Sometimes the interface can feel a bit complex, especially for new users, and it takes time to get familiar. Review collected by and hosted on G2.com.

Shreya M.
SM
Shreya M.
Senior Presales/Bid Consultant - Global
Small-Business (50 or fewer emp.)
"Efficient Automation with Room for UI Improvement"
4/5
What do you like best about ADP SmartCompliance®?

I find ADP SmartCompliance® helpful in simplifying complex tasks through automation and a centralized platform. I appreciate how it automates complex compliance, which saves me time and reduces errors. Additionally, I find the AI-driven insights and predictive alerts valuable. The initial setup was flexible. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

It's complex initially and the UI needs an update. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"User-Friendly and Helpful—Excited to Share the Experienceps"
5/5
What do you like best about ADP SmartCompliance®?

User friendly. Helpful. Learned something find new. Can’t wait to share my experience with others. I hope this develops into something great. Glad I got to see first hand what this could be. Review collected by and hosted on G2.com.

What do you dislike about ADP SmartCompliance®?

Frustration with errors in tax filings, difficulties removing rejected notices, and issues with garnishment payments not reaching courts on time. Improving these errors would be helpful. Review collected by and hosted on G2.com.